Butterfly Lodge

My mother has been a resident at Butterfly Lodge for more than two years now. The staff have always been amazing. This March it was my parent's anniversary and the staff went out of their way to contact my brother and I for photos and a little back story of their lives together. They asked my dad to come up for a special lunch and they decorated my mum's room, had a special table set for the lunch with flowers and had the “jolly trolley” set up with a video showing all of their photos while playing their favourite old songs! We were blown away with this! There have been many other instances like this over the years. Kind, caring, and compassionate staff who work as a team to give the best care possible to their patients.

From the day my wife was admitted she has received 100% top care. Nothing is too much trouble and leaves me feeling fully confident in everything they do. They keep families updated on everything thing that goes on, a truly fantastic care home.

It was a home from home for Mum and she was always comfortable and well looked after.

The care and attention given to my sister in her time at Butterfly Lodge Nursing Home was second to none. By far the best home any of my relatives were in. The care given and the welcome to guests was always carried out with a friendly attitude and smile.

Mum has been at Butterfly Lodge since the summer. All the staff are so caring. Nothing is too much trouble. The family are able to visit at anytime and are made to feel very welcome, especially Dad who visits daily. We are kept up to date with Mum's changing needs and progress. There are many activities which Mum is able to join in. The rooms are clean and bright and the food is amazing. When considering homes, we wanted to ensure Mum would obviously be safe but more importantly treated with care and compassion. We are confident we made the right choice.

My father on two separate occasions boarded at Butterfly Lodge. The first visit was for three months, he was happy, he loved the trips and care team. On many occasions I would pop in and there would always be a member of staff having a chat with him in his room. He liked to stay in his room. On the second occasion a year later Dad was end of life, he stayed for ten days, the care he received was amazing. We moved into Dad's room until he passed, we can't thank Butterfly Lodge enough for everything they did for Dad and us as a family.

Butterfly Lodge delivers exemplary care to clients. The managers, nurses, and care staff are absolutely wonderful. They are caring, compassionate, enabling and so kind. They treat my client as an individual and not part of a system. My client has improved beyond all recognition. I am so grateful for making my client's life so special and for optimising her quality of life during her remaining days. Thank you.

My mother resides at this care home. She's been with Butterfly Lodge for a long while now. She wasn't sure of her surroundings and the people at first and kept asking to go home. A good few months had passed and she settled down quite well. Getting used to the staff and slowly making close friends. She quite liked the activities co ordinator and has built a very good rapport with him. She loves musical activities and showcases her talent with much enjoyment despite her limiting condition. Music makers always seems to be a favourite activity for my mum and obviously was very popular with other residents. She enjoys going outside in the garden. The staff are very caring and fully understand everyone's illnesses and conditions with the best compassionate care. Management are very informative and do contact you with regular updates about your relatives with social media interaction and participation which is brilliant I must say with regular weekly photographs.

I am always made to feel welcome by staff who understand how difficult it can be for family members.

I would like to express my sincere thanks to all the staff at Butterfly Lodge who looked after my dear mum during her brief stay there. The standard of care my mum received was outstanding, all the staff were very kind and caring. Would definitely recommend this home with all its activities - five stars.

Everyone up here is lovely. Grandad has been here for 3 months and is well cared for by all nurses. They have music on in evening to keep guests entertained. They have a pretend bar in the canteen so the old dears can pull a pint.

Highly recommend Butterfly Lodge. They made Mum's time there happy and stimulating. She loved the frequent trips out and busy activities in the home. Her first words were always "I love it here" and the staff were friendly and helpful and kind.

My mother is a resident here and the staff are fantastic with her. She suffers from dementia and has some difficult days which they deal with, with compassion and professionalism. Mum is happy and enjoys her trips out and the many activities later on. Definitely five star, thank you.

An absolutely incredible home. The care my nan receives is outstanding and I couldn't ask for anymore. The staff also provide support to all my family and go above and beyond to give any help they can. I can't thank the staff enough, for everything they do. It makes leaving my nan that little bit easier, when you know they are being looked after by such lovely staff. Thank you.

My dear mum received wonderful care at Butterfly Lodge for over a year. The staff are incredibly caring and respectful of residents and they work in the most challenging conditions. I too, was treated well and with compassion, especially as Mum was receiving end-of-life care. The staff were there for me too at the end and I knew they would take care of her. It may not be a glamorous environment, but the care is first-rate, which after all is the main thing anyone needs. Heart felt thanks to all staff.

Since my dad has been here after his stroke, he has definitely shown such progress with his speech and interaction. The staff go above and beyond. We always feel so welcome when we visit. So happy that we have the support of such an amazing home.

This is truly, a lovely place. The staff can't do enough and deserve so much credit for all they do for all the residents. Not only do they care for my nan, but they take the time to speak to us, the family, when we visit and just can't do enough. It's a home-from-home for my nan.

My mum has only been at the home for a couple of months and I am so pleased with the improvements I have seen in her already. Having been so worried about the effect of moving her from another care home, I now wish I had done it sooner. All the staff have been so welcome and friendly since Mum arrived. I feel that my mum is well cared for and looked after and that I am kept up to date with any issues regarding her health. She has been on trips and has taken part in activities, which means so much. I am so grateful to everyone at Butterfly Lodge.

So lucky to have found a lovely home for Mum. Supportive at all times and many activities offered for Mum and other residents to enrich their days. Mum's room is always clean and tidy, just how she would like it. I am always informed of changes in behaviour or illness.

Since my mother has been at Butterfly Lodge, she has responded so positively to the excellent specialised care that she is receiving. I live in Australia and recently visited my mother at the care home regularly over a two-week period. I cannot speak more highly of the management and staff. They have been so helpful, welcoming and understanding. I was able to witness first-hand how well my mother is being cared for. She is being treated with love, dignity, respect and kindness. The staff genuinely care for all the residents, each one with their special care needs. I was always made to feel so welcome on my visits to the care home and when I phone, the staff are always so friendly and helpful about letting me know how my mum is doing. It is wonderful that the home organises day trips and activities for the residents to participate in. I am so grateful to the wonderful management and staff, for looking after my mum and treating her with love and kindness. Thank you so much!