The home is in lovely surroundings. The staff are very caring. The food is fantastic
J R (Wife of Resident)
The staff are very welcoming and friendly, giving mum the support she requires.
J P (Daughter of Resident)
Her wishes were respected wherever practical and safe. Staff were patient and affectionate
B R (Son of Resident)
These prices are only a guideline, please contact Immacolata House to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
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Immacolata House has a Review Score of 9.7 (9.662) out of 10, based on 25 reviews in the last 2 years.
Over all time Immacolata House has 84 reviews.
5.0 out of 5
Thank you so much for taking the time to write this review of our Immacolata House Care Home. It is lovely to hear that your dad has settled in well and is happy in his new home and that the transition has been made easier for you all with the support of our wonderful team. I will pass your kind words on to the team at Immacolata House. Kind regards
5.0 out of 5
Thank you for your kind words. It means a great deal to us that you and your family feel supported and cared for during your time with us. Our team is truly dedicated to providing compassionate and dignified care, and it's heartwarming to know that their efforts are making a difference for your mother and your family. I will pass this lovely review on to the team. Many thanks
5.0 out of 5
Thank you for your heartfelt feedback. It's truly our privilege to care for your husband, and we're so glad to know that our team's efforts have made a positive impact. I will pass your lovely review on to the team at Immacolata House who will be grateful to read your kind words. Many thanks
4.0 out of 5
Thank you for taking the time to share your thoughts and observations. We truly appreciate your recognition of our staff's efforts to be pleasant and helpful.We also understand your concerns regarding the mobility and well-being of the person you visit. Ensuring we meet the needs of residents is a priority for us, and we value feedback that helps us improve. We will review the situation you've highlighted and see how this can be improved as we want to ensure the physical and social engagement needs of residents are being met. Thank you for bringing this to our attention, we welcome further discussions if you'd like to share any other feedback. Kind regards
2.0 out of 5
We are disheartened to read about your concerns regarding your relative's care. Resident wellbeing & comfort is our utmost priority. We value open communication with families. It is never our intention to dismiss concerns without proper consideration. If there was any miscommunication/misunderstanding, we sincerely apologise. Your relative's emergency placement in our home, which was always temporary, came to an end. The funders (social services) sought a permanent placement. Your relative had complex needs before joining us, including being registered as blind. He received diligent care including close monitoring by healthcare professionals. It's worth noting that health changes can be attributed to various factors, including progression of his dementia. We appreciate the thorough investigation conducted by the council's Adult Safeguarding Team, requested by the family, which found no issues regarding his care. We wish him the best in his new home & remain open to further discussion.
4.0 out of 5
Thank you for taking the time to write this review. We appreciate the last few years of Covid restrictions have been difficult on families and residents. We appreciate the vital role that loved ones play in the well-being and care of their friend or family member and will take your feedback forward to see how we can keep loved ones better informed of activities in the home. Thank you again for writing the review and providing us with your feedback. Kind regards.
5.0 out of 5
Thank you so much for writing this review of our Immacolata House Care Home. It is great to see that our person-centered care approach is ensuring that your husband's needs are well attended to and he is receiving our usual high standard of care. We have a brilliant staff team at Immacolata House, I will pass your feedback on to them as I'm sure they like to read your review. Take care, Pip
4.0 out of 5
Thank you for taking the time to write this review and provide us with your feedback. We'll take a look into all of those points you have raised and aim to improve on them so that your experience as a visitor is much better in the future. We are happy to hear that you've found our staff friendly and attentive - staff communication is something we are continuously improving through training, apologies if you have found it below our usual high standards at times. All of our homes have a full schedule of activities taking place throughout the week but may not have been happening when you have visited. As mentioned above, we'll look into all of these points and look at ways of improving. Thank you again for your honest feedback, it is greatly received as can only serve to help us improve our services. Kind regards, Pip
4.0 out of 5
Thank you so much for taking the time to write this review of our Immacolata House Care Home. We are happy to hear that you've found our staff to be friendly and helpful at all times. The pandemic has been a challenging time for all care homes, thank you for acknowledging that the team has done well throughout. Take care, Pip
4.0 out of 5
Thank you for your comments. We are pleased that you are happy with the care and attention that your wife receives.
5.0 out of 5
Thank you for taking the time to write this brilliant review. It means so much to the staff that you appreciate and recognise all of their hard work and the high level of care they provide. I will pass this on to the manager and the staff team as they'll be delighted to read your kind words. Take care.
5.0 out of 5
Thank you for this great review. We really appreciate you taking the time to review our care home, and we are glad to hear that your brother is very happy at Immacolata House. Kind regards.
5.0 out of 5
We are so delighted to receive this wonderful review about our Immacolata House Care Home. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it. Kind regards.
4.0 out of 5
Thank you so much for taking the time to write this review of our Immacolata House Care Home. It's great to hear that you are happy with the care your husband is receiving from our wonderful staff team. I will ensure they are aware of this review as I'm sure they'll be grateful to receive the feedback. Kind regards.
5.0 out of 5
We really appreciate you completing this wonderful review, especially at a challenging time. It is lovely to read your positive comments on the care and support received by your father and that you were fully supported too. Our staff take great care and respect when providing support for all our residents and their loved ones.
I will personally ensure all the team at Immacolata House are aware of your positive feedback.
May we wish you and your family well for the future.
5.0 out of 5
We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the care and support received by your father-in-law and that you and your family are fully supported too.
I will personally ensure that all the team are aware of your comments and feedback. Kindest Regards.
5.0 out of 5
We really appreciate you completing this wonderful review, especially at this challenging time. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure all the team at Immacolata House are aware of your positive feedback. May we wish you and your family well for the future.
4.0 out of 5
Thank you kindly for taking the time to review Vane Hill. We are pleased to read your positive comments. I shall be sure to share your review with the team. All the best.
5.0 out of 5
We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the care and support received by your brother.
Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure that all the team are aware of your comments and feedback. Kindest regards.
3.0 out of 5
The Review Score of 9.7 (9.662) out of 10 for Immacolata House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Currently full but a waiting list of available
Sue was born in the West Midlands, in 1977 she moved to Gloucestershire and started a career in Catering Management. In 1989 after moving back to Birmingham, Sue started her Nursing career, first as a student nurse then moving to her first post on a stroke ward. Sue continued to work in various nursing roles.
An opportunity then arose to manage a home, who at the time were a small company in (Taunton Somerset). Sue managed the home for 10 years. Her next move involved turning failing homes around and building their reputations, a position she held for over 6 years.
In 2015 Sue joined Notaro Homes, her reason was she viewed the company as small enough to be personal, yet large enough to be effective and combined with an excellent local reputation. Sue has had a keen interest in Dementia care since 2009 which she continues to develop. She also holds a teaching qualification and enjoys mentoring students both pre and post-registration.
In her spare time, Sue lives on a smallholding of 5 Acres where she has sheep, ducks, chickens, geese and 6 dogs. She is also an assured breeder of West Highland Whites with the Kennel Club under the kennel name Alansus. Other hobbies and interests are travel, cooking, reading, walking and horse racing.
If you would like to contact Sue, please either contact the Immacolata House.
My name is Anumol, a 34-year-old originally from India. I’m a teacher by profession and came to the UK for higher studies, where I completed an M.Ed. degree. Over the past four years, I’ve been working as a Senior Care Assistant at Immacolata House. I enjoy engaging residents through different activities including conversation, and have gained valuable experience, particularly in caring for individuals with dementia. My role has taught me how to handle challenging situations effectively, and I take pride and joy in my responsibilities every day.
My name is Siobhan, I am 27 years old and I started working at Immacolata House 7 years ago. I first started working here as a Care Assistant and after 3 years I then did my NVQ which lead me to progress to a Senior Care Assistant. After being a Senior Care Assistant for 3 years I was then privileged to of been able to progress again to a Care Supervisor.
Outside of work, I can be found that I spend a lot of my time with my family, partner and my two dogs. My hobbies include walking my dogs and going on days out with my family and weekends away with my partner.
My name is Lisa, I was born and raised in Somerset. I have worked at Immacolata House for the last 11 years. I joined the home as a domestic but went on to be a care assistant, senior care assistant, care supervisor and my most recent role of assistant practitioner. Outside of work I am mostly found spending time with my husband, 2 daughters and dog. My hobbies include cooking and long dog walks.
I’m Paul, and I’ve been Senior Maintenance at Immacolata House for 2 years. Overall, I have worked in maintenance roles within the care sector for 5 years, along with over 20 years in the leisure and housing sectors. I moved to Somerset from Kent 8 years ago, but I go back regularly to visit family.
My name is Julie and I’ve been an Administrator at Immacolata House for just over a year. I have worked in admin roles within the care sector for 4 years, along with over 25 years in the housing sectors for the homeless. I have worked in various different sectors but found that my passion is within care. The role is varied and i enjoy helping everyone within the home and those who visit their loved ones. I am the first person that people see when they arrive and love to welcome existing and new families to Immacolata.
I have proudly worked at Immacolata House for the past nine years, beginning my journey as a Registered Nurse and progressing to my current role as Deputy Manager. My career here has been deeply fulfilling, both professionally and personally as it’s meaningful and rewarding. Spending quality time with my family—especially my two boys—is one of my greatest joys.
My name is Sneha, and I have been the Head of Care at Immacolata House for the last eight years. I have been a nurse for thirteen years, and my passion for the profession lies in making a positive impact on the lives of others through care. Outside of work, I cherish my time with my husband, our three daughters, and certainly, my close friends.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Immacolata House to verify any information. View our terms and conditions. Immacolata House has an Enhanced Service - more info.
