Drumconner Home Bournemouth

The staff at Drumconner have provided the very highest quality of care for my friend over the past three and a half years. During the last year, which must have been the toughest ever on staff due to the pressures of the pandemic, the dedication and kindness of the time staff members has continued to be truly outstanding. Every member of staff I have met, whatever their role, has been helpful, friendly, kind and caring, not only to the residents but to visitors as well. In fact, everyone is made to feel valued and very welcome. My friend has been extremely happy at Drumconner and for his friends and family members having him in a welcoming, friendly, and safe environment with superb care has been very reassuring indeed. I can most definitely say that my friends, and my own experience, at Drumconner has been extremely positive and outstanding.

Lovely home near the sea, my friend had a room near the front with lovely sea air and view. The staff are very caring and they have some great staff that checked on her night and day. Food is very good and they would prepare us both lunch when I visit, they would cater to her needs if she didn’t want a big meal in the evening.

I wanted to write this review for Drumconner Bournemouth as a way of showing my appreciation for how they cared for my late grandmother. They went above and beyond with the care they gave her and made sure she felt like she was still living at home! One thing which really stood out to me was due to my grandmother's poor eyesight and not being able to see her TV, the management bought her a brand new 43" new TV with no questions asked. This to me is outstanding service. One of her many enjoyments besides watching her new TV was her love of food. The catering facilities ar the home was fantastic. Overall I would highly recommend this home to anyone and wish I could stay there myself.

My father went into care at Drumconner just after residents were not allowed visitors and it was a difficult time for the family. The staff at Drumconner are lovely nothing is too much trouble and they are looking after Dad very well. He is now settling in well and making friends among the residents and staff. Hoping we can visit him soon but glad my mum can now visit once a week.

Staff are very pleasant and always keep me up to date with Dad if he should have an accident.

My friend has been at Drumconner for nearly three years. He has always received the highest quality care by dedicated, caring and kind staff members. As his care needs have increased, the care plan has been adapted to meet his requirements. Drumconner is kept to high cleaning standards and the gardens are beautifully maintained, but it's the exceptionally welcoming and caring staff that make Drumconner so special.

We are very happy with the service, care and commitment that the resident receives. The staff are always there to chat with him and keep him content.

I have been a resident since November 2017. It is difficult to recruit staff since. The staff all look happy and help each other in other jobs that are short. Staff is very helpful to residents.

My mother was a resident at Drumconner for three and a half years, and every step of the way was perfect in every way. All of the staff are so lovely, caring, understanding and friendly. They also all get on with each other in a way I've not seen in most care homes before. Mum had her ups and downs due to her mental illness, but the carers and nurses there made every day better for her. Amazing work.

The staff are so very attentive and make life simple for my Mum.

Our sister spent the last few weeks of her life in care and comfort. Her needs were met daily and nothing was too much trouble for the staff. The nurses were amazing, not only to her but to her family. We felt confident that she was in caring hands. The home was lovely, clean and welcoming. We only have good things to say about our experience at Drumconner.

My mother came to Drumconner from independent living after a back injury. The staff have shown great care and understanding and have restored her back to health.

The only negative comments are that the decor is chosen by the owner who does not consult the staff or the residents. The decor is fussy, over patterned and of poor taste. Everyone would prefer plain carpets, neutral tones and pastel shades.

Nothing could have been better. Warm, friendly helpful, caring staff in a clean and nice atmosphere. The catering was exceptional. Our uncle was a very happy chappie. For him, sitting in his room able to see the sea was the icing on the cake.

My mother resided at Drumconner for five and a half years. The staff were exceptional, not only caring for my mother but also the family. She was treated with dignity, kindness, patience and friendliness. Her room was always kept clean, tidy and welcoming. Although my mother passed away earlier this year I like to visit the staff which I did today.

Drumconner is run efficiently. The staff are friendly and extremely capable. They treat all the residents with kindness, compassion and respect. No request is too much. The home gives off an air of calmness along with a friendly atmosphere. I know my relative is safe and well cared for, and in a good place.

The staff and nurses are all extremely friendly and kind. Everyone is very helpful. Overall the standard of care is very good and very attentive.