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Silverways Nursing Home

Silver Way, Highcliffe, Christchurch, Dorset BH23 4LJ
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Silverways Nursing Home, Christchurch
Silverways Nursing Home, Christchurch
Silverways Nursing Home, Christchurch

Silverways is delightfully set in landscaped grounds of one and a half acres in a quiet residential area of Highcliffe on the Dorset coastline, close to Highcliffe Castle, Mudeford Beaches, Quay and Christchurch harbour.

The home has 2 floors with access by lift to the upper floor. The home is well equipped to provide nursing care of the highest standard with registered nurses on duty at all times.

Cheerful, friendly staff offer...  

Care Provided by Silverways Nursing Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 61 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,288 - £1,450£1,288 - £1,450
Nursing Care£1,288 - £1,450£1,288 - £1,450

Prices range depending on single or double occupancy and whether or not an en-suite is required.

Contact Silverways Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janine May (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • Simply visit your loved one when you are available.

Parking

  • Parking on site.

Silverways Nursing Home Reviews (43)

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9.7

Silverways Nursing Home has a Review Score of 9.7 (9.682) out of 10, based on 15 reviews in the last 2 years. Over all time Silverways Nursing Home has 43 reviews.

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Showing 43 reviews matching selected criteria
Review from David R (Son of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience
My mother has been a resident at Silverways for approximately eight years. During that period the standard of care has been excellent. All of the staff treat her with great care and dignity.

Overall she appears happy and her family are very pleased with the care she receives.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for your lovely review. I look forward to seeing you in the home soon. Best wishes.

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Review from Ian H (Son of Resident) published on 6 February 2024 Submitted via Website
Overall Experience
Choosing a nursing home for a loved one can be a daunting task, but I can wholeheartedly say that the care provided to my father was exceptional, and I recommend Silverways wholeheartedly.
My father was a resident here for ten months, and the level of compassion, dedication, and personalized attention he received surpassed our expectations. What truly sets this facility apart from others we inspected was the genuine and loving care extended to Dad, balanced with keeping our family informed about any changes in my dad's health or care plan. They proactively engaged in discussions about my father's needs, ensuring that my mother was always part of the decision-making process.

I am immensely grateful for the outstanding care provided by the entire team at Silverways. Their unwavering dedication and genuine love for their residents make it a place where families can have peace of mind, knowing that, in our case, our beloved husband/father was in the best hands possible.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you, Ian, for your heartwarming review. It truly means the world to us. Best wishes.

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Review from Philippa S (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience

The staff here are so caring! During a very difficult time they were all both calm and truly respectful. The ambience and atmosphere was wonderful, the whole of everywhere was immaculately clean and we were always greeted with a smile. All needs were perfectly accommodated for and the food was exceptional! We were offered tea/coffee each time we went in which was every day and any questions we had were answered honesty and with compassion. We simply couldn't have wished for a better place. Laughter was met with laughter and tears were met with comfort and support. An absolutely amazing place which none of our family can fault in any way.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you so much for your lovely review Philippa, it really does mean the world to us to hear this.

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Review from L W (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

One word - Excellent!

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you so much! See you soon and best wishes.

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Review from N H (Son of Resident) published on 5 October 2023 Submitted via Postal Card
Overall Experience

My mother has been in Silverways for about six weeks now. We have found the place to be very clean, accommodating of mother's needs etc. The staff are kind and considerate and always very friendly. Well done Silverways.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for your kind review, as always these act as a great motivator for our team. We will pass on your lovely feedback. Best wishes.

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Review from Ruth T (Daughter of Resident) published on 22 September 2023 Submitted via Website
Overall Experience

'Top class' is my mum's verdict. She has lived here for 14 months. She consistently tells me how good the staff are. She enjoys the food and lives the activities. I feel happy that she is here. She is loved and cared for. Mum was a nurse all her life and knows what good care is.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for your lovely comments. As you know we are so proud of our team and the wonderful care they provide, they will be delighted to read your kind words. Best wishes.

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Review from Caroline P (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

My mother has been resident at Silverways for almost a year and is very happy and settled. I can't fault the care and kindness shown to my mother. As a family, we feel confident that she is in good hands and enjoying all Silverways has to offer. We would recommend this nursing home to others without hesitation.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you so much for your wonderful words. We'll be sure to pass these on to the entire team. Best wishes, Home Manager.

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Review from Glynda M (Sister of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

My brother was in respite care for three weeks in July whilst I went away on holiday. Silverways went out of their way to make him feel welcome and 'at home'. The care he received was outstanding. I would not hesitate to recommend Silverways Care Home.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for your lovely review. All the best, Home Manager.

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Review from Andrew R (Son of Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

Staff are lovely and very caring, going over and above to keep Dad happy. Dad is always kept happy by the activities manager. Communication between working staff and family is excellent.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you so much for your lovely review. I will be sure to pass your comments on to our activities lady and the wider team. Best wishes.

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Review from Alison F (Daughter of Resident) published on 28 March 2023 Submitted via Website
Overall Experience

I cannot rate this nursing home more highly. My mother was so well looked after for the time she was a resident. The home is well managed, and the staff are friendly and attentive to all needs. It is incredibly clean, and there are always activities to keep people busy. My mother’s end-of-life care was excellent. A very caring team offered my mother a very positive experience and a peaceful end to her life.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Thank you so much for your wonderful review, Alison. I wish you and your family all the best.

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Review from Andy D (Son of Resident) published on 23 November 2022 Submitted via Postal Card
Overall Experience
Staff very attentive and kind, and my mother always looks comfortable and well cared for.

Nothing is too much trouble.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Dear Andy, thank you for the lovely review. I look forward to seeing you visiting again soon. Best wishes.

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Review from Alan G (Son of Resident) published on 20 July 2022 Submitted via Postal Card
Overall Experience

Since my dad has arrived, the service has been brilliant.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Thank you, Alan; your comment means a lot to us. We look forward to seeing you in the home soon.

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Review from Janet S (Wife of Resident) published on 20 July 2022 Submitted via Postal Card
Overall Experience

My husband fractured his hip and underwent surgery for a partial hip replacement. He was discharged barely able to stand, and we decided, together, that he needed respite to enable him to return to his mobility before the fall; Silverways were able to do this, and he has made a very good recovery with all the TLC from all of the staff. His confidence has returned and he now feels he can return home with a care package in place. The nurses have explained that regular pain relief is enabling him to get around and complete some of the activities of his personal care. The manager is kind and considerate. I have no hesitation in recommending Silverways for the catering, laundry, cleaning, activities, health care, assistants, reception, nurses and matron. Well done, and thank you so much.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Thank you, Janet, for your kind words. This really means a lot to us and acts as a great motivator for the team. Keep in touch.

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Review from B D (Wife of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience
No complaints.
Everybody approachable and helpful.

Manger is very efficient.

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Review from H R (Relative of Resident) published on 17 May 2022 Submitted via Postal Card
Overall Experience

A lovely home from home for our mum now she can no longer live in her own home. Very capable nursing home.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Thank you for the lovely review, we will be sure to pass on your kind words to the entire team.

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Review from Andrew S (Son of Resident) published on 4 May 2022 Submitted via Postal Card
Overall Experience

We moved my elderly mother to Silverways after having some concerns over her previous home. We could not be happier with the care she receives. The manager and staff are always very friendly, supportive and extremely professional. We could not recommend the nursing home highly enough.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Dear Andrew, thank you for your lovely review. We will be sure to pass on your positive comments to the entire team. Best wishes.

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Review from Jenny C (Daughter of Resident) published on 4 May 2022 Submitted via Postal Card
Overall Experience

I live overseas, and knowing my mother is happy, safe and incredibly well cared for at Silverways is an absolute Godsend. I know she is in the capable, professional and gentle hands of the wonderful staff. These staff (in every department) have to be the best in the country; their love and care for my mother is something for which I can never thank them enough.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Dear Jenny, thank you so much for your wonderful review. The entire team work tirelessly to ensure that all of our residents feel like part of the family and at home here with us. We will pass on your comments and thank you again for taking the time to leave a review. Best wishes.

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Review from Fiona B (Daughter of Resident) published on 20 April 2022 Submitted via Postal Card
Overall Experience

My mother has been at Silverways for five years. After being very reluctant to move from her home, she settled well because of the kindness of the staff. Relationships at Sliverways are excellent, which means the ethos and atmosphere are just what you would want. Activities provided are engaging and fun. Mum likes the food - especially the cake! I know she is safe there, and I completely trust them to keep her spirits high too. I am very thankful for the excellent care they give to her.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Thank you for taking the time to leave a review of Silverways Nursing Home; we are delighted to receive such positive feedback.

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Review from Doreen B (Resident / Service User) published on 20 April 2022 Submitted via Postal Card
Overall Experience

I have been living here for the past four years. Always been treated with dignity and respect. Have made mad friends here. I am happy and content.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Thank you for taking the time to leave a review of Silverways Nursing Home. We will be sure to circulate your positive feedback to the entire team. Best wishes.

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Review from Lynne K (Daughter of Resident) published on 20 April 2022 Submitted via Postal Card
Overall Experience

Mum arrived on 28/2/22 and so far, cannot speak highly enough of how she has been/is cared for. Upon arrival, all the staff popped into her room and introduced themselves; it was such a lovely welcome. Mum seems to have settled in very well and is happy in her new environment.

Reply from Suzanne Cross, Home Manager at Silverways Nursing Home

Thank you for taking the time to leave a review of Silverways Nursing Home. We will be sure to circulate your positive feedback to the entire team. Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Silverways Nursing Home.

Meet the Team (1)

Janine May
Janine MayJob Title:Home ManagerJoined: 2025

Janine joins us as Home Manager, bringing a wealth of experience and knowledge from years in the industry.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silverways Nursing Home to verify any information. View our terms and conditions. Silverways Nursing Home has an Enhanced Service -more info.