Care Home Owned by Drumconner Ltd in Dorset

compassion and empathy towards her. mum has built up great relationships with the staff and feels very safe and valued. it warms our hearts to see mum building friendships and smiling again. A special thank you to you all for providing a safe loving caring environment for mum.

family if there are ever any concerns.

entertainment, plus Tai Chi!
Drumconner has given us peace of mind, knowing mum is being well looked after by professionals. Thank you for giving her such a happy, caring home in the final stage of her life.

fantastic always greeting with a smile and hello and always happy to assist and keeps families updated via emails regarding activities and events and other relevant matters.
The home has an online care plan which allows us to view how our relative is on a day to day basis.
The kitchen/dining areas are clean and there is a great choice of meals.
The nurses are great at relaying any changes to my mothers health or care needs and act swiftly if any intervention is required.
The home is beautifully kept and clean and staff that maintain the building including laundry service cleaning work hard. The gardens and access to are well kept which is great for taking my mother outside.

Reception , everyone was amazing. This place is a credit to the Care profession, outstanding . Thank you all.

ones. The manager, nursing, care and admin staff are all fantastic and committed to continuous improvement. Having experienced other care homes, I am so glad that my step-mother is at Drumconner.

support. Drumconner has been a fantastic place for us as a family and my dad's needs. It has allowed us all to live our lives, knowing he is taken care of in such a wonderful way and the home can communicate with him just as I do. He and I are involved in all aspects of his care. Not only do they support my father, they support me as well which has been a godsend since my mother died. The home is run by a very supportive manager and senior nursing team. The food here is absolutely world-class with local meat coming from the butcher and cheeses coming from the local pantry in the village. Thank you for such wonderful care and service.

My aunt is in an electric wheelchair so when we take her out she is dropped off and picked up in their minibus. We wouldn't want her to be anywhere else. The care is superb, the best.

this care home enough.

that we arrived with him, the general manager and some of her team all came to say hello to him whilst we sat in the lounge with a cup of tea and cake. They made him feel so welcome and they did everything that they could for him to make his time there as comfortable as possible. During our visits with him we were lucky enough to meet a lot of the staff and I can honestly say that they genuinely love what they do and that comes across when you see the care that they give all of the residents. I know that he was so happy that he was there and so were we. Thank you General Manager and your amazing team, we are eternally grateful to you all for looking after him like you did. You are all truly very special people.

and kept informed of the treatment my husband was given, which was a great help to me when he came home after a very pleasant stay at Drumconner.

grandfather died with dignity in a safe, peaceful and loving environment. My family will be forever grateful to the manager and her wonderful team for their support during his time at Drumconner.

had a new manager, I can say first hand both old and new were brilliant and very supportive to us and in particular my father. My father has complex communication needs, the staff engage with him and he feels very comfortable getting his point across. My father absolutely loves the food and he is very fond of the staff as am I. I feel very involved in my father’s care and I can certainly say his care is centred around his needs and wishes. We had a break in the activity and entertainment schedule but I’m glad to say this is back on full track now. The manager seems to have everything in control. Thank you.

be truly outstanding. Every member of staff I have met, whatever their role, has been helpful, friendly, kind and caring, not only to the residents but to visitors as well. In fact, everyone is made to feel valued and very welcome. My friend has been extremely happy at Drumconner and for his friends and family members having him in a welcoming, friendly, and safe environment with superb care has been very reassuring indeed. I can most definitely say that my friends, and my own experience, at Drumconner has been extremely positive and outstanding.

a big meal in the evening.

my grandmother's poor eyesight and not being able to see her TV, the management bought her a brand new 43" new TV with no questions asked. This to me is outstanding service. One of her many enjoyments besides watching her new TV was her love of food. The catering facilities ar the home was fantastic. Overall I would highly recommend this home to anyone and wish I could stay there myself.

and staff. Hoping we can visit him soon but glad my mum can now visit once a week.