Immacolata House

Portway, Langport TA10 0NQ
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9.6 87 Reviews
  • Immacolata House, Langport
Immacolata House in Somerset provides a full range of person-centred care services, including Residential Care, Specialist Dementia Care, Nursing Care, Palliative Care and Respite Care.

The purpose-built home has been thoughtfully designed and adapted to be fully dementia-friendly, creating a safe and supportive environment for all residents.

Families can feel reassured knowing that their loved ones are receiving the highest standard of care in a setting that prioritises comfort, dignity, and well-being.

Care Provided by Immacolata House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: £1450 – £1600
  • Self-Funded Nursing Care: £1500 – £1750
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

Special weekly fee offer now available! Get in touch to find out more.


*Subject to availability, valid for new residents before 31st December 2025. Not to be used in conjunction with any other offers.

These prices are only a guideline, please contact Immacolata House to find out the exact price for your requirements.

Contact Immacolata House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Immacolata House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Sue Stephens (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • N/A

Parking

  • N/A

9.6

Immacolata House has a Review Score of 9.6 (9.639) out of 10, based on 28 reviews in the last 2 years.
Over all time Immacolata House has 87 reviews.

Overall Experience
  • 64
  • 21
  • 1
  • 1
  • 0
Date Published
  • 87
  • 7
  • 27
  • 28
  • 59
Reviewer Connection to Immacolata House
  • 19
  • 19
  • 13
  • 12
  • 6
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 1-20
Review from M H (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Immacolata House offers a well managed environment for its residents. The staff are caring and provide the support required while treating the residents with dignity and sensitivity. The food is good and the facilities are kept clean and safe for residents. Immacolata House provides a range of activities
taking into account the ability of the residents to participate.
Reply from Sue Stephens, Manager at Immacolata House
Thank you for your Kind review I have ensured the team are aware
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Review from D R (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food and drink I have not experienced - however I have had concerns over the fortified meals that have increased my mothers weight significantly. I very much like its new set up of the left area with the table and chairs - means there is somewhere properly to sit while I visit my mother. Activities
my mother does not join in so I am unable to comment. I also cannot judge the value for money - rooms satisfactory as I still have concerns on the poor quality of bedding/sheets/pillows
Reply from Sue Stephens, Manager at Immacolata House
Hope you are well and thank you for your kind review, it has been some time since we had a face to face review can we arrange one at you convenience so that I can better understand your concerns and…read more
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Review from Terence B (Husband of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoys visiting the farm. The home is excellent. The staff is lovely and I am really happy that my wife is settled and looked after really well. It is a long way to drive but more than worth the journey.
Reply from Sue Stephens, Manager at Immacolata House
It is our absolute pleasure to look after your wife and welcome you and your family into the home when you visit
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Review from Cynthia J (Wife of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff, food, helpfulness and kindness very good. The staff treat Richard with respect and me, also, nothing is too much trouble for her.
Reply from Sue Stephens, Manager at Immacolata House
Thank you for your kind review, we enjoy looking after your husband and thank you for taking part in the activities we have
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Review from A L (Wife of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have no complaints whatsoever.
Husband is well look after and communication is very good.
Staff are always helpful.
Reply from Sue Stephens, Manager at Immacolata House
Thank you so much for your kind comments I have let the team know
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Review from Jacquiline C (Partner of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff are very dedicated very impressive indeed. Lovely grounds very calm and everyone treated with great dignity.
Reply from Sue Stephens, Manager at Immacolata House
Thank you for your kind review, I have passed your comments on to the team, it is a pleasure to welcome both your partner and your self into the home
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Review from K M (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care that my dad received during the assessment stage, staff were friendly and communication was brilliant. My dad very happy here! Now, dad has a permanent placement here - could not fault this home - excellent.
Reply from Jo Needs, Regional Director at Immacolata House
Thank you so much for your lovely review. It is great to hear how amazing the care that your dad receives is. We pride ourselves on our team, and it is great to hear how friendly the team are and that…read more
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Review from C L (Friend of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely facility with a very friendly and caring feel about it. The staff are very helpful and compassionate.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you so much for your kind words and for taking the time to write this review. We're delighted to hear that you had a positive experience at Immacolata House. Our team is dedicated to providing a…read more
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Review from E R (Daughter-in-law of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have just had a lovely visit with my mother in law. She was calm and happy. They looked after us and we had a stroll around the farm together before lunch. The staff were lovely helping me label her clothes and looking after us with cups of tea and coffee.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you so much for your kind words. We're delighted to hear that you had a lovely visit with your mother-in-law and that she was happy and content. Our team always strives to provide a warm and…read more
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Review from S C (Daughter-in-law of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law seems really happy now. It took her a while to accept that she wouldn't be able to manager at home. She doesn't venture out of her room very often preferring to watch her TV. All the staff are really lovely.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for taking the time to share your experience of our Immacolata House care home. We're so pleased to hear that your mother-in-law is happy and settling in, even though the transition took…read more
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Review from S L (Son of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum receives a high standard of care. We are kept informed of any health issues and concerns. All the staff are lovely and welcoming.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for your wonderful feedback. We're so pleased to hear that you're happy with the high standard of care your mum is receiving and that you feel well-informed about her health. Our team…read more
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Review from Holly M (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is set in the most beautiful and peaceful location, and the staff and manager go above and beyond to make a homely, welcoming and stimulating environment for residents and visitors alike. My family can't praise and thank the staff of Immacolata House enough. My father lived there for the last
3 years of his life. I particularly want to thank them for their care for my father in the last days of his life. Even though he wasn't really aware of his surroundings, the carers continued to treat him with kindness and respect and continued to make him comfortable. They were also so kind to my family and I as we spent his final hours with him. We will never forget them.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for taking the time to share your experience of Immacolata House Care Home. Firstly, I am very sorry for your loss - it is touching to read your kind words about our team and the support…read more
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Review from M S (Son of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my dad came the whole team have been amazing and made the transition for my dad and the whole family so much easier. Everyone goes out of their way to be helpful and understanding. We couldn't wish for a more especially when we know it is not always easy.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you so much for your kind words and for taking the time to share your experience of our Immacolata House care home. It is wonderful to hear that our team has made your dad's transition into his…read more
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Review from S D (Son of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant environment with excellent staff.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for taking the time to review our Immacolata House Care Home. It's wonderful to hear that you have found the environment pleasant and that our team have always made a positive impression.…read more
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Review from S H (Daughter of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad came into Immacolata on the 7th May 2024, since he came in we have been very pleased with the care he has received, and the welcoming we also received making us feel very comfortable every time we visit. Dad continues to receive great care and now with his one to one care 12 hours a day, this has
made such a difference. What a great team.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for your kind words and for taking the time to write this review. We are delighted to hear that both you and your dad have felt welcomed and comfortable since his arrival. It's wonderful to…read more
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Review from B B (Sister of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my brother regularly. He can have challenging behaviour due to his condition. I only know he is treated well when I am here because of his condition, he says that is not always the carers. Staff are very friendly to us.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for sharing your experience. We understand that challenging behaviours can be difficult to navigate, and we truly appreciate your trust in us to support your brother. It's lovely to hear…read more
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Review from T B (Wife of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very well supported and cared for by kind and caring staff. He has a clean and tidy room, almost like hotel! His diet has always been carefully catered for especially when he was loosing weight. There is always a calm and relaxed atmosphere throughout the home. The activities/events put
on for residents and their families are always fantastic and inclusive of all. Overall excellent.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for your wonderful review of our Immacolata House Care Home. It is lovely to hear that you are pleased with the care your husband is receiving from our dedicated care team. It is also great…read more
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Review from P J (Son of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very satisfactory
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for taking the time to rate and review our Immacolata House Care Home. If you have any specific feedback or suggestions, please don't hesitate to get in touch; we're always keen to take on…read more
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Review from A S (Wife of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came into Immacolata House on 7th May 2024 he settled in well. I am very pleased with the care he is given.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for taking the time to write this lovely review of our Immacolata House Care Home. We're delighted to hear that your husband settled in well at Immacolata House and that you're pleased with…read more
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Review from D P (Brother of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a friendly well staffed caring home. All the staff said hello and were welcoming. A member of staff said he was happy and settled here. He seems content and well-looked after. The staff keep in regular contact with me by email and phone. His bedroom is clean and tidy. We get regular invites
to social functions. The corridor bell is always ringing.
Reply from Pip Harris, Marketing Manager at Immacolata House
Thank you for your kind words and positive feedback. We're delighted to hear that you find our Immacolata House Care Home friendly and welcoming and that our staff keep you well-informed. We…read more
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Current Review Score: 9.6 (9.639)

Overview of Review Score

The Review Score of 9.6 (9.639) out of 10 for Immacolata House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.639 for Immacolata House is calculated as follows: ( (226 Excellents x 5) + (74 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 313 Ratings = 4.639
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Immacolata House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

No Bed Vacancies

Posted: 13 Oct 2025

Currently full but a waiting list of available

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Awards / Recognitions (0)

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Meet the Team (8)

Sue

Sue Stephens

Job Title: Care Home Manager Joined: 2015

Sue was born in the West Midlands, in 1977 she moved to Gloucestershire and started a career in Catering Management. In 1989 after moving back to Birmingham, Sue started her Nursing career, first as a student nurse then moving to her first post on a stroke ward. Sue continued to work in various nursing roles.


An opportunity then arose to manage a home, who at the time were a small company in (Taunton Somerset). Sue managed the home for 10 years. Her next move involved turning failing homes around and building their reputations, a position she held for over 6 years.


In 2015 Sue joined Notaro Homes, her reason was she viewed the company as small enough to be personal, yet large enough to be effective and combined with an excellent local reputation. Sue has had a keen interest in Dementia care since 2009 which she continues to develop. She also holds a teaching qualification and enjoys mentoring students both pre and post-registration.


In her spare time, Sue lives on a smallholding of 5 Acres where she has sheep, ducks, chickens, geese and 6 dogs. She is also an assured breeder of West Highland Whites with the Kennel Club under the kennel name Alansus. Other hobbies and interests are travel, cooking, reading, walking and horse racing.


If you would like to contact Sue, please either contact the Immacolata House.

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Anumol

Job Title: Senior Care Assistant Joined: 2021

My name is Anumol, a 34-year-old originally from India. I’m a teacher by profession and came to the UK for higher studies, where I completed an M.Ed. degree. Over the past four years, I’ve been working as a Senior Care Assistant at Immacolata House. I enjoy engaging residents through different activities including conversation, and have gained valuable experience, particularly in caring for individuals with dementia. My role has taught me how to handle challenging situations effectively, and I take pride and joy in my responsibilities every day.

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Siobhan

Job Title: Care Supervisor Joined: 2018

My name is Siobhan, I am 27 years old and I started working at Immacolata House 7 years ago. I first started working here as a Care Assistant and after 3 years I then did my NVQ which lead me to progress to a Senior Care Assistant. After being a Senior Care Assistant for 3 years I was then privileged to of been able to progress again to a Care Supervisor.
Outside of work, I can be found that I spend a lot of my time with my family, partner and my two dogs. My hobbies include walking my dogs and going on days out with my family and weekends away with my partner.

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Lisa

Job Title: Assistant Practitioner Joined: 2014

My name is Lisa, I was born and raised in Somerset. I have worked at Immacolata House for the last 11 years. I joined the home as a domestic but went on to be a care assistant, senior care assistant, care supervisor and my most recent role of assistant practitioner. Outside of work I am mostly found spending time with my husband, 2 daughters and dog. My hobbies include cooking and long dog walks.

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Paul

Job Title: Senior Maintenance Joined: 2023

I’m Paul, and I’ve been Senior Maintenance at Immacolata House for 2 years. Overall, I have worked in maintenance roles within the care sector for 5 years, along with over 20 years in the leisure and housing sectors. I moved to Somerset from Kent 8 years ago, but I go back regularly to visit family.

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Julie

Job Title: Administrator Joined: 2024

My name is Julie and I’ve been an Administrator at Immacolata House for just over a year. I have worked in admin roles within the care sector for 4 years, along with over 25 years in the housing sectors for the homeless. I have worked in various different sectors but found that my passion is within care. The role is varied and i enjoy helping everyone within the home and those who visit their loved ones. I am the first person that people see when they arrive and love to welcome existing and new families to Immacolata.

Sundeepa

Sundeepa

Job Title: Deputy Manager Joined: 2016

I have proudly worked at Immacolata House for the past nine years, beginning my journey as a Registered Nurse and progressing to my current role as Deputy Manager. My career here has been deeply fulfilling, both professionally and personally as it’s meaningful and rewarding. Spending quality time with my family—especially my two boys—is one of my greatest joys.

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Sneha

Job Title: Head of Care Joined: 2017

My name is Sneha, and I have been the Head of Care at Immacolata House for the last eight years. I have been a nurse for thirteen years, and my passion for the profession lies in making a positive impact on the lives of others through care. Outside of work, I cherish my time with my husband, our three daughters, and certainly, my close friends.

Frequently Asked Questions about Immacolata House

What types of Care is Immacolata House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Immacolata House have?

There are 49 Single Rooms.

What are the Facilities & Services at Immacolata House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Immacolata House to the centre of Langport?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Immacolata House to verify any information. View our terms and conditions. Immacolata House has an Enhanced Service - more info.