Stanshawes Care Home

I think the care home is very nice and the staff go out of their way to make us feel welcome and safe. They really do take care of us. The activities are really good, especially when we have special events with singer’s, and the food is very nice. I think us residents are very spoilt for choice with everything.

I think the care home is average as I have only been to 3 homes since I have been ill. The food is all right, and the staff are average, but enjoy a good laugh. The activities are all right when I attend them.

I think Stanshawes Care Home is quite good, the food is lovely. I think the way the staff are keeping us informed and the communication so we can speak to our Nan is brilliant, and from what I have seen, the care home is amazing and keep the resident's spirits up.

I find the staff friendly, helpful, and most of all, willing to support whenever we request something from them.

Thank you Stanshawes for the wonderful job you are doing.

Although the management has been extremely careful about Covid, they are not taking the residents mental health into consideration. We are so lucky that the carers are so friendly and kind to the residents.

Friendly and helpful staff, with a reasonable standard of accommodation. No issues in the two years of residency.

This care home was very kind to my dad, the staff were excellent, friendly and professional. I am happy I chose this care home for him and would recommend to others. The outside space is also great, and a nice place to relax. Thank you all at this home.

Stanshawes care team have looked after my husband for the past 4 years. Their care has been excellent. They have treated him with respect and affection. I am very grateful to them for caring so well for someone I love so much.

The care and nursing staff work hard but often shorthanded which means dad is left in his chair when he would like to go to bed. Rooms need redecorating and refurnishing though bed is good.

We find the staff at the home very friendly and professional. They often chat to us if they have a spare moment.

Mum seems to be happy and settled here. Most of the staff treat her well - she said some are rougher than others. Mum enjoyed the visit by the zoo-lab.

My main criticism is to do with the wrong ambulance being ordered for mums hospital visit. This was extremely inconvenient and annoying. Mum had got herself all geared up for her procedure and I had taken a day off work only for it to have to be cancelled due to an error by the home.

Now and then, I have noted that staffing levels can fall short of the needs. Staff can be observed hurrying around trying to fit all their tasks in time. However, I have not had any serious concerns about the level of care given to my mother.

My Sister-in-Law has only been a resident since June but the staff provided the facilities and refreshments for a lovely 80th celebration tea for 15+ people. Our overall experience so far has been good, with friendly staff always obliging to requests for assistance etc. My sister-in-Law, when questioned, says she is well cared for and likes the staff. Whilst we all acknowledge this is sadly an unhappy and difficult period the staff do a very good job - our thanks to them.

Their professionalism was without question whilst at the same time maintaining a very friendly and informative approach. The manager and her team were definitely some of the best I have ever met! Thank you!

Overall Stanshawes is of a good standard. Facilities are safe and clean. Staff are caring and friendly and family are kept informed of welfare of residents.

I enjoy living here but sometimes I get upset if my teeth aren't always brushed. I think the care is of a good standard but some carers are better than others. I enjoy the activities. I think the food isn't too bad. Living here is mostly ok.

My wife is happy to be at Stanshawes Care Home. She enjoys the food and appreciates all that is done for her, to make things as comfortable as possible for her. My wife appreciates the way her room is cleaned and tidy and the way her requirements are met by the carers and nurses.

I would like my room to be a bit bigger, but everything else is ok. I feel safe here and I get on well with the staff. The food is ok, but I would like a lot more variety. The home is clean. I am unable to attend group activities this is due to my medical needs and personal choice.

I am very happy here. My room is lovely, i have everything I need. The home is very clean, I enjoy the food it is wonderful. The staff are all very helpful and lovely. I am very quiet but if I do need something they are always happy to help. I feel very safe here there is nothing I would change.