Sundial Care Home

Tipton St John, Sidmouth EX10 0AG
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9.6 24 Reviews
  • Sundial Care Home, Sidmouth
Sundial Care Home is a beautiful country residence enriched with history situated in Tipton St John.

The home has been refurbished and purposefully designed throughout to help provide an unrivalled level of personal care for individuals who require residential care.

The care team at Sundial have worked tirelessly to undertake intensive training, which has resulted in a revolutionary model of care being implemented at the home.

Sundial Care Home has recently been rated outstanding by CQC - August 2018
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Liz Thompson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (37)
  • Single Rooms with Ensuite Wet Room (31)

Visiting

  • As part of their household model of care, they don’t believe in having set visiting hours – you should be able to visit your relatives or friends whenever you like, just as you would if they were living in their own home. You are welcome to visit day and night, and the team encourage you to feel comfortable and treat it as an extension of your loved one’s home. They recommend calling in advance so they can make sure that it doesn’t clash with any trips out or doctors appointments.

Sundial Care Home Reviews (24)

9.6

Sundial Care Home has a Review Score of 9.6 (9.577) out of 10, based on 8 reviews in the last 2 years.
Over all time Sundial Care Home has 24 reviews.

Overall Experience
  • 15
  • 7
  • 1
  • 0
  • 1
Date Published
  • 24
  • 1
  • 1
  • 8
  • 16
Reviewer Connection to Sundial Care Home
  • 9
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from D B (Daughter of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my mother receives at Sundial Nursing Home. The whole process of trying to find a suitable care home for some much-needed respite was traumatic, to say the least, but the moment we walked into Sundial, we knew our search was over. The home is beautifully decorated,
thoughtfully laid out and the staff are so caring and friendly. We have total peace of mind when mum stays at Sundial.
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Review from W M (Husband of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Angela Court has a welcoming and relaxed atmosphere, quite different from the usual image of a nursing home but in fact, is extremely well run with the resident's wishes and requirements being efficiently attended to at all times. The public rooms and bedrooms are pleasant with views over a splendid
garden and otter valley beyond.


The food is nutritious (my wife has gained several pounds in weight in her first month as a resident) and tea and coffee making facilities are available in the resident's lounge. Visitors are welcomed throughout the day and are always offered refreshments. A hairdresser is in attendance one day in each week.


In short, Angela Court provides as good a substitute for home as a nursing home can but with the advantage of professional care staff always on hand.

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Review from G E (Son of Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and relaxed atmosphere. Staff are always welcoming and competent in their work. The home is still in the process of being renovated with the work completed done to a good standard. Beautiful grounds and scenery, the grounds are well maintained in which residents enjoy. The food is produced
fresh in their kitchens and the home, well catered with additional areas for tea and coffee in the day rooms. The only problem I have had is sometimes getting to speak via telephone having to use the staff mobiles. My only concern is the apparent high turnover of staff, which could affect the continuity of the high standards they offer.
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Review from J A (Wife of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the carers very friendly and particularly kind to my husband.
The admin staff are also very caring and aware of my needs as well as my husbands. The home is well laid out in a friendly manner. I am delighted at how well my husband has settled in and this is down to the way his needs have
been met and how he has been cared for.
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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Sundial Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for Sundial Care Home is calculated as follows: ( (74 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Sundial Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

No image found

Elizabeth Thompson

Job Title: Home Manager Joined: 2000

Elizabeth Thompson is the registered Home Manager of Sundial Care Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sundial Care Home to verify any information. View our terms and conditions. Sundial Care Home has an Enhanced Service - more info.