Addison Park

I find all the staff to be very caring towards my mum and will do their best to help with any requests that we make.

My father is at Addison Park. This home is amazing. The staff are all brilliant. They go above and beyond to help my dad. They are friendly, hard-working, and very caring. It puts my mind at rest knowing Dad is safe and being cared for. Thank you, everyone, you’re doing a great job.

My friend has been here for nearly 8 years and we have seen a lot of managers come and go. Now it's the best it's been. The home feels like a home. My friend is always presented clean and tidy, his needs are met. One thing that has been the same is the excellent staff who are always friendly and knowledgeable.

My stay at Addison Park was excellent. I was treated 100% by the staff and management. The food was excellent, couldn't be better. I would recommend anybody to stay there. I had two pelvic fractures and had all the help when needed. Lovely staff.

This is a dereliction of the duty of care and should be put right immediately.

Time for everyone to make the noises of close down and allow these poor patients to find a better place to live and endure happier times in their last few months/possibly years of their lives, surely that could have been made available, but seemingly not!

Wonderful, thank you all! The Manager and every one of the staff members at Addison Park are so kind and caring. Could not wish for better care for my parents, who are being pampered 24/7. The home has a welcoming and happy atmosphere, residents seem contented. I'm looking forward to visiting again soon when lockdown is lifted.

Downside - building works being undertaken but acceptable to improve the appearance of the home. The updated parts are looking good.

Found the home to be warm and friendly. Mum has only just moved in so still getting to know everyone. I have a concern around some of her clothes going missing but apart from that, I'm happy with the care she is getting.

The cost I find difficult to come to terms with - sorry.

Nothing poor to say about the home. I have been happy here.

An efficient and friendly service administrated by cheerful and friendly staff at all times.

I just know that £128 per day, every day is excessive for a 9' x9' room with a commode and sink. So not value for money.

My father was admitted to Addison Park after major surgery and has been unable to return home due to disability. Without exception, management and staff have supported and cared for him unfailingly. Management are easily contactable, Dad has settled quickly and loves having company and is receiving nutritional, well-balanced meals. Everyone at Addison is friendly and approachable. Knowing Dad is so well cared for is a great weight off our minds and we can visit anytime, even having lunch with him if we want to. Thank you to management and staff.

Excellent physical and mental care of both my father and my myself. Staff are very supportive. Information from the manager and nursing staff is excellent. However, I think an introductory pack is needed.Staff do not wear name badges which makes it difficult when you first come to know who you are speaking to and some of the routines could be explained. The laundry system needs overhauling, clothes go missing despite being labelled and 3 wool jumpers have been ruined.

My brother-in-law is only in his early 40's so it's hard for him to go into a care home. We couldn't ask for better care. All staff have been fantastic with all his care needs, always respectful and polite.

I stayed with my mother in her room at Addison Park for the last 9 days of her life. The care that she received there I could not fault, she was treated with care, dignity, and kindness. I could not have found better anywhere else. All the staff showed me kindness and support right from management to the girls in the kitchen. So from the bottom of my heart, many thanks.

My wife has been resident here for around three years. She has been very well looked after and is happy here. In spite of her lack of mobility, she has had no bed sores or any problems with her fragile skin. There is a low staff turnover, and this enables her to form close and friendly relationships with her carers. The care is kind and loving and the nursing care is also very good and, when concerns have arisen, management have addressed and resolved them swiftly.

Addison Park is quite a small care home but very peaceful and relaxed. The manager and staff were excellent and really made my father and myself and mother feel at home. The staff really do care and very much showed it to my father, he did say if he ever had to go into permanent care he would like to go there.

Very friendly, answers given to any questions, are always once again friendly and helpful.

Room very clean and adapted to my husband's condition.