Care Homes Owned by Drumconner Ltd

Moving home is always traumatic but it was pure joy moving to Drumconnor. As the user is wheelchair bound he was collected by Drumconnor staff in their specially equipped transporter van then driven onto Drumconnor. Cheerful introductions and laughter put the user at ease. More welcoming faces and introductions to staff from an assortment of positions prepared the way to his chosen room and the comfort of the recliner. The ever ready British cup of tea preceded lunch. From the entrance hall, lift, corridor and the user's room, everywhere was spotlessly clean and smelt fresh. The room had a view of the sea which brought a smile to the new user's face. Having been born in Brighton the sea plays an important part in one's life. Recognising an avid Elvis Presley and football fan the maintenance staff affixed his extensive collection of memorabilia to the walls of his room. As a socially adept man his photographs and other objects readily inspire conversations with staff and visitors.

My sister has been at Drumconner for 4 years. She absolutely loves it, and the staff are lovely and take very good care of her. The food is really good and the staff are always on had to speak to if needed.

My friend was made to feel at home as soon as she entered Drumconner. She was very anxious and confused but was quickly put at ease by the wonderful caring staff. From the reception staff to the nursing staff to the exceptional carers, everything was done to make my friend comfortable and welcome. The care she receives everyday is exceptional and has made her a much happier person. Her room was warm, homely, modern and very clean. I would have no hesitation in recommending Drumconner for exceptional nursing care.

from (friend of resident)

My friend had superb care in a private room, with her own personal bathroom and a lovely sea view. Her room and the entire home was clean, comfortable and inviting. The care was professional, with friendly, kind staff. I would recommend Drumconner to anyone.

My grandpa spent a few months at Drumconner Care Home, and I can honestly say we couldn't have asked for a better experience. From the very beginning, the staff were incredibly kind, attentive, and genuinely caring-not just toward him, but toward our whole family.

My partner needs a lot of nursing care and I am more than happy with the care he receives. All the staff are lovely and make me feel very welcome when I visit. He has dementia and I feel well supported by the nurses and carers

I am incredibly grateful for the care and compassion shown to my brother during his stay at Drumconner. From the very beginning, the staff made both him and our family feel welcome. It was clear that they genuinely care about the wellbeing of their residents, not just physically but emotionally as well.

The nurses and caregivers were attentive, patient, and consistently kind, taking the time to get to know my brother as an individual. They treated him with dignity at all times, which meant a great deal to us. Communication was also excellent-staff kept us informed at all times.

The nursing home was clean, comfortable, and well-maintained, and his bedroom was light and airy.

Activities were thoughtfully organized, helping residents stay engaged and connected.

Knowing my brother was in such capable and compassionate hands gave our family real peace of mind. I would not hesitate to recommend Drumconner

We cannot recommend Drumconner highly enough if you are looking for somewhere for a member of your family.

If anyone is looking for excellent care for a loved one I would urge them NOT to heed the latest CQC report but to visit Drumconner and see for yourself.

What an amazing care home. Heard it was the best and can confirm it now! Mum was so well looked after. Best food best rooms best care! Always staff were able to answer questions on her health and well being or were able to get help in doing so. Nothing more we could ask for.

During my mother's stay at Drumconner both my self and mum found the staff kind and helpful, the care could not have been more attentive or better. Mum loved her environment, a room a lovely sea view where she would sitva gase out of the window.

My Uncle loves it at DrumConnor. Food is good, service is spot on and staff are very friendly. Annie and Chloe on reception always make you feel welcome and nothing is too much. Highly recommended. Thank you for looking after Chris.

After moving my cousin from another home, we are both delighted with the standard of care, room, atmosphere , food, & the communication between staff & cousin. He is so happy at Drumconner. We are welcomed every visit , Anne & Chloe on reception are very welcoming & friendly, they pass on messages from my cousin if he wants to see us. They also accept his many online shopping orders, taking them up to him. The nurses, deputy & manager, are always accessible, answering any questions or concerns , they also keep us informed on all medical updates. It's wonderful to be reassured that my cousin is happy and well looked after .

I feel strongly that the recent damming CQC report does not reflect the high quality of care I have witnessed.

I have taken my own step mum to visit mum and she's amazed at how lovely Drumconner is xx

I requested that the home manager contact my mother (or myself) so she could explain the circumstances and answer my mother's questions, but this has not happened.

We are so happy that our step-mother is being cared for at Drumconner. She considers it her home & the staff are making her time there as good as it can be. The staff are excellent at responding to any issues she has. The management of the care home is also excellent with a drive for continuous improvement & a quick response to any issues raised. We feel fully informed & involved which puts our minds at ease.

My mum was fast tracked and on arrival at Drumconner we were greeted at the door and given a very warm reception. mum was shown around the home and introduced to the staff on duty and encouraged to use all facilities. The service mum has received has been flawless and five star always attentive, showing compassion and empathy towards her. mum has built up great relationships with the staff and feels very safe and valued. it warms our hearts to see mum building friendships and smiling again. A special thank you to you all for providing a safe loving caring environment for mum.

My brother has been at Drumconner for a year. He has Huntington's Disease. The staff are lovely and treat him with care and respect. He is well looked after and enjoys the activities they have at the home. They understand the complex needs of an HD patient and are always willing to communicate with family if there are ever any concerns.

Drumconner has given us peace of mind, knowing mum is being well looked after by professionals. Thank you for giving her such a happy, caring home in the final stage of her life.