Arthurs Court Care Home, Street, Somerset
Arthurs Court Care Home, Street, Somerset
Arthurs Court Care Home, Street, Somerset

Arthurs Court Care Home specialises in nursing, palliative and residential care, with a service based around core values of dignity and respect.

Professionals are experienced in caring for physical, social and psychological conditions in a person centred manner.

The aim is to make sure all residents feel at home and so there is a strong focus on allowing residents to personalise their surroundings, while bedrooms are organised to suit privacy, with their own telephone points and being mostly en-suite.

Alongside skilled care, residents can make the most of numerous leisure and activity choices, many in-house events and outings, as well as a satisfying menu of home-cooked food.

In 2014, Arthurs Court Care Home was recognised as one of the top 20 Care Homes in South West England.

Group: Aiveda Ltd

Person in charge: Sony Kurian (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Filipino, Hindi, Polish, Romanian

Single Rooms: 38

Shared Rooms: 1

Rooms with ensuite WC: 15

Weekly Charges Guide: Personal Care Single from £715 Nursing Care Single from £855 (These prices are only a guideline, please contact Arthurs Court Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

The visitors car park is located at the rear of the property

Latest Care Quality Commission* Report on Arthurs Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Arthurs Court Care Home has a Review Score of 9.6 (9.560)

The Review Score of 9.6 (maximum of 10) for Arthurs Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Arthurs Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.56 for Arthurs Court Care Home is calculated as follows: ( (119 Excellents x 5) + (75 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 200 Ratings = 4.56

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Arthurs Court Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 15 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Arthurs Court Care Home?

  • Extremely LIKELY
    14
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Arthurs Court Care Home

  • Daughter of Resident/Service User
    5
  • Nephew of Resident/Service User
    4
  • Resident / Service User
    3
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

It's the best place in Street. A magical treat to go there. All the staff are exceptional. They always make me very welcome. I will recommend Arthurs Court to anyone.
The way they take care of my aunt is greatly appreciated.
Thanks.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Over the 2 years Mum was at Arthurs Court we came to believe we were so very fortunate for this to become Mum's home. We cannot speak highly enough of the dedication of all the staff. Mum was very happy at Arthurs Court. Every single time we visited there the atmosphere was so wonderfully welome.

Mum looked on the staff with affection and received this in return, along with excellent meals, her personal care and that of her clothes. Nothing was too much trouble. Her health, mentally and physically, was better than it had been for years, which we believe was due to the care and attention delivered by the staff - we are very grateful to the wonderful staff.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Kind, helpful staff. Good level of interaction. Readily contactable.
Unable to comment about food and activities as my father has been bed bound for some months and his diet is very limited due in part to his age/health plus advanced dementia.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have been at Arthurs Court for the last 6 weeks. I have had a very enjoyable stay. I came out of hospital and went to Arthur's Court for a respite stay. I am now well enough to go home but if I needed to go anywhere again, Arthurs Court would be my first choice.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is well cared for, but very confused most of the time so apart from telling me she is well looked after I can't provide anything further from her point of view.

How likely would you be to recommend Arthurs Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I have found the staff very caring and helpful also friendly. All are very observant and are supportive to the family.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother seems very well cared for. I am unable to visit her often because I live overseas. The staff are always very welcoming and willing to share details regarding my mother's health and wellbeing.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother-in-law was at Arthur's Court for 9 months and the care given was of a very high standard. The deputy manager is very highly recommended by the local GP practice. The food and cleanliness of the home are of a very high standard. Also, the staff are very happy and welcoming. I would highly recommend this home.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A very caring and professional care home with excellent staff.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff cannot do enough for everyone, the home has a very welcoming atmosphere.
Residents are well cared for, facilities for visitors to make drinks.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We found the care, attention and staff to be excellent.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Very caring, friendly and supportive nursing home.
Residents are cared for to a very high standard with regard to their personal care, general comfort and the cleanliness of their rooms and public areas.
Staff deal with their duties in a cheerful and supportive manner not just with residents, but also their family and friends. Food and drink is also to a very high standard with support given as and when necessary.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This nursing home provides an exceptional standard of care for its residents. I found the staff to be friendly and informative.
Cleanliness and maintenance are to a very high standard.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother spent over 10 years in Arthur's Court. I would highly recommend it as all the managers, nurses and staff treated Mum as they would their own family. They looked after her with love, dignity and respect.

The staff got to know us as a family and looked after us when we visited.

We trusted them to look after and care for mum and they never let us down.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A friendly family atmosphere. They couldn't do enough for us and father. Very accommodating.

How likely would you be to recommend Arthurs Court Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Happy place and my wife was well cared for.

How likely would you be to recommend Arthurs Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Rooms: Good

Mainly staffed by Polish, Philippines and other mid-European country men and women. The atmosphere is a happy and good natured. Staff are very good natured too and patient with the residents.

How likely would you be to recommend Arthurs Court Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Arthurs Court Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

February 2014

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Arthurs Court Care Home