Silver Way, Highcliffe, Christchurch BH23 4LJ
Silverways is delightfully set in landscaped grounds of one and a half acres in a quiet residential area of Highcliffe on the Dorset coastline, close to Highcliffe Castle, Mudeford Beaches, Quay and Christchurch harbour.
The home has 2 floors with access by lift to the upper floor. The home is well equipped to provide nursing care of the highest standard with registered nurses on duty at all times.
Cheerful, friendly staff offer 24hr person-centred care, to ensure dignity, privacy, choice and independence are maintained at all times. Silverways is a special place valued by all those who live, visit and work there.
Come and visit us and the team will be happy to answer any questions, and show you around the home.
Group: Christchurch Housing Society
Person in charge: Suzanne Cross (Matron)
Local Authority / Social Services: Dorset County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 61 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 45
Shared Rooms: 8
Rooms with ensuite WC: 6
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Silverways Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.2 (maximum of 10) for Silverways Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Silverways Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.083 for Silverways Nursing Home is calculated as follows: ( (1 Excellents x 5) + (11 Goods x 4) ) ÷ 12 Ratings = 4.083
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.082 Points relating to the number of positive Reviews for Silverways Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 12.2 positive Reviews (61 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12.2 Target = 0.082
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Silverways Nursing Home has a Review Score of 7.2 (7.165) from 1 Reviews
Review submitted from a Postal Card by P J (Son of Resident) on Tuesday 8 May 2018. Relates to March 2018.
Our mum is now an amazing 104 and is looked after at Silverways Nursing Home with loving care and attention. We are hugely grateful to all the staff who welcome us like old friends.
There is always an enthusiastic and cheerful atmosphere at the home.
How likely would you be to recommend Silverways Nursing Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for Silverways Nursing Home
There are currently no Care Home Idol entrants who have performed at Silverways Nursing Home