Hendra Court

St Andrew's Road, Par PL24 2LX
Review Us
9.0 23 Reviews
  • Hendra Court, Par
Hendra Court is a home registered to care for 50 residents.

There is a dual registration at the home, and it can provide both nursing and residential care. Most residents have dementia and other associated conditions.

Care is tailored to meet the needs of the individual and every care is taken to make sure that residents are treated with dignity and respect.

Nutritious and well-balanced meals are prepared by the catering firm Apetito and cater for a varied menu and all dietary needs and preferences. Snacks are also provided throughout the day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £2100
  • Self-Funded Nursing Care: from £2100
  • Self-Funded Nursing Dementia Care: from £2100

Please contact us for more information regarding fees.

These prices are only a guideline, please contact Hendra Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jane Eldridge (Manager)

Local Authority / Social Services

Admission Criteria

  • Adult Social Care, NHS, Mental Health and Private referral
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home support residents to meet with families and friends through an open visiting policy. Children are welcome but must be in the company of an adult. The nursery ask that visitors do not come into the home or bring children if you or the children are unwell,

Parking

  • The home have ample parking on site, which is a flat surface.

Hendra Court Reviews (23)

9.0

Hendra Court has a Review Score of 9.0 (8.953) out of 10, based on 9 reviews in the last 2 years.
Over all time Hendra Court has 23 reviews.

Overall Experience
  • 18
  • 4
  • 0
  • 0
  • 1
Date Published
  • 23
  • 1
  • 2
  • 9
  • 14
Reviewer Connection to Hendra Court
  • 9
  • 4
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Paul B (Husband of Resident) published on 23 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife had to go to Hendra Court for Respite on two occasions, the first time for six weeks and the second time for two weeks. It has a very friendly atmosphere, excellent management with a very caring staff who are always cheerful, helpful and very supportive even to me. They have superb communication
when making enquiries about my wife. My wife even gained weight which she needed which shows Hendra Court supplies good quality food. Very pleased with the care my wife received. Magnificent Home.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Review from W K (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since mum moved into Hendra Court in July 2017 me and the family have been impressed with the home and her care.
The staff are friendly and helpful.
The home is always clean 'nice smelling'.
Mum is always well kept and has a very nice room, again always clean.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review from M W (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad spent the last eight weeks of his life at Hendra Court Nursing Home, Par. During that time his complex needs were met admirably. He was treated with compassion and his dignity was respected. The nursing staff were wonderful and everyone was so welcoming when my sister and I visited, which we
did frequently. We were more than happy with all the care given to Dad in very difficult circumstances, and appreciate all the staff for everything they did to make his last days as comfortable as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Value for Money
Current Review Score: 9.0 (8.953)

Overview of Review Score

The Review Score of 9.0 (8.953) out of 10 for Hendra Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.353 for Hendra Court is calculated as follows: ( (61 Excellents x 5) + (27 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 102 Ratings = 4.353
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Hendra Court is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 8 Positive Reviews ÷ 10 = 0.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Jane

Jane Eldridge

Job Title: Registered Manager Joined: 2016

Jane has been the registered manager at Hendra Court for two and a half years, she is a qualified nurse with more than 40 years of experience in a number of specialities.


Choosing to specialise in the adult social care sector when she moved to Cornwall in 2002.

Jade

Jade Damerell

Job Title: Deputy Manager Joined: 2019

Jade has worked at Hendra Court for 5 years, working her way up from Health Care Assistant to Senior Health Care Assistant, and then gained promotion to Deputy Manager.

Bryony

Bryony Miller

Job Title: Clinical Manager Joined: 2015

Bryony Joined the nursing team at Hendra Court after qualifying as a Registered Mental Health Nurse, she has worked her way up, from the nurse team to clinical lead and now she is the clinical manager supporting the registered manager in the day-to-day running.

Melanie

Melanie Buckland

Job Title: Administrator Joined: 2016

Mel has been the Administrator at Hendra Court last 8 years and is a wonderful asset to the running of the Home.

Danielle

Danielle Harris

Job Title: Kitchen Supervisor Joined: 2018

Danielle runs and manages the kitchen at Hendra Court.

Jackie

Jackie Gough

Job Title: Health and Wellbeing Coordinator Joined: 2012

Jackie is one of our Health and wellbeing coordinators.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hendra Court to verify any information. View our terms and conditions. Hendra Court has an Enhanced Service - more info.