Immacolata House

Portway, Langport TA10 0NQ
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9.8 91 Reviews
  • Immacolata House, Langport
Immacolata House in Somerset provides a full range of person-centred care services, including Residential Care, Specialist Dementia Care, Nursing Care, Palliative Care and Respite Care.

The purpose-built home has been thoughtfully designed and adapted to be fully dementia-friendly, creating a safe and supportive environment for all residents.

Families can feel reassured knowing that their loved ones are receiving the highest standard of care in a setting that prioritises comfort, dignity, and well-being.

Care Provided by Immacolata House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1850
  • RESPITE Self-Funded Nursing Care: from £1850
  • RESPITE Self-Funded Nursing Dementia Care: from £1850

Weekly Fees are inclusive of:
The costs of your personal care
Accommodation
Personal laundry
All meals, snacks and drinks
All activities at the home
Access to Wi-fi


The following are not included in the fees and are available at an additional charge:
Offsite activities and appointments
Hairdressing
Nail salon – additional treatments to a manicure
Chiropody
Toiletries
Transport


*Fees are to be paid 28 days in advance
*Information correct as of May 2025 and is subject to change

The price(s) shown are provided by the care home. Contact Immacolata House for full pricing details and T&Cs.

Contact Immacolata House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Immacolata House to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Sue Stephens (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • N/A

Parking

  • N/A

9.8

Immacolata House has a Review Score of 9.8 (9.751) out of 10, based on 31 reviews in the last 2 years.
Over all time Immacolata House has 91 reviews.

Overall Experience
  • 67
  • 22
  • 1
  • 1
  • 0
Date Published
  • 91
  • 6
  • 13
  • 31
  • 60
Reviewer Connection to Immacolata House
  • 21
  • 20
  • 13
  • 12
  • 6
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 91, showing 81-91
Review from Sally J (Wife of Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted 4 months ago as I could no longer cope with his Alziehmers and mobility problems. He was, from the start, made very welcome and his various needs noted and cared for. He has settled so well. Thanks to the lovely atmosphere and level of care. I am kept fully informed of his health
and any changes with him. The whole family feel very lucky that we were able to find him this home and that he is so happy and safe.
Reply from Sharon Warren, PR Manager at Immacolata HouseMany thanks for taking the time to write such a lovely review of Immacolata House. It's wonderful to hear how well your husband has settled in and all of his needs have been taken care of. The staff work so hard within the home, I will be sure to share your comments with them and the manager.
'Putting people first' is part of the foundations in which our company is built on, and we ensure through ongoing training and development, that our staff adopt this ethos. It's comforting to hear how well they are doing through communications such as this and on behalf of Notaro Care Homes, we thank you for sharing.
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Review from John H (Brother of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention the resident had could not have been better. Staff of the home were very good and he was very happy there.
Reply from Sharon Warren, PR Manager at Immacolata HouseMany thanks for taking the time to review Immacolata House and the care your brother received whilst living there. Our care team work tremendously hard and are always grateful to receive such feedback. I will be sure to pass on your comments. Best wishes from all at Notaro Homes.
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Review from Ann T (Daughter of Resident) published on 5 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can barely praise Immacolata House, Langport highly enough since the marvellous new manager took over and hope she will stay for at least Mum's lifetime ...and, preferably, mine too! Great changes have been made and all of them good/reassuring. My [feisty!] mother is more contented/healthy than she
has been in a very long time and the carers seem happy to be delivering such a well defined/high quality of care. Thank you.
Reply from Sharon Warren, PR Manager at Immacolata HouseOn behalf of Immacolata House, may I thank you Ann for taking the time to send us such a lovely review. It's invaluable to our staff to hear how happy our residents and relatives are with the level of care and support they provide. I will be sure to pass on your kind words to them and the management within Notaro Homes. Best wishes.
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Review from Jacqueline (Daughter of Resident) published on 16 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say thank you for looking after my Mum. Your staff were outstanding with her care. You made her happy and comfortable throughout her illness. If I had to choose a home, I would choose Immacolata every time.
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Review from M D (Son of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Immacolata since November 2015 and both myself and my wife are very impressed with the standard of care. All of the staff are very friendly and caring and really listen to what you say. Having a close relative with dementia is very difficult but it has been made a lot easier knowing
she is being looked after in a warm and safe environment by people who really care.
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Review from T L (Husband of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is very well cared for and is very well turned out every day. As she cannot do anything for herself other than talk and walk.
The staff are so kind to her at all times. I visit her everyday and find it's a real pleasure to be there.
Reply from Sharon Warren, PR Manager at Immacolata HouseOn behalf of Notaro Care Homes, thank you for taking the time to comment on the provision of care received by your mother at Immacolata House. Our domestic team strive to ensure the home excels in cleanliness and tidiness, the menus are designed to be varied and appeal to our residents’ individual taste. Your comments and feedback will be well received at the home and I will be sure to pass them to the manager.
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Review from Ruth R (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff at all levels are very friendly and helpful. The care shown to my mother is all I could ask for. The property is clean as a whistle, the menus are varied and there is a degree of choice.
Reply from Sharon Warren, PR Manager at Immacolata HouseThank you for taking the time to complete a review regarding the care received by your mother at Immacolata House. Your comments and feedback are extremely important to us and helps ensure we are providing excellent care. I will be sure to pass on your kind words to the management and care team.
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Review from Jacqueline M (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well my mum said I don't feel very well, one worker was in earshot and the person who is the nurse on that floor came to see mum straight away. If I am not there they see to every need like feeding, changing cloths etc and treat mum as if she was another worker on their level.
Reply from Sharon Warren, PR Manager at Immacolata HouseThank you for completing such a lovely review of Immacolata House. Our staff are trained and encouraged to treat all of our residents as individuals, in fact it's qualities like these we look for during the recruitment process of care staff. I will be sure to pass on your feedback to our care team and management.
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Review from M H (Husband of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Immacolata House for two years and 11 months. We both are quite satisfied with everything. My wife says she wants to stay there as she likes everything and only has to ask for anything and she gets it. She cannot move about but staff come and talk to her. Staff also give visitors
cups tea and make them welcome.
Reply from Sharon Warren, PR Manager at Immacolata HouseThank you so very much for your kind words and the time you've taken to complete the review. It's always so nice to hear how much one of our residents enjoys their home. Feedback is vitally important to us to ensure we continuously provide an exceptional service.
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Review from A A (Son of Resident) published on 17 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my short time spent here so far I have been met with great support from all staff which is most welcome. Always a pleasure visiting especially in the summer months as the surroundings are beautiful. I feel there is nowhere else I would want my father to be, and I know I have made the right decision.
When I leave in the evening I have good peace of mind knowing my father is being cared for beautifully, so I don't have to worry when I'm not there, which is a great relief.
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Review from K C (Daughter of Resident) published on 4 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father has been living here I have noticed how much calmer and happier he seems to be. My father seems to be well looked after and the care staff here are very kind to him and myself when I visit. My father is always clean and tidy and I am constantly offered food and drinks. Staff are always
available to assist in anyway they can and always take time to talk to me regarding my fathers care and wellbeing and/or any concerns I may have.
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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Immacolata House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.751 for Immacolata House is calculated as follows: ( (260 Excellents x 5) + (78 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 341 Ratings = 4.751
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Immacolata House is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 02 Jun 2026

Please contact Immacolata House to find out more.

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Awards / Recognitions (0)

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Meet the Team (10)

Sue

Sue Stephens

Job Title: Care Home Manager Joined: 2015

Sue was born in the West Midlands, in 1977 she moved to Gloucestershire and started a career in Catering Management. In 1989, after moving back to Birmingham, Sue started her Nursing career, first as a student nurse then moving to her first post on a stroke ward. Sue continued to work in various nursing roles.


An opportunity then arose to manage a home, which at the time was a small company in Taunton, Somerset. Sue managed the home for 10 years. Her next move involved turning failing homes around and building their reputations, a position she held for over 6 years.


In 2015, Sue joined Notaro Homes; her reason was that she viewed the company as small enough to be personal, yet large enough to be effective and combined with an excellent local reputation. Sue has had a keen interest in Dementia care since 2009, which she continues to develop. She also holds a teaching qualification and enjoys mentoring students both pre- and post-registration.


In her spare time, Sue lives on a smallholding of 5 Acres where she has sheep, ducks, chickens, geese and 6 dogs. She is also an assured breeder of West Highland Whites with the Kennel Club under the kennel name Alansus. Other hobbies and interests are travel, cooking, reading, walking and horse racing.


If you would like to contact Sue, please contact the Immacolata House.

Sundeepa

Sundeepa

Job Title: Deputy Manager Joined: 2016

I have proudly worked at Immacolata House for the past nine years, beginning my journey as a Registered Nurse and progressing to my current role as Deputy Manager. My career here has been deeply fulfilling, both professionally and personally as it’s meaningful and rewarding. Spending quality time with my family—especially my two boys—is one of my greatest joys.

Sneha

Sneha Varghese

Job Title: Head of Care Joined: 2017

Sneha has been the Head of Care at Immacolata House for the past eight years. She has worked as a nurse for thirteen years and is passionate about making a positive impact on people’s lives through high-quality, compassionate care. Her experience and dedication play a key role in maintaining the standards of care at Immacolata House.

Anumol

Anumol

Job Title: Senior Care Assistant Joined: 2021

My name is Anumol Ravi, and I have been working as a Senior Carer at Immacolata House since 2021. Whilst living in India, I graduated as a teacher of Social Science before coming to England. I taught education for a year before changing careers to become a carer. I take great pride in my role and truly enjoy my duties. I am committed to carrying out my responsibilities with dedication, compassion, and professionalism. Supporting and caring for residents is very important to me, and I always strive to provide the best possible care.


In my free time, I spend time with my husband and 3 children, enjoying activities. I enjoy teaching my children and helping to assist my husband cook.

Lisa

Lisa Hanlon

Job Title: Assistant Practitioner Joined: 2014

My name is Lisa, and I was born and raised in Somerset. I have worked at Immacolata House for the last 11 years. I joined the home as a domestic but went on to be a care assistant, senior care assistant, care supervisor and my most recent role of assistant practitioner.


Outside of work, I am mostly found spending time with my husband, 2 daughters and dog. My hobbies include cooking and long dog walks.

Paul

Paul Phillips

Job Title: Senior Maintenance Joined: 2023

I’m Paul, and I’ve been a Senior Maintenance at Immacolata House for 2 years. Overall, I have worked in maintenance roles within the care sector for 5 years, along with over 20 years in the leisure and housing sectors. I moved to Somerset from Kent 8 years ago, but I go back regularly to visit family.

Julie

Julie Phillips

Job Title: Administrator Joined: 2024

My name is Julie, and I’ve been an Administrator at Immacolata House for just over a year. I have worked in admin roles within the care sector for 4 years, along with over 25 years in the housing sector for the homeless. I have worked in various sectors, but found that my passion is within care. The role is varied, and I enjoy helping everyone within the home and those who visit their loved ones. I am the first person that people see when they arrive, and I love to welcome existing and new families to Immacolata.

Siju

Siju Mathai

Job Title: Registered Nurse Joined: 2021

My name is Siju, and I have worked at Immacolata House for the last 4 years. I was previously a Care Supervisor, and then 2 years ago, I became a Registered Nurse. I love working within the care sector.

Lorna

Lorna

Job Title: Senior Care Assistant Joined: 2022

I have recently relocated to Somerset from the North-East of England to be with my partner.


I have worked in health and social care in various roles throughout my working life. I am passionate about making a difference to those living with dementia and supporting their families by ensuring that they receive person-centred and optimum care.


On a personal note, my passion is travel and holiday at every opportunity, whether it be weekends away exploring my new home or further afield to Europe. I particularly enjoy Italy. My family are still in the North and therefore travels to see them all, including my 6 grandchildren, on a regular basis.

Sue

Sue Bloxham

Job Title: Head Chef Joined: 2025

My name is Sue, and I am the Head Chef. I have had my own businesses for the last 25 years in hospitality, mainly as a Head Chef, and I enjoy cooking; it's one of my passions at home or at work. I especially love cooking for our wonderful residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Immacolata House to verify any information. View our terms and conditions. Immacolata House has an Enhanced Service - more info.