Drumconner Homes Lancing

13-21 Brighton Road, Lancing BN15 8RJ
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9.9 60 Reviews
  • Drumconner Homes Lancing, Lancing
Drumconner's team of experienced professionals is skilled in many forms of care specialist health, which they combine with social and emotional support.

Service standards are based around a core of dignity, independence and security as the team looks to help clients achieve self-respect and live in comfort.

Many activities and entertainments are organised to add to the home's atmosphere. Meals are prepared to suit dietary needs and there is also complimentary therapy available including an on-site physiotherapist made available at no additional charge.

Email or call Drumconner directly today to find out more information.
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Care Provided by Drumconner Homes Lancing

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £2100
  • Self-Funded Nursing Care: £1600 – £2100
  • RESPITE Self-Funded Residential Care: £1600 – £2100
  • RESPITE Self-Funded Nursing Care: £1600 – £2100

Our fees range from £1600 - £2100.00 per week, the variation in fee is due to room size and location only.

The price(s) shown are provided by the care home. Contact Drumconner Homes Lancing for full pricing details and T&Cs.

Contact Drumconner Homes Lancing to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Drumconner Homes Lancing to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha White (Matron)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (49)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Anytime

Parking

  • Large Car Parking Facilities

Drumconner Homes Lancing Reviews (60)

9.9

Drumconner Homes Lancing has a Review Score of 9.9 (9.874) out of 10, based on 19 reviews in the last 2 years.
Over all time Drumconner Homes Lancing has 60 reviews.

Overall Experience
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Reviewer Connection to Drumconner Homes Lancing
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Total of 60, showing 1-20
Review from Sheila T (Power of Attorney of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving home is always traumatic but it was pure joy moving to Drumconnor. As the user is wheelchair bound he was collected by Drumconnor staff in their specially equipped transporter van then driven onto Drumconnor. Cheerful introductions and laughter put the user at ease. More welcoming faces and
introductions to staff from an assortment of positions prepared the way to his chosen room and the comfort of the recliner. The ever ready British cup of tea preceded lunch. From the entrance hall, lift, corridor and the user's room, everywhere was spotlessly clean and smelt fresh. The room had a view of the sea which brought a smile to the new user's face. Having been born in Brighton the sea plays an important part in one's life. Recognising an avid Elvis Presley and football fan the maintenance staff affixed his extensive collection of memorabilia to the walls of his room. As a socially adept man his photographs and other objects readily inspire conversations with staff and visitors.
Reply from Oliver, Marketing Manager at Drumconner Homes LancingWe are delighted to hear that the move to Drumconner was such a positive one and that our team helped make the transition comfortable and welcoming. It is lovely to know that the sea view, personalised room and friendly support from our staff have helped your loved one feel at home. Your kind words about our team and environment are greatly appreciated and will be shared with everyone involved.
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Review from Louise M (Sister of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at Drumconner for 4 years. She absolutely loves it, and the staff are lovely and take very good care of her. The food is really good and the staff are always on had to speak to if needed.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you for your kind review. We are delighted to hear that your sister has been so happy at Drumconner over the past four years. Your lovely comments about our caring staff and the quality of our food are greatly appreciated.
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Review from S M (Friend of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend had superb care in a private room, with her own personal bathroom and a lovely sea view. Her room and the entire home was clean, comfortable and inviting. The care was professional, with friendly, kind staff. I would recommend Drumconner to anyone.
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Review from William S (Grandson of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandpa spent a few months at Drumconner Care Home, and I can honestly say we couldn't have asked for a better experience. From the very beginning, the staff were incredibly kind, attentive, and genuinely caring-not just toward him, but toward our whole family.
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Review from Brenda H (Partner of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner needs a lot of nursing care and I am more than happy with the care he receives. All the staff are lovely and make me feel very welcome when I visit. He has dementia and I feel well supported by the nurses and carers
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Review from M H (Power of Attorney of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a severe stroke which left her NWB (non weight bearing) and a loss of movement on her left side my friend chose to go to Drumconner and has received amazing physical and mental support in adjusting to her new normal. She enjoys being able to choose her clothes every day and whilst she chooses
not to participate in activities with any frequency there is always a great programme on offer to join in with. A good range of food is available at every mealtime with personal preferences and dietary requirements catered for. Annie and Chloe on reception are always welcoming and friendly and are happy to help in any way they can. Staff at every level are always cheerful and helpful. The matron, deputies and RNs are always accessible if you have any questions or concerns and keep me updated with any medical conditions.
If anyone is looking for excellent care for a loved one I would urge them NOT to heed the latest CQC report but to visit Drumconner and see for yourself.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you so much for your kind and thoughtful feedback. We are so pleased to hear that your friend feels supported both physically and emotionally, and that she is able to maintain choice and independence in her daily routine. Your lovely comments about our team, especially Annie and Chloe, will be shared with them. It means a great deal to us to know that our care and environment are making a positive difference.
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Review from P B (Daughter-in-law of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing care home. Heard it was the best and can confirm it now! Mum was so well looked after. Best food best rooms best care! Always staff were able to answer questions on her health and well being or were able to get help in doing so. Nothing more we could ask for.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you so much for your lovely feedback. We are delighted to hear your mum was so well cared for and that our team could support you throughout.
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Review from David B (Son of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my mother's stay at Drumconner both my self and mum found the staff kind and helpful, the care could not have been more attentive or better. Mum loved her environment, a room a lovely sea view where she would sitva gase out of the window.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you for your kind review! We are delighted to hear that both you and your mother had a positive experience, and that our team provided attentive and compassionate care.
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Review from Andrew C (Relative of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle loves it at DrumConnor. Food is good, service is spot on and staff are very friendly. Annie and Chloe on reception always make you feel welcome and nothing is too much. Highly recommended. Thank you for looking after Chris.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you for your lovely review. We are so pleased to hear that your uncle is happy and enjoying his time with us. It is great to know that you have found the food, service, and care to such a high standard. Your kind words about Annie, Chloe, and the team are very much appreciated and will be shared with them. Thank you for your recommendation and for trusting us to care for Chris.
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Review from Alison S (Cousin of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After moving my cousin from another home, we are both delighted with the standard of care, room, atmosphere , food, & the communication between staff & cousin. He is so happy at Drumconner. We are welcomed every visit , Anne & Chloe on reception are very welcoming & friendly, they pass on messages from
my cousin if he wants to see us. They also accept his many online shopping orders, taking them up to him. The nurses, deputy & manager, are always accessible, answering any questions or concerns , they also keep us informed on all medical updates. It's wonderful to be reassured that my cousin is happy and well looked after .
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you so much for your kind review. We are delighted to hear that your cousin is happy and settling in well. It means a great deal to us that you feel reassured by the care, communication, and welcoming atmosphere. We will be sure to pass your lovely comments on to Anne, Chloe, and the whole team.
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Review from Elaine A (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Drumconner since April 2025 she has received such kindness and excellent care. All the staff are always cheerful and helpful. The food is good, nutritious and healthy. Any queries or questions are answered promptly. The residents have a good variety of activities to attend which are
delivered with enthusiasm and encouragement.
Mum is content, comfortable and happy there which is very reassuring for our family.
I feel strongly that the recent damming CQC report does not reflect the high quality of care I have witnessed.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you so much for your lovely message, Elaine. It is wonderful to hear how happy and settled your mum has been at Drumconner since April 2025. Your kind words about the staff, the food and the activities really mean a lot. Most importantly, knowing your mum feels content and comfortable is so reassuring.
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Review from Viv C (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum in law has been at Drumconner since August 2024 and she has been so happy in all her time there xx whenever myself and my husband have visited we have always been made to feel very welcome especially when we have had lunch with mum in the dining room xx
The food is always delicious and hot xx
We
have always found all the carers to be very helpful and friendly and we get on very well with all the staff xx we are very pleased with every aspect of care mum receives and so is she xx
I have taken my own step mum to visit mum and she's amazed at how lovely Drumconner is xx
Reply from Oliver, Senior Manager at Drumconner Homes LancingHi Viv, thank you very much for your kind feedback.
We are delighted to hear that your mother-in-law has been so happy with us since August 2024 and that you and your husband always feel welcome when visiting. It is wonderful to know that you enjoy the food and that our carers and staff have been helpful and friendly. Your comments mean a great deal to the whole team, and we are very pleased that both your mum and your family are happy with the care she receives.
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Review from A F (Niece of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
I will first say what fantastic care my aunt received when living at Drumconner. Each time I visited my aunt the staff were all very friendly and helpful. My aunt enjoyed engaging in cheerful banter and seemed to have a good rapport with everyone.
Sadly, in December my aunt became unwell and was admitted
to hospital where she passed away later the same day. However, my mother was unaware of this and only found out six days later. My mother was very distressed and disappointed not to have been informed.
I subsequently rang Drumconner to ask why my mother had not been informed on the day my aunt was taken to hospital. My mother had ensured that the home had her correct contact details as she was the only close relative living locally. If my mother had been informed she would have gone to the hospital to sit with her sister.
I requested that the home manager contact my mother (or myself) so she could explain the circumstances and answer my mother's questions, but this has not happened.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you for taking the time to share your feedback and for your kind words about the care your aunt received at Drumconner. We are pleased to hear that she felt comfortable, supported and able to build positive relationships with our team.

We are very sorry to hear of your aunt's passing and extend our sincere condolences to you and your family. We understand how upsetting this must have been.

When a resident is admitted to hospital, we are legally required to notify the registered next of kin on record. In your aunt's case, her son and daughter were listed and were informed at the appropriate time. Due to confidentiality and data protection regulations, we are unable to share medical or hospital information with anyone not recorded as next of kin. We recognise that this was distressing and we are sorry for the upset caused. We would be happy to speak with you or your mother to answer any remaining questions or provide further clarification.
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Review from L B (Daughter of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so friendly and helpful and I feel happy to know that my mother is being cared for 24 hours a day.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you for your kind words. We're delighted to hear that you and your mother are happy, and we'll be sure to share your feedback with the team
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Review from Liam T (Grandson of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the most remarkable things I've noticed about Drumconner, is the real care factor from the staff and the extra mile the team go. After a serious fall, my nan went from independent living with support from family. To needing full-time care, after a stint in the hospital, she was very frail upon
arrival to Drumconner. One of the most amazing things is that she's gone from being fully bed-bound to being able to get outside and even participate in a few activities. Considering how vigilant and independent my nan is, and struggles to ask for help. It's been lovely seeing her regain some of her mobility near the end of her life, and work with the team there. For the family, it's been wonderful to use the time we were committing to care, and instead, spending quality time making some last few memories.
Our family have been in constant communication with all the team there, as well as being supported as well. It's a beautiful nursing home with clean and excellent facilities/food/activities.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you so much for your review. We're truly touched to hear about the positive impact our team has had on your grandmother's life and are grateful for the opportunity to support both her and your family. It's wonderful to know that she is regaining mobility and enjoying her time with us.
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Review from E B (Daughter of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the staff care and activities provided for mum.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you, we appreciate your kind feedback and will pass it on to the team!
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Review from G B (Son-in-law of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was initially very worried about how my mother-in-law would settle into Drumconner. The staff have been brilliant in helping her to settle in look after her and involve her in the daily activities of the home. This is appreciated by the family.
Reply from Oliver, Senior Manager at Drumconner Homes LancingThank you for your kind words. We're so pleased to hear you're mother-in-law has settled in and is enjoying the activities!
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Review from P R (Daughter of Resident) published on 19 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff to be really kind and helpful. They made my mother's first few weeks comfortable and helped her to settle into a new environment, especially after being so independent. They have taken great care with her health issues ensuring she received prompt attention from medical staff.
I cannot fault the kindness that has been shown to her.
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Review from C G (Friend of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was admitted into the home in January after suffering a stroke. The staff are so warm, welcoming and helpful. The home is always very clean and looks wonderful. The food is amazing and I have been able to enjoy lunch with my friend on several occasions. I would highly recommend Drumconner
Homes Lancing.
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Review from Gillian P (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went into Drumconner from hospital after breaking her hip, and could not return home. This was my Mum's 'Be all and end all', if she had to go into a care home then it had to be Drumconner. From the first steps into the reception, we were greeted in a warm friendly professional way. Extremely
friendly and helpful. On my return with my Brother, we experienced the same welcome. Every member of staff whether it was reception, nursing, or maintenance always greeted you and helped you, even if it wasn't their job area. The new rooms were amazing and Mum was in one overlooking the front and the sea. The rooms are 5*. The amenities they offer are second to none.
We cannot 'wax lyrical' enough on how pleased we were to get our Mum into Drumconner. Thank you to all The Team/Management for their kindness, cheerfulness, and professionalism. We would certainly recommend Drumconner to anyone who is seeking care.
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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Drumconner Homes Lancing is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Drumconner Homes Lancing is calculated as follows: ( (211 Excellents x 5) + (10 Goods x 4) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 223 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Drumconner Homes Lancing is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2026

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Samantha

Samantha

Job Title: Matron Joined: 2021

Samantha Joined us in 2021

Francesco

Francesco

Job Title: Deputy Matron Joined: 2020

Franchesco Joined us in 2020

Rachel

Rachel

Job Title: Deputy Matron Joined: 2023

Rachel Joined us in 2023

Dorota

Dorota

Job Title: Clinical lead Joined: 2009

Dorota has a wealth of experience in nursing and care, including specialising in wound care.

Frequently Asked Questions about Drumconner Homes Lancing

What types of Care is Drumconner Homes Lancing registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Drumconner Homes Lancing have?

There are 60 Single Rooms.

What are the Facilities & Services at Drumconner Homes Lancing?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Drumconner Homes Lancing to the centre of Lancing?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Drumconner Homes Lancing to verify any information. View our terms and conditions. Drumconner Homes Lancing has an Enhanced Service - more info.