Eshcol House Nursing Home

12 Clifton Terrace, Portscatho, Truro TR2 5HR
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9.8 105 Reviews
  • Eshcol House Nursing Home, Truro
Eshcol House Nursing Home is a wonderful place to live, located in one of the most beautiful parts of the Roseland Peninsula in Cornwall, an area of Outstanding Natural Beauty. The property is situated a very short distance from the beach, and the views from many of the rooms are truly exceptional, from the Portscatho beaches 'Tatums' and 'The Porth' across Gerrans Bay with the famous Gull Rock, Nare Head and Dodman Point in full view. The gardens are pretty with numerous places and opportunities to relax and enjoy the breath taking views.
The team are very pleased to have counted many former locals from the village amongst their residents and they feel a special bond with the community.

The very friendly and proficient management team and all the lovely staff have a wide range of expertise and knowledge, and everyone really enjoys working together to make every day special for the lovely residents.

Whilst being a homely environment, Eshcol House is well stocked with any necessary equipment to help residents who need more help to make the most of their day. The home also have their own accessible minibus for trips out to places of interest, alongside dedicated activities staff to ensure everyone has a variety of things to do, to encourage the lovely communal feel the home has developed over the years.

The local GP surgery is round a very short corner and the home has a named doctor who is their contact. On admission your relative will be transferred to this practice and will meet the doctor at the earliest opportunity for a review.

How can you make a decision based on descriptions like this and a stack of photos? Get in touch with the team to arrange to meet them and see what they're like.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 31 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1150
  • Self-Funded Nursing Care: £1350 – £1350
  • RESPITE Self-Funded Residential Care: £1250 – £1250
  • RESPITE Self-Funded Nursing Care: £1350 – £1350

The only additional charges are for the hairdresser, chiropodist, newspapers and anything else residents ask for in addition to the normal provision of the home. Escorts to appointments can be provided at cost where staffing allows. If travelling to an appointment in our vehicle there will also be a charge for the driver.

These prices are only a guideline, please contact Eshcol House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Qumran Care

Person in charge

  • Amanda Clarke (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • We accept admissions from a variety of areas.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visitors can visit at any time within reason.

Parking

  • Parking right outside, with additional parking in the Council car park just up the road.

Eshcol House Nursing Home Reviews (105)

Total of 105, showing 1-20
9.8

Eshcol House Nursing Home has a Review Score of 9.8 (9.786) out of 10, based on 43 reviews in the last 2 years. Over all time Eshcol House Nursing Home has 105 reviews.

Overall Experience

  • 94
  • 11
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Date Published

105
10
25
43
62

Review from Jason K (Son of Resident) published on 24 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff the food is excellent quality mum well looked after with a great choice of activities to keep her occupied we are always made to feel very welcomed. When we visit even the children are well happy with the treats provided which is a bonus

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Jason, thank you so much for this great review which I will share with the team. Your mum spends her day down in the lounge and seems to really enjoy being part of the hustle and bustle on the ground floor. I sit in line of sight with the residents in that lounge so have a lot of interaction with her and sometimes she will reminisce about her life as a nurse with some fascinating anecdotes. She has her favourite chair with a perfect sea view and it's not the same down here on the rare occasion she decides to stay up in her room.

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Review from S S (Friend of Resident) published on 13 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend absolutely loves being in Eshcol House. She cannot speak highly enough of all the staff and feels very safe and cared for. She often says to me, "Don't worry about me, I am very well looked after in here" Staff are doing their utmost to get her mobile again and have brought in special equipment
to help her.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for such an uplifting review. I will share it with all the team.

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Review from V N (Friend of Resident) published on 12 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend is vegetarian and there is little choice or variety in the food provided.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your review. We have noted your concerns and will be acting on it. Rest assured we will make our vegetarian choices more varied and appealing.

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Review from Donna H (Friend of Resident) published on 2 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was only in Eschol for a short time before she passed away but I would like to say she was well looked after, the staff are so friendly and all her needs were met, great home and staff, they even changed her room when one with a sea view became available which was very much appreciated.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for this. I feel that as you were here so often you did get a very good and full idea of how Eshcol runs and it is with regret that it couldn't have been longer. I will share your kind words with the team.

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Review from G D (Friend of Resident) published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The transformation in my friend was astonishing. She was unwell before visiting and very unsure and resistant to the idea of even going into a care home. When I invited her two days later, she was relaxed, happy and had regained her zest for life, and was very glad to be in Eshcol. She felt looked after,
enjoyed the company of the staff and wants to move in! She loved her room and being able to see the sea and being able to easily access the garden - her favourite place to be!

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

That is such a lovely review, and the fact that your friend is now coming to Eshcol House as a permanent resident speaks volumes about how easy and comfortable she found her short respite break. It was a pleasure to read your kind words, and we look forward to welcoming you as one of our regular visitors. I foresee many happy summer afternoons for you both in her beautifully situated room.

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Review from Alastair P (Friend of Resident) published on 1 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring staff in an attractive sea-view location in this pretty old fishing village. As a visitor made very welcome. Excellent pub close by for meals with indoor and outdoor seating. This review will not be accepted unless I submit at least 200 characters, so this paragraph will hopefully
fill this objective!

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Your review made me smile, and I think you could have a future writing snapshot guidebook entries. Seriously, though, thank you for taking the time to let us know your impressions of Eshcol House and the beautiful area in which we are based. I hope you come back soon to visit your friend, as you both certainly brightened his day.

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Review from P B (Resident) assisted by family/friend published on 28 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I experienced great kindness, consideration and warmth while I was staying at Eshcol. The staff did all they could to meet my needs and made me feel very welcome. The room I stayed in was just right, sea view, access to the garden and fresh air.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your kind words, and I am delighted that following your break here, you have decided to return to us very soon. It was a pleasure to have met you, and I look forward to resuming our chats.

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Review from Chris V (Son of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very caring and helped my mother-in-law to make her stay as comfortable as possible. They even let us visit with her cat, which was a great comfort. The lady on reception was great and regularly suggested things that could be done to help my mother-in-law while keeping us informed of
any changes during her stay. We were always welcome to visit at any time and were very confident that she was being looked after and in safe, caring hands.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your kind words. It's always a pleasure (if loved ones going into a care home can ever truly be called a pleasure) when a local family member is here. I am delighted that your experience of Eshcol House was such a positive one. Best wishes to you and all the family.

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Review from M G (Relative of Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent half an hour with my relative. Two staff left as I arrived having given her some care. Snacks and drinks were available by her bed if required. The atmosphere is bright and happy. All the staff are cheerful and polite. Residents were either visiting in their rooms with door ajar or in the lounge
chatting. We recalled that my mother spend 18 happy months there at the end of her life.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for such a kind review. The Eshcol team work tirelessly in all that they do and a review like yours really does make us feel like we are getting things right.

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Review from Mandy B (Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived at Eschol House I had a lovely greeting from the staff which put me at ease straight away, as I was very frightened and bewildered and from that day every member of staff has been absolutely brilliant and fantastic to me they cannot do enough to help me nothing is to much trouble they
go above and beyond and my health is improving and it's all down to the care, help and support I'm getting from these wonderful people. I also have a lovely room with everything I need in it and feel very happy here.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your lovely review. It is always very special when a resident is the writer of the review, and I am delighted that you feel so well supported. We all enjoy coming into your room to have a chat, and I look forward to you gaining enough strength to join us in the lounge and enjoy our beautiful sea view.

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Review from Andrew A (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last seven weeks of her life at Eshcol House - first on respite care, then as a permanent resident. Aged 96, her health was failing when she arrived at Eschol House but the level of care she received was excellent. The staff really care about the residents and could not have been
kinder to my mother.
I am sad that my mother was not able to be at Eshcol House in better health or for longer but I recommend this nursing home to others.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for taking the time to leave this very kind review. In your own words - The staff really care about the residents -yes, we do. If you have this then everything else falls into place. However, we are always striving to improve. There are some building improvements planned in the near future but caring is always our number one priority. Your mother was a class act and it was a pleasure to have known her.

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Review from L D (Friend of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time my friend first came to Eshcol House the overall care has been excellent. All staff I have come into contact with have been both professional and friendly. Never an easy visit, but Eshcol staff make it as positive as possible.
I always leave feeling assured friend is well cared for.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind and thoughtful review. We do understand how hard it can be to see the change in people that have a place in our heart. We are all very fond of your friend, she spends a lot of time in our lounge as she likes to have people around and we all have all developed a real friendship with her. It is very easy to have genuine fondness for her, she's lovely.

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Review from F G (Daughter of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in really well at Eshcol House Nursing Home. She particularly likes how friendly the staff are and she has already made a friend with one of the other residents. She has been enjoying jigsaws and scrabble.
She also appreciates having a balcony with the amazing view of Gerrans Bay
which she can enjoy on fine days.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind words. It's been great how easily your mum has slotted into life here. It's like she has been here for ages and her friendship with the other resident has been heartwarming.

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Review from James M (Friend of Resident) assisted by family/friend published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very impressed when we visit our good friend the home is always very clean and fresh and the staff are always very helpful and friendly.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind words. It is always a pleasure to welcome you here.

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Review from Annie C (Partner of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was transferred from a hospice almost 3 months ago and at that time he was very poorly, confused and immobile. The change in him since he has been receiving the amazing standards of care, and nursing professionalism, delivered to all of the Eshcol team is nothing short of miraculous. Alternative
pain medication was introduced which meant he regained his personality and humour, he regained a degree of mobility which nobody believed would be possible, and for him, me our family and friends, quality time and quality of life have returned. Every member of staff from senior management, nurses, H.C.A's, chefs, housekeeping and maintenance, are kind, helpful, knowledgeable, friendly and keep smiling whatever the task or challenges; (including sorting out hospital appointments and transport which is not always straightforward!) I enjoy visiting the home, and home is the right description because it feels like a family environment where I am always made welcome, and given immense help and support in navigating the care system.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your amazing review which I have read out to the team on shift today. Your kind and thoughtful words have moved us considerably and it helped remind us all why we do what we do. We don't have the fancy trimmings of a lot of the bigger corporate homes, we are a family-run independent but what we offer is a team of people working to the highest possible standard and this is borne out by your experience. Thank you again for putting it into such good words.

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Review from J R (Friend of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home has a wonderful view of the sea which is enjoyed from the road-side sitting room and some of the bedrooms. Lovely plants by the building too. Not all bedrooms have ensuite bathrooms, but if not the nearest bathroom is easily accessible, and a wash basin in the bedroom. All the staff I have
met are charming, attentive, caring, gentle and kind. Not much care parking for visitors at the front of the house.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you for your review and for your comments. The car park is something we are continually monitoring. Unfortunately, we do have a lot of elderly visitors and sometimes parking can be a trifle erratic. There is parking for 16 cars but that does depend on the layout on the day. I hope that on the day you visited it did not prove too problematic.

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Review from Gail M (Friend of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit quite regularly and we are always impressed by the cleaners and how friendly and helpful the staff are.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

We are so pleased to read your feedback and thank you for taking the time to do this.

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Review from D T (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Eshcol on her 94th birthday. She was met with a cake and the staff singing 'Happy Birthday.' Mum had settled in exceptionally well and this, I think, is due to the kindness of the staff. There is always someone around, the staff know Mum and when asked, update me immediately with how
she is getting on. She is well looked after and always looks clean and tidy and even more importantly happy.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for taking the time and trouble to leave this kind review. It was lovely to see the smile on your mum's face when she stood in our doorway, saw the cake and heard our warbling as she arrived. It must be quite overwhelming to be coming into a new place to live and I'd like to think that this greeting might have helped show her she would be amongst friends. As she is down in the lounge every day and I sit in full view of the lounge we've interacted quite a lot and she does seem to have settled in remarkably well.

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Review from J H (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Eschol several months ago and from the start, the staff have welcomed and cared for him extremely well. Friendly and professional they have helped him to mobilise with good humour and dignity towards his needs. It was a tricky move for dad to leave his own home but the support we have
all received from the wonderful people at Eschol House has been excellent. It is good to know he is safe and looked after and always a pleasure to visit the home. Dad has a lovely sea view from his room and there are some lovely nearby places to take him out to.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for taking the time and trouble to leave this review which I have just read out to the team. You said some lovely things and reviews like this are always useful for us as we can then take time out to work on the areas that were less than the five-star service we try and offer.

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Review from A G (Sister-in-law of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Eshol House is very friendly. Easy going care home. The staff are so happy and pleased to help in any way possible.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

We're always grateful when people take the time and trouble to leave us a review so thank you very much.

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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Eshcol House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Eshcol House Nursing Home is calculated as follows: ( (394 Excellents x 5) + (88 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 490 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eshcol House Nursing Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Eshcol House Nursing Home

What types of Care is Eshcol House Nursing Home registered for?

Older Person Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eshcol House Nursing Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Eshcol House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eshcol House Nursing Home to the centre of Truro?

6.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eshcol House Nursing Home to verify any information. View our terms and conditions. Eshcol House Nursing Home has an Enhanced Service - more info.