Nazareth House - Plymouth

Amazing care home who care for my mum with love. Her needs have increased in the time she has been here and they adapt to every new care need. They always update us on care and I couldn't fault the quality of care and the staff at Nazareth House. Thank you for all your dedication and hard work. I know my mum is very happy here.

Nazareth House continues to provide exemplary care for my mother.

Every member of staff is kind and caring. Recognising residents as individuals with personal preferences.

The communication with me and my siblings is excellent as is the welcome that we all receive when we visit.

All I can say is thank you to all the NH leadership team and staff members.

The care experienced by my mum is second to none. The Staff are genuinely caring, friendly and compassionate. They take the time to get to know each resident and this enhances the homely feeling. The staff are always engaging and if you raise any issues they are dealt with promptly. I would not hesitate to recommend Nazareth House in Plymouth to anyone who is looking for a clean, safe and peaceful care home for a family member.

This has always been a welcoming, calm and supportive environment in my regular visits to see a parent. There is a high level of care and provision. The seaside location is particularly reassuring for somebody who has lived their whole life in the surrounding area.

Regular communication is encouraged: any issues are discussed and eventually resolved.

From the moment Mum moved to Nazareth House in April, she has been welcomed, treated with respect and made to feel at home. We are delighted to see how quickly she has settled; this has been possible due to the excellent staff who are warm and caring towards Mum, with nothing being too much trouble. They always have a ready smile! Communication with staff is clear and requests are dealt with swiftly and efficiently. We can see that Mum feels very secure at Nazareth House which is so reassuring for us, her family, after a difficult and unsettling period prior to admission. Her room is spacious, clean and comfortable and Mum enjoys the food and wonderful, unrivalled views over Plymouth Sound. She enjoys the company of the staff and other residents and has been lucky to develop a good friendship with another resident with whom she can enjoy long chats and walks. We would like to offer our heartfelt thanks for making this transition so smooth.

I am now a resident at this lovely place and by far the most scenic, the staff are very accommodating and friendly, the food is very good and overall it has a great atmosphere, I couldn't be happier being here and I for sure recommend it who might be looking for a place for a loved one, the home also does various activities most days to encourage interaction from all residents on all floors, for me I'm happy to call it home and I'm sure you would too.

Many thanks.

Thank you to all the staff for the hard work you put in every day to make this such a great environment.

Gardens are nice in better weather.

The General Manager and her team provide a wonderfully caring environment for all the residents of Nazareth House. It really has an incredibly positive and friendly atmosphere. My 92-year-old mother badly broke her ankle and needs 24-hour support while she rehabilitates. Nothing is too much trouble for the people who care for her. They respond immediately to her needs with professionalism and compassion. The home is always spotlessly clean and the food is freshly prepared with a variety of daily dishes which are never the same from one day to the next. It is the perfect place for my mother to rebuild her strength and confidence surrounded by people who really seem to care about her well-being. My family have nothing but respect and gratitude for all the staff who are looking after her so well.

My experience of the care provided to my mother at Nazareth House is of kindness, gentleness, respect and fun. The management of Nazareth House has created a culture of warmth and security in which my mother feels safe and cared for. She has on offer, a rich and varied social activities program, which she can choose or decline to participate in. Her privacy is respected and her room is very much her home. The staff are caring, and respectful and treat my mother with a sensitive mixture of dignity and humour. All Mum's visitors and there are many, comment to me about what a 'lovely place' Nazareth House is. Recently all the staff greatly assisted our family to celebrate my mother's 90th birthday. Their support felt like we had gained even more friends and family and helped make it a fun-filled afternoon. In the autumn of her years, my mum feels safe and at home, she thrives on the activity at Nazareth House and in many ways feels loved and respected. What more could you ask for?

It's hard to put into words just what a gem of a nursing home Nazareth House Plymouth is. From our warm 1st welcome, to Dad instantly wanting to move in a few short days later. The overriding sense of calm, experience and professionalism is instantly tangible, and not skin deep. It's the smallest things that make the biggest impact, the warm smiles around the building, the can-do approach to any enquiry and mostly the gentle individual touch with each resident, it's there for all to see. I cannot fault the care, from the general manager, to each member of the nursing, reception, maintenance, catering and admin staff... who always try their best to help. The home itself is safely tucked away behind security gates, where it overlooks the stunning nearby inlet, and everyday life pootles by, on land and sea. There are daily Masses at their chapel, and often multiple activities each day. They have in-house hairdresser and access to nails, dentist and optician's. I cannot recommend it more, I can now relax knowing Dad is safe and happy, living his best life, and mostly, enjoy reverting back to being Dad's daughter, not carer.

She loved the food, especially the cakes and enjoyed joining in the activities. We will always be so grateful to all the staff for looking after my mother so well.

Nazareth House is excellent, from its location to the compassionate and dedicated staff, cleanliness and professionalism. I would give more than 5 stars if I was able. I would definitely recommend Nazareth House to care for your loved ones.

I cannot speak highly enough of the service they provide, from the gardeners, kitchen staff, laundry, the clean reception and care units, the management and the sisters themselves. Everyone is warm, respectful and professionally diligent and privacy is at its core. The purpose-built facility and its stunning location can only be described as superb, with beautiful grounds and stunning views over the bay. Overall, I have nothing but positive words to say and feel that Nazareth House truly deserves recognition and is outstanding providers in the care sector.

I have nothing but praise for the way we have been treated all the way through the process of getting Mum into this care home. The staff are great and nothing is too much trouble. They have kept us informed of every stage throughout. I can’t fault anything at this time and certainly would recommend to others. A massive well done.

I feel that the food requires improvement, my mother has told me that she finds it unsatisfactory at times. She tells me that the staff are generally very good, caring and friendly, but sometimes it can be a long wait for a call bell to be answered. Sometimes the tablets are late being given as well.

There are activities each day for the residents to participate in. The facility has amazing views over the ocean or gardens. There are plenty of things to observe on Plymouth Sound; navy boats, paddle boarders and swimmers to enjoy. I have no hesitation in recommending Nazareth House to look after your loved one.

Very happy with the care and food my husband is receiving. Could not find a better position for a care home; wonderful views. The sisters are all very kind and join in many activities, as well as visiting individual residents.

My mother has been a resident for two years and is happy and settled. Nazareth House Plymouth is in a beautiful location overlooking Plymouth Sound. The grounds and beautifully maintained and the house is clean, modern and well kept. Residents benefit from excellent personal accommodation, as well as extensive communal areas. The staff make great efforts to provide stimulation and a weekly rotating programme of activities. I have no hesitation in recommending Nazareth House.