
The home is in lovely surroundings. The staff are very caring. The food is fantasticJ R(Wife of Resident/Service User)

The staff are very welcoming and friendly, giving mum the support she requires.J P(Daughter of Resident/Service User)

Her wishes were respected wherever practical and safe. Staff were patient and affectionateB R(Son of Resident/Service User)

The home is in lovely surroundings. The staff are very caring. The food is fantasticJ R(Wife of Resident/Service User)

The staff are very welcoming and friendly, giving mum the support she requires.J P(Daughter of Resident/Service User)

Her wishes were respected wherever practical and safe. Staff were patient and affectionateB R(Son of Resident/Service User)

Immacolata House in Somerset provides a full range of person-centred care services, including Residential Care, Specialist Dementia Care, Nursing Care, Palliative Care and Respite Care.
The purpose-built home has been thoughtfully designed and adapted to be fully dementia-friendly, creating a safe and supportive environment for all residents.
Families can feel reassured knowing that their loved ones are receiving the highest standard of care in a setting that prioritises comfort, dignity, and well-being.
Care Provided by Immacolata House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The costs of your personal care
Accommodation
Personal laundry
All meals, snacks and drinks
All activities at the home
Access to Wi-fi
The following are not included in the fees and are available at an additional charge:
Offsite activities and appointments
Hairdressing
Nail salon – additional treatments to a manicure
Chiropody
Toiletries
Transport
*Information correct as of May 2025 and is subject to change
The price(s) shown are provided by the care home. Contact Immacolata House for full pricing details and T&Cs.
Contact Immacolata House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Sue Stephens(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (49)
Visiting
- N/A
Parking
- N/A
Immacolata House Reviews (93)
Immacolata House has a Review Score of 9.7 (9.721) out of 10, based on 33 reviews in the last 2 years.
Over all time Immacolata House has 93 reviews.
Happy atmosphere.
People are looked after very well.
Brother is very happy.
Thank you for this great review. We really appreciate you taking the time to review our care home, and we are glad to hear that your brother is very happy at Immacolata House. Kind regards.
My husband moved to Immacolata House in August 2021 during the time of more Covid restrictions, subsequently, these have eased, and now, as an "essential carer", I am able to visit three times weekly. The environment is good. A spacious room with en-suite, dining and lounge areas with home comforts. Staffing levels appear to be excellent, caring, kind and sensitive to his needs, and also to mine. My husband is cared for, most importantly, with dignity. The meals provided are varied, first-class, and always, he is offered a choice. The staff are working hard to maintain his mobility and engage him in any activities that are possible following extensive research and time at Immacolata House. I really believe my husband is in the best possible, professional hands. Communication with the staff has been excellent.
We are so delighted to receive this wonderful review about our Immacolata House Care Home. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it. Kind regards.
My husband became a resident in September 2021. I am satisfied with the care he receives. The management is pleasant and the staff caring and helpful.
Thank you so much for taking the time to write this review of our Immacolata House Care Home. It's great to hear that you are happy with the care your husband is receiving from our wonderful staff team. I will ensure they are aware of this review as I'm sure they'll be grateful to receive the feedback. Kind regards.
My father went to live in Immacolata House from Nov 2019 until April 2020 where he passed away. What amazing people work there, my father was not the easiest to look after but the staff were amazing with him, he would laugh with them and I felt he was safe and looked after. I work nights, so I would ring 3 am and every time the staff were happy to answer my questions, there were a lot of questions some times. I can't thank the staff enough they made a very hard decision easy for me. You are all wonderful, my father was so happy with you. Thank you all.
We really appreciate you completing this wonderful review, especially at a challenging time. It is lovely to read your positive comments on the care and support received by your father and that you were fully supported too. Our staff take great care and respect when providing support for all our...
The staff have been absolutely amazing. I would thoroughly recommend Immacolata House. They have helped all of us through a very difficult and stressful time. They have and still do look after my father-in-law so well. Caring, thoughtful and happy people. Amazing food!
I will personally ensure that all the team are aware of your comments and feedback. Kindest Regards.
At the end, Mum was treated with sympathy and dignity. After she died, staff showed continuing care by laying her out and dressing her, so she was smart in her own style.
Our thanks to all at Immacolata House, for the care they have given our Mum over the last five and a half years.
We really appreciate you completing this wonderful review, especially at this challenging time. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure all the team at Immacolata House are aware of your positive feedback. May we wish you and your family well for the future.
Very caring staff and good facilities.
Thank you kindly for taking the time to review Vane Hill. We are pleased to read your positive comments. I shall be sure to share your review with the team. All the best.
I was always very well informed about his care plan and condition. I too was made to feel most welcome, by all the staff when visiting. I cannot praise the staff enough. The home was always very clean and inviting, the outside surroundings very nice. I had every faith in them caring for my brother.
Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure that all the team are aware of your comments and feedback. Kindest regards.
An unmarried lady used to her own space who says she finds carers coercive, invasive and rough. She has never used soap on her face and was mortified when her face was soaped and shaved. She was crying when we visited. (We have never seen her cry) She has language difficulties with the staff both ways and finds them difficult to understand. Personal hygiene is personal and needs to be discussed. Cultural dress frightens client and she needs help here.
My partner has received very good care. The staff who assist him show real sympathy and the care assistants work extremely hard. The main terrace staff are always polite and kind and make every effort to ensure that my partner is comfortable. The nursing staff are caring and do their very best for him.
I will personally ensure that all the team are aware of your comments and feedback. Kindest regards.
Staff are very helpful and always at hand if I need to know anything. The home is very clean with no smells. The staff are always very pleasant.
Thank you for taking the time to write your lovely review of Immacolata House. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I will personally ensure that all the team are aware of your comments and feedback. Kindest regards.
Mum has been at the home now for over 6 months and is in the later stages of Dementia, so doesn't really know where she is herself. I have been very pleased with the way she settled in and that her needs at this stage of her illness are being well met. The staff are very welcoming and friendly, giving mum the support she requires. She has enjoyed joining-in with a variety of activities, she can attend. The home is in a lovely location, is fairly modern compared to some older style homes and is kept very clean.
We greatly appreciate the time you have taken to complete this wonderful review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I will personally ensure that all the team are aware of your comments and feedback. Kindest Regards.
The staff do a very difficult job with respect, patience and good humour and they have my admiration.
Thank you for taking the time to write your review of Immacolata House. Our staff take great care and respect when providing care for our residents and their loved ones, so I shall be sure to share with them your kind words and admiration. Kindest regards.
Very friendly staff, clean and tidy, always happy to help where needed. Food leaves a little bit to be desired, could do with small changes, try cauliflower cheese or similar. This is a county with farm workers etc. Lots of males who eat cheese. On the whole, suitable but need more variation.
I have discussed with the kitchen team at...
My mother has been resident at Immacolata now for nearly two years - she has been very well looked after in a sympathetic and respectful way and we are kept well informed of her welfare.
We greatly appreciate the time you have taken to complete this wonderful review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I will personally ensure that all the team are aware of your comments and feedback. Kindest Regards.
The home is in lovely surroundings. The staff are very caring. The food is fantastic, all-round very nice care home and very well run.
We greatly appreciate the time you have taken to complete this wonderful review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I will personally ensure that all the team are aware of your comments and feedback. Kindest Regards.
I had a missed call on my phone so rang them when I got home from work. I found it very hard to make the person understand what I was calling for and when speaking to the next person I found it almost impossible to understand what they were telling me. If I find it hard, how do the residents cope? I think all staff should be able to speak and understand English at a reasonable level.
Thank you for taking the time to write your review of Immacolata House. We were pleased to see that you have rated our overall standards highly. With regards to your recent telephone conversation; as you can imagine we are slightly surprised as in general it is only our nurses, manager or reception...
I am extremely happy with the attention my husband receives. All staff, whatever their category, always welcome you when you visit. I am impressed with the cleanliness that is achieved under some difficult circumstances.
We greatly appreciate the time you have taken to complete this wonderful review. I will personally ensure that all the team are aware of your comments and feedback. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. All the best.
I am happy my wife is cared for in such a caring place.
Thank you for taking the time to write your review of Immacolata House. I will be sure to pass on your kind words to all the team. Kindest regards.
I am always made welcome, always sad I could no longer care for my wife. I see her every day and am happy to know she is well cared for.
Thank you for taking the time to write your review of Immacolata House. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. Kindest regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 01 July 2026Please contact Immacolata House to find out more.
News (0) & Events (0)
There are no news items for Immacolata House.
There are no upcoming events for Immacolata House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Immacolata House.
Meet the Team (10)

Sue was born in the West Midlands, in 1977 she moved to Gloucestershire and started a career in Catering Management. In 1989, after moving back to Birmingham, Sue started her Nursing career, first as a student nurse then moving to her first post on a stroke ward. Sue continued to work in various nursing roles.
An opportunity then arose to manage a home, which at the time was a small company in Taunton, Somerset. Sue managed the home for 10 years. Her next move involved turning failing homes around and building their reputations, a position she held for over 6 years.
In 2015, Sue joined Notaro Homes; her reason was that she viewed the company as small enough to be personal, yet large enough to be effective and combined with an excellent local reputation. Sue has had a keen interest in Dementia care since 2009, which she continues to develop. She also holds a teaching qualification and enjoys mentoring students both pre- and post-registration.
In her spare time, Sue lives on a smallholding of 5 Acres where she has sheep, ducks, chickens, geese and 6 dogs. She is also an assured breeder of West Highland Whites with the Kennel Club under the kennel name Alansus. Other hobbies and interests are travel, cooking, reading, walking and horse racing.
If you would like to contact Sue, please contact the Immacolata House.

I have proudly worked at Immacolata House for the past nine years, beginning my journey as a Registered Nurse and progressing to my current role as Deputy Manager. My career here has been deeply fulfilling, both professionally and personally as it’s meaningful and rewarding. Spending quality time with my family—especially my two boys—is one of my greatest joys.

Sneha has been the Head of Care at Immacolata House for the past eight years. She has worked as a nurse for thirteen years and is passionate about making a positive impact on people’s lives through high-quality, compassionate care. Her experience and dedication play a key role in maintaining the standards of care at Immacolata House.

My name is Anumol Ravi, and I have been working as a Senior Carer at Immacolata House since 2021. Whilst living in India, I graduated as a teacher of Social Science before coming to England. I taught education for a year before changing careers to become a carer. I take great pride in my role and truly enjoy my duties. I am committed to carrying out my responsibilities with dedication, compassion, and professionalism. Supporting and caring for residents is very important to me, and I always strive to provide the best possible care.
In my free time, I spend time with my husband and 3 children, enjoying activities. I enjoy teaching my children and helping to assist my husband cook.

My name is Lisa, and I was born and raised in Somerset. I have worked at Immacolata House for the last 11 years. I joined the home as a domestic but went on to be a care assistant, senior care assistant, care supervisor and my most recent role of assistant practitioner.
Outside of work, I am mostly found spending time with my husband, 2 daughters and dog. My hobbies include cooking and long dog walks.

I’m Paul, and I’ve been a Senior Maintenance at Immacolata House for 2 years. Overall, I have worked in maintenance roles within the care sector for 5 years, along with over 20 years in the leisure and housing sectors. I moved to Somerset from Kent 8 years ago, but I go back regularly to visit family.

My name is Julie, and I’ve been an Administrator at Immacolata House for just over a year. I have worked in admin roles within the care sector for 4 years, along with over 25 years in the housing sector for the homeless. I have worked in various sectors, but found that my passion is within care. The role is varied, and I enjoy helping everyone within the home and those who visit their loved ones. I am the first person that people see when they arrive, and I love to welcome existing and new families to Immacolata.

My name is Siju, and I have worked at Immacolata House for the last 4 years. I was previously a Care Supervisor, and then 2 years ago, I became a Registered Nurse. I love working within the care sector.

I have recently relocated to Somerset from the North-East of England to be with my partner.
I have worked in health and social care in various roles throughout my working life. I am passionate about making a difference to those living with dementia and supporting their families by ensuring that they receive person-centred and optimum care.
On a personal note, my passion is travel and holiday at every opportunity, whether it be weekends away exploring my new home or further afield to Europe. I particularly enjoy Italy. My family are still in the North and therefore travels to see them all, including my 6 grandchildren, on a regular basis.

My name is Sue, and I am the Head Chef. I have had my own businesses for the last 25 years in hospitality, mainly as a Head Chef, and I enjoy cooking; it's one of my passions at home or at work. I especially love cooking for our wonderful residents.
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