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Trevaylor Manor Care Home

Newmill Road, Gulval, Penzance, Cornwall TR20 8UR
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The atmosphere is homely and welcomingJohn T(Son of Resident/Service User)
Trevaylor Manor Care Home, Penzance
she is very happy which means a lot to the familyJane R(Niece of Resident/Service User)
Trevaylor Manor Care Home, Penzance
Thank you for the beautiful space.Yukari W(Friend of Resident/Service User)
Trevaylor Manor Care Home, Penzance

Trevaylor Manor is a beautiful Georgian Manor House, situated in a tranquil valley with spectacular views across the tree tops towards the sea and St Michael’s Mount. Set in 13 acres of landscaped gardens and mature woodland, the home provides high quality residential, respite and nursing care for older people and specialist care for people with dementia.

The home is located just 2 miles from the town of Penzance which...  

Care Provided by Trevaylor Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,600
Residential Dementia CareFrom £1,600From £1,600
Nursing CareFrom £1,600From £1,600
Nursing Dementia CareFrom £1,600From £1,600

Services/Items excluded from Fees

The Fees stated in the Admission Form exclude the following services/items:

• Hairdressing*
• Chiropody*
• Taxis and personal transport
• Laundering of clothing requiring dry cleaning or hand washing
• Personal newspapers and periodicals
• Dental treatment*
• Optical requirements*
• Toiletries, including razors, and cosmetics
• Pharmacy
• Physiotherapy
• Staff escorts
• Alcohol for personal use
• Clothing (including shoes, slippers, nightwear, and underwear) or outings for clothes shopping;
• Private health services;
• Any item purchased which should otherwise be provided free, or subsidised by the NHS, including, but not limited to, incontinence pads, spectacles, hearing aids and prostheses;
• Maintenance of personal effects;
• Luxury items;
• Private telephone in the Resident’s room;
• Holidays and outings involving transport;
• Meals with family;
• Occasional shopping (such as Christmas and birthdays) and postage;
• Special social events such as private parties and shows; and

• Any other service not stated in the provisions listed above as included in the Fees.

*External services

Contact Trevaylor Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Brondi Sheehy (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (30)

Visiting

  • Friends and relatives are welcome to visit at any time.

Parking

  • The home offers free, on-site parking.

Trevaylor Manor Care Home Reviews (31)

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8.7

Trevaylor Manor Care Home has a Review Score of 8.7 (8.675) out of 10, based on 6 reviews in the last 2 years. Over all time Trevaylor Manor Care Home has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from Helen B (Daughter-in-law of Resident) published on 8 July 2021 Submitted via Postal Card
Overall Experience

All staff are extremely helpful and kind. The home is beautifully clean and the standard of care is good. The car parking could be improved as it is very difficult sometimes to park. Perhaps having white lines put in would be better.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you so much for your review and feedback. Please be assured we are exploring how parking can be improved at Trevaylor Manor.

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Review from Pamela S (Wife of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience
My husband is in dementia care at Trevaylor Manor. The staff are excellent - caring and helpful. Not enough activities to occupy residents though.

One little thing - it would be helpful if, when answering the phone, staff would say their name. I always have to ask who am I speaking to.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you for taking the time to complete a review, your feedback is so very important and will be shared with the team at Trevaylor so that we can continue to improve the resident experience and the quality of care we provide.

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Review from G G (Husband of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

In the 4/5 years that my wife has been resident here, myself and other visitors have always been greeted with friendly courtesy.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you so much for taking the time to review Trevaylor Manor, your kind comments will be shared with the staff team.

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Review from Desmond M (Son of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

The staff always appear to be attentive and polite.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you for taking the time to complete a review.

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Review from Ken J (Husband of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

The care, support and attention at Trevaylor Manor is first class. The staff are courteous and always willing to advise and assist at any time even at the height of the pandemic there was no failure in the duty of care. I have every confidence in Trevaylor Manor's ability to offer a service of high quality.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you so much for taking the time to share your review, your comments and positive feedback will be shared with the team at Trevaylor Manor.

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Review from Paul B (Husband of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

My wife has been in residence at Trevaylor Manor care home since January 2019 and is in the care of the wonderful staff on the dementia unit. Not one person can be named, in particular, to me as they are all wonderful. Including all the nursing staff, care assistants and every other member of staff. To include the cleaners, catering and laundry staff. (I wish I could name all of them). Where my wife is concerned, who has regular one-to-one agency staff, they are all incredibly wonderful as well. I am so lucky that my wife is cared for with so much compassion. When I started looking for care for my wife, I looked at nine care homes and this was the only one where I felt my wife would be well cared for and the staff took the time to explain and to reassure me. It's incredibly hard to let go after 57 years together and 51 years of a fantastic marriage. Even my doctor recommended Trevaylor Manor, so I knew it would be good and see to her needs. Thank you to you all.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you so much for taking the time to give such a lovely review. Please be assured that your comments will be shared with the team at Trevaylor Manor.

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Review from John T (Son of Resident) published on 8 July 2019 Submitted via Website
Overall Experience
My mother spent the last three years of her life in the Coach House of Trevaylor, which provides expert care for patients with dementia. The professional care and compassion of the staff made all the difference to my mother who settled happily in the home. She liked the food, her bedroom, the garden and frequently said how well the staff cared for her. This home made a huge positive difference to her life after two previous homes which could not and did not look after her. The previous homes stated they had specialist care for dementia - they didn't and my Mother became increasingly upset and distressed. After short periods of time in each home, they both told us they could not cope.

Visiting my Mother at Trevaylor, it became clear that the Coach House staff go much further than their required duties and take a special care and interest in their patients. To these staff, I thank them and I will never forget the difference they made.

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Review from Cathy T (Daughter of Resident) published on 8 July 2019 Submitted via Website
Overall Experience
Our mum's worst nightmare was to be put away in a home. Sadly when she got dementia this was a reality. After some awful other homes which simply couldn't cope with a fit and active elderly patient who liked being outdoors, we found Trevaylor. She was given a lovely ensuite room in the coach house which had a safe enclosed garden which everyone could enjoy. The team of people were so kind, caring, and funny despite having to deal with some difficult issues and long shifts. Nothing was too much for them. We were allowed to visit whenever we liked and it was always the same peaceful environment. Our mum was never upset at going back in after days out which speaks words. The care and kindness allowed me to have several years of taking Mum out on outings to the sea and gardens which is a luxury most don't have. Even in her last days, her care was exemplary and people were so kind to me too at this difficult time.

Thank you so much to all the brilliant staff.

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Review from Yukari W (Friend of Resident) published on 13 June 2019 Submitted via Postal Card
Overall Experience

I visit my old neighbour every now and then and the atmosphere is very warm and happy. I feel that each staff has the same wavelength as I am just to make the resident reassured and happy. Thank you for the beautiful space.

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Review from G G (Husband of Resident) published on 17 January 2019 Submitted via Postal Card
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In the two years, my wife has been in residence, I have never seen any resident mistreated in any way. No matter how fractious they may be on occasion.

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Review from Jane R (Niece of Resident) published on 30 November 2018 Submitted via Postal Card
Overall Experience

I appreciate the opportunity to write this review. I always try and thank the staff for looking after my aunt, she is very happy which means a lot to the family. We were going out today but it was too cold. The staff offered me to lunch with my aunt, it was perfectly cooked and presented. Nothing is too much trouble. The atmosphere is homely and welcoming. The staff are always helpful and friendly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (9)

  • 26 Nov 2022Recipient: Swallowcourt Ltd
  • 26 Nov 2022Recipient: Swallowcourt Ltd
  • 20 Aug 2021Recipient: Swallowcourt Ltd

Accreditations

There are no accreditations posted yet for Trevaylor Manor Care Home.

Meet the Team (1)

Kayleigh Wills
Kayleigh WillsJob Title:Business Support ManagerJoined: 2025

I am the business support manager for Trevaylor Manor. I have worked across all our elderly homes, supporting staff to deliver the best for our residents.

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