The home is in lovely surroundings. The staff are very caring. The food is fantastic
J R (Wife of Resident)
The staff are very welcoming and friendly, giving mum the support she requires.
J P (Daughter of Resident)
Her wishes were respected wherever practical and safe. Staff were patient and affectionate
B R (Son of Resident)
These prices are only a guideline, please contact Immacolata House to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
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Immacolata House has a Review Score of 9.7 (9.662) out of 10, based on 25 reviews in the last 2 years.
Over all time Immacolata House has 84 reviews.
5.0 out of 5
Thank you for taking the time to write your positive review of Immacolata House. I will be sure to pass on your kind words to all the team at the home. All the best
5.0 out of 5
Thank you for your kind remarks, we are glad you have been happy with our service for these past years.
4.0 out of 5
It is good to hear that in the main you feel the staff team are good or excellent. We have fed back your comments to the agency regarding your view of their employees moving and handling techniques and training. Please, would you report any specific concerns that you note during your visit at the time so that the nurse in charge can deal with it promptly?
We do aim to have someone in the lounge areas, however, as you can appreciate at times they may need to assist someone and therefore may not always be present. It was especially nice to hear that you are content with the care your loved one receives and we will be sure to pass this to the staff team. Kind regards, Operations Manager.
5.0 out of 5
4.0 out of 5
Many thanks for taking the time to share your comments regarding Immacolata House. Unfortunately, we do not deem it safe for our staff to wear name badges, as we feel they could potentially cause harm to residents during moving and handling. We feel that lanyards are a safer option. We have installed a photo board in the reception at Immacolata House, which has the photo, name and position of each person that works within the home. Once again thank you for your review of Immacolata House and your continued support of our home.
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for sharing your comments about Immacolata House.
5.0 out of 5
Dear Nick, thank you for your kind comments, I will pass them on to the staff.
4.0 out of 5
Thank you for sharing your thoughts and opinions of Immacolata House.
4.0 out of 5
It's very kind of you to take the time to share your thoughts and opinions of Immacolata House. I will be sure to share them with the hardworking staff at the home.
5.0 out of 5
On behalf of the company may I first thank you for taking the time to write a lovely review of Immacolata House. Our staff take great care and respect when providing care for our residents and it's so nice to hear such lovely comments, which I shall be sure to share with them. It's always a difficult decision when moving a loved one into a home, which is why reviews like this are so important for others to read, to help make that decision a little easier.
May we wish you well for the future and please pop into Immacolata House and say hello any time for a cuppa.
Best wishes.
5.0 out of 5
Many thanks for taking the time to write such a lovely review of Immacolata House. It's wonderful to hear how well your husband has settled in and all of his needs have been taken care of. The staff work so hard within the home, I will be sure to share your comments with them and the manager.
'Putting people first' is part of the foundations in which our company is built on, and we ensure through ongoing training and development, that our staff adopt this ethos. It's comforting to hear how well they are doing through communications such as this and on behalf of Notaro Care Homes, we thank you for sharing.
5.0 out of 5
Many thanks for taking the time to review Immacolata House and the care your brother received whilst living there. Our care team work tremendously hard and are always grateful to receive such feedback. I will be sure to pass on your comments. Best wishes from all at Notaro Homes.
5.0 out of 5
On behalf of Immacolata House, may I thank you Ann for taking the time to send us such a lovely review. It's invaluable to our staff to hear how happy our residents and relatives are with the level of care and support they provide. I will be sure to pass on your kind words to them and the management within Notaro Homes. Best wishes.
5.0 out of 5
5.0 out of 5
4.0 out of 5
On behalf of Notaro Care Homes, thank you for taking the time to comment on the provision of care received by your mother at Immacolata House. Our domestic team strive to ensure the home excels in cleanliness and tidiness, the menus are designed to be varied and appeal to our residents’ individual taste. Your comments and feedback will be well received at the home and I will be sure to pass them to the manager.
5.0 out of 5
Thank you for taking the time to complete a review regarding the care received by your mother at Immacolata House. Your comments and feedback are extremely important to us and helps ensure we are providing excellent care. I will be sure to pass on your kind words to the management and care team.
The Review Score of 9.7 (9.662) out of 10 for Immacolata House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Currently full but a waiting list of available
Sue was born in the West Midlands, in 1977 she moved to Gloucestershire and started a career in Catering Management. In 1989 after moving back to Birmingham, Sue started her Nursing career, first as a student nurse then moving to her first post on a stroke ward. Sue continued to work in various nursing roles.
An opportunity then arose to manage a home, who at the time were a small company in (Taunton Somerset). Sue managed the home for 10 years. Her next move involved turning failing homes around and building their reputations, a position she held for over 6 years.
In 2015 Sue joined Notaro Homes, her reason was she viewed the company as small enough to be personal, yet large enough to be effective and combined with an excellent local reputation. Sue has had a keen interest in Dementia care since 2009 which she continues to develop. She also holds a teaching qualification and enjoys mentoring students both pre and post-registration.
In her spare time, Sue lives on a smallholding of 5 Acres where she has sheep, ducks, chickens, geese and 6 dogs. She is also an assured breeder of West Highland Whites with the Kennel Club under the kennel name Alansus. Other hobbies and interests are travel, cooking, reading, walking and horse racing.
If you would like to contact Sue, please either contact the Immacolata House.
My name is Anumol, a 34-year-old originally from India. I’m a teacher by profession and came to the UK for higher studies, where I completed an M.Ed. degree. Over the past four years, I’ve been working as a Senior Care Assistant at Immacolata House. I enjoy engaging residents through different activities including conversation, and have gained valuable experience, particularly in caring for individuals with dementia. My role has taught me how to handle challenging situations effectively, and I take pride and joy in my responsibilities every day.
My name is Siobhan, I am 27 years old and I started working at Immacolata House 7 years ago. I first started working here as a Care Assistant and after 3 years I then did my NVQ which lead me to progress to a Senior Care Assistant. After being a Senior Care Assistant for 3 years I was then privileged to of been able to progress again to a Care Supervisor.
Outside of work, I can be found that I spend a lot of my time with my family, partner and my two dogs. My hobbies include walking my dogs and going on days out with my family and weekends away with my partner.
My name is Lisa, I was born and raised in Somerset. I have worked at Immacolata House for the last 11 years. I joined the home as a domestic but went on to be a care assistant, senior care assistant, care supervisor and my most recent role of assistant practitioner. Outside of work I am mostly found spending time with my husband, 2 daughters and dog. My hobbies include cooking and long dog walks.
I’m Paul, and I’ve been Senior Maintenance at Immacolata House for 2 years. Overall, I have worked in maintenance roles within the care sector for 5 years, along with over 20 years in the leisure and housing sectors. I moved to Somerset from Kent 8 years ago, but I go back regularly to visit family.
My name is Julie and I’ve been an Administrator at Immacolata House for just over a year. I have worked in admin roles within the care sector for 4 years, along with over 25 years in the housing sectors for the homeless. I have worked in various different sectors but found that my passion is within care. The role is varied and i enjoy helping everyone within the home and those who visit their loved ones. I am the first person that people see when they arrive and love to welcome existing and new families to Immacolata.
I have proudly worked at Immacolata House for the past nine years, beginning my journey as a Registered Nurse and progressing to my current role as Deputy Manager. My career here has been deeply fulfilling, both professionally and personally as it’s meaningful and rewarding. Spending quality time with my family—especially my two boys—is one of my greatest joys.
My name is Sneha, and I have been the Head of Care at Immacolata House for the last eight years. I have been a nurse for thirteen years, and my passion for the profession lies in making a positive impact on the lives of others through care. Outside of work, I cherish my time with my husband, our three daughters, and certainly, my close friends.
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