Drumconner Homes Lancing

13-21 Brighton Road, Lancing BN15 8RJ
Review Us
9.9 60 Reviews
  • Drumconner Homes Lancing, Lancing
Drumconner's team of experienced professionals is skilled in many forms of care specialist health, which they combine with social and emotional support.

Service standards are based around a core of dignity, independence and security as the team looks to help clients achieve self-respect and live in comfort.

Many activities and entertainments are organised to add to the home's atmosphere. Meals are prepared to suit dietary needs and there is also complimentary therapy available including an on-site physiotherapist made available at no additional charge.

Email or call Drumconner directly today to find out more information.
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Care Provided by Drumconner Homes Lancing

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £2100
  • Self-Funded Nursing Care: £1600 – £2100
  • RESPITE Self-Funded Residential Care: £1600 – £2100
  • RESPITE Self-Funded Nursing Care: £1600 – £2100

Our fees range from £1600 - £2100.00 per week, the variation in fee is due to room size and location only.

The price(s) shown are provided by the care home. Contact Drumconner Homes Lancing for full pricing details and T&Cs.

Contact Drumconner Homes Lancing to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Drumconner Homes Lancing to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha White (Matron)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (49)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Anytime

Parking

  • Large Car Parking Facilities

Drumconner Homes Lancing Reviews (60)

9.9

Drumconner Homes Lancing has a Review Score of 9.9 (9.874) out of 10, based on 19 reviews in the last 2 years.
Over all time Drumconner Homes Lancing has 60 reviews.

Overall Experience
  • 53
  • 5
  • 1
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Date Published
  • 60
  • 13
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  • 19
  • 41
Reviewer Connection to Drumconner Homes Lancing
  • 16
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Total of 60, showing 41-60
Review from B S (Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very pleasant and professional. Issues raised with owner and staff are quickly addressed.
My primary concern is the limitation of the kitchen menus, etc.
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Review from D F (Friend of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Impressive engagement on the part of staff and management. Frequent visits to resident's room to monitor status or offer care.
Care delivered in highly competent, professional and caring manner.
Great respect shown for residents needs and preferences. Very much a family feeling. Unusually high visibility
of management is a plus. Meal offerings could be more varied. Nursing care is A+++ - personal and professional.
Reply from Lauren Reed, Administrator at Drumconner Homes LancingThank you for your comments, at Drumconner we value all feedback and actively use this to improve the level of service. We are keen to obtain your feedback in relation to the scores given for safety and activities as no comments have been left. Please provide this to our home email address: info@drumconner.co.uk at your earliest convenience so that this can be investigated and implemented into future care.
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Review from John W (Husband of Resident) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife went into Drumconner on 2nd July for 3 weeks for post-operational care. She was treated with love and care from the staff and management, with excellent food, drinks and medication all given in such a kind and caring way. We used their lovely garden with her wheelchair afternoons and evenings
and she responded so well with all the excellent treatment. Would thoroughly recommend this caring establishment.
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Review from J C (Daughter of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind and caring. My mother had the best welcome. Despite the current building works residents needs are always put first.
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Review from Bethan P (Granddaughter of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are friendly and considerate. All care is met and delivered with dignity. My grandmother is extremely happy here and appreciates the care, staff always willing to have a chat. Nurses are great with all dressings and very careful with her delicate skin.
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Review from M V (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first day we visited Drumconner with a view to place our mother in their care, we were impressed by the friendliness and warmth of the staff, the cleanliness and facilities available. During the fifteen months our mother was in the care of Drumconner (Lancing), we were extremely content
that she was receiving the most loving and first-class care.
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Review from S W (Daughter of Resident) published on 3 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care from the nurses and staff at Drumconner is excellent. Very clean and light and airy. Food good and nothing is too much trouble.
Good range of activities. Gym twice a week. Regular weekly groups for residents to have informal chats on various subjects arranged by reception staff.
All visitors
to residents welcomed any time of the day.
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Review from Roy V (Son of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad went into the home from hospital in a very poor condition. He made a fantastic improvement by very caring staff and great support in his final year.
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Review from John W (Son of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
A well run independent nursing home with excellent staff and facilities, which I am happy to recommend.
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Review from Colin U (Husband of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has now been resident for more than a year. I am delighted with the care she has received at Drumconner. All of the staff are friendly, caring and concerned for her condition, and she receives tender personal care from all of them. The food is tasty (vegetarian or fish), well cooked and well
presented, and the carers usually help my wife with her meals. She enjoys the beautiful garden outside her room and is often able to attend the many activities and entertainments.
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Review from Moria B (Daughter-in-law of Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From first speaking to the receptionist to meeting the matron Drumconner has been nothing but kind, helpful and professional. We had been in a very difficult situation and Drumconner made everything better. You could not have looked for more help and kindness.
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Review from John S (Son of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother receives excellent care at Drunconner in the last months of her life. The staff were very caring and her every need was catered for.
Her room was large with space for her own bits and pieces - a fact that was much appreciated.
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Review from A M (Respite Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's friendly. Very clean and hygienic.


It's well managed. 2 options on the lunch menu, maybe more vegetarian options. Deserts are very good. They make the best soups!


Every meal could be later.


Last had a drink at 8-8.30 pm.

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Review from Coral C (Daughter of Resident) published on 24 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum enjoyed being in Drumconner so very much, all the staff were kind and very caring to her.


Drumconner is such a special home and we would like to take her there again and we know she would like to go back, if possible over Christmas if there is a room available for her.


Thank you so very

much to you all.
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Review from Catherine R (Wife of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very good nursing home specialising in the care of frail people at the end of their life, although some are younger - the house has been attractively decorated with a lot of thought but manages to look homely as well. My husband arrived here from hospital on 27th June 2017 with vascular dementia
and many other problems. He is unable to walk, feed himself and incontinent. I see him every day - the staff treat him with skill, kindness and patience. Many are young and have to face distressing situations as well as the matron, her assistant and the staff in general, all must be praised. I would be distraught if my husband had to move.
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Review from Barbara B (Daughter of Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Allowed to visit at all times, contacted immediately if any problems, polite and efficient service.
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Review from Cecile F S E (Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely comfortable accommodation. Very good attention at night especially. Staff - kind and helpful. Very clean home, I find the food not always to my liking but on request, personal choices are as far as possible, made to suit.
Often a very long wait before a call bell is answered - up to 25 minutes.
My opinion is that the home is understaffed. Also, too much paperwork necessary which prohibits nurses nursing, because not enough time.
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Review from Peter H (Son of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Even with the major extension works being carried out lots of disruption in most areas the staff are fantastic at all times. My dad couldn't be treated any better I know he is safe and well looked after what more can you want.
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Review from M M (Wife of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff extremely caring and helpful.
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Review from D S (Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really well looked after by nursing staff. The kitchen staff were very helpful and met my needs with good grace.
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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Drumconner Homes Lancing is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Drumconner Homes Lancing is calculated as follows: ( (211 Excellents x 5) + (10 Goods x 4) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 223 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Drumconner Homes Lancing is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2026

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Samantha

Samantha

Job Title: Matron Joined: 2021

Samantha Joined us in 2021

Francesco

Francesco

Job Title: Deputy Matron Joined: 2020

Franchesco Joined us in 2020

Rachel

Rachel

Job Title: Deputy Matron Joined: 2023

Rachel Joined us in 2023

Dorota

Dorota

Job Title: Clinical lead Joined: 2009

Dorota has a wealth of experience in nursing and care, including specialising in wound care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Drumconner Homes Lancing to verify any information. View our terms and conditions. Drumconner Homes Lancing has an Enhanced Service - more info.