Drumconner, Bournemouth, Dorset
Drumconner, Bournemouth, Dorset
Drumconner, Bournemouth, Dorset

Drumconner Care Home (with Nursing) is an attractive recently refurbished period house set in prize-winning gardens within walking distance of Westbourne and the sea. There are 10 brand new luxurious bedrooms, with overhead hoists, electric profiling beds, seating areas, and ‘wet’ rooms with shower facilities. They offer a very high standard of care to both elderly and younger clients, for both permanent, convalescent and respite care. Drumconner has an outstanding reputation within the local community. Staff aim to enable residents to live as fully as possible with skilled care in an environment that fosters dignity, compassion, self-respect, independence, comfort and security. The Matron/Manager runs the Home in a very professional manner; with the residents’ best interests at heart, as she firmly believes that Drumconner is their ‘home’ Drumconner has a highly qualified Complementary Therapist who visits regularly, at no extra charge, which is another of Drumconner’s unique points.

Owner: Drumconner Homes Ltd

Person in charge: Jenna May (Matron/Manager)

Local Authority / Social Services: Bournemouth Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: AIDS/HIV • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Pre-admission assessment to be carried out. Ages 18+.

Languages Spoken by Staff (other than English): German, Spanish; Castilian, Polish, Tagalog

Single Rooms: 34

Shared Rooms: 1

Rooms with ensuite WC: 35

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Drumconner: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Drumconner has a Review Score of 7.9 (7.945)

The Review Score of 7.9 (maximum of 10) for Drumconner is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Drumconner in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.417 for Drumconner is calculated as follows: ( (10 Excellents x 5) + (14 Goods x 4) ) ÷ 24 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.528 Points relating to the number of positive Reviews for Drumconner is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.2 Target = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Drumconner?

  • Extremely LIKELY
    1
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Drumconner

  • Son of Resident/Service User
    2

The staff and nurses are all extremely friendly and kind. Everyone is very helpful. Overall the standard of care is very good and very attentive.

How likely would you be to recommend Drumconner? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

In general, Drumconner is a very well run, friendly and decent home.
The building itself is very old and in need of some modernisation, including double glazing to be fitted in some rooms.

How likely would you be to recommend Drumconner? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

September 2012

Westbourne in Bloom

Recipient: Drumconner

Date: Saturday 22 Sep 2012

more details

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Care Home Idol 2016

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