Immacolata House

Portway, Langport TA10 0NQ
Review Us
9.8 91 Reviews
  • Immacolata House, Langport
Immacolata House in Somerset provides a full range of person-centred care services, including Residential Care, Specialist Dementia Care, Nursing Care, Palliative Care and Respite Care.

The purpose-built home has been thoughtfully designed and adapted to be fully dementia-friendly, creating a safe and supportive environment for all residents.

Families can feel reassured knowing that their loved ones are receiving the highest standard of care in a setting that prioritises comfort, dignity, and well-being.

Care Provided by Immacolata House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Immacolata House to find out the exact price for your requirements.

Contact Immacolata House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Immacolata House to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Sue Stephens (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • N/A

Parking

  • N/A

9.8

Immacolata House has a Review Score of 9.8 (9.751) out of 10, based on 31 reviews in the last 2 years.
Over all time Immacolata House has 91 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Immacolata House
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Total of 91, showing 1-20
Review from Chris H (Son-in-law of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The services and care are first class.
Reply from Jo Needs, Regional Director at Immacolata HouseThank you for your kind words. We are delighted to hear that you feel our services and care are first class. Providing compassionate, high-quality support is at the heart of what we do, and your feedback is greatly appreciated.
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Review from Samantha H (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Immacolata since May 24 and we have had a great experience and dad settled well. All the staff are fantastic and we feel dad is very well looked after.
Reply from Jo Needs, Regional Director at Immacolata HouseThank you for sharing your positive experience. We are delighted that your dad has settled so well since joining Immacolata in May 2024. It is wonderful to hear that he feels comfortable and well cared for.

Our staff work hard every day to provide compassionate, attentive, and high-quality care, and your kind words are greatly appreciated. Knowing that your family feels reassured and confident in his care means a lot to the team and motivates them to continue delivering their best.

We are thrilled that your dad is happy and settled, and we look forward to continuing to support him with care, dignity, and respect.
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Review from John D (Son of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent consistent care, caring professional staff. Have more than a year of high-quality care, dignity and staff for my mother. Would highly recommend, the staff are very much the defining element and deserve recognition.
Reply from Jo Needs, Regional Director at Immacolata HouseThank you for your kind words. We are delighted that your mother has received over a year of high-quality care, treated with dignity and respect. It is wonderful to know that our efforts have provided comfort and reassurance to both her and your family.

We are especially grateful for your recognition of our staff. They are at the heart of the care we provide, combining professionalism, kindness, and compassion to ensure each resident feels valued and supported. Building trusting relationships and understanding each resident's unique needs and routines is central to our approach, helping maintain independence and wellbeing.

Consistency of care is also important, and we are pleased that familiar faces and reliable support have made a difference for your mother. Your recommendation means a great deal to us and will be shared with the team, as feedback like yours motivates and encourages them every day.

Thank you again for taking the time to leave such a thoughtful review.
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Review from Hayley S (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very grateful for the care provided for dad. Since the moment he arrived from hospital all the staff have been amazing and treated dad with dignity.
Reply from Jo Needs, Regional Director at Immacolata HouseThank you for taking the time to leave such kind feedback. We are so pleased to hear that your dad has been well cared for since arriving with us from hospital.

We understand that this can be a difficult time for families, so it is wonderful to know that our team has helped make the transition easier and that your dad has been treated with the dignity and respect he deserves.

Your kind words mean a great deal to our staff, and we will be sure to share your feedback with the whole team. Thank you again for your support and trust in our care.
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Review from Eileen R (Wife of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and support. Staff and management always friendly and helpful. Rooms and facilities are always clean, and food and drink are good. Victor is always well presented, so personal care for him is excellent.
Reply from Jo Needs, Regional Director at Immacolata HouseThank you for taking the time to leave such a positive review. We are delighted to hear that you are pleased with the care and support Victor receives.

It is wonderful to know that you find our staff and management team friendly and helpful, as we always strive to create a warm and welcoming environment for residents and their families. We are also pleased that you are happy with the cleanliness of the rooms and facilities, as well as the food and drink provided.

Your kind comments about Victor always being well presented mean a great deal to us. Providing high standards of personal care while maintaining dignity and comfort is very important to our team.

Thank you again for your feedback and for your continued support. Your comments will be shared with the team.
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Review from Sylvia H (Wife of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husbands bathroom now kept extremely clean. All the staff are amazing at looking after my husband who has been in the assessment wing for nearly 17 1/2 months. He is well cared for, well fed and treated with dignity. The staff always make me feel welcome and treat me and my family with respect. There
is nothing about the care home that I could criticise.
Reply from Sue Stephens, Manager at Immacolata HouseIt is a pleasure to look after your Husband and thank you for being part of our community
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Review from Emma B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been in the home for 8 weeks, and she has settled well and is enjoying the activities. Mum especially enjoys singing and dancing and feels safe. Feeling safe for her has been the most important issue, and the home has helped to make mum feel happy and not alone. We are very happy and look
forward to the next tea party. Thank you, Immocolata House.
Reply from Sue Stephens, Manager at Immacolata HouseThank you for your kind words and supporting the social activities we organize and helping us to have fun with the residents. Your Mum is a Star
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Review from M H (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Immacolata House offers a well managed environment for its residents. The staff are caring and provide the support required while treating the residents with dignity and sensitivity. The food is good and the facilities are kept clean and safe for residents. Immacolata House provides a range of activities
taking into account the ability of the residents to participate.
Reply from Sue Stephens, Manager at Immacolata HouseThank you for your Kind review I have ensured the team are aware
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Review from D R (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food and drink I have not experienced - however I have had concerns over the fortified meals that have increased my mothers weight significantly. I very much like its new set up of the left area with the table and chairs - means there is somewhere properly to sit while I visit my mother. Activities
my mother does not join in so I am unable to comment. I also cannot judge the value for money - rooms satisfactory as I still have concerns on the poor quality of bedding/sheets/pillows
Reply from Sue Stephens, Manager at Immacolata HouseHope you are well and thank you for your kind review, it has been some time since we had a face to face review can we arrange one at you convenience so that I can better understand your concerns and work to put them right. Kind regards Sue
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Review from Terence B (Husband of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoys visiting the farm. The home is excellent. The staff is lovely and I am really happy that my wife is settled and looked after really well. It is a long way to drive but more than worth the journey.
Reply from Sue Stephens, Manager at Immacolata HouseIt is our absolute pleasure to look after your wife and welcome you and your family into the home when you visit
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Review from Cynthia J (Wife of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff, food, helpfulness and kindness very good. The staff treat Richard with respect and me, also, nothing is too much trouble for her.
Reply from Sue Stephens, Manager at Immacolata HouseThank you for your kind review, we enjoy looking after your husband and thank you for taking part in the activities we have
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Review from A L (Wife of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have no complaints whatsoever.
Husband is well look after and communication is very good.
Staff are always helpful.
Reply from Sue Stephens, Manager at Immacolata HouseThank you so much for your kind comments I have let the team know
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Review from Jacquiline C (Partner of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff are very dedicated very impressive indeed. Lovely grounds very calm and everyone treated with great dignity.
Reply from Sue Stephens, Manager at Immacolata HouseThank you for your kind review, I have passed your comments on to the team, it is a pleasure to welcome both your partner and your self into the home
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Review from K M (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care that my dad received during the assessment stage, staff were friendly and communication was brilliant. My dad very happy here! Now, dad has a permanent placement here - could not fault this home - excellent.
Reply from Jo Needs, Regional Director at Immacolata HouseThank you so much for your lovely review. It is great to hear how amazing the care that your dad receives is. We pride ourselves on our team, and it is great to hear how friendly the team are and that the communication is brilliant. Thanks again, take care
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Review from C L (Friend of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely facility with a very friendly and caring feel about it. The staff are very helpful and compassionate.
Reply from Pip Harris, Marketing Manager at Immacolata HouseThank you so much for your kind words and for taking the time to write this review. We're delighted to hear that you had a positive experience at Immacolata House. Our team is dedicated to providing a warm, caring environment, and it means a lot to know that their compassion and helpfulness made a difference for you. Thank you again for your lovely words. I will pass them on to the team at Immacolata House, who will be delighted to read them. Kind regards
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Review from E R (Daughter-in-law of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have just had a lovely visit with my mother in law. She was calm and happy. They looked after us and we had a stroll around the farm together before lunch. The staff were lovely helping me label her clothes and looking after us with cups of tea and coffee.
Reply from Pip Harris, Marketing Manager at Immacolata HouseThank you so much for your kind words. We're delighted to hear that you had a lovely visit with your mother-in-law and that she was happy and content. Our team always strives to provide a warm and welcoming environment, and we're glad you felt well looked after. It's wonderful that you were able to enjoy a stroll around the farm together - it's such a special part of Immacolata House. We truly appreciate your feedback and look forward to welcoming you again soon. Kind regards, Pip
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Review from S C (Daughter-in-law of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law seems really happy now. It took her a while to accept that she wouldn't be able to manager at home. She doesn't venture out of her room very often preferring to watch her TV. All the staff are really lovely.
Reply from Pip Harris, Marketing Manager at Immacolata HouseThank you for taking the time to share your experience of our Immacolata House care home. We're so pleased to hear that your mother-in-law is happy and settling in, even though the transition took some time. Everyone adjusts in their own way, and we're glad she has found comfort in her room with her favourite routines. Our team is always here to support her, and we'll continue to encourage her in a way that feels right for her. Your kind words about our staff mean a lot - I will pass your lovely review on to the team as I'm sure they'll be delighted to read it. Kind regards, Pip
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Review from S L (Son of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum receives a high standard of care. We are kept informed of any health issues and concerns. All the staff are lovely and welcoming.
Reply from Pip Harris, Marketing Manager at Immacolata HouseThank you for your wonderful feedback. We're so pleased to hear that you're happy with the high standard of care your mum is receiving and that you feel well-informed about her health. Our team strives to create a warm and welcoming environment, and your kind words mean a lot. I will pass your review on to the team at Immacolata House - I'm sure they'll be delighted to read it. Thank you again for taking the time to write this review. Kind regards
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Review from Holly M (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is set in the most beautiful and peaceful location, and the staff and manager go above and beyond to make a homely, welcoming and stimulating environment for residents and visitors alike. My family can't praise and thank the staff of Immacolata House enough. My father lived there for the last
3 years of his life. I particularly want to thank them for their care for my father in the last days of his life. Even though he wasn't really aware of his surroundings, the carers continued to treat him with kindness and respect and continued to make him comfortable. They were also so kind to my family and I as we spent his final hours with him. We will never forget them.
Reply from Pip Harris, Marketing Manager at Immacolata HouseThank you for taking the time to share your experience of Immacolata House Care Home. Firstly, I am very sorry for your loss - it is touching to read your kind words about our team and the support they provided, not only to your father but also to you and your family during such an emotional time. Ensuring that residents are comfortable and surrounded by compassionate care, especially in their final moments, is at the heart of what we do. Your appreciation will be shared with the team at Immacolata House, and I know they will be deeply moved to know they made a difference. Thank you again for taking the time to write this review. Thinking of you and your family at this time. Kind regards
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Review from M S (Son of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my dad came the whole team have been amazing and made the transition for my dad and the whole family so much easier. Everyone goes out of their way to be helpful and understanding. We couldn't wish for a more especially when we know it is not always easy.
Reply from Pip Harris, Marketing Manager at Immacolata HouseThank you so much for your kind words and for taking the time to share your experience of our Immacolata House care home. It is wonderful to hear that our team has made your dad's transition into his new home smooth and that you have felt supported throughout the process.It's also lovely to read that you couldn't wish for more and you've always found the team to be helpful and understanding. I will pass your lovely review on to the team at Immacolata House - I'm sure they will be touched by your kind words. Kind regards
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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Immacolata House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.751 for Immacolata House is calculated as follows: ( (260 Excellents x 5) + (78 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 341 Ratings = 4.751
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Immacolata House is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 08 Mar 2026

Please contact Immacolata House to find out more.

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Awards / Recognitions (0)

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Meet the Team (8)

Sue

Sue Stephens

Job Title: Care Home Manager Joined: 2015

Sue was born in the West Midlands, in 1977 she moved to Gloucestershire and started a career in Catering Management. In 1989 after moving back to Birmingham, Sue started her Nursing career, first as a student nurse then moving to her first post on a stroke ward. Sue continued to work in various nursing roles.


An opportunity then arose to manage a home, who at the time were a small company in (Taunton Somerset). Sue managed the home for 10 years. Her next move involved turning failing homes around and building their reputations, a position she held for over 6 years.


In 2015 Sue joined Notaro Homes, her reason was she viewed the company as small enough to be personal, yet large enough to be effective and combined with an excellent local reputation. Sue has had a keen interest in Dementia care since 2009 which she continues to develop. She also holds a teaching qualification and enjoys mentoring students both pre and post-registration.


In her spare time, Sue lives on a smallholding of 5 Acres where she has sheep, ducks, chickens, geese and 6 dogs. She is also an assured breeder of West Highland Whites with the Kennel Club under the kennel name Alansus. Other hobbies and interests are travel, cooking, reading, walking and horse racing.


If you would like to contact Sue, please either contact the Immacolata House.

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Anumol

Job Title: Senior Care Assistant Joined: 2021

My name is Anumol, a 34-year-old originally from India. I’m a teacher by profession and came to the UK for higher studies, where I completed an M.Ed. degree. Over the past four years, I’ve been working as a Senior Care Assistant at Immacolata House. I enjoy engaging residents through different activities including conversation, and have gained valuable experience, particularly in caring for individuals with dementia. My role has taught me how to handle challenging situations effectively, and I take pride and joy in my responsibilities every day.

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Siobhan

Job Title: Care Supervisor Joined: 2018

My name is Siobhan, I am 27 years old and I started working at Immacolata House 7 years ago. I first started working here as a Care Assistant and after 3 years I then did my NVQ which lead me to progress to a Senior Care Assistant. After being a Senior Care Assistant for 3 years I was then privileged to of been able to progress again to a Care Supervisor.
Outside of work, I can be found that I spend a lot of my time with my family, partner and my two dogs. My hobbies include walking my dogs and going on days out with my family and weekends away with my partner.

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Lisa

Job Title: Assistant Practitioner Joined: 2014

My name is Lisa, I was born and raised in Somerset. I have worked at Immacolata House for the last 11 years. I joined the home as a domestic but went on to be a care assistant, senior care assistant, care supervisor and my most recent role of assistant practitioner. Outside of work I am mostly found spending time with my husband, 2 daughters and dog. My hobbies include cooking and long dog walks.

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Paul

Job Title: Senior Maintenance Joined: 2023

I’m Paul, and I’ve been Senior Maintenance at Immacolata House for 2 years. Overall, I have worked in maintenance roles within the care sector for 5 years, along with over 20 years in the leisure and housing sectors. I moved to Somerset from Kent 8 years ago, but I go back regularly to visit family.

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Julie

Job Title: Administrator Joined: 2024

My name is Julie and I’ve been an Administrator at Immacolata House for just over a year. I have worked in admin roles within the care sector for 4 years, along with over 25 years in the housing sectors for the homeless. I have worked in various different sectors but found that my passion is within care. The role is varied and i enjoy helping everyone within the home and those who visit their loved ones. I am the first person that people see when they arrive and love to welcome existing and new families to Immacolata.

Sundeepa

Sundeepa

Job Title: Deputy Manager Joined: 2016

I have proudly worked at Immacolata House for the past nine years, beginning my journey as a Registered Nurse and progressing to my current role as Deputy Manager. My career here has been deeply fulfilling, both professionally and personally as it’s meaningful and rewarding. Spending quality time with my family—especially my two boys—is one of my greatest joys.

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Sneha

Job Title: Head of Care Joined: 2017

My name is Sneha, and I have been the Head of Care at Immacolata House for the last eight years. I have been a nurse for thirteen years, and my passion for the profession lies in making a positive impact on the lives of others through care. Outside of work, I cherish my time with my husband, our three daughters, and certainly, my close friends.

Frequently Asked Questions about Immacolata House

What types of Care is Immacolata House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Immacolata House have?

There are 49 Single Rooms.

What are the Facilities & Services at Immacolata House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Immacolata House to the centre of Langport?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Immacolata House to verify any information. View our terms and conditions. Immacolata House has an Enhanced Service - more info.