Trevaylor Manor Care Home

A couple of week ago I purchased 6 pairs of new socks for Beverly. The socks were left in Beverly's room top drawer. When I visited all socks were gone missing along with a 'manicure set' £25ish. I informed staff members, some who said night staff were sometime 'agency' worry Beverly on some visits was no wearing any socks!

My son has been at the home for seven months, and we are happy for the way he is being cared for.

The home is always welcoming with a greeting from staff or residents. My wife's room is light and airy and is always clean and well ordered. I feel able to visit at any time and have come to know the carers and routines. Management are approachable, receptive to ideas and try to accommodate any personal requirements. A more individual and caring approach to residents has been introduced by well being carers spending more quality time with individuals. The meals are tailored to individual needs and special events are celebrated. The quality and quantity of the food is always good. All staff are lovely caring and professional. Overall, I do not think my wife could be better placed.

Thank you to everyone at Trevaylor for making it a happy and comfortable time whilst Mum was with you.

I find Trevaylor Manor a clean pleasant and very friendly care home. Staff are always willing to accommodate visitors and I enjoy seeing my mum. I don't agree with the costs and how much you have to sacrifice to maintain your loved one in care.

My wife has been in the home for thirteen and a half years. Excelent, caring home. So grateful to all.

I can only speak as I find, and I found; amazing, individual, caring people, each and every one of them contributing in their own unique way to ensure; that those who have lived a life of love, happiness, friendliness, emotion, ambition, excitement, creativity, enjoyment and family fulfilment are not forgotten! They have succumbed to a cruel, overpowering disease or illness and everyone at Trevaylor Manot Care Home is determined they will live the rest of their lives with the utmost dignity and respect they all completely deserve. The staff are an absolute credit to caring and human life! Thank you all so much.

My husband was in the care of Trevaylor Manor for two years. His behaviour was at times very challenging for the staff, who always treated him with absolute loving care and dignity. He always felt safe and loved. The laundry always returned his clothes immaculate and pressed. this would matter a lot to my husband. Always he was presented clean and shaved and smart. The food and hygiene were excellent. Trevaylor Manor was my husband's home. Where he received the love and respect he deserved. I never can thank them enough. I felt fully supported throughout.

Any concerns are listened to and taken on board and dealt with.

Since my wife came to Trevaylor, I and my family have been well pleased with the care she has received. The care and friendliness of the staff contrast very favourably with our previous experience. My wife is eating well and responds to the kindly attention of the staff. We particularly appreciate being able to visit at any time. Thanks to all concerned.

Excellent care from all the carers could not be in a better home.

Very pleased with the care my mother is receiving at Trevaylor Manor Care Home. I visit frequently and always find her in good humour well dressed and groomed and her room and bed linen very clean.

My wife was placed in this home in September 2021 after an 8-week stay in hospital following surgery on a broken femur sustained at a previous home. For the first time, I can now feel totally relaxed in the knowledge that she is comfortable, well cared for and always clean and tidy. The staff are in my view are excellent and always have time in their very busy day to answer any questions and provide sound advice and support. All the staff, without exception, are approachable, helpful and can’t do enough for my wife and I. Thank you.

Overall, as a family, we can't fault the care my dad has received. The staff are compassionate and supportive. The management has been "in tune" not only with my dad but with the needs of his wife and family. Given normal circumstances, we feel the home could offer and function fully with regard to staffing and activities but understand Covid has had a massive impact in curtailing these factors.

As my mum was admitted during the current pandemic, I have only had visits once a week and have therefore not looked around the home. I have seen Mum's room but not actually seen anything else. My mum seems very happy and is always clean and tidy. The staff always seem helpful and friendly.

I am very grateful for the first-class care Mum has enjoyed. The staff, in my opinion, are first class. Nothing is too much trouble. It is a huge relief to know Mum is being looked after and supported when I can't be there. I would like to pass a huge thank you to all concerned.

We are very pleased with the care given to my wife. She is more settled due to the skilled care given by the staff and we would recommend Trevaylor Manor. We feel she is fortunate to be there.

Thank you to everyone at Trevaylor Manor.

My husband was in care at Trevaylor Manor Care Home for many years. Cannot thank everyone enough for the super care to him and to us as a family. Every team member was excellent. Thank you to the team.

My mum has been in Trevaylor Manor care home for ten months, since September 2020. I moved her from another home after she broke her hip. I sadly lost my mum at Trevaylor Manor at the end of June 2021. I can honestly say that my mum was treated with excellent care, from the administrative staff to the RT, to the wonderful carers and nurses. I'd recommend them to anyone.