Elroi Manor

West Hill, Suddon, Wincanton BA9 8BA
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7.7 8 Reviews
  • Elroi Manor, Wincanton
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Care Provided by Elroi Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1600
  • RESPITE Self-Funded Residential Care: £1100 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1600

Includes: All person centred care, room facilities, laundry, food, beverages, snacks/fruit, local appointments, in house activities.
Excluded: Toiletries, non local appointments, personal outings, hairdresser, chiropodist, personal spends - e.g. smoking, shopping trips.


Please phone to discuss costs as based on support required and room available.

The price(s) shown are provided by the care home. Contact Elroi Manor for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Ashany Gujadhur (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Accept visitors at any time, 7 days a week. However, the home prefers that visitors call or email in advance so that they can ensure there are no double bookings with external appointments.

Parking

  • Free Parking on site at the front of Reception

Are you the Owner/Manager of Elroi Manor? View your Advertising Options

Elroi Manor Reviews (8)

7.7

Elroi Manor has a Review Score of 7.7 (7.735) out of 10, based on 1 reviews in the last 2 years.
Over all time Elroi Manor has 8 reviews.

Overall Experience
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Date Published
  • 8
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Reviewer Connection to Elroi Manor
  • 4
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Total of 8, showing 1-8
Review from Melanie M (Daughter of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been residents here for 7 months so far and I'm very impressed with the quality of care. Being a small care home, with a great regular team, good relationships have been established between us all. Communication is good and the team strive to make the residents as comfortable and
as happy as they can.
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Review from Marc D (Friend of Resident) published on 13 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home provided my mother with excellent, outstanding care and nothing was ever too much trouble for the staff that cared for my mum. Also I witnessed on all occasions when visiting that all residents were looked after extremely well at Elroi Manor.


The staff and management were caring, helpful,

considerate, approachable, professional and my mother was very happy spending her last two years of her life at the home.
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Review from Susan H (Daughter of Resident) published on 23 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 90yr old mum has just gone into this home and I am amazed at how well she has settled in. The staff have been amazing in making mum feel right at home; they have been encouraging her to play the piano which she loves doing. Mum now has a new lease of life. Thank you, Elroi Manor, I feel blessed to
have found you.
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Review from Geoff B (Son of Resident) published on 1 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elroi Manor proved to be an excellent choice for my mother's complex needs. We had complete confidence in the manner staff were looking after Mum. The manager gave first class guidance and all of the staff were patient and wonderful with Mum. Mum was so content at Elroi Manor and happy to return after
her trips out with us. We were so pleased to find Elroi Manor after the disappointment experienced at another nursing home. We are very pleased with Elroi Manor.
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Review from Sheila R (Daughter of Resident) published on 25 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my father at this home was exceptional. The staff were always very friendly and welcoming.
They would ring me to advise if there were any problems with dad's health and let me know that the doctor had seen him and the treatment to be given.
The activities that dad joined in with
he enjoyed.
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Review from Pat B (Wife of Resident) published on 31 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has recently died while being looked after at Elroi Manor over the last 6months, I can only say he had the best of care by very caring staff, nothing was to much trouble for them, his care was second to none, and visitors were always made very welcome ,I would highly recommend the care home.
Reply from Ashany, Care Manager at Elroi ManorThank you for the kind words....with gratitude from staff and management of Elroi Manor.
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Review from Carol G (Daughter of Resident) published on 18 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care is of excellent standard very helpful made to feel very welcome lots of activities to keep simulated food of high quality bedrooms decorated to a high standard and personal photos etc allowed everyone is very friendly and nothing is to much trouble. The home is secure with lovely surroundings.
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Review from Randi & Peter (Son of Resident) published on 18 May 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
When Mum first arrived the manager and staff were so helpful and attentive to her needs and assisted us with help getting her settled. I can't state enough how the staff and manager helped Mum to settle into her new environment and they got her diet and nutrition back on track. There is a very large
sitting room and dining room which She is able to walk around freely and she enjoys the views. It is a secure home so we now have no worries that she may wander. The home is clean, inviting and the staff are lovely. They are working on the garden which will make the home even more inviting. I have known the manager for years so I am pleased that Mum is in this home managed by her. This home is just starting up again and I can only see it getting better and better.
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Current Review Score: 7.7 (7.735)

Overview of Review Score

The Review Score of 7.7 (7.735) out of 10 for Elroi Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for Elroi Manor is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.152 Points relating to the number of positive Reviews for Elroi Manor is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 1 Positive Reviews ÷ 6.6 = 0.152
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Elroi Manor

What types of Care is Elroi Manor registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elroi Manor have?

There are 33 Single Rooms.

What are the Facilities & Services at Elroi Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elroi Manor to the centre of Wincanton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elroi Manor to verify any information. View our terms and conditions. Elroi Manor has an Basic Service - more info.