
I will say everything has been wonderful and I would recommend this care home to anyoneM B(Granddaughter of Resident/Service User)

Everyone I met was caring and really attentive to my friend whom I was visitingJ T(Friend of Resident/Service User)

the whole team made her feel special and welcomeS B(Daughter of Resident/Service User)

I will say everything has been wonderful and I would recommend this care home to anyoneM B(Granddaughter of Resident/Service User)

Everyone I met was caring and really attentive to my friend whom I was visitingJ T(Friend of Resident/Service User)

the whole team made her feel special and welcomeS B(Daughter of Resident/Service User)

Welcome to Eagles Mount, a cherished family-run home located in the heart of Poole, where the team specialises in providing exceptional care for individuals with dementia. The close-knit community is dedicated to ensuring the well-being and comfort of every resident, with a particular focus on those facing memory challenges.
Nestled amidst the picturesque surroundings of Poole, Eagles Mount offers a serene and tranquil environment for residents to call home. Each floor...
Care Provided by Eagles Mount Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The weekly charges start at £1,300, but they may vary depending on the assessment conducted by the home.
The price(s) shown are provided by the care home. Contact Eagles Mount Care Home for full pricing details and T&Cs.
Contact Eagles Mount Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kanesbury Care
- Private Owned
Person in charge
- Fernanda Ramari (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 4
Room Information
- Single Rooms (64)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (64)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Eagle's Mount warmly invites friends and family of loved ones to regard it as a cherished relative's private residence. To enhance a visit, kindly reach out to the home beforehand. Visiting hours will be organised at visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.
Parking
- Parking is available on-site at Eagle's Mount, with all visitor parking clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.
Eagles Mount Care Home Reviews (56)
Eagles Mount Care Home has a Review Score of 9.5 (9.543) out of 10, based on 12 reviews in the last 2 years.
Over all time Eagles Mount Care Home has 56 reviews.
Eagles has been the perfect home for dad, just what we needed. The whole process from first enquiry to booking dad in has been smooth. The team there have also helped me through a hard time recently. Thank you everyone at the home!
Thank you so much for your kind words and for taking the time to leave a review. Your feedback will be shared with the whole team, who will be thrilled to know they have made a difference. Thank you for trusting us with your dad's care and for being part of the Eagles Mount family.
I am always apprehensive and unsettled about visiting my mum , concerned on how she will be when I visit , she has been in Eagles Mount for 6 years , but today on Mothering Sunday , Gary met me , took me to my mother , settled me in and because of that I had a very positive happy visit , mum was being cheeky and so happy , I cannot tell you the difference it made having Gary know I was nervous and helped me with the visit
We understand how difficult visits can sometimes feel, so it's wonderful to hear that Gary was able to support you and help you feel at ease. We're so pleased you had such a positive visit!
Mum is living her best life now she is resident at Eagles Mount, the care is excellent and she takes part in nearly all the activities. A special mention to the Activities Team there, who are fabulous. The residents and staff are very welcoming and love it when we visit with our 2 dogs.
Thank you so much for your lovely review. Were delighted to hear your mum is living her best life at Eagles Mount and enjoying the activities on offer. Our Activities Team will be thrilled with the special mention. We always love welcoming you and your two wonderful dogs when you visit!
Eagles Mount Care Home offers high-quality care, tailored to meet the individual needs of their residents. My family and I have been very impressed with the overall care and attention provided at this home. What makes this place special is the environment of family and familiarity. Those who work there are caring and responsive and helped our family during a difficult time.
Thank you so much for your kind and thoughtful feedback. We are truly grateful that you took the time to share your experience.
A lovely care home looking after my mum. Very happy with the positive + happy dedicated staff. All lovely in particular, Naomi, Jacqui, Becks, Sally + Jess, who makes the best toasted sandwiches! My mum is happy = I am hapy!
Thank you so much for your kind words, we love to hear it!
All staff are enthused, happy and offer exceptional standards of care. Directors and management are available, willing to listen and empathetic. There is always a lovely atmosphere - and for both my mum + me it feels like an extended family. We couldn't be happier!
Mum is very happy at Eagles Mount Care Home. She is loving the food and activities. Staff have been amazing too.
Thank you for your lovely feedback! We're really pleased to hear it.
I will say everything has been wonderful and I would recommend this care home to anyone.
I have just moved into Eagles Mount and it is really good I am very surprised. The staff are great and the food is great too.
This place is really good I am comfortable in my room. I go to activities when I want. My food is good and they take care of me.
Very happy with the care my grandad is receiving, the home is great with a family atmosphere. I usually have lunch with him and they always welcome me and food is good. I recommend to anyone looking for care.
Living at Eagles has been a great home for me. I enjoy the activities, the trips out are lovely. The food is nice and I can request what I like. The carers are friendly. I am very fond of my room and the beautiful view of the surroundings.
Since I moved in I have nothing but good things to say about this home. The carers treat me really well. I enjoy the trips and days out. My room has a lovely view.
I was warmly greeted by the Home Manager, who welcomed me to the home and asked me to sign in. The home was clean and smelt fresh and I was shown to the room and offered a cup of tea. Everyone I met was caring and really attentive to my friend whom I was visiting. I would highly recommend this home to anyone who is looking to care of a loved one. 10/10
Eagle Mount is a very good care home. The coffee shop looks very good I like to go there. I like to go places on the bus and the carers treat me well. My carer is good, kind and treats me well. I have no complaints.
Having visited my friend a number of time, the staff at Eagles Mount are all very friendly and always willing to help and support when I need it. There is a lovely coffee shop in the home that we use when we want to a bit to eat and lots of activities that we can join in with.
Couldn't recommend Eagles Mount Care Home highly enough. Mum was really worried and anxious about moving in and the whole team made her feel special and welcome. We were worried about leaving mum, but she was so happy we worried needlessly, we would like to thank the Manager and the whole team for everything they have done.
I felt the memory hour was really beneficial to residents. It was well presented using photographs of days gone by and discussing how we lived at that time of our childhood. It engaged everyone present. Lovely home.
I love living at Eagles, everyone is lovely and looks after me well.
I like my room and everyone in the home.
The activities are good, in fact, they are great.
I like the driver, when we go out to different places.
My room is good, and I have Internet and Disney on my TV.
Also, I like the food.
Eagles is excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Eagles Mount Care Home.
There are no upcoming events for Eagles Mount Care Home.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Kanesbury Care
- 31 Jan 2025Recipient: Kanesbury Care
- 20 Mar 2020Recipient: Eagles Mount Care Home
Accreditations
There are no accreditations posted yet for Eagles Mount Care Home.
Meet the Team (1)

Jacqueline Macon is the newly appointed Registered Manager at Eagles Mount, bringing with her over a decade of extensive experience in the care industry. Jacqueline recently joined LuxuryCare, where her deep-rooted passion for delivering exceptional care aligns perfectly with the company's values. Throughout her career, she has consistently demonstrated a commitment to excellence, ensuring the highest standards of care and support for residents. Jacqueline's wealth of knowledge and proven leadership skills make her a valuable asset to Eagles Mount, where she is dedicated to fostering a warm, safe, and enriching environment for both residents and staff.
Frequently Asked Questions about Eagles Mount Care Home
What types of Care is Eagles Mount Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eagles Mount Care Home have?
There are 64 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Eagles Mount Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Eagles Mount Care Home to the centre of Poole?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eagles Mount Care Home to verify any information. View our terms and conditions. Eagles Mount Care Home has an Enhanced Service -more info.