Oakdene Care Home

My mother has been a resident at Oakdene since October last year, we have found the general 'feel' of the home calming and well ordered. The staff are friendly, patient, and empathetic to the residents' needs. If we have any concerns we can always find a care, house manager or admin manager to assist us. We know we made the right choice (around many other EPDs) for mum to live at Oakdene. All of the above gives our family some peace of mind, which is so important to us.

My husband has been a resident since 27 March 2025. He suffers from Vascular Dementia and Alzheimer's together with Peripheral neuropathy and needs total care. He has been shown kindness, politeness and above all, patience from all staff even when his behaviour has been challenging. He enjoys the plentiful food from the varied menu very much. The 3 course Christmas meal was outstanding and the staff pulled out all the stops to make the day special for both residents and family. My husband enjoys visits with animals and musical activities. When he needs quiet the staff take him to the Sensory Room. I would add that I have very much appreciated the kindness & support I have been given from all staff.

This review doesn't apply to any particular incident. Just wanted to say a few words! My husband has now been a resident in Oakdene Care Home for exactly three years, living with dementia. Not an easy time, but has been made easier by the assistance of all of the carers and staff in general. They are so caring to both my husband and myself. - My extended family! Thank you.

Mum settled at Oakdene Care Home very quickly, which was lovely. The staff have always been friendly, caring and supportive to mum. Qualified staff contact me to inform and discuss any changes to mums care package. eg. medication, specialist services, GP. The menu is varied but not always to mums liking. This has been fed back to the kitchen. The activity programme is good & residents are encouraged to attend. The gardener regularly calls in to see mum & keeps her up to date on whats going on in the garden. The admin team and management respond quickly & professionally to any care or financial queries.

Every single member of the Oakdene staff were absolutely wonderful both to Dad and to his family. They all gave as much support and care to us as they gave to Dad. I can't thank you enough.

Difficult to find a member of staff to let you out of the building.

My mum has been at Oakdene Care Home for short-term respite for the last few weeks. The care she has received has been brilliant and the staff have constantly gone out of their way to ensure she is happy and safe. Her dignity has been a priority for the staff which we've been so relieved to see on a regular basis. The food is wonderful too!

My dad has only been here for 10 days but everyone has been very kind, friendly and helpful and he has settled well and feels safe and well looked after. Thank you.

My husband has only been here for two weeks, but so far, I am happy with his care. He needs plenty of activities to keep him stimulated, and two particular members of staff are very good at providing these.

Mum has been in Oakdene for just over two years. The strength of the home is definitely in the day-to-day care and dedication of all the staff, who always have Mum’s well-being at heart. We have recently appreciated the time spent with senior staff discussing Mum’s complex needs. We know she is being well looked after, which is so reassuring.

I would recommend Oakdene to anyone considering residential care for a loved one.

My father is in respite care at Oakdene and has been treated with the utmost respect and warmth with a lovely carefree approach leading to an extended stay and a happy Dad. This comes on the back of numerous other homes letting the care community down with poor quality care. Keep up the good work, and thank you.

The staff have been very helpful to me in helping my sister settle in. She is very happy at Oakdene, and she has settled in well and finds everyone very helpful. It is a lovely home and has lovely staff. She has had her hair done twice and also her feet. My sister has only been there a couple of weeks. Thank you so much.

We feel comfortable knowing that Mum is in a safe environment and being looked after at all times.

My mother received excellent care in this small, homely care home and was very happy during the two years that she lived there. This gave me confidence for my sister to go there, initially for short term respite care. The personalised care that my sister received from the team of professional caring staff, during this period of respite care, has considerably improved her mental and physical health, making her a much happier and sociable person.

My introduction to Oakdene Care Home was rather sudden, after my mother had a stroke and we, the family, were unable to provide the constant care she required. I visited to look at a spare room, and the manager came to visit my mother for an assessment, and we decided on an initial 2 week respite package. I was immediately impressed by the thoughtfulness and compassion shown during quite a hard time. We dropped my mother off, frail at this point, and were worried about how she would get on, and within a week her condition was much improved. Since then, almost two months later, she has continued to improve, is eating well, gradually gaining strength, and while not wanting to leave her room much, is much healthier and in a better frame of mind. This, I am sure, is down to the quality of care; the staff are genuinely lovely, caring, thoughtful, and happy to help. Oakdene is a lovely home, and I don't think we could have found a better place for Mum.

Having reached crisis point with my 95-year-old mother who has Alzheimer's we contacted Oakdene Care Home to enquire about an initial period of respite. We spoke with the Deputy Manager who was compasionate and understanding about our situation. She lead us through the admission proceedure advising about testing and all other aspects of respite care. She responded quickly by both phone and e-mail and was very supportive during a very emotional and difficult time. When we arrived we were met by a lovely carer who immediately made my mother feel welcome. The en suite room we were given was roomy with plenty of storage and an adapted bathroom and a lovely garden view, perfect for her needs. Acorn Lodge was very clean and all the staff we encountered were engaging and kind. We were encouraged to take familiar items for her room which made the arrival easier. My Mother has now become a permanent resident on each visit the staff are engaging and kind, treating the residents as individuals.

My uncle and I really don't think we could have found a better home for my aunt to be cared for once we were no longer able to meet her growing needs.

We chose Oakdene for some respite care for my Dad who has Alzheimers Disease. From the initial point of contact through to admission, the team were responsive, caring and very flexible. During his stay, the care my Dad has received has been of a high standard, with good communication at regular intervals. Despite the Covid restrictions, we are able to visit him and take him out for walks. The home is warm and friendly, spotlessly clean and very calm, even when the staff are very busy. It has given us great comfort to know Dad is cared for and looked after here.

My mother (and father) went into Acorn Lodge in 2017. We have always been very satisfied with the level of care provided by Oakdene staff and facilities. It's a shame they haven't been rewarded for all their dedication, as this is now apparent by the current high turnover of staff. I don't understand this, as the weekly care home fees are very high and increase each year are 10% or more.