Sycamore Lodge

Lodge Lane, Nailsea, Bristol BS48 1LX
Review Us
9.7 55 Reviews
  • Sycamore Lodge, Bristol
Sycamore Lodge is bright and spacious with lots of love and laughter where the ethos is wellness, happiness and kindness to care for the individual and support the family.

It is a 78 bedded residential and nursing home in Nailsea near Bristol.

They care for people living with dementia with either residential or nursing needs from the onset of dementia to end of life. They also care for elderly persons with general nursing needs on the 18-bed nursing floor.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1302
  • Self-Funded Nursing Dementia Care: from £1463
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1398
  • RESPITE Self-Funded Nursing Dementia Care: from £1563

These prices are only a guideline, please contact Sycamore Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Barry O'Driscoll (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (78)

Sycamore Lodge Reviews (55)

9.7

Sycamore Lodge has a Review Score of 9.7 (9.711) out of 10, based on 22 reviews in the last 2 years.
Over all time Sycamore Lodge has 55 reviews.

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Date Published
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Reviewer Connection to Sycamore Lodge
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Review from Sylvia C (Wife of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff go out of their way to make my husband happy. He has a really good relationship with the carers but three in particular. I'm so grateful for everything they do. The care home is always clean and tidy. Lots of activities to do for residents.
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Review from T B (Husband of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The only problem I have is keeping track of my wife's personal needs (clothing - bathroom requirements).
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Review from P M L (Wife of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I see my husband almost every day so I see the day to day running of Sycamore Lodge. In my view, it runs very well. The activities are very good and fun for the residents. The residents are well looked after and the carers are always on hand for their needs. I see the management staff always interacting
with residents also I must mention the food is excellent.
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Review from I B (Husband of Resident) published on 12 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bye and large I am happy where my wife is. As I have not met any of the night staff I cannot comment on nights. 95% of the day staff I feel do their hardest in a demanding job. As they are moved around different areas, sometimes daily, it might account for days that my wife seems more stressed than
others.
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Review from Victoria F (Daughter of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was recently diagnosed with Dementia. After a refusal with another home, Sycamore Lodge agreed to support the transfer of Dad from hospital to them.


I can only speak very well of the care that my Dad has received. Dad was quite aggressive when he arrived but they made sure that the relevant

support was in place in helping him settle with lots of patience and kindness. I called every day and liaised with Sycamore Lodge as to when would be best to visit and for an update on him and I have never felt that my phone call is inconvenient or a nuisance.


In this world of Dementia there are something no rules to behaviour and whilst sometimes this is out of character for people who have this, I have never been made to feel embarrassed for this.


Most importantly for me, the home is always providing stimulation and company for my Dad. He does have his moments but he is still my Dad and I feel safe in the knowledge that he is being well looked after. Thank you

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Review from C Martin W (Son-in-law of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home with very caring staff.
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Review from Simon K (Son of Resident) published on 1 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad who has suffered with Fronto Temporal Dementia for several years began coming to Sycamore Lodge for periods of respite care. In January 2018, due to the decline in his condition, he became a permanent resident.


It is a very tough period when trying to get used to a relative going into permanent

care, and I can only praise the support that they and the team have given my Mum and myself during this time, and the continued excellent care they provide for my Dad. 95% of the time we visit unannounced and he is virtually always, dressed, having been shaved and showered. He seems happy, content and relaxed, having not shown any major decline further since January 2018. It must be one of the most challenging roles in the world, but I have only witnessed all the staff displaying compassion, care, warmth and patience.


I can only praise Sycamore Lodge and especially the kind care and attention they showed him today on his 83rd Birthday..


Well done to everyone and thank you....

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Review from Mary D (Wife of Resident) published on 14 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to The Granary in August 2017 due to his Dementia that had become very difficult to cope with. The care and support that he and l have received is second to none. The staff are so caring and nothing is too much trouble. They always keep me informed of any problems that might arise and
l can always contact them knowing l will always get any support and help. All the staff show great kindness and patience towards everyone. I visit the home at different times and have never found any problems regarding any care issues.


I would recommend this care home to anyone who finds themselves in this difficult situation of having to put a loved one into care.

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Review from Edwin E (Husband of Resident) published on 14 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall standard of the home is good. Very friendly atmosphere, good standard of nursing care with a professional approach. Care support is also good. Recruitment of support staff and maintenance of continuity is a bit of a problem (but universal). Good efforts made by the activities team.
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Review from Geraldine B (Daughter of Resident) published on 27 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can not fault the care and compassion shown to mum during her six months at The Granary. It is not easy to make the decision that full-time residential care is needed for your mum, but The Granary helped mum settle. The staff are outstanding, spending time to get to know mum, her likes, dislikes
and how to settle her if agitated. What stands out is their care for Mum especially at the end of her life, ensuring she was comfortable. Mum needed soft food and meals to suit her need were always provided. A sincere thank you to all staff for all your tender loving care and support.
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Review from E F (Friend of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting the resident for 4 months. In that time all the staff have been friendly, helpful and pleasant.
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Review from Graham W (Son of Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at the Granary have helped in every way they can to make the difficult process of settling Dad in possible (I won't say easy).


I like the fact that the staff turnover is low. I regularly see the same staff which means they get to know Dad. I also like the layout of the rooms and multiple

lounges etc ie it's not just a corridor with one big common room.
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Review from H R (Daughter of Resident) published on 14 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father, who has advanced vascular dementia, moved into The Granary after being in Hospital. He was too ill to return home and The Granary was recommended by a Care Navigator. We have been pleased with the way the manager and staff have managed his care. His needs are complex and challenging, but
staff are thoughtful and understanding. He has plenty of room to walk, which he does a lot and especially enjoys the garden. He and I took part in a singing session last time I was there, which was fun and stimulating.


I feel confident that the home has overcome past difficulties, which did give us pause for thought before we had seen the level of care for ourselves. The managers and staff deserve praise for the way they are caring for vulnerable and challenging people. They are really kind and make the place feel like home, as much as is possible. I feel comfortable to visit at any time and they do not make a fuss and just let me join in with whatever is going on at the time.

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Review from Rodney S (Son of Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father is in The Granary for enablement following a two-month stay in hospital prior to him coming to live with us. On visiting, we are very pleased to find my father in the best of health we can expect, having rallied after the lengthy hospitalisation. We found The Granary layout superior to most,
the food that we have seen is excellent but paramount the staff are tremendous and nothing is too much trouble and residents are treated with dignity and respect. Not only is this apparent when visiting, but living at a distance, we never have a problem gaining a full report about our father as each and every occasion we telephone. Highly recommended.
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Review from Jane H (Daughter of Resident) published on 2 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although my mother was a resident for a very brief time, I don't hesitate to recommend this facility for the care of your loved one, the staff are extremely supportive, friendly, helpful and caring. The facility is clean, the individual rooms very comfortable. Please don't be swayed by the negative
publicity, I highly recommend you arrange a visit and go and see for yourself, meet the lovely staff at this bright cheerful modern facility, I'm sure you be as impressed as I was!
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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Sycamore Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for Sycamore Lodge is calculated as follows: ( (186 Excellents x 5) + (54 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 249 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sycamore Lodge is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Barry

Barry O'Driscoll

Job Title: Service Manager Joined: 2021

Barry qualified as a Mental Health Nurse in 2005. Prior to qualifying, from 2010, Barry worked across Acute and PICU settings as a staff nurse and manager and moved to the independent sector in 2008 working in a variety of quality and managerial roles. Throughout this time Barry had responsibility for a variety of setting including personality disorder, PICU, forensic pathways as well as social care environments including learning disability and nursing homes.


Barry joined Shaw healthcare in Oct 2021 taking up the role of Registered Manager at Sycamore Lodge. Barry is passionate about excellent service delivery and enhancing the care experience for our residents and families. Barry is also focused on staff engagement and experience believing that good care is only possible with a consistent and engaged staff team.


Barry is passionate about patient-centred care and multidisciplinary work to achieve the best outcomes for patients in our care.

Lauren

Lauren Julyan

Job Title: Deputy Clinical Manager Joined: 2022

Experienced manager, Commenced nurse training in 201 and post qualifying has worked in a variety of settings within the care home sector. Joined the team in March 2022 and has responsibility for managing our Nursing Dementia and Pathway 3 beds within the home. Lauren is passionate about clinical standards within nursing homes and palliative care.

Norica

Norica Irimia

Job Title: Deputy Manager Joined: 2021

Norica joined the team in November 2021 and has responsibility for managing the residential service, Norica provides a lot of mentorship and supervision to our new starters and is currently working towards qualifications within the leadership and managerial field.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sycamore Lodge to verify any information. View our terms and conditions. Sycamore Lodge has an Enhanced Service - more info.