
My mum had a lovely, bright, airy room overlooking a beautiful gardenGemma P(Daughter of Resident/Service User)

The menu choices are always varied, prepared to a very high standard and always adaptableT C(Son of Resident/Service User)

First classB C(Resident / Service User)

My mum had a lovely, bright, airy room overlooking a beautiful gardenGemma P(Daughter of Resident/Service User)

The menu choices are always varied, prepared to a very high standard and always adaptableT C(Son of Resident/Service User)

First classB C(Resident / Service User)

Richard and Stephen Hart have owned Hart Care since November 2010. At the end of 2020 and going into 2021, a significant amount of investment and improvement took place. This was to ensure the long-term safety of residents, and to help enhance care standards.
They admit elderly residents who need assistance and support to sustain a good quality of life. Their main focus is always the resident’s safety whilst ensuring choice...
Richard and Stephen Hart have owned Hart Care since November 2010. At the end of 2020 and going into 2021, a significant amount of investment and improvement took place. This was to ensure the long-term safety of residents, and to help enhance care standards.
They admit elderly residents who need assistance and support to sustain a good quality of life. Their main focus is always the resident’s safety whilst ensuring choice and dignity are maintained.
They monitor care delivery, to check that it improves on an on-going basis. They recruit staff who buy into Hart Care's culture and who genuinely care for their residents.
The activities program is varied and allows residents to participate in a range of fun exercises, thereby helping to keep them interested and engaged. For residents who like being outside, they have a large, enclosed garden and are located within Dartmoor National Park.
Care Provided by Hart Care Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees start from £975 per week. Please call our Registered Manager who will be able to confirm exact weekly fee based on the needs requirements of the potential resident.
The price(s) shown are provided by the care home. Contact Hart Care Residential Care Home for full pricing details and T&Cs.
Contact Hart Care Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Hart Care Ltd
- Private Owned
Person in charge
- Kelly Inglis (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (46)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (46)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Plenty of available parking spaces on-site.
Hart Care Residential Care Home Reviews (78)
Hart Care Residential Care Home has a Review Score of 9.6 (9.552) out of 10, based on 12 reviews in the last 2 years.
Over all time Hart Care Residential Care Home has 78 reviews.
The staff are kindness itself. They treat the residents as if they were their own relatives. We are delighted that we were able to get a place for my wife who has a variety of medical issues and is given treatment to match her health. You could not ask for more.
The staff are kindness itself. They treat the residents as if they were their own relatives. We are delighted that we were able to get a place for my wife who has a variety of medical issues and is given treatment to match her health. You could not ask for more.
The staff are friendly and helpful.
The staff are friendly and helpful.
My mum originally came here for a weeks respite last year. After another couple of months at home, she really needed more care than my father was able to give her. She’s now unable to walk and the dementia is getting worse. It took a little while but mum seems very settled and very happy. Always...
The place is a little tired in places but my mum doesn’t notice that and the care given is the most important thing.
I just wanted to explain that we offer an open policy in the care home so that family, friends and health professionals are free to come and visit with...
Dear Karen, we really appreciate you writing a review for our care home and are really pleased that your mother is very settled in the care home.I just wanted to explain that we offer an open policy in the care home so that family, friends and health professionals are free to come and visit with the evening staff locking the doors at night. We also have CCTV camera's both inside and outside the care home so we can clearly monitor who is coming and going from the premises and in over 9-years of owning the care home, this has never been an issue.
We are constantly updating the rooms and various areas of the care home to keep it looking fresh and clean.
Overall, my mother receives excellent care and seems to be very happy in the home. The staff are always willing to help and answer any question that arises, and you feel able to visit at any time.
Overall, my mother receives excellent care and seems to be very happy in the home. The staff are always willing to help and answer any question that arises, and you feel able to visit at any time.
With very short notice, they were able to accommodate my uncle. They were very patient with him and were in contact with me if any problem arose. Although he found the room rather small, it was adequate for his needs. The nursing staff were brilliant. Carers were also, always on hand to help and...
With very short notice, they were able to accommodate my uncle. They were very patient with him and were in contact with me if any problem arose. Although he found the room rather small, it was adequate for his needs. The nursing staff were brilliant. Carers were also, always on hand to help and were great with him.
I would like to mention that we have large, medium and small rooms with en-suites which are priced accordingly but not always available.
A nice home.
A nice home.
Immediately upon our arrival, we were greeted by the most wonderful staff, carers and nurses. My brother was treated with the utmost importance upon reaching his room and was put at ease by the friendly attentive staff. There is an amazing maintenance man who carries out any problems in the care...
Immediately upon our arrival, we were greeted by the most wonderful staff, carers and nurses. My brother was treated with the utmost importance upon reaching his room and was put at ease by the friendly attentive staff. There is an amazing maintenance man who carries out any problems in the care home, no matter how big or small the job is. There is no doubt that we have chosen the very best care and residential home in the whole area for my brother's final days.
It was with genuine sadness and regret that our father had needed to go into a care home after a short period of time in hospital. Hart Care showed absolute, care and dignity towards my dad and kept him safe and extremely well cared for in the last few weeks of his life, as his health deteriorated....
It was with genuine sadness and regret that our father had needed to go into a care home after a short period of time in hospital. Hart Care showed absolute, care and dignity towards my dad and kept him safe and extremely well cared for in the last few weeks of his life, as his health deteriorated. The staff were approachable, available and were not going through the motions of providing care-you could see that they visibly cared for their patients, including my father. Whilst we certainly do not celebrate the loss of our father, we are happy that he spent his last few days as comfortable as possible. We would wholeheartedly recommend Hart Care to anyone and it does prove that there are exceptional care and residential homes out there. This certainly isn't always the case, and we witnessed rudeness and indifference from other homes when we were discussing placement. Thanks, Hart Care for making a big difference to our family at a difficult time.
Entered with trepidation; left with fond memories! Keep up the good work.
Entered with trepidation; left with fond memories! Keep up the good work.
My mother has adapted quickly and happily to her new...
My mother has adapted quickly and happily to her new environment and this is due entirely to the friendly welcome she received on entering the home.
The facilities are of a very high standard with a well equipped and comfortable room. The home has a large lawned area for relaxation and organised events weather permitting. The menu choices are always varied, prepared to a very high standard and always adaptable if required.
We cannot recommend this care home highly enough and it has been a great relief to find a residential care home in which my mother is so comfortable and at ease with her situation.
I would like to say what a lovely home Hart care home is. My mum is in there at the moment for respite and has been made very welcome. The carers are lovely and she has settled very well. The manager has been lovely, she has sorted out care for my mum and is always very helpful. I would recommend...
I would like to say what a lovely home Hart care home is. My mum is in there at the moment for respite and has been made very welcome. The carers are lovely and she has settled very well. The manager has been lovely, she has sorted out care for my mum and is always very helpful. I would recommend Hart care home to anyone .
First class.
First class.
Lovely staff, looked after well.
Lovely staff, looked after well.
Spotless home 10 out of 10.
Spotless home 10 out of 10.
Excellent care throughout.
Excellent care throughout.
I am very happy at Hart Care. Food is great, staff very likeable.
I am very happy at Hart Care. Food is great, staff very likeable.
Lovely care home, friendly staff. Safe environment and clean, well prepared and nutritious meals.
Lovely care home, friendly staff. Safe environment and clean, well prepared and nutritious meals.
Other things not right - they are dealt with. Good support when needed.
Satisfactory - please with management.
Other things not right - they are dealt with. Good support when needed.
Satisfactory - please with management.
My mum had suffered a severe stroke 4.5 years ago which left her disabled and unable to speak, but she was still mentally alert. It was a challenging and worrying time for all involved. The staff...
My mum had suffered a severe stroke 4.5 years ago which left her disabled and unable to speak, but she was still mentally alert. It was a challenging and worrying time for all involved. The staff at Hart Care did a wonderful job of getting to know my mum and caring for all of her needs. I felt confident that my mum was safe and in good hands.
At times some of the staff have gone above and beyond expectations and communication between the home and myself has been excellent.
The home serves great food and the hygiene is top notch. My mum had a lovely, bright, airy room overlooking a beautiful garden.
I would thoroughly recommend Hart Care to anyone looking for a home for a loved one.
My mother became a resident of Hart Care in 2015. She sur=ffered a stroke which meant she was unable to speak or use her right side. The staff at Hart Care got to know her personality and provided her with wonderful care and support up until her recent death on October 6th. My brother, sister and I...
My mother became a resident of Hart Care in 2015. She sur=ffered a stroke which meant she was unable to speak or use her right side. The staff at Hart Care got to know her personality and provided her with wonderful care and support up until her recent death on October 6th. My brother, sister and I cannot thank the staff enough for their dedicated work in making my mother comfortable in her final days. The staff and standards st the residential home are to be highly commended and we would not hesitate to recommend the home to anyone who is looking for a place which can be trusted to provide first class care for a loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hart Care Residential Care Home.
There are no upcoming events for Hart Care Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hart Care Residential Care Home.
Accreditations
There are no accreditations posted yet for Hart Care Residential Care Home.
Meet the Team (3)

Kelly has worked at Hart Care since April 2023, when she came on board as the deputy manager and has recently taken over as the home manager.
Having...
Kelly has worked at Hart Care since April 2023, when she came on board as the deputy manager and has recently taken over as the home manager.
Having previously worked at Bupa nursing homes for 4 years, Kelly started as a healthcare assistant and worked her way up to unit manager, where she achieved a distinction for her Level 5 in Leadership and Management.
Kelly is a firm believer in person-centred care and firmly believes that care is not one size fits all. She is incredibly proud that her team are so adaptable and really does have their residents at the heart of what they do.
She has 4 children and 4 dogs, and the younger two children love to come to the home and join in when there are events on. Dexter, the oldest of the sausage dogs, does occasionally make an appearance when Kelly is able to bring him in, much to the delight of all residents and staff alike!

Tracy has worked at Hart Care since 2011 and has been the home administrator most of that time. Tracy enjoys meeting residents, family members and...
Tracy has worked at Hart Care since 2011 and has been the home administrator most of that time. Tracy enjoys meeting residents, family members and visitors each day and is often accompanied by Bandit, her Springer Spaniel. Bandit is a very friendly fellow whose two favourite things are a tummy tickle or going for a walk across the road on the Moor. Bandit also likes our residents a lot and visits them as part of our activities timetable. Bandit's place when not doing these visits is next to Tracy's desk.

Ben is a fully trained engineer whose attention to detail keeps our care home safe, comfortable, and welcoming. As a long-standing scout leader, he...
Ben is a fully trained engineer whose attention to detail keeps our care home safe, comfortable, and welcoming. As a long-standing scout leader, he lives by the motto “Be Prepared” — a principle reflected in his reliability and proactive approach.
Living locally with his wife, four children, and dog, Ben is deeply rooted in the local community. In his free time, he is active in local scout groups and enjoys working on his home. His work ensures that residents always enjoy a secure and well-maintained environment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hart Care Residential Care Home to verify any information. View our terms and conditions. Hart Care Residential Care Home has an Enhanced Service -what an Enhanced Service includes.