What types of Care is Heanton Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Heanton Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Heanton Nursing Home to the centre of Barnstaple?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Heanton Nursing Home, Heanton Punchardon, Barnstaple, Devon EX31 4DJ

Review from D D (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

Since moving to Heanton Nursing Home, my father has been settled and happy. An individual and holistic care plan has ensured his care is personalised. Staff throughout the home are caring, patient and intuitive to dads' needs. There is a happy atmosphere, lots of laughter, empathy and a feeling of family.

Activities are encouraged, a lovely garden with a stunning view. The food is excellent and individualised if needed.

Reply from Marketing Department, Marketing Department at Heanton Nursing Home

Thank you so much for your wonderful feedback, we're delighted to hear that your dad feels settled here. We're so pleased you've noticed the welcoming atmosphere, the activities, and our beautiful…read more

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Review from Guy R (Nephew of Resident) published on 4 February 2025 Submitted via Website • Report

Overall Experience

Normally I loath writing a review about any service or product as I am a firm believer in one persons meat is another persons poison, and what I see as good maybe bad for another. However, in this instance I am breaking the long standing rule I have had. If ever there was an example of never judge a

book by its cover then Heanton Nursing Home is it. Although, the building and facilities look tired and worn the nursing care for the residents, as far as I have witnessed it, is beyond reproach. I have seen with my own eyes the whole team demonstrate a level of care, nursing, professionalism, patience and restraint that an angel would be proud of. Peeling wall paper, chipped paint and knocked around doors, in my mind, do not matter - the doors lock where they need to lock, and the chipped doors are no worse than in my home after the grandchildren have left. If my mother and father were alive today and needed a nursing home I would select Heanton without hesitation.

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Review from Paul E (Brother of Resident) published on 28 January 2025 Submitted via Postal Card • Report

Overall Experience

Heanton was the only option.
For quite a while there was no check-in in operation. Was a screen (COVID), then nothing - now a paper system.
No introductory 'sales pitch'. We have (partly) established who is what in the 'pecking order'.
Good staff generally, who keep me informed re falls and UTI's

etc. Hospital noted lack of cleanliness for a recent hip op (social services aware).
Previous room smelly, current room much better. No idea about activities or value for money.

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Review from Arthur R (Husband of Resident) published on 4 December 2024 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident at Heanton Nursing Home for some time now, she requires both physical and mental care. The care is provided expertly by the staff at Heanton. They are very good at what they do, my wife can be quite volatile, screaming and angry one minute, to be happy and bubbly the next,

the staff all take this in their stride.

My wife needs emotional and medical care and Heanton provides both these through their very competent carers and their expert nursing team, plus doctors are available when required. After visiting my wife, I go home feeling happy that she is well looked after by all the staff. If I have any queries, the staff, be it the carers, nursing or management are all available to listen to you and offer support.

The internal decor of the home is quite tired and needs a good bit of refurbishment, but the home is on lovely grounds with views overlooking North Devon, the staff are reliable and are like family friends.

Reply from Jamie, Communications Team at Heanton Nursing Home

Thank you for your kind review. The team will be thrilled to receive such valuable feedback!

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Review from Sue L (Wife of Resident) published on 4 December 2024 Submitted via Postal Card • Report

Overall Experience

I am extremely pleased with the care for my husband. He is quite challenging and the staff have endless patience with him. I am sure he could not be better cared for anywhere else.

Reply from Jamie, Communications Team at Heanton Nursing Home

Hi there, thank you for your kind review, the team love to hear how they make such a positive difference in the lives of our family members!

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Review from A K (Respite Resident) published on 21 November 2024 Submitted via Website • Report

Overall Experience

All the staff at Heanton seem very patient, friendly and attentive with all the residents. Staff make us very welcome every time we visit Mum and often have a chat with us. The food always looks nice and residents are given frequent snacks and drinks throughout the day.

Reply from Jamie, Communications Team at Heanton Nursing Home

Thank you for such wonderful feedback, the team will be delighted!

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Review from Jan T (Wife of Resident) published on 4 November 2024 Submitted via Website • Report

Overall Experience

The care is second to none, I cannot speak highly enough about every single member of staff, without exception, within the home.
It is a great comfort that my husband is so well cared for by Heanton Nursing Home and the team. Thank you.

Reply from Marketing Department, Marketing Department at Heanton Nursing Home

Hi there! Thank you so much for your kind words and we are so glad your husband is having a wonderful time and settled in Heanton! The entire team will be delighted to receive such valuable feedback.…read more

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Review from Eve C (Daughter of Resident) published on 25 October 2023 Submitted via Website • Report

Overall Experience

Dad has been at Heanton since February 2022. The relationship and connection the team have built with him is incredible to see. You can see his eyes light up when they engage with him. They tell me about phrases he uses and there are the same phrases he would used when I was younger! They have ‘found

him’ in the midst of a very difficult journey.
Will be forever grateful.

Reply from Cammi, Marketing Department at Heanton Nursing Home

Hi there, we are so glad that your father has settled into our Heanton family so well and we love seeing our relationship with him grow. We value true connection in our home and love to share this…read more

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Review from Dorothy H (Wife of Resident) published on 18 October 2023 Submitted via Website • Report

Overall Experience

My husband is now part of the Heanton family. He has some challenging behaviour at times and health needs but all is dealt with by the lovely caring nursing and friendly carers.
Myself and our family are also part of their family as well and so welcoming.
The management has been so supportive to

me.
Nothing is too much trouble, to keep my husband cared for and safe at such a difficult time for us all. The catering staff deliver delicious food, especially cakes and puddings. The house is old but the rooms, and hallways are kept clean also everyone's clothes. Heanton is set in the beautiful North Devon countryside. We enjoy a walk and sit in the garden, relaxing with stunning views.
Thank you all.

Reply from Cammi, Marketing Department at Heanton Nursing Home

Hi there, thank you so much for your kind words, we really appreciate it! We are more than happy to support you and your husband and glad that he has settled so well into our Heanton family. We also…read more

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Review from Jakki M (Daughter of Resident) published on 26 January 2021 Submitted via Website • Report

Overall Experience

My father has been a resident at Heanton for over two years. Although he suffers with severe dementia, he is very comfortable, quite content, safe and well cared for. The staff are all very friendly and they treat the residents with a lovely, personal approach - nothing is too much trouble. They are

well trained in how to deal with the dementia condition. Activities are arranged to occupy the family members and the staff take the time to sit and chat with Dad which he loves. They have been great during the last year in these difficult times, keeping me informed of anything concerning Dad, as visiting has been restricted during the lockdowns. The wellbeing and safety of the residents is always paramount which is a credit to the manager and her team.

I would not hesitate in recommending Heanton to anyone looking for a nursing home when their precious relative needs caring for.

The staff are amazing and I thank them from the bottom of my heart for the way they look after my dad.

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Review from Ellen (Wife of Resident) published on 25 August 2020 Submitted via Website • Report

Overall Experience

All though my husband was only at the home for a short time I found the staff to be very supportive and friendly. They even managed to fulfil a life long wish of my husband. The care given to my husband was first class, especially as he was such a challenging client. I highly recommend the home and

would have no worries if I myself ended up as a client.

Reply from Josh, Communications & Engagement at Heanton Nursing Home

Thank you so much for your kind words, Ellen. He was a well-loved and cherished member of the Heanton family, who made a lasting impression on all of us at the home. We were delighted we could fulfill…read more

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Review from M H (Wife of Resident) published on 24 March 2020 Submitted via Postal Card • Report

Overall Experience

My husband has been at Heanton 18 months, he has been very challenging behaviour at times. The staff are well trained hot to handle the situation. Not only do they look after him, but they also support me. The home is improving facilities all the time, making it more like home. The staff are very caring

to all their family suffering from dementia. Every week there is outside entertainment as well as inhouse, the home is open to family and friends 24 hours a day with no restrictions.

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Review from Sharon E (Daughter of Resident) published on 7 March 2020 Submitted via Postal Card • Report

Overall Experience

The zoo experience with the meerkat was fabulous. My dad really showed interaction and enjoyment with it.

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Review from P B (Son of Resident) published on 24 January 2020 Submitted via Postal Card • Report

Overall Experience

Was good to get Dad settled in a nice safe home, after being moved from pillar to post for six months. We could not be happier with the level of care he has at Heanton Nursing Home. The staff all seem dedicated and make it such a relaxed place to reside or visit.

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Review from William W (Friend of Resident) published on 27 February 2019 Submitted via Postal Card • Report

Overall Experience

Staff and residents friendly. Care appears good.

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Review from Marian G (Daughter of Resident) published on 21 November 2018 Submitted via Postal Card • Report

Overall Experience

Heanton Nursing Home is a warm friendly and caring place. The staff are dedicated and deal with any situation efficiently. My mother can be quite challenging but they know exactly the best way to handle her. The residents are treated like family and my husband and I have always been welcomed. I would

have no hesitation in recommending Heanton to anyone who is looking for an outstanding nursing home.

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Review from B G (Son-in-law of Resident) published on 21 November 2018 Submitted via Postal Card • Report

Overall Experience

The staff in the home is always helpful and understanding. They always explain what is happening and how my Mother in Law has been. They always speak to her and ask how she is. They always ask if I want a drink or something to eat. They are always polite. How they interact with the other family members

is excellent.

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Review from Julia T (Wife of Resident) published on 18 December 2017 Submitted via Postal Card • Report

Overall Experience

My husband has been in Heanton nursing home for over 2 years. He is very well looked after. I can sleep at night knowing he is cared for.

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Review from June S (Friend of Resident) published on 11 December 2017 Submitted via Postal Card • Report

Overall Experience

My friend has been at Heaton for over two years.
The care and staff are fantastic and do a wonderful job.
I have seen the care home and improve and I do like to extra rooms and corridor for sitting in.
The residents are well fed and I particularly like the fruit and cheese served in the morning.

I love the new kitchen upstairs. My only grumble - too much Radio 1 type music, should also play the older war-time songs as well.

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Review from P J (Partner of Resident) published on 1 December 2017 Submitted via Postal Card • Report

Overall Experience

I think it is a very caring place. The staff relate to my partner with dignity, respect and kindness. The ethos of the home is very person-centred, where they really try to be aware of and respond to each individual. I am very impressed but relieved with their high standard of care.