Eshcol House Nursing Home

12 Clifton Terrace, Portscatho, Truro TR2 5HR
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9.8 105 Reviews
  • Eshcol House Nursing Home, Truro
Eshcol House Nursing Home is a wonderful place to live, located in one of the most beautiful parts of the Roseland Peninsula in Cornwall, an area of Outstanding Natural Beauty. The property is situated a very short distance from the beach, and the views from many of the rooms are truly exceptional, from the Portscatho beaches 'Tatums' and 'The Porth' across Gerrans Bay with the famous Gull Rock, Nare Head and Dodman Point in full view. The gardens are pretty with numerous places and opportunities to relax and enjoy the breath taking views.
The team are very pleased to have counted many former locals from the village amongst their residents and they feel a special bond with the community.

The very friendly and proficient management team and all the lovely staff have a wide range of expertise and knowledge, and everyone really enjoys working together to make every day special for the lovely residents.

Whilst being a homely environment, Eshcol House is well stocked with any necessary equipment to help residents who need more help to make the most of their day. The home also have their own accessible minibus for trips out to places of interest, alongside dedicated activities staff to ensure everyone has a variety of things to do, to encourage the lovely communal feel the home has developed over the years.

The local GP surgery is round a very short corner and the home has a named doctor who is their contact. On admission your relative will be transferred to this practice and will meet the doctor at the earliest opportunity for a review.

How can you make a decision based on descriptions like this and a stack of photos? Get in touch with the team to arrange to meet them and see what they're like.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Permanent Care
  • Respite Care
  • Younger Adults

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 31 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1150
  • Self-Funded Nursing Care: £1350 – £1350
  • RESPITE Self-Funded Residential Care: £1250 – £1250
  • RESPITE Self-Funded Nursing Care: £1350 – £1350

The only additional charges are for the hairdresser, chiropodist, newspapers and anything else residents ask for in addition to the normal provision of the home. Escorts to appointments can be provided at cost where staffing allows. If travelling to an appointment in our vehicle there will also be a charge for the driver.

These prices are only a guideline, please contact Eshcol House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Qumran Care

Person in charge

  • Amanda Clarke (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • We accept admissions from a variety of areas.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visitors can visit at any time within reason.

Parking

  • Parking right outside, with additional parking in the Council car park just up the road.

Eshcol House Nursing Home Reviews (105)

Total of 105, showing 101-105
9.8

Eshcol House Nursing Home has a Review Score of 9.8 (9.786) out of 10, based on 43 reviews in the last 2 years. Over all time Eshcol House Nursing Home has 105 reviews.

Overall Experience

  • 94
  • 11
  • 0
  • 0
  • 0

Date Published

105
10
25
43
62

Review from Janet G (Sister-in-law of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found a lovely clean home with very friendly staff and very helpful, all questions were answered. You could visit any time and always greeted when you walked through the door. I think it is a lovely home for my brother-in-law to stay in and he is very happy there.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much, Janet, for leaving such a kind review. Your brother-in-law has really come out of his shell lately, chattering away to us, and it's a pleasure to engage with him.

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Review from June S (Wife of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experienced nothing but a generous and kind attitude from all staff and management. I have been completely taken aback at how much effort goes into making my husband comfortable and safe. I cannot fault this home.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

It is so lovely to read that we are doing everything so well. We do understand how difficult it is to hand over the care of our loved ones to a team of people, unknown at the time of entry. Care home selection is a bit of a gamble really, but here at Eshcol, we strive for the highest standards of care. Easy to type this, but it is something we all firmly believe in.

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Review from Fraser H (Nephew of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt recently passed away after two years of tender care at Eshcol House Nursing Home. As next of kin, but living 150 miles away, it was important that I knew how she was doing. Thanks to the Care Control website I was able to do this on a daily basis and contact Eshcol House Nursing Home with any
concerns. On visiting it was apparent that she was well cared for and she was complimentary about her room, the staff, and the food. She was indulged and pampered, describing Eshcol House Nursing Home as her hotel! There is a definite caring ethos in the Home.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Fraser, it was so kind of you to leave such a generous review for the home and I will of course share it with the team. Your aunt was a real character, loving her chocolate and her 'Only Fools and Horses' watching. We did our best to ensure she was kept supplied with both. She really did insist she was in a luxury hotel having a good holiday and we are happy that she felt like that.

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Review from Graham K (Husband of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eshcol House Nursing Home is a beautiful residency close to the picturesque village of Portscatho, overlooking Gerrans Bay on the Roseland Peninsula, where my wife who is living with Alzheimer's resides. The Manager and all his staff team are fabulous, caring, and attentive to all my lady's needs. They
all go above and beyond to create a comforting, safe environment in which she feels at home and well supported. I would thoroughly recommend Eshcol House to anyone looking to find the right place for their loved ones to be fully supported and cared for.

Reply from Andrew Kirby, General manager at Eshcol House Nursing Home

Thank you Graham for spending a few moments to complete this review. We are all very grateful for your comments and will continue to do everything we can to ensure your wife is as happy and comfortable as possible, every single day.

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Review from Annabel S (Wife of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Eshcol House Nursing Home for 8 years. He has received nursing care since he arrived, as he needs 2 person care plus experienced nursing care 24 hours. The nurses at Eschol House are excellent, professional, knowledgeable and caring and have a great relationship with
him. Everything is organised and timely. His room is kept tidy and clean, and all his personal needs are catered for. The management team are responsive and communicates with me regarding my husband's needs and any changes needed, as are the nursing staff too. Everyone is friendly and welcoming. When I have raised any issues, these are dealt with immediately and with excellent communication. All the staff including care assistants, wellbeing manager, chefs, cleaning and handymen are all dedicated to their work there. I have full confidence in that I know my husband is being looked after well with all his complex medical needs attended to. Thank you to all of you at Eshcol House Nursing Home.

Reply from Andrew Kirby, General manager at Eshcol House Nursing Home

Thank you Annabel for taking the time to review our service. I am so pleased we have been able to respond to your husband's needs in such a positive way, and he certainly seems very happy despite all his health issues. It's a real pleasure working with you, thank you from all the team at Eshcol House for all your input into his care and wellbeing.

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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Eshcol House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Eshcol House Nursing Home is calculated as follows: ( (394 Excellents x 5) + (88 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 490 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eshcol House Nursing Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eshcol House Nursing Home to verify any information. View our terms and conditions. Eshcol House Nursing Home has an Enhanced Service - more info.