Eshcol House Nursing Home

My husband went to Eshcol House for one week's respite at the beginning of July 2022. Following a fall and broken hip the previous Christmas, he had become completely bed-bound and unable to do very much for himself. He was very lucky that a lovely ground-floor room was available for him, overlooking the sea, and he also had a subscription TV service so could watch his beloved golf. He was very happy there and couldn't praise the staff enough - always cheerful and friendly.

Mum has been at Eshcol for more than 3 years since a bad fall left her immobile. She also suffers from other health issues. She is not necessarily the easiest of residents to please but in all her time there all the staff have been very helpful, caring and kind. Covid restrictions have made life challenging for staff, residents and visitors but whilst maintaining all necessary precautions I have always felt that the staff have done everything they could to make life as 'normal' as possible for the residents. I have always been greeted by all staff with a smile and a friendly hello, even when it is necessary for that to be behind a mask. I think that the highest praise I can give is that, should I ever need the type of care which Eshcol provides, I would choose to be there myself.

My 89-year-old Mum was placed in Eshcol House by the NHS for convalescent care until she is fit to go home after a fractured leg. While the location isn't close to us, it's beautiful when you get there and I feel that Mum's placement here has been very fortunate. All the staff have been lovely and they've been providing a high standard of care for my Mum. She has especially enjoyed her outings organised by the Home and I have peace of mind that she's been safe during her convalescence.

Mum has been here a few months now and has settled in well. The staff are always cheerful and welcoming whilst looking after the residents (a difficult task) making it a home from home. Lovely place, fantastic views.

Eshcol House has been my husband's home since November 2020. I visit him every week and am always greeted with a warm welcome and a smile. The staff look after all his needs very well indeed. He enjoys some of the activities that have been put on for the residents, especially the musical events. He likes the food and I have eaten there myself and it is delicious. There have been a few management turnovers since his arrival, but the current manager is very good. All staff are approachable, very friendly and always make my visits enjoyable in sometimes heartbreaking circumstances.

Really friendly staff, who obviously care deeply for the residents in their care.

Eshcol staff are an incredibly friendly bunch and are always happy to help with any queries we may have relating to Dad's care. Everyone is very accommodating when it comes to arranging visits. The atmosphere's good and both staff and residents always seem to have smiles on their faces.

My very dear friend went into Eshcol about 2 years ago; after a short stay in hospital he wasn't expected to survive for long being on palliative care but he surprised us all. I'm sure it's all down to the care and attention he received while being at the home. I did ask him what he thought about Ashcol, he said with a smile, 'Incredible, the food's good and tasty with variation'. The home is situated overlooking Portscatho Bay, a very idyllic and beautiful place to recuperate. I would recommend the home to anyone. I wish the staff happy and healthy life in the future and carry on the fantastic work you're all doing. Regards to all.

Despite the shortness of his time with you, as a family we saw care done at a level we have never witnessed before. The deep care and attention to his needs were amazing, but you became outstandingly excellent in the way you cared for my Mum and the rest of the family through the last few weeks of his life. I want to say that Eshcol talked about wanting my father to come and be part of their family, even before he arrived. They made that a living reality for us all. Eshcol is simply that - family. My father spent his last days with you and was happy, loved and cared for deeply, we honestly couldn't have asked for anything more. Thank you!

I find the home to be outstanding. Whenever I ring it is never too much trouble to take the phone to my brother-in-law despite, I am sure, the staff being busy. Furthermore, the dietary considerations are excellent (my brother-in-law is vegetarian) and he really enjoys his meals. I should also like to mention the cleanliness of the whole home which again is to a very high standard. Finally, I could not complete this brief review without mentioning the Clinical Assessor who is always helpful and positive and is a very good representative for Eshcol House Nursing Home.

My Mum has been at Eshcol for a number of years. The staff are all so lovely and caring, they have got to know Mum well and although so sad she is in a home I couldn't wish for her to be anywhere better. Always welcoming to us when visiting (even allowing us to bring our puppy - welcomed with doggy biscuits!) And flexible on visiting times due to travel times for us. The home is fortunate to be in a beautiful location and Mum has an amazing sea view and is able to enjoy the coming and going of the boats out at sea.

Wonderfully genuine members of staff. Nothing was too much trouble for us as visitors and mum-in-law looked very well looked after. Thank you so much for the care and thoughtfulness towards mum. We will be forever in your debt as we can not be there as much as we would want to.

I would like to say how amazing this place has been with caring for and managing my mum's complex needs. They have gone above and beyond and all staff encounters I have had have all been very positive with a friendly team. This place has been a blessing to myself and the family, can't thank them enough.

My neighbour was admitted to Eshcol as he was very ill in the hospital. During his stay, he was well looked after but sadly died after a few weeks. He was taken there for palliative care, and I think they were good. I went to visit him with his wife, and we could go in as often as we wanted. They were all so lovely, and he seemed comfortable and pain-free. Thank you to the staff.

I cannot rate Eshcol House Nursing Home highly enough. Their care and attention go the extra mile. My godmother, due to her mental state, was unsettled when she first arrived from upcountry, and the staff have done everything in their capability to welcome and settle her. All the staff, kitchen, carers and all other persons who work within the home are always there, and very attentive to any needs or requests, and I would highly recommend this nursing home to anyone placing a loved one into care.

Excellent nurses, doctors, admin staff and health care personnel are always willing to help my mother and her needs. They are always on the phone keeping us up to date and giving the care our mother needs. Wonderful care home in a great location they even give Mother little treats such as days out and haircuts which she likes. The staff there are so friendly and always willing to help visitors out. Whatever food Mother requests they always provide for her. It is always clean in the care home and the health care assistants and staff there are just amazing. The bonus is you can visit any time you want.

Eschol House and all of the team have and continue to, operate with outstanding professionalism. We are always impressed by how genuine and caring everyone who works there is. On arrival, we are always welcomed with the warmest reception and always kept fully updated with any developments. Communications are very frequent and consistent with exceptional high standards of care and consideration for our family member who is a resident. It is really remarkable that all of the staff are so diligent in the execution of their duties and they go to immeasurable lengths to ensure exceptional care. The team have always delivered to the highest standards and it is a pleasure to see such a fantastic system in operation particularly during the pandemic. It is a credit to them all for their outstanding performance. I would wholeheartedly recommend this care home and know from experience in the medical sector how special they are.

My father has been living at Eschol for a number of years now. He initially struggled to settle and we were given some good advice from the staff. When lockdown hit, the staff worked tirelessly to protect and support him, keeping him Covid free. I appreciate how hard they must have worked during that time. He has settled so well. Staff are friendly and engaging and always make us feel welcome as visitors. Dad's room is cosy and comfortable. His view is amazing and he loves looking out over the ocean! We feel very fortunate.

Staff at Eschol are warm, welcoming, hospitable, collaborative, and responsive. When residents express a faith or would just like to talk with a minister, staff ensure that they are referred to me. I am grateful to the Eshcol team for their willingness to work with me to ensure that the residents receive spiritual care when they request it. Staff always accommodate my visits and do all they can to facilitate anything that I might need to serve the residents. The confidentiality of the patients is treated with the utmost respect by all concerned. Eschol is an outward-looking nursing home, an important part of the local community. I am pleased to be included in communications and invited to any open events and meetings.

The staff are always friendly and helpful. I am allowed to visit my dad whenever I like, provided it is prearranged, and we are left alone. If I need help, there is always someone willing to assist. Despite the high temperatures we have had over the last few weeks, the home is always comfortable. Dad is happy, which makes me happy. He has a great view of the sea, which I know he likes.