Three Corners

3 Greenway Road, Churston Ferrers, Brixham TQ5 0LW
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9.7 73 Reviews
  • Three Corners, Brixham
Three Corners is a modern, purpose built nursing and residential home that has recently been upgraded throughout. It has been designed, decorated and furnished with care to provide superb accommodation with a welcoming and happy atmosphere. Bedrooms are well equipped with the latest adjustable beds, light wood furniture and flat screen televisions

Three Corners pride themselves on a full social activities and entertainment programme. There is a activity coordinator who devises a wide range of activities to meet resident’s abilities and interests. Well being is very important to us and the home also ensures freshly cooked wholesome food is served at all times.

The same attention is paid by staff who provide outstanding levels of care tailored to the needs of the individual. Three Corners offer short and long stay including respite and day care.

Visitors are welcome at any time. Please call for a brochure or visit.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Michelle O'Sullivan (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors welcome to visit at any time, please check with the home first in case an individual might have some prior engagements arranged

Parking

  • There is parking at the rear of the building, in a private car park

Three Corners Reviews (73)

9.7

Three Corners has a Review Score of 9.7 (9.699) out of 10, based on 29 reviews in the last 2 years.
Over all time Three Corners has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Three Corners
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Total of 73, showing 21-40
Review from Jane S (Partner of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care that has been shown to my partner. Whenever I have visited he is always shaved clean and dressed looking well-cared for. On his good days he is taken to the dining room and I to the lounge for the entertainment, not just left in his room. Which is a great relief to me
as he has always been a very sociable person.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for your review and lovely words, we are so pleased your partner has settled in well and being well cared for.

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Review from Brenda C (Partner of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Three Corners a very happy friendly environment, all staff are approachable and caring. Have no worries, medical issues always addressed efficiently and promptly.
Residents are encouraged to participate in the many activities offered.
The lounge is a lovely place and always decorated i.e. Christmas,
Easter, Halloween, etc. makes you smile when you walk in.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for the lovely review, we are pleased you feel we are happy, friendly, and caring.

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Review from S H (Son of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent and compassionate overall. The level of staffing is good. The staff had time to talk and attend to my mother. Management available and open and communication is clear.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for leaving a review and lovely comments, we are pleased you and your Mother are happy overall.

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Review from C N (Sister of Resident) published on 23 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was impressed by the deputy manager who was so helpful and efficient when I wanted to move my sister to Three Corners. She is now in a large, sunny room with plenty of light. It is clean and well-maintained, which was not our experience of her previous nursing home. I value the care and compassion
shown towards my sister, and the effort they make to move her into social situations. When I go into Three Corners I feel welcome and there is a positive friendly atmosphere. When I phone the home to discuss my sister's condition staff are informative, helpful and reassuring.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for your review and kind words, we are pleased to hear that you had a great first impression from our deputy and that your sister is being cared for well and with compassion.

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Review from E S (Sister of Resident) published on 23 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has now been at the nursing home for over a year. She has a lovely bright and modern room, big window to keep a close eye on what is happening in the world outside. She is generally happy (there are ups and downs with dementia) and is very well cared for by the team of nurses and care workers
who have time for a chat and a joke. I feel my sister is in good hands.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for you review and kind words and we are pleased to hear that your sister is generally happy and is being looked after well by all our wonderful team.

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Review from Marcia B (Daughter of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have complete confidence in the way the care home takes care of my father on the whole he is very happy there and especially enjoys the food which always looks delicious. I am always kept well informed with anything regarding my father well well-being.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for leaving us a review and kind comments, we are glad you and your father are kept well-informed and enjoying the lovely food.

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Review from K R (Daughter of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Home has good security as you have to wait to get access to the home from a member of staff. You also have to sign in and out. This makes me feel the residents are safe in the property. The whole property is very clean from top to bottom. The rooms are light and airy and a good size to accommodate everything.
Residents are treated with respect from all staff and called by their first name which is lovely. Staff take time to converse and offer help, support and encouragement when needed. This is a lovely friendly home.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for leaving us your review and the lovely comments, we are pleased that you and family are being looked after well and feel safe.

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Review from C D (Sister-in-law of Resident) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever we visit my sister-in-law the staff are always pleased to see us and they then tell us how her new medication is working. The nursing home is very bright and cheerful. The home is very bright and cheerful. The home is dressed up at the moment for Halloween. My sister-in-law is a very early
riser and the staff give her little jobs to do which pleased her.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for your lovely review and kind words.

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Review from Janine D (Daughter of Resident) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was here for just over 2 years, including Covid lockdowns. She therefore had limited opportunities to meet other residents or enjoy the facilities but the staff made up for this by their attitude and commitment. The best of them were interested in her and her interests, made her laugh, cared
(in the widest sense) about her and her well-being and spent time with her beyond what was necessary ‘just to do their job’. We all (mum, family, staff) worked together to ensure she had everything she needed. I was fully able to raise any concerns with the nurses and with the management team. When I did so, I was taken seriously, was involved in discussions about how to improve things and felt that, when necessary, changes would be made. In general, my mother found the food bland and the portions small but the staff were always willing to get her something more; both rooms she had were large enough to accommodate the extra furniture needed to hold her books and painting materials.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Thank-you for the lovely review and feedback.

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Review from Emma D (Relative of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has recently moved in from her own home due to being terminally ill. The care from the staff has been outstanding. Due to being bed bound we have had activities held in her room so she has been included.
The staff have been fabulous and very welcoming to our family not just grandma.
They always have time to answer any questions we have.
This is a lovely place with a homely feel
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for your lovely review, we are glad you have all settled in with us and it feels homely.

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Review from H G (Daughter of Resident) published on 5 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at Three Corners for 18 months, and the staff have been second to none. They are always caring, kind and happy to help. As Dad became more frail, he received excellent care, and at the end, the staff looked after me too! Thank you all so much.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for the lovely review; we are glad that you were both well looked after.

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Review from J C (Son of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother was at this care home for a short-term stay of around 2 months and during this time she had many complaints. The most severe complaint is that there were often times where the buzzer was used, but was not attended to for up to a maximum of an hour. The cleanliness of the care home would look
very good if visited early in the morning but this is also a fault, as it is only cleaned once, and is progressively left in a state throughout the day if a resident were to be incontinent or messy with food. The evening food offerings were far too little or were not catered very well to the elderly and this left my mother constantly hungry. Within the first few days of her moving, there was also a situation where had I not intervened, my mother's medication would not have been given on time which is a severe and fatal error. The facilities are fine, the care/support I saw from some of the staff felt very robotic and had no real care or attempt to understand my mother better.
Reply from Tracy Lowe, Finance and Admin manager at Three Corners

We are sorry you feel that your mother's stay here was unsatisfying. The manager has an open-door policy, she saw yourself/your sister on a few occasions, we are saddened that you felt you couldn’t raise these issues at the time. I know you raised the issue about a jacket potato going missing, but no other matter was raised. We checked the call bell response times, overall the bell was answered within 3 minutes for 70%, occasionally the bell rang for slightly longer, but never for an hour. There are 2/3 cleaners on daily until 5/6 pm. Larger portions of food are always available if we are made aware, this was never raised. We also offer a supper trolley at 8 pm, with snacks/sandwiches/crisps/toast etc. Medication was given late when first admitted (this wouldn’t have led to a severe/fatal error) this was rectified. Following this, all medications were given on time, we were open and honest with you about this. Your mother on discharge day told the nurse she was sorry to be going and would miss the staff.

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Review from Debbie J (Friend of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been at Three Corners for a year. In general, his needs are met but on occasion, his belongings are not respected. He feels he does not get enough to eat in the evening, leaving him hungry. My only real criticism is it's hard to find a member of staff to let one out of the locked and coded
door. Maybe an internal doorbell would solve this? The staff are all pleasant.
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Review from Hannah S (Daughter of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff in the home are so kind and caring. I love the fact that they play music from the 60s to remind the residents of their younger days. The food looks good too. My dad's needs have changed a great deal since entering the home and they've adapted seamlessly.
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Review from Lisa B (Daughter of Resident) published on 14 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad has come to stay in the home after a stay in hospital, he has settled in so well and loves the staff. The staff and management have been so friendly and helpful. Dad said the food is lovely and he is happy there, which makes us happy.
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Review from M C (Sister of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, good care and support.
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Review from Sheila H (Respite Resident) published on 25 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst apprehensive about being in a nursing home for the first time all my fears have been put aside. I have received kindness and understanding from the moment I was wheeled inside it is truly like home from home but that little bit extra. The staff care and it shows in what they do makes a big difference
to my recovery so I can concentrate on why I am here and that will come in time. So many thanks to everyone.
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Review from Yvonne W (Daughter of Resident) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well looked after as she rehabilitates from a broken hip. She is very happy with the care she receives from staff and physios. She is certainly not going to go hungry as there is plenty of food at mealtimes. Not forgetting the cups of tea with biscuits/cake in between meals. Not an easy
job but well done to all the staff.
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Review from S B (Son of Resident) published on 25 October 2019 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
First overall buildings, gardens, parking, good impression. Room No. 2 cracked basin and in need of decoration. Staff, this is what you do, but no control over dementia patients who roamed freely all hours into the room and around the home. Food of average quality cooking/taste poor. Most times too
much food. Cleaners idea was to clean around and not to move anything. Some staff idea of toilet waste disposing is not hygienic! Serious matter causing injury to my father. Reported verbally, letter to follow up.
Reply from Tracy Lowe, Office Manager & Company Secretary at Three Corners

Thank you for this review, we have taken on board all the comments and will share them with the team. I wish however that you had taken the time to discuss these on a face to face basis so we would have been able to address them in a more proactive way. We regularly quality check the food and we always have very positive reports from family and friends. The team would have been happy to reduce the portions if they had been informed. We tend to give males bigger portions but if not required we would change this accordingly if informed.
The room is on the list of the rooms that has to be refurbished, we are a new company that has taken over in May this year and we have had to address some more urgent issues, but thank you for pointing this out.
Cleaners have been asked not to move individuals belongings so to not damage them, we also find that individuals find it intrusive to have their rooms cleaned all the time.

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Review from L P (Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am in Three Corners because I can't return to my house at the moment. Everyone has treated me really well. Everyone is so friendly. So far my stay here has been like 'home from home' and the staff are very caring.
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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Three Corners is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.699 for Three Corners is calculated as follows: ( (265 Excellents x 5) + (55 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 339 Ratings = 4.699
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Three Corners is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Tracy

Tracy Lowe

Job Title: Finance Manager Joined: 2000

Tracy has worked for the company for over 24 years under different owners. She started as an office assistant and worked her way up to company secretary. Once the company was bought in May 2019 she started her new role as Finance Manager.

Marta

Marta Broyd

Job Title: Director Joined: 2019

I have worked in Social Care for over 19 years, working my way up from support workers.
I have been with Human Touch Group for 5 years, in the past I have been a trouble-shooter / turnaround specialist for care homes to achieve a good CQC rating.

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