The Manor House, Weston-super-Mare, North Somerset
The Manor House, Weston-super-Mare, North Somerset
The Manor House, Weston-super-Mare, North Somerset

The Manor House Nursing Home is an attractive nursing home for older people located in the district of Uphill, close to the Weston Super Mare town-centre.

The 200-year-old heritage building has 22 rooms, all tastefully decorated and with good facilities and amenities.

There is an accommodating lounge area which looks onto south facing gardens, hairdressing salon and residents/relative kitchens for free access to coffee, tea and light refreshments.

At The Manor House, person-centred, non-discriminatory care is provided for all clients, and the dignity of individuals is respected at all times.

The philosophy of the home includes ensuring that the residents feel 'at home' in a safe environment. The home endeavors to exceed the national minimum standards of care as described by the Care Quality Commission (CQC). The aim of the home is for residents to keep their own identity and individuality.

The Manor House has a warm and friendly atmosphere with all the comforts one would expect from a nursing home that includes twenty-four-hour nursing care from professionally qualified nurses and carers.

A visiting Chiropodist will attend to your podiatry requirements. A Hairdresser visits the home once a fortnight.

The activity coordinator organises and offers various activities to stimulate the residents mentally and physically, including outside entertainment, small trips etc.

The activity coordinator also organises celebrations during the year which include Christmas, Easter, bonfire night, fairs, etc.

They encourage visits by clergymen of all denominations to visit the nursing home to provide for the spiritual needs of the residents. There is a monthly service within the home. Alternatively, you may wish to attend your own church with family or friends.

Owner: Shreyas S A I N Ltd

Person in charge: Jana Harris (Manager)

Local Authority / Social Services: North Somerset District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): German, Malay, Polish, Portuguese, Tagalog

Single Rooms: 19

Shared Rooms: 3

Rooms with ensuite WC: 7

Weekly Charges Guide: (These prices are only a guideline, please contact The Manor House to find out the exact price for your requirements.) Nursing Care Single £800 – £850 , Nursing Care Shared (per person) £700 – £800 (These prices are only a guideline, please contact The Manor House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

Situated just next to Weston General Hospital. If you follow the hospital road to the end, you will come to a small roundabout. Turn right and the care home is just to your left side.

Visiting:

Welcoming visitors at any time.

Parking:

We have a spacious car park at the home.

Latest Care Quality Commission* Report on The Manor House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 The Manor House has a Review Score of 9.7 (9.658)

The Review Score of 9.7 (maximum of 10) for The Manor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for The Manor House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.658 for The Manor House is calculated as follows: ( (87 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 117 Ratings = 4.658

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Manor House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 10 Reviews ÷ 5 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Manor House?

  • Extremely LIKELY
    7
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Manor House

  • Daughter of Resident/Service User
    5
  • Cousin of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • more

I feel totally at ease and very welcome every time I visit my mother. It is very reassuring to know that she is in great hands.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We received a warm and friendly welcome. Having come a distance, we much appreciated the cup of tea on arrival. It was immediately obvious how much compassion was shown towards my brother-in-law.
The room was very homely and with some of his own personal things around him, he settled in very quickly. Attention to details was above and beyond all expectation. Would be highly delighted to recommend The Manor House to anybody needing care, with a personal touch.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I am happy with the homely atmosphere and notice a big improvement in the running of every aspect now.

How likely would you be to recommend The Manor House? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My friend has been here for the last 18/20 months or so and has been receiving the best attention possible. All the staff have been exceptional in their care and attitude. Have been really pleased with the care that has been given.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The last few months the home has shown a big improvement. Staff are very friendly and very helpful. The home is very clean and tidy. If there is a problem the staff are very responsive and sort if out. The care side of it is very good and the residents are treated with dignity. Plenty of parking which is good.

How likely would you be to recommend The Manor House? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been admitted her end of life care and I have found the service to be well run, efficient in its aims, all staff have shown mum tender loving care in a human thoughtful manner.
The are welcoming to our family, involve us in decisions and put mum's welfare and wishes at the heart of everything they do.
I would recommend to anyone needing care.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff here are very lovely.
I always like coming here for respite.
They are all very good. I really love the food.
I like the way they care very much, always clean linen, lovely staff.
The activities are excellent and I have lots of happy times.
There wouldn't be a better place for people that need care.
I would recommend it to anybody.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been cared for at the Manor House nursing home for the past three years. She is now almost 104 and we find her care to be excellent. The staff are all very kind, gentle and caring towards her. The manager is very hard working and does all she can to keep improving everything. Overall we feel we could not find anything better. Mum enjoys and joins in all aspects of entertainments.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has recently moved to The Manor House after a long stay in hospital. Since her arrival, she has been treated with kindness, dignity and professionalism. She has been given the encouragement and support she needs to enable her to enjoy her time in this peaceful home where activities and entertainment are provided with enthusiasm. Thank you.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been treated with kindness under difficult circumstances and Dad has been cared for since September with a lot of support when needed.
Staff have a lot of patience with residents and remain cheerful throughout.

How likely would you be to recommend The Manor House? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

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