Eshcol House Nursing Home

12 Clifton Terrace, Portscatho, Truro TR2 5HR
Review Us
9.8 113 Reviews
  • Eshcol House Nursing Home, Truro
Eshcol House Nursing Home is a wonderful place to live, located in one of the most beautiful parts of the Roseland Peninsula in Cornwall, an area of Outstanding Natural Beauty.

The property is situated a very short distance from the beach, and the views from many of the rooms are truly exceptional, from the Portscatho beaches 'Tatums' and 'The Porth' across Gerrans Bay with the famous Gull Rock, Nare Head and Dodman Point in full view. The gardens are pretty with numerous places and opportunities to relax and enjoy the breathtaking views.

The team are very pleased to have counted many former locals from the village amongst their residents and they feel a special bond with the community.

The very friendly and proficient management team and all the lovely staff have a wide range of expertise and knowledge, and everyone really enjoys working together to make every day special for the lovely residents.

Whilst being a homely environment, Eshcol House is well stocked with any necessary equipment to help residents who need more help to make the most of their day. There are dedicated activities staff to ensure everyone has a variety of things to do, to encourage the lovely communal feel the home has developed over the years.

The local GP surgery is around a very short corner and the home has a named doctor who is their contact. On admission your relative will be transferred to this practice and will meet the doctor at the earliest opportunity for a review.

Get in touch with the team to arrange to meet them and see what they're like.
Show Eshcol House Nursing Home on the Map

Care Provided by Eshcol House Nursing Home

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 31 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1150
  • Self-Funded Nursing Care: £1350 – £1350
  • RESPITE Self-Funded Residential Care: £1250 – £1250
  • RESPITE Self-Funded Nursing Care: £1350 – £1350

Until a nursing assessment has taken place we will not be able to confirm the above price. The figures quoted above are 'from' that price.


The only additional charges are for the hairdresser, chiropodist, newspapers and anything else residents ask for in addition to the normal provision of the home. Escorts to appointments can be provided at cost where staffing allows. If travelling to an appointment in our vehicle there will also be a charge for the driver.

These prices are only a guideline, please contact Eshcol House Nursing Home to find out the exact price for your requirements.

Contact Eshcol House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Eshcol House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Qumran Care
  • Privately Owned

Person in Charge

  • Amanda Clarke (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Visitors can visit at any time within reason.

Parking

  • Parking right outside, with additional parking in the Council car park just up the road.

Eshcol House Nursing Home Reviews (113)

9.8

Eshcol House Nursing Home has a Review Score of 9.8 (9.759) out of 10, based on 42 reviews in the last 2 years.
Over all time Eshcol House Nursing Home has 113 reviews.

Overall Experience
  • 101
  • 12
  • 0
  • 0
  • 0
Date Published
  • 113
  • 9
  • 19
  • 42
  • 71
Reviewer Connection to Eshcol House Nursing Home
  • 26
  • 21
  • 18
  • 7
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 113, showing 61-80
Review from Les J (Son of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was moved to the home back in March after not managing at home, as she needs twenty-four hour care. We’ve seen a huge improvement in her health since being here. Each time we’ve visited, we’ve been made to feel welcome and were even given lunch the other day. Our three children are always given
crisps, chocolate and a can of drink and are allowed to play out on the balcony, where they wave and speak to the lovely gentleman in the next room to Mum. Every single staff member we have met have been wonderful and friendly. We would recommend this home to anyone who is looking for a care home that has that 'home from home' feel.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Thank you so much for your feedback. I am delighted that you feel we are meeting your mum's needs so well. At Eshcol we end up getting almost as close to family members as to the resident themselves.…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacquline B (Mother of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m absolutely amazed at how helpful and caring everyone is in this home my mother could not wish for such a beautiful home the care and love that everyone gives is just truly amazing the food is amazing and whatever my mum would like to eat she is given it nothing is to much for the staff to do the
doctors device is amazing I’m so glad my mum is in this home as an experienced caregiver my self I’m absolutely delighted that my mum is in this home.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
As you're in the business, and know how hard this work can be - and rewarding in equal measure - your review meant so very much to us. Thank you so much and we are delighted that you feel we are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sophie T (Granddaughter of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We really like Eshcol House Nursing Home, they have made my nan feel very settled in a unsettling time. The staff are very kind and friendly. The food is fabulous and the kitchen staff will do their best to meet everyone's needs.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Lovely review, thank you so much. Book yourselves in for meals more often.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard M (Son of Resident) published on 21 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to stay at your lovely nursing home last week. I couldn't be more impressed with the kindness and care given by everyone who helped her. Nothing was too much effort for the excellent staff. I really can't thank you enough.
All the best.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
That is such a lovely review, Richard. Thank you so much. Any time your mum wishes to have another break with us, she's one of our favourites.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Friend of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial contact with staff members during the placement enquiry stage, assessment visits at the hospital, to the end of her journey, the care she received was respectful and nurturing at a very frightening time in her life with an unexpected illness. Staff ensured her care was adjusted to her
needs as her health deteriorated, even down to her dietary needs. Meals and snacks were made for her personal taste.
Home visits were facilitated whilst she was also staying at Eshcol House and transport was all organised by them to ensure she could still have a little time with family at her home. The bedroom she occupied had a wonderful sea view, which the home also encouraged to personalise with her own belongings, and was enjoyed in her last days.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Thank you for such a lovely review. Everyone should have a friend like you in their life as I remember your initial phone call which enabled us to pencil in a bed reservation at a very busy time for…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah K (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were familiar with Eschol House Nursing Home because Dad had spent time staying there. When Mum was recovering from an illness and temporarily needed nursing care, we were very pleased that Eschol House was able to offer her a room. The staff are so kind and friendly and we knew that Mum would be
in very good hands. Mum's stay was only ever planned as a temporary measure but, as we had expected, the staff could not have been kinder and Mum felt very well cared for whilst she was there.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Sarah, thank you so much for leaving this review. It was a pleasure to have your mum with us and please pass on our best regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard B (Son of Resident) published on 5 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such kind and accommodating staff.
Encouraging us to eat with our poorly dad, giving us meals.
Treats for my daughter.
Really kind and friendly.
A big family of carers.
Thank you for all that you do.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
That is such a lovely review, Richard. I read it out over the walkie talkie, and it lifted the mood. Thank you for those words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ben M (Nephew of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle has settled in well and is happy with his care when specific care was required. My uncle was transported to a funeral and hospital appointments as and when required. When I want a chat on phone a cordless phone is taken to his room so we can have a chat. Visitors are made welcome.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Thank you Ben for your kind words relating to your uncle. I will share them with the team and please give our regards to all the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karenza E (Daughter of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came in for respite care and was there a number of weeks. The staff were extremely friendly and always helpful. My dad was always happy and content, every time we arrived there were always smiles and we felt at ease leaving him there. Thank you again.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Thank you so much for leaving your review. Your dad was great fun to chat with and it was good for some of our carers to be able to talk about the music that he and they enjoy so much. I'm pleased…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nigel B (Son of Resident) published on 22 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was moved to Eshcol House from hospital. Since she has been resident the staff have made every effort to find out about her as a person, her likes and dislikes and specific needs.
I have been very happy with the level of care provided. Staff have listened to my concerns and promptly put agreed
plans of action in place.
Communication is very good. Staff are always welcoming and make time to discuss my mother's progress.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Thank you so much for taking the time to leave us a review, we are very pleased that you are happy with your mother's care. We've been taking a close look at the rating system to try and bring our…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol S (Daughter-in-law of Resident) published on 20 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law arrived at Eshcol House late February 2023. I was concerned that the move from the hospital to the home would upset her, but I was wrong, it's the best she's been in a long time, being well cared for, fed generous excellent meals, and able to sleep at night. We visit at various times
and the Eshcol is always clean and warm, and the staff are so friendly and a joy to be there and I'm sure that's how Mum feels too, as she's doing so well there. I even found out my hairdresser goes there too.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Carol, thank you so much for this lovely feedback. I remember going to visit your mother-in-law in hospital to do the assessment and she wanted to know if people would be kind to her. Imagine the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma K (Daughter of Resident) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather arrived at Eshcol House Nursing Home in late January 2023. From the outset, both he and my mother have been shown nothing but kindness, care and compassion. You are never far away from a friendly face!
He has settled well and seems content and is clearly well cared for.
Thanks to all
the staff for your help and support. Making the decision to move to a care home was not necessarily easy but you have all been so incredibly helpful and supportive.
Would 100% recommend Eshcol House to anyone looking for excellent, friendly care in a beautiful, quiet setting.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Emma, thank you so much for your lovely review. You and your mum have been such frequent visitors and I know how much your dad appreciates seeing you so often. As for the staff, well, we enjoy the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine C (Mother of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been in the care home since the end of January. She’s settled very well and gets on well with all the staff; they are very polite, helpful and very friendly. The home is very clean and tidy, and the food is lovely; she’s not had a bad meal since she’s been there. We cannot fault the
home at all. Any questions we’ve had, they have answered for us. I would definitely recommend this home.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Christine, thank you so much for taking the time and trouble to leave us this very kind review. I’m glad you both feel that your daughter’s needs are being met.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Iris S (Wife of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Eshcol House Nursing Home and he received excellent care. He was on end-of-life care and was well looked after. I also received a lot of support from all the staff. Excellent nursing home. Would highly recommend it.
Thank you all at Eshcol.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
You were such a dedicated and regular visitor to us that we feel we really got to know you well. I'm pleased that you feel your husband received good care and I think his stay here was enhanced by you…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G J (Grandmother of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law was a resident at Eschol Nursing Home and received excellent care. Would recommend.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
I'm so pleased that you felt that your brother-in-law received such good care. You as a family came in so often and I know it made a real difference to him feeling easier at being with us. All the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Granddaughter of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad had great care during his time at Eschol. It was like a home away from home for his final few weeks. He was a bit nervous about going at the start but the staff really helped to settle him quickly. We had no worries about leaving him after our visits.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
I am so pleased that you feel your grandfather was well looked after here. You and the family were such regular visitors and were so bright and cheery that I know your visits must have improved the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tania B (Friend of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are the shining stars of Eshcol - they are so kind and caring - not just to the residents but also to the family and friends who visit. They quickly learnt our names and were so friendly and welcoming - even my dog was welcomed and made a fuss of!
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Your words are so lovely, Tania, and they got read out to everyone just now. It was a pleasure to meet you in that short and sad time of you coming in and out of our doors so often. Thanks again for…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D K (Brother of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was given full and compassionate care during her last weeks at Eshcol. The home is run by a warm and friendly team. They always make visitors feel welcome, and their professionalism is a credit to them.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Thank you for such kind words. The care and services we deliver as a team to our residents and families are extremely important to us. I will share your review with everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Sister of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very warm and friendly on every visit I have made from South Wales.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Thank you so much for your kind words. All the very best to you and the family..
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R V (Son of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service for my dad, friendly staff good food etc, the only downside would like to see my dad out of bed more. Dad seems happy there and seems to get on with the staff ok even though he can be fussy and frustrated due to his stroke, whenever I've been there the staff are patient and friendly
to him. He does enjoy a chat etc that's why it would be nice for him once in a while to maybe be taken downstairs to enjoy the view etc. The home also was very kind in offering a lift to my mum on Xmas which was greatly appreciated by myself and my sister even though she couldn't come.
Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home
Thank you so much for the kind words in your review which I will share with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Eshcol House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.759 for Eshcol House Nursing Home is calculated as follows: ( (377 Excellents x 5) + (95 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 482 Ratings = 4.759
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eshcol House Nursing Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eshcol House Nursing Home to verify any information. View our terms and conditions. Eshcol House Nursing Home has an Enhanced Service - more info.