Oakdene Care Home

Ringwood Road, Three Legged Cross, Wimborne Minster BH21 6RB
Submit a Review
8.0 62 Reviews
  • Oakdene Care Home, Wimborne Minster
Oakdene is a privately owned and run residential and nursing home based in Three Legged Cross.

The home provides high-quality care 24 hours a day to all of its residents, with excellent facilities including residents' lounges and dining areas and peaceful garden areas.

Other facilities and services include chiropodists visits and weekly visits from the hairdressers, special assisted baths, lifts between floors and nutritious freshly cooked meals prepared by highly-skilled onsite chefs.

They provide dementia care in the purpose-built Acorn Lodge Unit.

Show Oakdene Care Home on the Map

Care Provided by Oakdene Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Older Person Care
  • Permanent Care
  • Physical Disability
  • Respite Care
  • Visual / Hearing Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative / End of Life Care
  • Parkinson's Disease

Good to Know

  • Person in charge
  • Carl Bradely (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Oakdene Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,600
    • Self-Funded Residential Dementia Care £1,100 – £1,800
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,800

  • Fees are a guideline and can be confirmed depending on a needs assessment.
  • (these prices are only a guideline, please contact Oakdene Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oakdene Care Home Reviews (62)

Total of 62, showing 41-60
8.0

Oakdene Care Home has a Review Score of 8.0 (8.036) out of 10, based on 5 reviews in the last 2 years. Over all time Oakdene Care Home has 62 reviews.

Overall Experience

  • 47
  • 12
  • 2
  • 1
  • 0

Date Published

62
1
2
5
57

Review from P B (Son of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Acorn Lodge for almost a year and during that time we have been very pleased with the choice of Oakdene for my Mother. As well as the excellent care and cosy environment, we have been impressed with the overall improvement in my mother's mental and physical wellbeing. A comfortable
home I would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D R (Husband of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am perfectly satisfied that my wife is cared for in the best possible way given the limitations of her illness.
Staff are caring, compassionate and considerate and keep me aware of any health concerns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S G (Daughter of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Acorn Lodge since February this year and is like a new person. The care she has is excellent, with caring and happy carers around her.
Nothing is too much trouble and Mum always looks clean and well dressed. The food is good and there is plenty of it, with time taken to feed the
people unable to feed themselves, but its the little extra which makes the difference.
Whilst it's been hot, there has been ice cream in the afternoon and homemade cakes every afternoon.
We are always made very welcome and it's absolutely wonderful for me as Mum's previous carer to see her so happy and stimulated. Thank you to all the staff of Acorn for giving Mum some quality of life back.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Daughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was happy at Oakdene. All the staff were very considerate, professional and caring.
My father had vascular dementia and his food preferences were always taken into consideration. His right to choose was upheld throughout his stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H J (Daughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very happy at Oakdene. The care is very good and people treat her with kindness and dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony S (Son of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as my wife and I walked into Oakdene, we felt it was the right place for my mother. The kindness and understanding of the staff, the bright, clean rooms, and the active care of the residents we saw made the choice an easy one. From the day my mother arrived into a room filled with her favourite
pictures and orchids, she relaxed. The staff always made time to tell us what Mum had been doing and how she was. They made huge efforts to get her into the garden, which she loved. They gave her food she enjoyed, even when, towards the end, her preferences were a little unusual. At all times we felt her mental well-being, as well as her physical comfort, mattered to everyone. Staff chatted to her, knowing stories about her life that we hadn't told them. If someone you love needs care, we can't recommend Oakdene highly enough. Whilst not cheap, it is certainly not the most expensive around, and the homely environment and standard of genuine care given by the staff here is beyond price.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annette W (Daughter of Resident) published on 8 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Oakdene in November 2018, it was a huge thing for her and my father who had been married 64 years. From our first meeting with staff, through her traumatic move to her new home until her end of life care, all the staff we met were kind, caring and thoughtful. I was very happy to leave
my mum in the care of the staff who looked after her so well.


The whole family were welcome to visit at any time and we always found the home to be spotlessly clean, and food served was of an excellent standard. I would not hesitate to recommend if a family member could no longer stay in their own home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley S (Daughter of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother is shown on a regular basis is exceptional. I can visit anytime and she is always safe, well cared for and enjoying the company of other residents. Meals are well balanced and the facilities are clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christopher S (Son of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our first hand experience of Oakdene was simply outstanding from the moment we contacted them about my mum, who had vascular dementia. All the staff were kind, considerate and caring. Nothing was ever too much trouble. Oakdene is always spotless and clean and smells as fresh as a daisy, unlike many
of the other care homes we viewed. It really does not feel like a care home facility at all, much more like a friendly hotel!
With lots of little human touches, every guest is treated with respect and dignity. In a sea of mediocrity, Oakdene truly is a shining light that makes the process and experience for both residents and their families a caring and positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm welcoming home. Would recommend it. My mother is very happy and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from hospital into the care of Oakdene Nursing & Residential Care Home and in a very short space of time her condition improved markedly. This is due in large part to the wonderful and genuine care she has received from all of the staff in the care home.
She remains very settled
and content in this very caring environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Oakdene Nursing & Care Home is a good care home with very caring staff.
They do offer lots of activities and I especially like the fact they bring animals into the home as they relieve stress.
I am not so impressed by the large amount of cost increases seen this year with no extra services.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah E (Resident) assisted by family/friend published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very comfortable here the staff are very kind and the nurses are very quick to pick up on and respond to any health problems. The activities in the afternoons keep my brain going. The food is very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Avril D (Daughter of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident for nearly two years, all the staff I have met have treated my mother with respect and care.
All the staff know the residents well and it is akin to a mini-community - with varied activities which residents are encouraged to participate in.
My only concern is the two price
rises in the last 2 years equating to over 20%.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony H (Son of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are what makes this care home so good.
They are very considerate and show great sensitivity to the residents and their relatives.
The best compliment that I can pay them is that when I drive away I am confident that mum is comfortable and very well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C I (Son of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent staff and local management, but dealing with top management over fees etc is difficult.
Home has improved over the last few months with more activity staff and trips.
On the whole, family happy there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for approximately 5 years. The nursing and care staff are excellent and caring. The domestic staff keep everything very clean.
Lack of activities is a big problem. Since the lady who ran activities retired in June, there has been little stimulation for the residents. Since
the new owners have taken over, the fees have increased twice, substantially with no evidence of change in conditions for the residents or staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Son of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is very relaxed and happy in Oakdene. He has improved medically since being admitted and his outlook seems much better. I am able to leave and not continually worry. It has been a good move.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann L (Wife of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been here for 3 years and I am very pleased with the care he received. Care staff are brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donald R (Husband of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found management and staff at all levels pleasant, helpful, bright and genuinely caring.
I am pleased with the level of care provided and appreciate being kept advised by the nursing staff of my wife's welfare situation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.0 (8.036)

Overview of Review Score

The Review Score of 8.0 (8.036) out of 10 for Oakdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.379 for Oakdene Care Home is calculated as follows: ( (39 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 58 Ratings = 4.379

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.657 Points relating to the number of positive Reviews for Oakdene Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 4 Positive Reviews ÷ 14.2 = 0.282

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

10 Bed Vacancies

posted 28 Apr 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Helen

Helen Lacey

Job Title: Home Manager

Joined: 2025

Helen Lacey is the dedicated Home Manager at Oakdene Care Home, bringing compassion, leadership, and a strong commitment to excellence in care since joining in 2025. With a wealth of experience in adult social care, Helen is passionate about creating a safe, supportive, and engaging environment for residents, families, and staff alike. Her person-centred approach ensures that every individual at Oakdene feels valued, respected, and truly at home. Under her guidance, Oakdene continues to thrive as a welcoming community focused on dignity, wellbeing, and quality of life.


Remy

Remy Sines

Job Title: Activities Co-Ordinator

Joined: 2022

Remy has been at Oakdene since the beginning of 2022. Remy has worked her way up from a carer to Head of department in activities. Remy thoroughly enjoys planning trips for our residents to enjoy and most of all seeing them happy makes her happy.


Ben

Ben Dodson

Job Title: Head Housekeeper

Joined: 2012

Ben has worked at Oakdene since 2012. Ben is responsible for the overall cleanliness of the home. He is passionate about promoting a culture of good practice within his team of 5 housekeepers. Ben is often found completing word games with residents in the lounges!


Richard

Richard

Job Title: Head of Maintenance

Richard serves as the Head of Maintenance at Oakdene Care Home. Dedicated to ensuring a safe, comfortable, and well-maintained environment for residents, staff and visitors, Richard leads the maintenance team with a proactive and detail-oriented approach.