Silver Trees is a luxury 62-bed home set in the sweeping landscape of Somerset. Featuring two dining rooms and four lounges, the home offers a tranquil setting for residents in receipt of residential, nursing and respite care. There are 75 staff members, including a dedicated activities coordinator.
The countryside home boasts a secure garden where residents can enjoy the peaceful countryside in a safe environment. The home sits adjacent to an...
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Silver Trees has a Review Score of 9.6 (9.597) out of 10, based on 22 reviews in the last 2 years.
Over all time Silver Trees has 90 reviews.
The standard of care and support that he received was excellent. We know that the care team - under the excellent support and management of the care manager provided us with an excellent experience. Shame about our final management letter! Dreadful!
Mum is very happy as we are.
My father was only in the home for a few days before he died. However, we found the staff to be caring and compassionate, especially the nurse and carer assigned to him.
Very welcome staff and warm and colorful rooms. Good furniture, comfortable bed and chair. Good food and found staff very friendly. Always dressed in clean clothes and very content.
She has never been an easy person to deal with very strong willed and determined but the staff are to be praised for the way they have coped with her varied mood swings, that said we are grateful for the dedication of the staff all of them.
Extremely attentive to rapidly changing needs of my father who required a great deal of RGN Nursing care during the final weeks of his life. Having received a terminal cancer diagnosis as a fit 76 year old his mental and psychological management were equally well supported. He died in comfort knowing that all his needs were being taken care off and felt loved and respected.
I was bowled over of how well my uncle was cared for! It was fabulous!
My mother lived in the care home for nearly five years. Her room was of a good quality and was kept clean and generally tidy over the last few months the care home seems to have had a more settled staff who seem genuinely friendly and caring and did their best to keep my mother happy and comfortable. The quality of nursing care was also excellent. Out main issues were minor: TV being left on but facing away, TV tuned to pop music, newspaper left out of sight/reach. This may possibly be due to temporary/weekend staff rather than the regular carers? The general administration seems poor: the office is frequently unmanned and telephones unanswered. I am also concerned at the number of people who know the door entry code. (myself included). Practically this is useful but a security concern.
My 95-year-old mother went into Silver Trees for the first time in April 2016 for a week's respite care to give us an opportunity to take a short holiday. She was apprehensive. I found the staff, without exception, to be friendly, caring, helpful and flexible. My mother was reassured and well looked after, despite not being an easy patient. We would be happy to repeat the experience.
Mother has been a resident at Silver Trees for the last three years after breaking both hips and becoming immobile. Staff extremely accommodating and always obliging. Home exceptionally well kept, clean and fresh. Visitors welcome at all times! Home well designed with multiple lounges and open areas.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
We have a rare opportunity where we have a Vacancy available for someone requiring a Residential Setting, welcoming referrals both Local Authority and Self-funding
Silver Trees Care Home in Nailsea is delighted to launch our brand-new Day Centre (Activities & Wellbeing Hub) – a vibrant and welcoming day service for older people in the...
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Alina has an NVQ Level 5 in Health and Social Care, and qualified as an RGN in 2015. She started in a junior nurse role, before becoming lead nurse, deputy manager and now home manager. Prior to this, Alina also worked as a care assistant and senior care assistant, gaining essential skills, knowledge and experience in all aspects of the home.
Alina adopts a safe and dignified approach to her delivery of care, ensuring the health, happiness and wellbeing of each resident. She leads by example, developing effective teams and a positive working environment, which is essential for both the team and the clients.
She finds Handsale an extremely supportive and rewarding company to work for, who put the safety of both the residents and staff above all else.
Alina said, “I always remind my team of the importance of this quote: ‘Our residents do not live in our workplace, we work in their home.’”
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