Group: Adonai Holdings Ltd
Person in charge: Ashany Gudjadhur (Manager)
Local Authority / Social Services: Somerset County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Substance Misuse • Younger Adults
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Single Rooms: 26
Rooms with ensuite WC: 26
Weekly Charges Guide: Personal Care Single £550 – £850 Nursing Care Single £600 – £1000 (These prices are only a guideline, please contact Elroi Manor to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Parking:
Free Parking
Latest Care Quality Commission* Report on Elroi Manor: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for Elroi Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Elroi Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.813 for Elroi Manor is calculated as follows: ( (39 Excellents x 5) + (9 Goods x 4) ) ÷ 48 Ratings = 4.813
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.192 Points relating to the number of positive Reviews for Elroi Manor is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.2 Target = 0.192
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Elroi Manor has a Review Score of 8 (8.005) from 4 Reviews
Review submitted from a Website Submission by Sheila R (Daughter of Resident) on Thursday 11 January 2018. Relates to September 2017.
The care given to my father at this home was exceptional. The staff were always very friendly and welcoming.
They would ring me to advise if there were any problems with dad's health and let me know that the doctor had seen him and the treatment to be given.
The activities that dad joined in with he enjoyed.
How likely would you be to recommend Elroi Manor? Extremely Likely
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Review submitted from a Website Submission by Pat B (Wife of Resident) on Saturday 18 March 2017. Relates to March 2017.
My husband has recently died while being looked after at Elroi Manor over the last 6months, I can only say he had the best of care by very caring staff, nothing was to much trouble for them, his care was second to none, and visitors were always made very welcome ,I would highly recommend the care home.
How likely would you be to recommend Elroi Manor? Extremely Likely
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Ashany, Care Manager at Elroi Manor responded to this review on 30 Mar 2017:
Thank you for the kind words....with gratitude from staff and management of Elroi Manor.
Review submitted from a Website Submission by Carol G (Daughter of Resident) on Wednesday 18 May 2016. Relates to May 2016.
Care is of excellent standard very helpful made to feel very welcome lots of activities to keep simulated food of high quality bedrooms decorated to a high standard and personal photos etc allowed everyone is very friendly and nothing is to much trouble. The home is secure with lovely surroundings.
How likely would you be to recommend Elroi Manor? Extremely Likely
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Review submitted from a Website Submission by Randi & Peter (Son of Resident) on Tuesday 17 May 2016. Relates to May 2016.
When Mum first arrived the manager and staff were so helpful and attentive to her needs and assisted us with help getting her settled. I can't state enough how the staff and manager helped Mum to settle into her new environment and they got her diet and nutrition back on track. There is a very large sitting room and dining room which She is able to walk around freely and she enjoys the views. It is a secure home so we now have no worries that she may wander. The home is clean, inviting and the staff are lovely. They are working on the garden which will make the home even more inviting. I have known the manager for years so I am pleased that Mum is in this home managed by her. This home is just starting up again and I can only see it getting better and better.
How likely would you be to recommend Elroi Manor? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
February 2015
There are currently no Care Home Idol entrants who have performed at Elroi Manor
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