Stanshawes Care Home

Facilities - would benefit from ensuite accommodation.

I totally recommend this place.

Staff are trained and keen to assist with daily patient needs. The maintenance of all equipment is programmed for repairs or replacement as soon as possible. The care staff are friendly and helpful resolving patient requests. The kitchen staff are always eager to offer alternative food choices when asked.

The high point of my residency is the excellent care by the nursing staff, partially the exemplary medical care. I have experienced the high care of senior patients, which is of particular note.

Every member of staff and management I have met/been involved have been so friendly, helpful and caring. Nothing seems too much trouble, staff are always available/close by and if they cannot help with an enquiry have immediately sought someone who could. They give such attention to care and keep our daughter involved at all stages by talking to her directly and not at or over her. Our daughter is noticeably happier and well cared for. Brilliant!

I have nothing but praise for the staff and management of this home. It is clean and smells very fresh on every visit (and I attend daily). The staff are professional at all times, caring and friendly. They are attentive at all times and keep me fully informed of the current and ongoing care plan for my mother. The staff interact with the residents and family members. They are empathetic and sympathetic and give me confidence in the care they are providing.

The palliative care given to my father was excellent. Staff were caring, attentive and non-judgemental.

I have always found a very efficient, friendly and proficient staff. Always wishing to helo when asked.

Staff very caring, kind and very cheerful.

Staff extremely courteous and friendly. All very professional.

This home is ok for older people who are partially bedbound. Not suitable for stroke patients needing 24-hour care. My son was not cooperative at times due to frustration.

My mother entered the home in 2017, and she has always been looked after very well; she is treated with respect and kindness. The meals served always look very appetising. Mum was always dressed nicely, but I wish they would hang up her clothes and not stuff them in the draws.

The home has gone above and beyond to provide good care and safety to its residents, especially over the last 18-months. My mum has dementia and mental health (long-standing) problems. The home has managed her care and anxiety with empathy and compassion. They are truly amazing. I would definitely recommend the home. Their response to Covid and keeping it out of the home clearly shows their high standards. Mum loves the activities and the staff. She is very happy there. I couldn't ask for more.

Staff are friendly and have worked hard in difficult circumstances over the past 15 months. They try to keep residents occupied and entertained and do their best to maintain contact with families.

The staff are extremely helpful, caring and understanding. In a difficult situation, they have made the family comfortable with a hard decision, and we are confident that Mum is being provided with the best care. I am kept fully informed at all times with every detail of Mums care, health and wellbeing, which is very assuring for the family.

Exceptionally helpful, pleasant and personable staff. That makes my mother feel happy, content and safe. Also, my mother says that many of the staff are her friends. So, excellent. Thank you.

Fantastic staff and excellent facilities. Good activities, especially the singers.

Very welcoming and friendly staff. Nothing too much trouble, including residents to participate in activities. Well cared for, and their needs are met. Would recommend it wholeheartedly. Excellent care for my mother.

Home and staff very friendly, and we are well informed if anything has happened. Facilities and food very good, and the activities are excellent. We are very pleased with this home.

The care home is very welcoming and the staff make you feel part of the team. The staff go that extra mile to give the residents what they need and have made the covid 19 lockdown so much easier for everyone. I have been assisting with activities to enable them to offer more visits etc and love chatting with the residents and helping do their new vegetable garden.