
The strength of the home is definitely in the day-to-day care and dedication of all the staffS R(Daughter of Resident/Service User)

Her dignity has been a priority for the staff which we've been so relieved to see on a regular basisG Y(Daughter of Resident/Service User)

All bedrooms are ensuite and newly decorated. The shared lounge is light and airyC H(Daughter of Resident/Service User)

The strength of the home is definitely in the day-to-day care and dedication of all the staffS R(Daughter of Resident/Service User)

Her dignity has been a priority for the staff which we've been so relieved to see on a regular basisG Y(Daughter of Resident/Service User)

All bedrooms are ensuite and newly decorated. The shared lounge is light and airyC H(Daughter of Resident/Service User)

Oakdene is a privately owned and run residential and nursing home based in Three Legged Cross.
The home provides high-quality care 24 hours a day to all of its residents, with excellent facilities including residents' lounges and dining areas and peaceful garden areas.
Other facilities and services include chiropodists visits and weekly visits from the hairdressers, special assisted baths, lifts between floors and nutritious freshly cooked meals prepared by highly-skilled onsite chefs.
They provide dementia care in the purpose-built Acorn Lodge Unit.
Care Provided by Oakdene Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are a guideline and can be confirmed depending on a needs assessment.
The price(s) shown are provided by the care home. Contact Oakdene Care Home for full pricing details and T&Cs.
Contact Oakdene Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Helen Lacey (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (65)
Oakdene Care Home Reviews (67)
Oakdene Care Home has a Review Score of 8.3 (8.269) out of 10, based on 6 reviews in the last 2 years.
Over all time Oakdene Care Home has 67 reviews.
Although my mother was only in Acorn Lodge for just under two weeks before she passed away, the staff did everything they could for her. We were kept well informed of any issues with her medical needs. I cannot speak highly enough of the staff, unfortunately, I did not have all their names, a special thanks to the lead carers in the Acorn Lodge. I have put satisfactory for Activities as my mother didn't have a chance to use them (this was due to the mandatory 14-day lockdown isolation due to Covid).
Thank you so much for taking the time to leave such a kind review. The staff at Acorn Lodge will be pleased to hear of the impact they had when looking after your Mother.
The care from the staff is both loving and thorough, making my mother happy to reside at Acorn Lodge (Oakdene Care Home). The manager has stepped up to the role very well and her leadership style is both professional and empathetic and a big improvement over her predecessor's. However, since the care home has fallen from a private care home into a large corporate organisation, the true signs of greed surface every year. Double-digit price increases without any justification, to now £1,400 per week is really taking the ...., especially when the staff are on virtually the minimum wage. This is a disgrace and the shareholders should take a long hard look at themselves in the mirror!
Thank you for your review and for your kind words around the care that my team extend to your mother and we do pride ourselves on the happy homely environment that we create. Every year the charging structure is reviewed to ensure that we are able to continue to offer residents the high-quality...
During the pandemic, keeping up to date about my mum's health and wellbeing has been challenging. Thankfully whether by email or telephone the efforts of both the care staff and the admin staff have ensured that a week does not go by without a message of some sort or other to let me know how she is and that she is safe and well.
Thank you for taking the time to send this kind review. We have had to adapt the way we communicate with each other, so much over the last year. My team have risen to each challenge and have managed to make sure that loved ones can continue to be involved in helping us to provide high standards of care to our residents.
Although sadly, mum was only in Acorn Lodge for three weeks until she passed away, the care she was given and the support the family had from the staff was amazing. Obviously, due to the pandemic, contact with mum was restricted, but in her last few days, the staff did everything to make sure we were able to be with her whenever we wanted. We cannot thank them enough for their kindness.
Thank you so much for this review. We always feel so privileged to look after our residents during the end of their life. The staff team have responded so well to the challenges this pandemic has presented and ensured that all essential visits take place in a safely managed way.
My Mother has resided in Oakdene Care Home for several years now and like everyone with a loved one in a Care Home it has been a very difficult time during the past year, however, I am so thankful that my Mother has been and is under the care of their amazing staff and management. I will never forget that they all put themselves on the front line to continue the professional and loving care given to all the residents under such an extreme situation. The staff are always friendly, welcoming and someone is always available to help when I call which has been very important during this time. If I've ever needed to be informed about something regarding my Mother's care, I have always been contacted immediately, which is really important for my peace of mind. During the time I haven't been able to visit it's been a comfort to know how much all the staff really care and have done so many extra things to help with my Mother's well being.
Thank you for such a lovely review. We have been so proud of our team, especially during this pandemic. Let us hope for continued better days.
Mum has been at Acorn Lodge (part of Oakdene Care Home) for nearly 3 years and she has been superbly cared for and is happy. The dedication of all the staff is superb and they really care about the well-being of their residents. We looked at many many care homes for Mum but are so glad we selected Oakdene. Mum's friends and family all say the same.
Thank you for taking the time to review our lovely Home. Your kind words will mean so much to our dedicated team.
My mum has been at Oakdene Care Home since November 2018. She has been happy and extremely well-cared for during this time. The staff are definitely Oakdene’s biggest asset. They have all done an amazing job this year, despite the difficulties. My mum has a very small appetite but she is always kept well-supplied with a bowl of fresh fruit in her room, which she loves. So thank you all.
Thank you for this kind review. I agree that the staff team have been brilliant, especially during such challenging times.
I cannot speak highly enough of the hard work and dedication of the team looking after my husband. They show such care and kindness. He is so well looked after; he always looks so smart and it's obvious to me that he receives excellent personal care. They show great kindness to me when I phone and I am very reassured he is receiving excellent care.
Thank you so much for such kind words. The staff team will be thrilled to hear this.
My Dad gets wonderful care at Oakdene and the staff have all gone the extra mile to protect the residents from Covid. There are always activities going on, the whole place is spotlessly clean, well maintained and the food is always good. Dad was at a different home before he came to Oakdene, the difference between the two is unbelievable, thank you!
Thank you for this lovely review. We feel very proud and privileged to be providing care to our wonderful residents.
I have peace of mind that my nan is well looked after, well-fed and entertained. The staff are friendly, professional and caring and love the activities they organise along with the newsletters so we can see what she has been up too and what's planned. Well done to you all.
Thank you so much for your kind review. We are pleased with our monthly newsletters and feel they give great insight to life at Oakdene. Glad you feel the same!
I cannot praise all the staff at Oakdene Acorn Lodge for the care and support to my mother in this very trying time. I am able to visit mum at the moment with the help of a special room being available and we can hold hands. It was her birthday recently and all the staff made her day very special. If ever I phone the home to book an appointment or to ask for information about mum I am treated with courtesy and friendliness.
Thank you so much for such kind words. We are so pleased with our COVID secure visiting pod and have enjoyed seeing families and friends reconnecting.
The rest home is a modern building with all amenities. The Residents are well looked after by the caring Staff. The meals are very nice, especially the Desserts and Cake! The staff are caring and attentive and have taken good care of my Mother. It is a well-run care home where 'Care' means "Care".
Thank you so much for your kind words. We are so looking forward to seeing friends and family again- and sharing some cake, of course!
A dedicated team who know the residents and their needs well and who are always ready to answer any queries or questions.
This is the 6th year my father has been here and I would make exactly the same choice again! Thank you.
Mum has been at Acorn Lodge since 2016. Staff are friendly and approachable and always make us welcome. Mum is treated with respect and her needs met with care and respect for her privacy. The home is clean and mum enjoys the activities she is able to join in with. During the current difficult situation due to Covid-19 we have been glad that mum is in safe, caring and understanding hands.
They have kept everyone safe and still carried on with the wonderful personal care etc.
A huge thank you to each and every one.
A very dear friend who was very independent until a few months ago had a short spell in hospital after a fall and we were advised that she needed full-time care to ensure her safety. She has been in Oakdene for nearly 8 months now and although it took her a little time to settle, the care and patience she has had from all the wonderful staff there has been outstanding and she now really thinks of it as home. I would also like to thank Oakdene for their decision to close the home to visitors due to the pandemic long before the government advice and this action has ensured the safety of all residents and staff. Sadly this has meant that we have been unable to visit her for some months now but we were allowed a "window" visit on her 101st Birthday recently. We look forward to regular visits again when we are allowed to do so. Oakdene is a wonderful home from home and I am so glad we found it.
My Mum has been in Oakdene since the end of December 2019. My Mum has settled in extremely well and this makes me very happy. She always looks clean and tidy. Her room is lovely and kept to a high clean standard. The staff are very caring and nothing is too much trouble for them. Food is first class and there are lots of activities with again caring staff. I think all of the staff are amazing, especially in this difficult time of lockdown at the moment. They share photos and comments on Facebook, which again with lockdown this is a lovely way to keep in touch. Thank you all at Oakdene. Take Care.
Both Mum and Dad have been at Oakdene since April of 2019 and are very happy there. The home is very clean and the staff very caring. The food is great and there are lots of activities for them to participate in as they choose. I live in the US and am an only child and feel blessed to have found a safe and comfortable home for my parents.
All the staff are polite, everyone speaks to you, very polite. The car parking is not very good, there needs to be more care spaces for visitors. I can't think of any more to say. I don't have any worries, except car spaces. Thank you.
Always clean and friendly with lots of outside connection with schools etc. Activities always on offer.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
10 Bed Vacancies
Posted: 27 August 2026Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
News (0) & Events (0)
There are no news items for Oakdene Care Home.
There are no upcoming events for Oakdene Care Home.
Awards / Recognitions (1)
- 15 Sep 2019Recipient: Oakdene Care Home
Accreditations
There are no accreditations posted yet for Oakdene Care Home.
Meet the Team (6)

Cherelle is the dedicated Deputy Manager of Oakdene Care Home

Remy has been at Oakdene since the beginning of 2022. Remy has worked her way up from a carer to Head of department in activities. Remy thoroughly enjoys planning trips for our residents to enjoy and most of all seeing them happy makes her happy.

Ben has worked at Oakdene since 2012. Ben is responsible for the overall cleanliness of the home. He is passionate about promoting a culture of good practice within his team of 5 housekeepers. Ben is often found completing word games with residents in the lounges!

Richard serves as the Head of Maintenance at Oakdene Care Home. Dedicated to ensuring a safe, comfortable, and well-maintained environment for residents, staff and visitors, Richard leads the maintenance team with a proactive and detail-oriented approach.

Tom is the dedicated gardener at Oakdene Care Home creating a vibrant, welcoming outdoor space for residents, staff and visitors.
Known for his green thumb and friendly nature, Tom takes pride in maintaining the home's gardens.
Tom believes that gardening has a powerful role in supporting wellbeing, and he often involves residents in light gardening activities, encouraging connection with the outdoors.
Whether he’s planting a new rose bush or simply chatting with a resident during his rounds, Tom’s presence adds life and warmth to the Oakdene community.

Sharon is our receptionist here at Oakdene.
She takes pride in getting to know our residents and their loved ones as well as being a familiar, friendly face that you can count on to brighten your day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakdene Care Home to verify any information. View our terms and conditions. Oakdene Care Home has an Enhanced Service -more info.