Silverways Nursing Home

Silver Way, Highcliffe, Christchurch BH23 4LJ
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9.9 41 Reviews
  • Silverways Nursing Home, Christchurch
Silverways is delightfully set in landscaped grounds of one and a half acres in a quiet residential area of Highcliffe on the Dorset coastline, close to Highcliffe Castle, Mudeford Beaches, Quay and Christchurch harbour.

The home has 2 floors with access by lift to the upper floor. The home is well equipped to provide nursing care of the highest standard with registered nurses on duty at all times.

Cheerful, friendly staff offer 24hr person-centred care, to ensure dignity, privacy, choice and independence are maintained at all times. Silverways is a special place valued by all those who live, visit and work there.

Come and visit us and the team will be happy to answer any questions, and show you around the home.
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Care Provided by Silverways Nursing Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 61 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1288 – £1450
  • Self-Funded Nursing Care: £1288 – £1450
  • RESPITE Self-Funded Residential Care: £1288 – £1450
  • RESPITE Self-Funded Nursing Care: £1288 – £1450

Prices range depending on single or double occupancy and whether or not an en-suite is required.

These prices are only a guideline, please contact Silverways Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Janine May (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (20)

Visiting

  • Simply visit your loved one when you are available.

Parking

  • Parking on site.

Silverways Nursing Home Reviews (41)

9.9

Silverways Nursing Home has a Review Score of 9.9 (9.870) out of 10, based on 21 reviews in the last 2 years.
Over all time Silverways Nursing Home has 41 reviews.

Overall Experience
  • 36
  • 5
  • 0
  • 0
  • 0
Date Published
  • 41
  • 1
  • 10
  • 21
  • 20
Reviewer Connection to Silverways Nursing Home
  • 16
  • 12
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from P J (Son of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum is now an amazing 104 and is looked after at Silverways Nursing Home with loving care and attention. We are hugely grateful to all the staff who welcome us like old friends.
There is always an enthusiastic and cheerful atmosphere at the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Silverways Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Silverways Nursing Home is calculated as follows: ( (218 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 247 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Silverways Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

No image found

Janine May

Job Title: Home Manager Joined: 2025

Janine joins us as Home Manager, bringing a wealth of experience and knowledge from years in the industry.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silverways Nursing Home to verify any information. View our terms and conditions. Silverways Nursing Home has an Enhanced Service - more info.