
The home is in lovely surroundings. The staff are very caring. The food is fantasticJ R(Wife of Resident/Service User)

The staff are very welcoming and friendly, giving mum the support she requires.J P(Daughter of Resident/Service User)

Her wishes were respected wherever practical and safe. Staff were patient and affectionateB R(Son of Resident/Service User)

The home is in lovely surroundings. The staff are very caring. The food is fantasticJ R(Wife of Resident/Service User)

The staff are very welcoming and friendly, giving mum the support she requires.J P(Daughter of Resident/Service User)

Her wishes were respected wherever practical and safe. Staff were patient and affectionateB R(Son of Resident/Service User)

Immacolata House in Somerset provides a full range of person-centred care services, including Residential Care, Specialist Dementia Care, Nursing Care, Palliative Care and Respite Care.
The purpose-built home has been thoughtfully designed and adapted to be fully dementia-friendly, creating a safe and supportive environment for all residents.
Families can feel reassured knowing that their loved ones are receiving the highest standard of care in a setting that prioritises comfort, dignity, and well-being.
Care Provided by Immacolata House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The costs of your personal care
Accommodation
Personal laundry
All meals, snacks and drinks
All activities at the home
Access to Wi-fi
The following are not included in the fees and are available at an additional charge:
Offsite activities and appointments
Hairdressing
Nail salon – additional treatments to a manicure
Chiropody
Toiletries
Transport
*Information correct as of May 2025 and is subject to change
The price(s) shown are provided by the care home. Contact Immacolata House for full pricing details and T&Cs.
Contact Immacolata House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Sue Stephens(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (49)
Visiting
- N/A
Parking
- N/A
Immacolata House Reviews (93)
Immacolata House has a Review Score of 9.7 (9.721) out of 10, based on 33 reviews in the last 2 years.
Over all time Immacolata House has 93 reviews.
The home is set in the most beautiful and peaceful location, and the staff and manager go above and beyond to make a homely, welcoming and stimulating environment for residents and visitors alike. My family can't praise and thank the staff of Immacolata House enough. My father lived there for the last 3 years of his life. I particularly want to thank them for their care for my father in the last days of his life. Even though he wasn't really aware of his surroundings, the carers continued to treat him with kindness and respect and continued to make him comfortable. They were also so kind to my family and I as we spent his final hours with him. We will never forget them.
Thank you for taking the time to share your experience of Immacolata House Care Home. Firstly, I am very sorry for your loss - it is touching to read your kind words about our team and the support they provided, not only to your father but also to you and your family during such an emotional time....
From the day my dad came the whole team have been amazing and made the transition for my dad and the whole family so much easier. Everyone goes out of their way to be helpful and understanding. We couldn't wish for a more especially when we know it is not always easy.
Thank you so much for your kind words and for taking the time to share your experience of our Immacolata House care home. It is wonderful to hear that our team has made your dad's transition into his new home smooth and that you have felt supported throughout the process.It's also lovely to read...
Pleasant environment with excellent staff.
Thank you for taking the time to review our Immacolata House Care Home. It's wonderful to hear that you have found the environment pleasant and that our team have always made a positive impression. Our staff are dedicated to providing excellent care and creating a warm, welcoming atmosphere for all...
I visited my brother regularly. He can have challenging behaviour due to his condition. I only know he is treated well when I am here because of his condition, he says that is not always the carers. Staff are very friendly to us.
Thank you for sharing your experience. We understand that challenging behaviours can be difficult to navigate, and we truly appreciate your trust in us to support your brother. It's lovely to hear that you have found our staff to be friendly and welcoming during your visits. Please know that our...
My husband is very well supported and cared for by kind and caring staff. He has a clean and tidy room, almost like hotel! His diet has always been carefully catered for especially when he was loosing weight. There is always a calm and relaxed atmosphere throughout the home. The activities/events put on for residents and their families are always fantastic and inclusive of all. Overall excellent.
Thank you for your wonderful review of our Immacolata House Care Home. It is lovely to hear that you are pleased with the care your husband is receiving from our dedicated care team. It is also great to hear that he's enjoying the activities programme and his diet is well catered for. Ensuring a...
Overall very satisfactory
Thank you for taking the time to rate and review our Immacolata House Care Home. If you have any specific feedback or suggestions, please don't hesitate to get in touch; we're always keen to take on feedback and ensure we are delivering the highest standard of care. Kind regards.
My husband came into Immacolata House on 7th May 2024 he settled in well. I am very pleased with the care he is given.
Thank you for taking the time to write this lovely review of our Immacolata House Care Home. We're delighted to hear that your husband settled in well at Immacolata House and that you're pleased with the care he is receiving. Our team is dedicated to providing a comfortable and supportive...
This is a friendly well staffed caring home. All the staff said hello and were welcoming. A member of staff said he was happy and settled here. He seems content and well-looked after. The staff keep in regular contact with me by email and phone. His bedroom is clean and tidy. We get regular invites to social functions. The corridor bell is always ringing.
Thank you for your kind words and positive feedback. We're delighted to hear that you find our Immacolata House Care Home friendly and welcoming and that our staff keep you well-informed. We appreciate your mention of the corridor bell, and we'll look into ways to ensure it remains effective...
I found my friend to be very happy and content. I can only describe Immacolata House as a warm and friendly house place to be.
Thank you for your lovely feedback. We're so pleased to hear that your friend is happy and content at Immacolata House. Creating a warm and friendly environment is our top priority, and it means a lot to know that it shines through. Thank you again for your kind words, I will pass them on to the care home Manager and Team - I am sure they'll be delighted to read your review. Kind regards
As soon as I was offered the vacancy for my wife I was very happy. This was due to the care and respect I knew she would receive from the staff while she would be there. Her mother had the same level of care while she was there before her. The staff are very kind and respectful to my wife and always keep me up to date on any developments.
Thank you for your thoughtful review of Immacolata House Care Home. Providing high-quality, compassionate care and ensuring residents' needs are met is our top priority, so it's lovely to hear that you feel confident in our team's dedication to looking after your wife - just as you did when they...
Enjoy coming to visit him. He seems happy and is well looked after.
Thank you for taking the time to write this review. It's wonderful to hear that you enjoy visiting your brother at Immacolata House. Ensuring comfort, happiness, and quality care is always our top priority, and it's rewarding to know that it shows. I will pass your feedback on to the Manager and staff team. Kind regards,
We are so pleased with the care dad has received since coming to Immacolata. He is settled and seems very happy here. Also really pleased with the care afforded to mum when she visits regularly and this care and support have made the huge change easier to cope with as she feels so welcome here.
Thank you so much for taking the time to write this review of our Immacolata House Care Home. It is lovely to hear that your dad has settled in well and is happy in his new home and that the transition has been made easier for you all with the support of our wonderful team. I will pass your kind words on to the team at Immacolata House. Kind regards
The staff are always pleasant and helpful. The necessary security means 'dropping in' takes a long time. I am concerned that the person I visit is never in a wheelchair that she could move around many be using her feet - she did this all the time before she went into hospital. Now she is stuck in one place in the lounge or her room unable to move herself. This will make her physically weaker and socially isolated. She might benefit from an electric wheelchair. I am a health professional.
Thank you for taking the time to share your thoughts and observations. We truly appreciate your recognition of our staff's efforts to be pleasant and helpful.We also understand your concerns regarding the mobility and well-being of the person you visit. Ensuring we meet the needs of residents is a...
Thank God, after nearly a year in a locked ward in this "care home", the family of this resident has eventually managed to get him moved to a nice homely care home closer to his home of Yeovil. When one of us plucked up the courage to criticise this place, the manager quickly said that he would be evicted to another place, no matter what home or how far away and we did not have a say in it, despite his partner having full power of attorney for him. We have found this ward to show not an ounce of compassion for its clients (as the manager likes to call them) and the atmosphere could not be less homely. Since last March he has been reduced from a fairly fit and a little overweight man in his late sixties with very poor eyesight and poor hearing to an underweight (lost 30 kilos) dependent shadow of his former self, now having previously non-existing conditions of incontinence, total blindness, a need for someone to feed him and dress him.
We are disheartened to read about your concerns regarding your relative's care. Resident wellbeing & comfort is our utmost priority. We value open communication with families. It is never our intention to dismiss concerns without proper consideration. If there was any...
Since my uncle has moved into the care home, there have always been Covid restrictions.
My uncle appears clean and fairly settled when we visit.
I would like to be kept more informed of any activities he is involved in.
Thank you for taking the time to write this review. We appreciate the last few years of Covid restrictions have been difficult on families and residents. We appreciate the vital role that loved ones play in the well-being and care of their friend or family member and will take your feedback forward...
My husband has Parkinson's with Lew Body Dementia. He is well looked after and always has his own clothes on and is clean and well-shaven. Medication is on time so important with Parkinson's. He is now mobile but has a special chair so that he can be taken to the community room and dining room. We are kept well informed if he is poorly.
Thank you so much for writing this review of our Immacolata House Care Home. It is great to see that our person-centered care approach is ensuring that your husband's needs are well attended to and he is receiving our usual high standard of care. We have a brilliant staff team at Immacolata House, I will pass your feedback on to them as I'm sure they like to read your review. Take care, Pip
The staff are generally friendly and attentive although they don't communicate all the decisions of management. The resident's room is kept clean and tidy. I haven't tried the meals but the cup of tea strangely came without milk. There are no signs of activities.
Thank you for taking the time to write this review and provide us with your feedback. We'll take a look into all of those points you have raised and aim to improve on them so that your experience as a visitor is much better in the future. We are happy to hear that you've found our staff friendly...
Staff are always very friendly and helpful on the telephone and whenever I visit. Covid has been a problem for all concerned in all homes, but I feel Immacolata House coped extremely well with all the restrictions included through no fault of their own.
Thank you so much for taking the time to write this review of our Immacolata House Care Home. We are happy to hear that you've found our staff to be friendly and helpful at all times. The pandemic has been a challenging time for all care homes, thank you for acknowledging that the team has done well throughout. Take care, Pip
Since my wife was sent to Immacolata House in August 2021, I have found the staff very polite and caring. My wife is well looked after and treated with respect and attention.
Thank you for your comments. We are pleased that you are happy with the care and attention that your wife receives.
My wife, who has been a resident at Immacolata House for six years, continues to receive care of the highest quality. All the staff have worked their hardest in the face of all the difficulties thrown at them by the pandemic. I offer my sincere thanks to them.
Thank you for taking the time to write this brilliant review. It means so much to the staff that you appreciate and recognise all of their hard work and the high level of care they provide. I will pass this on to the manager and the staff team as they'll be delighted to read your kind words. Take care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 01 July 2026Please contact Immacolata House to find out more.
News (0) & Events (0)
There are no news items for Immacolata House.
There are no upcoming events for Immacolata House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Immacolata House.
Meet the Team (10)

Sue was born in the West Midlands, in 1977 she moved to Gloucestershire and started a career in Catering Management. In 1989, after moving back to Birmingham, Sue started her Nursing career, first as a student nurse then moving to her first post on a stroke ward. Sue continued to work in various nursing roles.
An opportunity then arose to manage a home, which at the time was a small company in Taunton, Somerset. Sue managed the home for 10 years. Her next move involved turning failing homes around and building their reputations, a position she held for over 6 years.
In 2015, Sue joined Notaro Homes; her reason was that she viewed the company as small enough to be personal, yet large enough to be effective and combined with an excellent local reputation. Sue has had a keen interest in Dementia care since 2009, which she continues to develop. She also holds a teaching qualification and enjoys mentoring students both pre- and post-registration.
In her spare time, Sue lives on a smallholding of 5 Acres where she has sheep, ducks, chickens, geese and 6 dogs. She is also an assured breeder of West Highland Whites with the Kennel Club under the kennel name Alansus. Other hobbies and interests are travel, cooking, reading, walking and horse racing.
If you would like to contact Sue, please contact the Immacolata House.

I have proudly worked at Immacolata House for the past nine years, beginning my journey as a Registered Nurse and progressing to my current role as Deputy Manager. My career here has been deeply fulfilling, both professionally and personally as it’s meaningful and rewarding. Spending quality time with my family—especially my two boys—is one of my greatest joys.

Sneha has been the Head of Care at Immacolata House for the past eight years. She has worked as a nurse for thirteen years and is passionate about making a positive impact on people’s lives through high-quality, compassionate care. Her experience and dedication play a key role in maintaining the standards of care at Immacolata House.

My name is Anumol Ravi, and I have been working as a Senior Carer at Immacolata House since 2021. Whilst living in India, I graduated as a teacher of Social Science before coming to England. I taught education for a year before changing careers to become a carer. I take great pride in my role and truly enjoy my duties. I am committed to carrying out my responsibilities with dedication, compassion, and professionalism. Supporting and caring for residents is very important to me, and I always strive to provide the best possible care.
In my free time, I spend time with my husband and 3 children, enjoying activities. I enjoy teaching my children and helping to assist my husband cook.

My name is Lisa, and I was born and raised in Somerset. I have worked at Immacolata House for the last 11 years. I joined the home as a domestic but went on to be a care assistant, senior care assistant, care supervisor and my most recent role of assistant practitioner.
Outside of work, I am mostly found spending time with my husband, 2 daughters and dog. My hobbies include cooking and long dog walks.

I’m Paul, and I’ve been a Senior Maintenance at Immacolata House for 2 years. Overall, I have worked in maintenance roles within the care sector for 5 years, along with over 20 years in the leisure and housing sectors. I moved to Somerset from Kent 8 years ago, but I go back regularly to visit family.

My name is Julie, and I’ve been an Administrator at Immacolata House for just over a year. I have worked in admin roles within the care sector for 4 years, along with over 25 years in the housing sector for the homeless. I have worked in various sectors, but found that my passion is within care. The role is varied, and I enjoy helping everyone within the home and those who visit their loved ones. I am the first person that people see when they arrive, and I love to welcome existing and new families to Immacolata.

My name is Siju, and I have worked at Immacolata House for the last 4 years. I was previously a Care Supervisor, and then 2 years ago, I became a Registered Nurse. I love working within the care sector.

I have recently relocated to Somerset from the North-East of England to be with my partner.
I have worked in health and social care in various roles throughout my working life. I am passionate about making a difference to those living with dementia and supporting their families by ensuring that they receive person-centred and optimum care.
On a personal note, my passion is travel and holiday at every opportunity, whether it be weekends away exploring my new home or further afield to Europe. I particularly enjoy Italy. My family are still in the North and therefore travels to see them all, including my 6 grandchildren, on a regular basis.

My name is Sue, and I am the Head Chef. I have had my own businesses for the last 25 years in hospitality, mainly as a Head Chef, and I enjoy cooking; it's one of my passions at home or at work. I especially love cooking for our wonderful residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Immacolata House to verify any information. View our terms and conditions. Immacolata House has an Enhanced Service -more info.