The Glen Care Home

Shapway Lane, Evercreech, Shepton Mallet BA4 6JS
Review Us
9.6 49 Reviews
  • The Glen Care Home, Shepton Mallet
The Glen Care Home is a 52-bed nursing home , for those over 65, with a very homely atmosphere and plenty of personal attention.

The home offers nursing and residential care in a friendly and relaxed atmosphere, where the physical and mental well-being of each resident will be catered for, providing a warm and welcoming environment with highly qualified nursing staff giving professional care at all times. The home also specialises in dementia care and is registered with the Care Quality Commission and is rated as ‘Good’ (February 2022).

The home is situated on the edge of the village of Evercreech in a large landscaped garden, close to the A371 road and within three miles from the regional centre of Shepton Mallet. There is a regular bus service to and from Shepton Mallet and Castle Cary which runs throughout the day.

Their VISION is to be a warm and welcoming Home where everyone matters.

Their VALUES are:
WELCOMING - A positive environment where everyone is respected and treated as individuals.
CARING - With warmth and understanding in a secure and happy environment with qualified engaged staff and strong leadership.
HONESTY - Build and maintain strong relationships by being open and transparent.
CHOICES - Understand and support individual needs by providing person-centred care.

Care Provided by The Glen Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

Fees will be based on assessment of care needs by the home, and will also depend on size of the room and wet room availability.
Nursing care fees are exclusive of the FNC contributions by NHS to the home. Private contribution contribution for Nursing Care is similar as for Residential Care.

These prices are only a guideline, please contact The Glen Care Home to find out the exact price for your requirements.

Contact The Glen Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Glen Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Pusajev Ltd
  • Privately Owned

Person in Charge

  • Terri-Ann Weatherall (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1995
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • The home are allowing visitors to residents, although there may be restrictions due to the COVID-19 pandemic. Please call the home to discuss current policy.

Parking

  • There is plenty on-side parking available, including for disability vehicles.

9.6

The Glen Care Home has a Review Score of 9.6 (9.612) out of 10, based on 26 reviews in the last 2 years.
Over all time The Glen Care Home has 49 reviews.

Overall Experience
  • 34
  • 15
  • 0
  • 0
  • 0
Date Published
  • 49
  • 7
  • 12
  • 26
  • 23
Reviewer Connection to The Glen Care Home
  • 20
  • 8
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 49, showing 41-49
Current Review Score: 9.6 (9.612)

Overview of Review Score

The Review Score of 9.6 (9.612) out of 10 for The Glen Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.612 for The Glen Care Home is calculated as follows: ( (207 Excellents x 5) + (85 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 309 Ratings = 4.612
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Glen Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

Terri-Ann

Terri-Ann Weatherall

Job Title: Home Manager Joined: 2002

I am a highly experienced and motivated healthcare professional with a proven track record of providing excellent care and support. I started working at The Glen Care Home in 1999 as a care assistant and have worked my way up to a Home Manager through various roles within the home.


We have a fantastic team here at The Glen and for us, it's ensuring our residents are happy and cared for with the utmost respect and dignity they deserve. I use my knowledge of the local area to arrange events and activities with nearby schools and clubs and am always keen to involve the local community in life at The Glen.


There’s no better feeling than making a difference to a resident's life.

Maya

Maya Lawrence

Job Title: Head of Care Joined: 2006

I am a dedicated and talented registered nurse with suitable qualifications, skills and a plethora of experience to be deputy manager for The Glen Care Home. During the 16 years at The Glen, with the last years as Head of Care, I have acquired far-reaching knowledge of care standards and health & safety legislation and have gained extensive experience in working with vulnerable adults and people with special needs including mental and physical disabilities.


I can effectively lead, train, supervise and motivate a team to deliver the utmost care and professionalism to all our residents and their families consistently. High standards of care are achieved through placement assessments and risk assessments for residents, formulating individual care plans and ensuring that these are met by the team.


We always prioritise our residents’ needs and will always, with our fabulous team, make sure that their time spent with The Glen is relaxing, peaceful and joyous.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Glen Care Home to verify any information. View our terms and conditions. The Glen Care Home has an Enhanced Service - more info.