Hamilton Park Nursing Home

Dad, who suffers from dementia, has been a resident at Hamilton Park Nursing home since July 2024. Since his admission all of the staff have been fantastic, they absolutely get Dad's needs, which are many both physical and medical, and meet them. Nothing is too much for the staff to support Dad, they are compassionate, friendly and extremely caring, each and every one of them knows Dad and his needs. Dad is not left alone for hours on end, every day they get him out of bed, dressed and take him down to the lounge with other residents. He is fed well and his personal care is well catered for. I cannot praise, the manager, and all her staff for all that they are doing for Dad, knowing the care that they are giving makes it so much easier for us as a family. Thank you to all of the staff in recognising Dad is still a human being and for treating him as such.

I could write so much more about the excellence of Hamilton Park, but all I can say is that they go far and beyond in doing the best they can for each resident, treating them as individuals and promoting the best for each of them.

Thank you all for the outstanding service.

Excellent care, a very warm welcome and a great family feel every time I come to visit. Always go above and beyond for each person, always have things going on for everyone and the bond between the residents and workers is really special and very nice to see.

thanks to you all at Hamilton Park.

My husband has been at Hamilton for a while now and I have no complaints. I am very happy with the care my husband receives, the food is great and I'm always offered lunch. I honestly couldn't wish for a better place for my husband to be.

My mother has been at Hamilton Park for 6 months and is very contented. She joins in all the activities every day, even winning the 10-pin bowling at the age of 102. Her nails are done frequently and at the moment they are sparkly silver, she enjoys the food and seems to eat everything. The best part of the home is the caring staff, they all seem so patient and kind and retain the residents' dignity as much as possible. Sadly the building is tired, but my mother only sees the care and love she receives.

Not the first time!

Wonderful and welcoming environment from staff who really care for my mother. She always appears happy, healthy and well-fed! The manager and her team are brilliant and it is apparent that they provide very high standards of care.

The staff are helpful and pay great attention to the dignity of my relatives. They work hard to entertain and engage all patients. I’ve been particularly impressed by the forward-thinking nature of the staff.

The Manager was always contactable and quick response.

The staff are so supportive of both me and my dad. I cannot have asked nor prayed for a better place for Dad to live.

Although the premises are old, the care home is very clean and the care given at Hamilton Park is of a very good standard. Cheerful friendly staff who are caring and sensitive to my mother's needs. Good sized bedroom with an ensuite and a nice view of trees. Plenty of activities. The food looked good. Management is available for a chat if needed.

I am very happy with the care my mother is receiving.

I can honestly say that my father's stay here was short but sweet. The comfort they brought to him was amazing at his end of life. The manager is outstanding as are the staff, I would like to thank them all for every bit of help they gave me at a very difficult time. I realised that I knew one lady who has been a carer for so much of her life and now deals with the housekeeping side but to me she will always be a carer. She helped me and stayed with me when I was so nervous about going into the room to see dad when he passed. I was also offered a drink by one of the staff they were all amazing and caring. The young lady in the office was brilliant, I can't thank them all enough. I would highly recommend Hamilton Park to anyone for their loved ones.

I have had nothing but positive dealings with the management of Hamilton Park Nursing Home. Staff and management are very helpful and kind. My husband is looked after really well and likes it. Plus I get down a lot but after visiting I always feel a lot calmer and relaxed.

On my first visit, I was greeted nicely by all of the staff team and immediately made to feel very welcome (with a cup of coffee). The atmosphere in the dining/living area seemed very relaxed with enough staff evident to meet the needs of the people sitting there. The staff have since kept me fully informed of my father's care needs, and the manager has taken the time to get to know me and to also have an active role in my father's care. The activities coordinators seem to have a genuine enthusiasm for their jobs, and there always seems to be something happening each time I have visited. I have also been very impressed with the quality of the food being offered at mealtimes.

My brother was only a resident from August 2022 until he passed away on April 29th 2023. During his time at Hamilton Park Nursing Home, his well-being improved noticeably compared with the decline in general condition that occurred when he was largely forgotten about in his own home during lockdown. He owned his house and was very reluctant to move into care but in his last few months at Hamilton Park, he became 'active' again leaving the depression that settled upon him.

My mum was admitted to the home from hospital for end of life care covered by the NHS. Mum was only there a few days before she passed away so can only comment from brief experience but will say we couldn't have placed Mum in a better care home if we had tried! On Mum's last day, she went downhill fast and no family could be at her bedside in time to be with her, but the home staff were and they did not leave her to pass alone. Family members were able to be with Mum later that day, they were looked after so well by the staff who provided food, drink, care and comfort to them at a difficult time. I visited the home 5/6 days later to help collect Mum's personal effects and to thank the staff. I found that same concern, care and comfort from them. The home was clean, yes, the decor was a bit tired but in life the service you get depends on the people who provide it, the home staff are diamonds! From experience, I would recommend the home and its staff!

May not be "The Ritz" but most certainly makes up for this in all the important ways. Excellent food etc. but above all, professional and caring staff who actually seem to enjoy their work! Such a relief to have the confidence to know Mother is happy, settled and well looked after by these unsung angels.