
It gives us all enormous peace of mind to know she is happy there.A H(Daughter-in-law of Resident/Service User)

I have found Catherine House treats people as individuals, with respect,H C(Daughter of Resident/Service User)

The family atmosphere in the home helped us through a very difficult timeMargot C(Wife of Resident/Service User)

It gives us all enormous peace of mind to know she is happy there.A H(Daughter-in-law of Resident/Service User)

I have found Catherine House treats people as individuals, with respect,H C(Daughter of Resident/Service User)

The family atmosphere in the home helped us through a very difficult timeMargot C(Wife of Resident/Service User)

For those exploring care options and looking for a home that feels welcoming and thoughtfully designed, Catherine House Care Home offers residential, nursing and dementia care in a setting that balances reassurance with quality of life. The home is located in the heart of the historic market town of Frome, Somerset with local amenities on your doorstep.
Beyond care itself, the home offers a range of spaces designed to make everyday...
Care Provided by Catherine House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
At Catherine House Care Home, we understand that no two people are the same. Everyone is unique, with their own preferences, needs and lifestyle and we believe your care should reflect that. Because of this, our fees are tailored to each individual and their specific requirements.
The fees listed are simply a guide. To find out the exact cost based on your personal needs, please don’t hesitate to contact our support team – they’re here to help and always happy to talk things through with you.
What is Included in your Fees:
• All meals, snacks, afternoon tea and drinks freshly prepared every day by our Chef and available throughout the day and night within each individual kitchenettes
• Activities and events with a dedicated Activities Coordinator
• All utilities and accommodation costs
• Over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief
• Housekeeping and laundry services
• Home library service
• TV licence
• WiFi internet access
We also offer a range of additional services which are available at an extra cost, and a full list can be provided on request. These include options such as private dental and optician appointments, transport, hairdressing, chiropody, among others.
The price(s) shown are provided by the care home. Contact Catherine House Care Home for full pricing details and T&Cs.
Contact Catherine House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Evolve Care Group
- Private Owned
Person in charge
- Sherin Anup (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1998
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- As part of the household model of care, the home don’t believe in having set visiting hours – you should be able to visit your relatives or friends whenever you like, just as you would if they were living in their own home. You are welcome to visit day and night, and the team encourage you to feel comfortable and treat it as an extension of your loved one’s home. They recommend calling in advance so they can make sure that it doesn’t clash with any trips out or doctors' appointments.
Parking
- Free Car Parking onsite.
Catherine House Care Home Reviews (59)
Catherine House Care Home has a Review Score of 9.3 (9.318) out of 10, based on 10 reviews in the last 2 years.
Over all time Catherine House Care Home has 59 reviews.
We find the staff excellent at Catherine House Care Home always willing to help. The menu is very good and Dad loves every meal time.
The staff team, from manager and deputy to those engaged with daily personal care form a community of collaborative care and concern for my mother and the other residents. They encourage us to be part of that community and add our gifts where we can. They draw in medical and other professionals to offer necessary additional support and guidance. They engage in dialogue to enable the well-being of my mother and other residents to be at the centre of their task. They offer a professional person-centred and comprehensive approach to care for all residents and those supporting them.
I have made good friends. We have lots of fun.
The staff are professional, caring and friendly. They obviously get on well with residents and each other. My mother has taken no time at all to settle in and feel secure.
She is well cared for and after less than a week, loves it there.
We are very pleased with the care given to mum. Everyone working at the home are always friendly, polite and very helpful. Mum is being treated with dignity.
On every visit I can see how well my nan has been cared for and she always seems content and happy.
My husband had 4 months at Catherine House after a long spell in hospital. He improved greatly with the care supplied and my daily visits, so was able to come home on April 21st. He continues to improve and we hope he will remain so. I would be quite happy to use Catherine House again.
Mum enjoyed her final 6 months here after moving from another place. (They couldn't meet her needs) Staff were first class under extreme pressure. They were almost always caring, compassionate and respectful of mum. Although mum had a large room it was a little tired in decor and on the dark side which sometimes affected mums mood.
She was treated with good care and respect.
The staff were always helpful and were very respectful to us as a family in mum's final hours.
We are grateful to them all.
Wonderful.
It's not easy to except that you have to have your loved ones in care. But the staff do really try to help and care as much as possible to all their needs. There is a good variety of food and choices if requested. Activities are excellent, doing crafts, pamper day's and musicians come in to play. Also when the weather gets a bit warmer the staff will take them out for the day to different places. It's nice that they have organised residents meetings and they also have family meetings which are very good to have your say on the good or bad that you need to air
I have nothing but praise for the dedication that all the staff have shown since I moved in here and although I am not here permanently and will come back to visit and help when I do leave.
Mum has been a resident for 6 years. Over that time we have seen varying levels of staff turnover and quality/consistency of care. Most recently this has stabilised. During mum's last week my siblings and I spent much time at her bedside - we met many staff (nurses and carers alike) who were all very caring (of us as well as mum) and extremely respectful of our situation and wishes during this period of 'end of life care'. It made a sad process much more bearable and I am very grateful to them for ensuring those last days and memories were positive. Thank you.
I would say there are only small problems but the home is good. Mum has been here 12 years.
I am also confident that my husband and all his needs will be cared for under a very good manager guiding her staff well with providing training to a level of competence.
My mother is enjoying her time here at Catherine House after living alongside my husband and myself for 5 years, until a fall resulting in a broken hip, and having care at home for 2 years. Knowing she is cared for in all aspects from personal care, nursing activities is wonderful as this was something that other at home services were unable to do. It is a pleasure now to grab a coffee (x2) go and see mum and see her busy and happy. Thank you very much.
The staff have shown him the utmost care at all times. They keep us informed of my fathers care. Even through we visit 4 times a week, the staff always greet us letting us know how he is, his mood and answer any concerns we may have. The home support is and answered any questions we may have. They have a varied programme of events which both stimulate and entertain. We are also invited to take part.
I have never had a problem with Catherine House the staff are very friendly. My friend has been a resident for a couple of years now and she has always been well cared for.
This nursing home is very good, my husband has been in this home for seven and a half years. If it was no good he would not be here today.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 August 2023Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (2)
- 21 Jul 2026
When Kim Viner first walked through the doors of Catherine House Care Home as a teenager, it was the day after finishing her GCSEs. Seventeen years on, Kim is now...
- 20 Jul 2026
Every person receiving care, whether in a care setting or at home, brings with them their own life experiences, personality, preferences and ways of communicating. Because of this, building meaningful...
- 06 Jul 2026
The team at Catherine House Care Home in Frome, Somerset, has been recognised by NHS Somerset after achieving excellent quality standards during its annual Quality Assurance review. In a letter...
- 17 Aug 2026Organiser: Catherine House Care Home
- 01 Dec 2026Organiser: Catherine House Care Home
Awards / Recognitions (2)
- 30 Dec 2025Recipient: Catherine House Care Home
- 03 Apr 2017Recipient: Catherine House Care Home
Accreditations
There are no accreditations posted yet for Catherine House Care Home.
Meet the Team (1)

Sherin Anup is a compassionate and experienced nursing professional with over 20 years in health and social care, combining clinical expertise with strong leadership in care home management. She holds a BSc in Nursing and a Postgraduate Diploma in Gerontology from NUIG, Ireland, along with specialist training in nursing home management and clinical audit.
Sherin currently leads Catherine House Care Home, where she is committed to delivering high-quality, person-centred care. She brings a strong focus on compliance, team development and quality improvement, having previously managed a 47-bedded nursing home and consistently achieved full HIQA compliance.
Sherin is passionate about ensuring a safe, supportive and dignified environment for residents, who she calls family members, while driving continuous improvement in care standards.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Catherine House Care Home to verify any information. View our terms and conditions. Catherine House Care Home has an Enhanced Service -more info.