Addison Park, Callington, Cornwall
Addison Park, Callington, Cornwall
Addison Park, Callington, Cornwall

Addison Park is a registered EMI residential and general nursing home. The building is built on the ground floor and is very convenient for residents.

There is a big open plan feel to the home with lots of different areas for residents to interact. There is a spacious dining room which offers residents a pleasant place to sit and chat whilst eating.

Delicious and freshly prepared meals are made daily by the home's skilled chef.

Group: Cornwallis Care Services Ltd

Person in charge: Tracy Hipkin (Manager)

Local Authority / Social Services: Cornwall Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Multiple Sclerosis • Parkinson's Disease • Stroke

Languages Spoken by Staff (other than English): Italian, Albanian, Tagalog

Single Rooms: 41

Shared Rooms: 2

Rooms with ensuite WC: 26

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Addison Park: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Addison Park has a Review Score of 9.1 (9.132)

The Review Score of 9.1 (maximum of 10) for Addison Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Addison Park in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.465 for Addison Park is calculated as follows: ( (37 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 71 Ratings = 4.465

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.667 Points relating to the number of positive Reviews for Addison Park is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 6 Reviews ÷ 9 Target = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Addison Park?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Addison Park

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

My brother-in-law is only in his early 40's so it's hard for him to go into a care home. We couldn't ask for better care. All staff have been fantastic with all his care needs, always respectful and polite.

How likely would you be to recommend Addison Park? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I stayed with my mother in her room at Addison Park for the last 9 days of her life. The care that she received there I could not fault, she was treated with care, dignity, and kindness. I could not have found better anywhere else. All the staff showed me kindness and support right from management to the girls in the kitchen. So from the bottom of my heart, many thanks.

How likely would you be to recommend Addison Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been resident here for around three years. She has been very well looked after and is happy here. In spite of her lack of mobility, she has had no bed sores or any problems with her fragile skin. There is a low staff turnover, and this enables her to form close and friendly relationships with her carers. The care is kind and loving and the nursing care is also very good and, when concerns have arisen, management have addressed and resolved them swiftly.

How likely would you be to recommend Addison Park? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Addison Park is quite a small care home but very peaceful and relaxed. The manager and staff were excellent and really made my father and myself and mother feel at home. The staff really do care and very much showed it to my father, he did say if he ever had to go into permanent care he would like to go there.

How likely would you be to recommend Addison Park? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very friendly, answers given to any questions, are always once again friendly and helpful.

Room very clean and adapted to my husband's condition.

How likely would you be to recommend Addison Park? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My elderly father was admitted to hospital in December and discharged in February specifically to the care of a nursing home, and Addison Park was chosen. His prognosis was poor, he was unable to stand unaided, couldn't speak much and whilst in hospital, the nurses had to feed him. At Addison Park he was looked after and coaxed until we have reached the point where he is eating, walking with a frame, which is what he did before and is ready to leave. In fact, he can't understand why he needed to be there! Without the care he received from Addison Park I think this story would have had a very different ending.
As I write this the building is being improved and a new roof is already in place. I believe other work is underway.

How likely would you be to recommend Addison Park? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

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Awards / Recognitions

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Care Home Idol 2016

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