
The home is in lovely surroundings. The staff are very caring. The food is fantasticJ R(Wife of Resident/Service User)

The staff are very welcoming and friendly, giving mum the support she requires.J P(Daughter of Resident/Service User)

Her wishes were respected wherever practical and safe. Staff were patient and affectionateB R(Son of Resident/Service User)

The home is in lovely surroundings. The staff are very caring. The food is fantasticJ R(Wife of Resident/Service User)

The staff are very welcoming and friendly, giving mum the support she requires.J P(Daughter of Resident/Service User)

Her wishes were respected wherever practical and safe. Staff were patient and affectionateB R(Son of Resident/Service User)

Immacolata House in Somerset provides a full range of person-centred care services, including Residential Care, Specialist Dementia Care, Nursing Care, Palliative Care and Respite Care.
The purpose-built home has been thoughtfully designed and adapted to be fully dementia-friendly, creating a safe and supportive environment for all residents.
Families can feel reassured knowing that their loved ones are receiving the highest standard of care in a setting that prioritises comfort, dignity, and well-being.
Care Provided by Immacolata House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The costs of your personal care
Accommodation
Personal laundry
All meals, snacks and drinks
All activities at the home
Access to Wi-fi
The following are not included in the fees and are available at an additional charge:
Offsite activities and appointments
Hairdressing
Nail salon – additional treatments to a manicure
Chiropody
Toiletries
Transport
*Information correct as of May 2025 and is subject to change
The price(s) shown are provided by the care home. Contact Immacolata House for full pricing details and T&Cs.
Contact Immacolata House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Sue Stephens(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (49)
Visiting
- N/A
Parking
- N/A
Immacolata House Reviews (93)
Immacolata House has a Review Score of 9.7 (9.721) out of 10, based on 33 reviews in the last 2 years.
Over all time Immacolata House has 93 reviews.
Mother was cared for compassionately and well. I was informed of her condition regularly between weekly visits. Every effort was made to divert and stimulate her. Her wishes were respected wherever practical and safe. Staff were patient and affectionate.
We greatly appreciate the time you have taken to complete this wonderful review. I will personally ensure that all the team are aware of your comments and feedback. Feedback is greatly valued and allows us to ensure we are delivering a very high standard of care and support. All the best.
Words cannot explain my gratitude to the staff of Immacolata for their care of my husband and their concern for myself and family.
Thank you for taking the time to write your review of Immacolata House. Our staff take great care and respect when providing support for all our residents and their loved ones. We will be sure to pass on your gratitude to all the team. Kindest regards.
My father was at Immacolata for 5 months before he died. The care he received from day 1 was excellent and such dignity was shown. The setting is so homely and all the accommodation is of a very high standard and the grounds excellent. The staff team were always so friendly and committed to giving the best possible care. The communication with me over his care was excellent and very responsive. I also cannot thank them enough for their sensitivity in the handling of his 'end of life' and the care they also showed towards my mother and myself. Thank you for everything.
We really appreciate you completing this wonderful review, especially at this challenging time. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure all the team at Immacolata House are aware of your positive feedback. May we wish you and your family well for the future.
I am very satisfied with the care my mother received. The staff were extremely helpful and friendly. Nothing was too much trouble. I was informed straight away if there were any health issues or if I was needed at the home.
Thank you so much for your kind words Carole. We really appreciate you taking the time to share your experience with us and are so happy that you are 'very satisfied' with the care your mother received. I will be sure to pass on your words to all the team at Immacolata House. We wish you all the best.
I have already passed on my recommendation to a friend whose mother will probably need care soon. I would like to say my father's stay was as perfect a last year for him as possible. The care he received was superb and the dignity in which he was treated first class. I am very contented that his last months and weeks were made comfortable by all his carers. Thank you kindly.
Thank you for your wonderful compliments I have passed them to all the staff. It was a pleasure to look after your father, and wonderful to have your input into the daily running of the home. We miss you both.
A couple of times I have eavesdropped on conversations the staff are having with him. They have never been less than loving and they speak to him as if he was family.
He is now 97 and has various troubles as well as dementia but the nursing care is great. They always ring me directly to tell me of any problems and how they are treating them. They always start the phone call with a “no need to worry” which is very much appreciated. I’m happy to recommend Immacolata House 100 per cent.
Each member of staff works tremendously hard for each and every resident and it's so touching to read your wonderful experience while your uncle lives with us. I will be sure to share your words with all the team at Immacolata House. Kindest regards
A quality care home with good facilities. Always seems to be a good number of carers available to look after the residents and also assist relatives with any queries when they arise. Grandmother seems to be happy and enjoy living here.
Thank you very much for taking the time to write such a lovely review of Immacolata House. I will pass on your kind words to all the team. Kindest regards
My Mum was a resident for 9 months and form the time she arrived she was treated with the love and care that any family would be pleased with. All the staff are genuine and caring. I couldn't have been happier with her placement there.
Thank you for taking the time to write a lovely review of Immacolata House. It is so nice to read your positive comments on the care and support your mother received. I shall be sure to share your review with all the team. Best wishes to you and your family.
Excellent. The best care home I have ever visited. Clean, friendly (lovely cup of tea, a lovely touch after a long journey). Staff look lovely in their Xmas outfits. Nothing is too much trouble for the staff. We had 2 visits from a lady who they collected, then a lovely man who thought it was his room. "I said yours is down the corridor". I took him along and saw a nurse. I explained he came into the room and I brought him back. Don't worry, I understand and have compassion.
Thank you very much for taking the time to write such a lovely review of Immacolata House. Our staff work so hard, and it's so nice to read such kind words. I will pass them on to the all the team. Kindest regards
My partner has been at Immacolata House for just over a year. The staff are kind, patient and good humoured and he is very well cared for. The home is clean and warm and meals are good and plentiful. Should there be any concerns about my partner's health I am informed straight away. The staff are always prepared to listen should I have any worries. I would be happy to recommend Immacolata House.
Thank you for taking the time to write your positive review of Immacolata House. I will be sure to pass on your kind words to all the team at the home. All the best
Immacolata House is situated in a lovely rural setting with open grounds and farmland just outside Langport. The home has, due to managament and staff that homely and relaxed environment which is highly important to residents. Food and overall cleaniness is exceptional and gardens are kept to a good standard. Immacolata House has my recommendation to any future family member.
Thank you for your kind remarks, we are glad you have been happy with our service for these past years.
Lounge staffing is sometimes inadequate with residents left unsupervised as staff breaks coincide or overlap. Increases in agency staff leads to a lack of familiarity and understanding of individual needs and preferences. Diarised requests have been missed and handover from night to day staff can add to these problems. In some cases, agency staff appear improperly trained in the physical handling of residents needing hoists/wheelchairs leading to discomfort and a reluctance to co-operate. My opinion of staff - 'satisfactory' is a general view. Staff in the main are good or excellent! Despite the reservations listed, I am content with the care and attention my wife receives, hence I am 'extremely likely' to recommend this care provider, based on a four year tenure.
It is good to hear that in the main you feel the staff team are good or excellent. We have fed back your comments to the agency regarding your view of their employees moving and handling techniques and training. Please, would you report any specific concerns that you note during your visit at the...
The standard throughout the home is excellent. The staff are very friendly, caring and there appears tob e little staff turnover. I feel this is down to the Manager who is always to be seen and is very approachable. The atmosphere is always pleasant with a lot of interaction between staff and residents. I cannot comment on value for money as a D.O.L. is in place.
Immacolata House is well staffed, with well-trained nurses and carers (as well as support staff) who understand the needs of people with dementia. I would prefer it if staff wore name badges. There are a lot of them and it is difficult to remember all of their names. The ID lanyards that they wear often twists round so that you cannot see the name.
Many thanks for taking the time to share your comments regarding Immacolata House. Unfortunately, we do not deem it safe for our staff to wear name badges, as we feel they could potentially cause harm to residents during moving and handling. We feel that lanyards are a safer option. We have...
Her needs are extensive and the staff to do their best in the challenging circumstances.
All the staff have been wonderful and very caring to mym and our family.
This has been a very hard and stressful time for us and the care and support from Immacolata house has been wonderful. Thank you, everyone.
I would like to thank you all for the sterling work you do looking after my wife and everyone. You are a great team and you are focused on your work. Once again, thank you.
My husband was cared for with dignity and respect. The staff were also kind to me.
Thank you for sharing your comments about Immacolata House.
I found the staff very attentive towards my mother and treated her with great respect. Guests were warmly welcomed and offered a chair and refreshments when required. On the one occasion, I found the need to mention unclean areas, it was quickly sorted without fuss. I would happily recommend Immacolata House to others.
Dear Nick, thank you for your kind comments, I will pass them on to the staff.
The home is very good and they are helpful. As far as I can tell they cater very well. If help is needed they respond quickly.
Thank you for sharing your thoughts and opinions of Immacolata House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 01 July 2026Please contact Immacolata House to find out more.
News (0) & Events (0)
There are no news items for Immacolata House.
There are no upcoming events for Immacolata House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Immacolata House.
Meet the Team (10)

Sue was born in the West Midlands, in 1977 she moved to Gloucestershire and started a career in Catering Management. In 1989, after moving back to Birmingham, Sue started her Nursing career, first as a student nurse then moving to her first post on a stroke ward. Sue continued to work in various nursing roles.
An opportunity then arose to manage a home, which at the time was a small company in Taunton, Somerset. Sue managed the home for 10 years. Her next move involved turning failing homes around and building their reputations, a position she held for over 6 years.
In 2015, Sue joined Notaro Homes; her reason was that she viewed the company as small enough to be personal, yet large enough to be effective and combined with an excellent local reputation. Sue has had a keen interest in Dementia care since 2009, which she continues to develop. She also holds a teaching qualification and enjoys mentoring students both pre- and post-registration.
In her spare time, Sue lives on a smallholding of 5 Acres where she has sheep, ducks, chickens, geese and 6 dogs. She is also an assured breeder of West Highland Whites with the Kennel Club under the kennel name Alansus. Other hobbies and interests are travel, cooking, reading, walking and horse racing.
If you would like to contact Sue, please contact the Immacolata House.

I have proudly worked at Immacolata House for the past nine years, beginning my journey as a Registered Nurse and progressing to my current role as Deputy Manager. My career here has been deeply fulfilling, both professionally and personally as it’s meaningful and rewarding. Spending quality time with my family—especially my two boys—is one of my greatest joys.

Sneha has been the Head of Care at Immacolata House for the past eight years. She has worked as a nurse for thirteen years and is passionate about making a positive impact on people’s lives through high-quality, compassionate care. Her experience and dedication play a key role in maintaining the standards of care at Immacolata House.

My name is Anumol Ravi, and I have been working as a Senior Carer at Immacolata House since 2021. Whilst living in India, I graduated as a teacher of Social Science before coming to England. I taught education for a year before changing careers to become a carer. I take great pride in my role and truly enjoy my duties. I am committed to carrying out my responsibilities with dedication, compassion, and professionalism. Supporting and caring for residents is very important to me, and I always strive to provide the best possible care.
In my free time, I spend time with my husband and 3 children, enjoying activities. I enjoy teaching my children and helping to assist my husband cook.

My name is Lisa, and I was born and raised in Somerset. I have worked at Immacolata House for the last 11 years. I joined the home as a domestic but went on to be a care assistant, senior care assistant, care supervisor and my most recent role of assistant practitioner.
Outside of work, I am mostly found spending time with my husband, 2 daughters and dog. My hobbies include cooking and long dog walks.

I’m Paul, and I’ve been a Senior Maintenance at Immacolata House for 2 years. Overall, I have worked in maintenance roles within the care sector for 5 years, along with over 20 years in the leisure and housing sectors. I moved to Somerset from Kent 8 years ago, but I go back regularly to visit family.

My name is Julie, and I’ve been an Administrator at Immacolata House for just over a year. I have worked in admin roles within the care sector for 4 years, along with over 25 years in the housing sector for the homeless. I have worked in various sectors, but found that my passion is within care. The role is varied, and I enjoy helping everyone within the home and those who visit their loved ones. I am the first person that people see when they arrive, and I love to welcome existing and new families to Immacolata.

My name is Siju, and I have worked at Immacolata House for the last 4 years. I was previously a Care Supervisor, and then 2 years ago, I became a Registered Nurse. I love working within the care sector.

I have recently relocated to Somerset from the North-East of England to be with my partner.
I have worked in health and social care in various roles throughout my working life. I am passionate about making a difference to those living with dementia and supporting their families by ensuring that they receive person-centred and optimum care.
On a personal note, my passion is travel and holiday at every opportunity, whether it be weekends away exploring my new home or further afield to Europe. I particularly enjoy Italy. My family are still in the North and therefore travels to see them all, including my 6 grandchildren, on a regular basis.

My name is Sue, and I am the Head Chef. I have had my own businesses for the last 25 years in hospitality, mainly as a Head Chef, and I enjoy cooking; it's one of my passions at home or at work. I especially love cooking for our wonderful residents.
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