
The strength of the home is definitely in the day-to-day care and dedication of all the staffS R(Daughter of Resident/Service User)

Her dignity has been a priority for the staff which we've been so relieved to see on a regular basisG Y(Daughter of Resident/Service User)

All bedrooms are ensuite and newly decorated. The shared lounge is light and airyC H(Daughter of Resident/Service User)

The strength of the home is definitely in the day-to-day care and dedication of all the staffS R(Daughter of Resident/Service User)

Her dignity has been a priority for the staff which we've been so relieved to see on a regular basisG Y(Daughter of Resident/Service User)

All bedrooms are ensuite and newly decorated. The shared lounge is light and airyC H(Daughter of Resident/Service User)

Oakdene is a privately owned and run residential and nursing home based in Three Legged Cross.
The home provides high-quality care 24 hours a day to all of its residents, with excellent facilities including residents' lounges and dining areas and peaceful garden areas.
Other facilities and services include chiropodists visits and weekly visits from the hairdressers, special assisted baths, lifts between floors and nutritious freshly cooked meals prepared by highly-skilled onsite chefs.
They provide dementia care in the purpose-built Acorn Lodge Unit.
Care Provided by Oakdene Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are a guideline and can be confirmed depending on a needs assessment.
The price(s) shown are provided by the care home. Contact Oakdene Care Home for full pricing details and T&Cs.
Contact Oakdene Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Helen Lacey (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (65)
Oakdene Care Home Reviews (67)
Oakdene Care Home has a Review Score of 8.3 (8.269) out of 10, based on 6 reviews in the last 2 years.
Over all time Oakdene Care Home has 67 reviews.
We are kept up to date with any health issues which we appreciate.
Overall we are very happy.
Difficult to make a meaningful assessment. He is and has been incapacitated for five years and cannot communicate. He is, however, being well looked after and nursed.
I can't thank the staff enough for the way she has been looked after, particularly through a difficult time.
Always a pleasant welcome to the family of the residents. My mother has a lovely clean room, is well looked after ensuring all her needs are met. She appears to be happy and says she likes all her meals, the staff ensure she sits with her friends at mealtimes too. The staff genuinely care about their residents.
My cousin enjoys living at Oakdene and is very happy there. She is well looked after, just needs a little more help with her clothes.
My mother has been in Acorn Lodge for almost a year and during that time we have been very pleased with the choice of Oakdene for my Mother. As well as the excellent care and cosy environment, we have been impressed with the overall improvement in my mother's mental and physical wellbeing. A comfortable home I would highly recommend.
Staff are caring, compassionate and considerate and keep me aware of any health concerns.
Nothing is too much trouble and Mum always looks clean and well dressed. The food is good and there is plenty of it, with time taken to feed the people unable to feed themselves, but its the little extra which makes the difference.
Whilst it's been hot, there has been ice cream in the afternoon and homemade cakes every afternoon.
We are always made very welcome and it's absolutely wonderful for me as Mum's previous carer to see her so happy and stimulated. Thank you to all the staff of Acorn for giving Mum some quality of life back.
My father had vascular dementia and his food preferences were always taken into consideration. His right to choose was upheld throughout his stay.
My mother is very happy at Oakdene. The care is very good and people treat her with kindness and dignity.
As soon as my wife and I walked into Oakdene, we felt it was the right place for my mother. The kindness and understanding of the staff, the bright, clean rooms, and the active care of the residents we saw made the choice an easy one. From the day my mother arrived into a room filled with her favourite pictures and orchids, she relaxed. The staff always made time to tell us what Mum had been doing and how she was. They made huge efforts to get her into the garden, which she loved. They gave her food she enjoyed, even when, towards the end, her preferences were a little unusual. At all times we felt her mental well-being, as well as her physical comfort, mattered to everyone. Staff chatted to her, knowing stories about her life that we hadn't told them. If someone you love needs care, we can't recommend Oakdene highly enough. Whilst not cheap, it is certainly not the most expensive around, and the homely environment and standard of genuine care given by the staff here is beyond price.
My mother moved to Oakdene in November 2018, it was a huge thing for her and my father who had been married 64 years. From our first meeting with staff, through her traumatic move to her new home until her end of life care, all the staff we met were kind, caring and thoughtful. I was very happy to leave my mum in the care of the staff who looked after her so well.
The whole family were welcome to visit at any time and we always found the home to be spotlessly clean, and food served was of an excellent standard. I would not hesitate to recommend if a family member could no longer stay in their own home.
The care my mother is shown on a regular basis is exceptional. I can visit anytime and she is always safe, well cared for and enjoying the company of other residents. Meals are well balanced and the facilities are clean.
With lots of little human touches, every guest is treated with respect and dignity. In a sea of mediocrity, Oakdene truly is a shining light that makes the process and experience for both residents and their families a caring and positive one.
Very warm welcoming home. Would recommend it. My mother is very happy and well cared for.
She remains very settled and content in this very caring environment.
They do offer lots of activities and I especially like the fact they bring animals into the home as they relieve stress.
I am not so impressed by the large amount of cost increases seen this year with no extra services.
I am very comfortable here the staff are very kind and the nurses are very quick to pick up on and respond to any health problems. The activities in the afternoons keep my brain going. The food is very good.
All the staff know the residents well and it is akin to a mini-community - with varied activities which residents are encouraged to participate in.
My only concern is the two price rises in the last 2 years equating to over 20%.
They are very considerate and show great sensitivity to the residents and their relatives.
The best compliment that I can pay them is that when I drive away I am confident that mum is comfortable and very well looked after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
10 Bed Vacancies
Posted: 27 August 2026Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
News (0) & Events (0)
There are no news items for Oakdene Care Home.
There are no upcoming events for Oakdene Care Home.
Awards / Recognitions (1)
- 15 Sep 2019Recipient: Oakdene Care Home
Accreditations
There are no accreditations posted yet for Oakdene Care Home.
Meet the Team (6)

Cherelle is the dedicated Deputy Manager of Oakdene Care Home

Remy has been at Oakdene since the beginning of 2022. Remy has worked her way up from a carer to Head of department in activities. Remy thoroughly enjoys planning trips for our residents to enjoy and most of all seeing them happy makes her happy.

Ben has worked at Oakdene since 2012. Ben is responsible for the overall cleanliness of the home. He is passionate about promoting a culture of good practice within his team of 5 housekeepers. Ben is often found completing word games with residents in the lounges!

Richard serves as the Head of Maintenance at Oakdene Care Home. Dedicated to ensuring a safe, comfortable, and well-maintained environment for residents, staff and visitors, Richard leads the maintenance team with a proactive and detail-oriented approach.

Tom is the dedicated gardener at Oakdene Care Home creating a vibrant, welcoming outdoor space for residents, staff and visitors.
Known for his green thumb and friendly nature, Tom takes pride in maintaining the home's gardens.
Tom believes that gardening has a powerful role in supporting wellbeing, and he often involves residents in light gardening activities, encouraging connection with the outdoors.
Whether he’s planting a new rose bush or simply chatting with a resident during his rounds, Tom’s presence adds life and warmth to the Oakdene community.

Sharon is our receptionist here at Oakdene.
She takes pride in getting to know our residents and their loved ones as well as being a familiar, friendly face that you can count on to brighten your day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakdene Care Home to verify any information. View our terms and conditions. Oakdene Care Home has an Enhanced Service -more info.