Albert House Nursing Home

I live 120 miles away but I feel very fortunate that my mum is settled in such a lovely home. I come and visit every four weeks to see her.

My mother has been at Albert House for nearly two years and her health has actually improved during this time. The hygiene standards are excellent and the en-suite facilities are immedicably clean. Probably the best aspect of this care home, though, is the staff! The owners and their employees are all very kind, caring and friendly people.

I am extremely happy with the care my mother is receiving. There are always lots of staff around and always ready to help. Her room is beautiful looking out over a garden area and is always spotless. I live some distance away so it is lovely to know she is safe and being cared for. I consider myself lucky to have got my mum a place here.

Very caring home and the staff are very polite and helpful. All rooms very tidy and decor is good. Very well managed, good information given when needed. The food is good.

My mum was referred to Albert House from A&E after experiencing a fall at home. The nursing care and attention has been superb. My mum is looking, speaking, joking like she used to. Having TLC and attention to ensure medication, food, fluids etc are taken has meant a remarkable recovery has taken place. Thank you, Albert house.

Very friendly staff, very confident that my father is really well looked after.

My aunt reached her 100th birthday in March and I felt she now needed 24/7 care. I knew from previous experience that Albert House would tick all the boxes I was looking for. She has been in care now for 6 months and I have no worries. Management and staff are friendly and caring.

Everyone has been very helpful, I'm happy to leave my husband as I know he is being well cared for.

This nursing home is as good as a 5-star hotel. The staff are friendly with a smile and enjoy a joke with you. Food is excellent, always with a choice. Rooms are large with an ensuite, your dignity and safety is at the top of the list.

Staff willing, friendly, available and caring.

Overall, Albert House has not only helped mum but all the family as we don't have to worry about her as we know mum is being cared for and is happy. Thank you.

Mum came to this nursing home originally for respite. It became obvious very quickly that she required permanent care. A place was avaliable at Albert House and mum became a resident. Mum was very happy with the home and staff which made the decision much easier. The staff are extremely caring, helpful and professional with the residents, and also extend this to relatives to attempt to ease concerns. Excellent caring and nursing facility.

At the moment my family and I are extremely pleased with all aspects of care provided for my father. It is the best my dad has been for a long time. I feel that he is treated with dignity and he seems very settled. The ethos is very calm and all staff are very pleasant.

My parents have been looked after in the last year of their lives by the lovely managers and staff at Albert House. I can recommend their service unreservedly. Friendly, sensitive, professional and proactive.

The private and public rooms are spotless, have a nice atmosphere and feel like a home rather than an institution.

We had to find a nursing home for my brother-in-law, which could give palliative care. We were very pleased with the care he was given, the staff where all very kind, caring. Treated with respect. Not only to my brother-in-law, but to us as well. If we asked questions, they were answered, his care was explained with time and care. So that we know what was happening.

Wonderful service and kindness, great compassion, attention to my wife superb. Cleanliness and attention to detail first class. My wife spent her last week at Albert House and was treated with great dignity and respect by both the management and nursing staff.

My sister-in-law spent the last two years of her life in Albert House. During that time she was unable to walk but the home hoist her into a chair daily, and into the lounge. She was made comfortable and at all times had plenty of attention. The staff were all kind and considerate.

My mother received excellent care for the last six months of her life suffering from Parkinson's. She had been in two previous homes with awful stories to tell, moving her to Albert House and their professional care was a huge relief if only we had moved her sooner. Patients need staff to have patience, smiles and interaction when changing or feeding, again absent at previous homes. She received this basic need at Albert House immediately which was so important to me. I would have no hesitance in recommending Albert House, they are constantly improving and training is very important to them.

As the person responsible for my elderly friend, I am pleased to say that the care given by the whole team was exceptional. The room and facilities were first class and kept in spotless condition. Being an End of Life resident the care, compassion and medical care could not be faulted and my friend passed in comfort, painlessly and peacefully. All the staff were very attentive to the residents and visitors and I can not recommend Albert House Nursing Home highly enough.