Drumconner Homes Lancing

13-21 Brighton Road, Lancing BN15 8RJ
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9.2 49 Reviews
  • Drumconner Homes Lancing, Lancing
Drumconner's team of experienced professionals is skilled in many forms of care specialist health, which they combine with social and emotional support.

Service standards are based around a core of dignity, independence and security as the team looks to help clients achieve self-respect and live in comfort.

Many activities and entertainments are organised to add to the home's atmosphere. Meals are prepared to suit dietary needs and there is also complimentary therapy available including an on-site physiotherapist made available at no additional charge.

Email or call Drumconner directly today to find out more information.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £2000
  • Self-Funded Nursing Care: £1450 – £2000
  • RESPITE Self-Funded Residential Care: £1450 – £2000
  • RESPITE Self-Funded Nursing Care: £1450 – £2000

Our fees range from £1450 - £2000.00 per week, the variation in fee is due to room size and location only

These prices are only a guideline, please contact Drumconner Homes Lancing to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Samantha White (Matron)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (46)

Visiting

  • Anytime

Parking

  • Large Car Parking Facilities

Drumconner Homes Lancing Reviews (49)

9.2

Drumconner Homes Lancing has a Review Score of 9.2 (9.188) out of 10, based on 7 reviews in the last 2 years.
Over all time Drumconner Homes Lancing has 49 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Drumconner Homes Lancing
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Total of 49, showing 21-40
Review from Eliza F (Daughter-in-law of Resident) published on 9 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very kind and compassionate care staff, I highly recommended. Very efficient and also luxurious care home. The food is lovely, people are treated with dignity. Efficient management. Also, I felt very safe during Covid as all staff have been respecting all rules regarding PPE.
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Review from Sian P (Daughter of Resident) published on 9 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum fell in January and fractured her hip and came here for respite following surgery. During her time here she flourished physically and mentally. She benefited massively from the in house physio and thrived on the company. Every time I came to visit she was usually in the lounge joining in with
the activities which were varied and even if she didn’t want to join in she would comfortably sit and watch. She ate well and enjoyed the food very much which bearing in mind she trained many years ago in cookery and was an excellent cook and baker was high praise indeed. When she was ready for discharge she said if it hadn’t been for her dog she would have stayed and sadly having now lost her dog and becoming increasingly isolated in her flat she has chosen to return and live full time at Drumconner.
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Review from Joshua E (Grandson of Resident) published on 9 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my grandparents stay at the home, they were given outstanding care. They were always telling me how amazing the service was and how friendly the staff were. The home is in a lovely location and the staff will go above and beyond to help you, no matter your needs. Highly recommend.
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Review from Paula L (Daughter-in-law of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff made my mother-in-law welcome and comfortable with very short notice. Unfortunately, her stay was short due to very ill health but within that time the accommodation and staff were outstanding. Always happy to welcome us when we visited and happy to update us over the phone. I would recommend
without hesitation to anyone needing a care home for themselves or their loved ones.
Reply from Charlie, Administrator at Drumconner Homes Lancing

Thank you very much for posting a great review. Our staff really appreciate it.

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Review from Charlotte (Daughter of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Drumconner have been fantastic from the initial inquiry to the care my mum receives. It has been an extremely difficult time as we couldn’t view the home in person due to Covid. They proactively set up a zoom meeting and sent us videos of the rooms (and gave us a choice). My mum says if
she can’t be home she knows she is in the best place. She is happy, loves the food, says the staff are all very nice and friendly and often helps her to FaceTime us to ensure contact is kept up. We have been really impressed so can only imagine how good it is in normal circumstances. Very grateful to Drumconner for making a very difficult time slightly easier and putting my mind at rest that my mum is receiving fantastic care.
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Review from A L (Daughter of Resident) published on 22 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise and thank all the staff for how they have dealt with and cared for everyone throughout Covid-19. I can honestly say that I cannot recommend Drumconner enough and thank them from the bottom of my heart for looking after my mother.
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Review from Kim S (Daughter of Resident) published on 5 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During a very challenging time of COVID-19 and the passing of my beautiful Dad, I have nothing but respect for the whole team of Drumconner, who understood how difficult it was to not be able to see him. Dad was very happy at the home and was surrounded by smiles. This is a caring nursing home and I
treasure the support that my Dad was shown.
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Review from Laura H (Granddaughter of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My granny was in the home for a short period. Her death was unexpected and came sooner than we thought. The care staff were brilliant, they treated my granny with respect and dignity. The management, one member in particular, have been wonderful with the admittance and support with the financial side.
Residents are lovely and there is a lovely atmosphere. Would 1,000,000% recommend.
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Review from J W (Friend of Resident) published on 31 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found this care home to be excellent in every way. All of the staff treated my friend with kindness, care and dignity during her brief stay.
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Review from B S (Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very pleasant and professional. Issues raised with owner and staff are quickly addressed.
My primary concern is the limitation of the kitchen menus, etc.
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Review from D F (Friend of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Impressive engagement on the part of staff and management. Frequent visits to resident's room to monitor status or offer care.
Care delivered in highly competent, professional and caring manner.
Great respect shown for residents needs and preferences. Very much a family feeling. Unusually high visibility
of management is a plus. Meal offerings could be more varied. Nursing care is A+++ - personal and professional.
Reply from Lauren Reed, Administrator at Drumconner Homes Lancing

Thank you for your comments, at Drumconner we value all feedback and actively use this to improve the level of service. We are keen to obtain your feedback in relation to the scores given for safety and activities as no comments have been left. Please provide this to our home email address: info@drumconner.co.uk at your earliest convenience so that this can be investigated and implemented into future care.

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Review from John W (Husband of Resident) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife went into Drumconner on 2nd July for 3 weeks for post-operational care. She was treated with love and care from the staff and management, with excellent food, drinks and medication all given in such a kind and caring way. We used their lovely garden with her wheelchair afternoons and evenings
and she responded so well with all the excellent treatment. Would thoroughly recommend this caring establishment.
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Review from J C (Daughter of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind and caring. My mother had the best welcome. Despite the current building works residents needs are always put first.
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Review from Bethan P (Granddaughter of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are friendly and considerate. All care is met and delivered with dignity. My grandmother is extremely happy here and appreciates the care, staff always willing to have a chat. Nurses are great with all dressings and very careful with her delicate skin.
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Review from M V (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first day we visited Drumconner with a view to place our mother in their care, we were impressed by the friendliness and warmth of the staff, the cleanliness and facilities available. During the fifteen months our mother was in the care of Drumconner (Lancing), we were extremely content
that she was receiving the most loving and first-class care.
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Review from S W (Daughter of Resident) published on 3 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care from the nurses and staff at Drumconner is excellent. Very clean and light and airy. Food good and nothing is too much trouble.
Good range of activities. Gym twice a week. Regular weekly groups for residents to have informal chats on various subjects arranged by reception staff.
All visitors
to residents welcomed any time of the day.
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Review from Roy V (Son of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad went into the home from hospital in a very poor condition. He made a fantastic improvement by very caring staff and great support in his final year.
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Review from John W (Son of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
A well run independent nursing home with excellent staff and facilities, which I am happy to recommend.
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Review from Colin U (Husband of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has now been resident for more than a year. I am delighted with the care she has received at Drumconner. All of the staff are friendly, caring and concerned for her condition, and she receives tender personal care from all of them. The food is tasty (vegetarian or fish), well cooked and well
presented, and the carers usually help my wife with her meals. She enjoys the beautiful garden outside her room and is often able to attend the many activities and entertainments.
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Review from Moria B (Daughter-in-law of Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From first speaking to the receptionist to meeting the matron Drumconner has been nothing but kind, helpful and professional. We had been in a very difficult situation and Drumconner made everything better. You could not have looked for more help and kindness.
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Current Review Score: 9.2 (9.188)

Overview of Review Score

The Review Score of 9.2 (9.188) out of 10 for Drumconner Homes Lancing is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Drumconner Homes Lancing is calculated as follows: ( (76 Excellents x 5) + (8 Goods x 4) ) ÷ 84 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.283 Points relating to the number of positive Reviews for Drumconner Homes Lancing is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Samantha

Samantha

Job Title: Matron Joined: 2021

Samantha Joined us in 2021

Francesco

Francesco

Job Title: Deputy Matron Joined: 2020

Franchesco Joined us in 2020

Rachel

Rachel

Job Title: Deputy Matron Joined: 2023

Rachel Joined us in 2023

Dorota

Dorota

Job Title: Clinical lead Joined: 2009

Dorota has a wealth of experience in nursing and care, including specialising in wound care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Drumconner Homes Lancing to verify any information. View our terms and conditions. Drumconner Homes Lancing has an Enhanced Service - more info.