Park Lane Care Home

45 Park Lane, Newport, Barnstaple EX32 9AL
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9.4 21 Reviews
  • Park Lane Care Home, Barnstaple
Park Lane Care Home offers nursing and residential care in a safe and secure home from home environment. Personalised care and treatment are delivered, tailored to support individual needs, by skilled, respectful staff.

With state of the art facilities, the home offers bedrooms which are furnished to a high standard. Rooms include a flat screen television and residents are welcome to bring possessions to make them feel more comfortable and at home. There is also a lounge and dining room, as well as a hair and beauty salon and accessible gardens with a sensory area.

Meals prepared by the home’s chefs can be eaten in the formal dining room or in individual bedrooms depending on the resident’s wishes. Dietary requirements can be catered for and the home welcomes requests and suggestions.

A range of stimulating daily and weekly activities are available for residents to participate in should they wish to. The home also welcomes various singers, musicians and entertainers.
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Care Provided by Park Lane Care Home

Type of Service

    Nursing Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in Charge

  • Deborah Shears (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)

Park Lane Care Home Reviews (21)

9.4

Park Lane Care Home has a Review Score of 9.4 (9.442) out of 10, based on 7 reviews in the last 2 years.
Over all time Park Lane Care Home has 21 reviews.

Overall Experience
  • 17
  • 4
  • 0
  • 0
  • 0
Date Published
  • 21
  • 6
  • 6
  • 7
  • 14
Reviewer Connection to Park Lane Care Home
  • 13
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Claire S (Granddaughter of Resident) published on 15 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am updating the review as there have been changes to the facilities and even though they were excellent before, they are even better now! I have been looking around at other homes for another family member but sadly they cannot afford the fees here as they will be state funded. This has been a real
eye-opener. I have seen homes where I wouldn't let an animal sleep in, let alone a vulnerable person and it's so hard not to compare to Park Lane as it really is so lovely!
Everything from the food, to the staff, to the overall feeling is simply second to none. Nan is still so happy here and thanks to the care of ALL the staff long may it continue!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.442)

Overview of Review Score

The Review Score of 9.4 (9.442) out of 10 for Park Lane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Park Lane Care Home is calculated as follows: ( (72 Excellents x 5) + (11 Goods x 4) ) ÷ 83 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.575 Points relating to the number of positive Reviews for Park Lane Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park Lane Care Home to verify any information. View our terms and conditions. Park Lane Care Home has an Enhanced Service - more info.