Avon Court Care Home

St Francis Avenue, Rowden Hill, Chippenham SN15 2SE
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9.6 109 Reviews
  • Avon Court Care Home, Chippenham
Ideally nestled close to the market town of Chippenham, Avon Court care home offers personalised residential, nursing and nursing dementia care.

The friendly care home prides itself on the fantastic wellbeing and activities programme, which features regular visits from entertainers, arts and crafts sessions and the home also has its own minibus which is used to take residents on trips out.

Inside the home, Avon Court care home boasts a range of lovely dining areas where residents can relax and enjoy dining with family and friends, supported by the brilliant catering team who work hard to offer nutritious meals suited to every taste and requirement. In addition to the popular dining rooms, residents can also enjoy mealtimes in the beautiful landscaped garden, making the most of the warmer days.

By getting to know each individual resident at Avon Court, the team take pride in encouraging everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or empowering residents to enjoy the slower pace of life, they are committed to empowering residents to live life the way they choose.

Community is an integral part of life at Avon Court, and the team encourage residents to build strong relationships in the Chippenham neighbourhood, by organising events with local schools, charities and businesses in the area.

Led by an experienced Home Manager who is committed to providing the kindest care possible to all of residents, the professional care team is on hand to help you or your loved one settle into life at Avon Court.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1314
  • Self-Funded Residential Dementia Care: from £1424
  • Self-Funded Nursing Care: from £1546
  • Self-Funded Nursing Dementia Care: from £1711
  • RESPITE Self-Funded Residential Care: from £1445
  • RESPITE Self-Funded Residential Dementia Care: from £1566
  • RESPITE Self-Funded Nursing Care: from £1701
  • RESPITE Self-Funded Nursing Dementia Care: from £1882

These prices are only a guideline, please contact Avon Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Mitchelo Kalengo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (60)

Avon Court Care Home Reviews (109)

9.6

Avon Court Care Home has a Review Score of 9.6 (9.563) out of 10, based on 21 reviews in the last 2 years.
Over all time Avon Court Care Home has 109 reviews.

Overall Experience
  • 65
  • 38
  • 3
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Date Published
  • 109
  • 6
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Reviewer Connection to Avon Court Care Home
  • 36
  • 15
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  • 8
  • 6
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  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 109, showing 1-20
Review from B R (Brother of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been at the care home now for 1 year and he tells me he is very happy. Everyone is so kind and helpful. I like to say, the BBQ was excellent and the staff worked so very hard and I think everyone enjoyed it, well done. About the car park, um?
Reply from Julie Caygill, Hospital Liaison Team Administrator at Avon Court Care Home

Thank you for taking the time to provide a review; it is wonderful to hear your brother is happy at Avon Court. We recognise that on the day you visited, the home was having an open day and so the car park was busy. It was lovely to have so many visitors enjoying the entertainment and barbecue and look forward to seeing you again soon.

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Review from S C (Wife of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am able to spend quality time with my husband and know that he's being looked after and cared for well, it has given me peace of mind that he's safe.
All staff are excellent, carers, nurses & entertainment staff, cleaners.
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Review from Deborah E (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Avon Court since Jan 2025. It was a really worrying time for my mum and me as to whether the care would be good but I can honestly say he is in very safe hands. The staff are so kind and really care about the residents and nothing is too much trouble for them. Dad really enjoys
the music entertainment and it has a really positive effect on the dementia residents. Well done to the Entertainment Team who work really hard to keep everyone happy.
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Review from Lisa E (Granddaughter of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since January 2025, my grampy has been a resident of Avon Court Care Home. The positive change in his well-being has been remarkable. The staff's friendly & attentive nature, combined with engaging activities, have significantly enhanced his quality of life. Visiting has become a joy knowing he's in
such caring hands.
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Review from M P (Niece of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy that my aunt has been taken out on two trips recently. They have really cheered her up. I just want to thank the lovely lady who organises the entertainment. Keep up the good work!
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Review from J G (Son of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was delighted on my father's birthday. The staff put on as short notice an impromptu celebration with cake, which made his day. Very many thanks.
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Review from Mark R (Grandson of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan turned 100 years old and the care home and the staff went above and beyond to help us set up the room for us to celebrate. I am beyond grateful for everyone who helped.
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Review from A J (Sister of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout my brother's care, he was treated with dignity and respect by friendly cheerful staff as were we. We were kept up to date with his progress and treatment at all times. Myself and my family cannot thank all staff concerned enough for making his last days bearable.
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Review from U C (Daughter-in-law of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My relative has settled well here. Conservatory seems underused, spends a lot of time on her own in her room, says she is lonely. Sometimes small of urine in the corridor. Generally has a good friendly atmosphere. The staff are always cheerful, but could do with larger name badges - easier to read!
We are generally pleased with her care.
Reply from Clare Sheehan, Careline Advisor at Avon Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We greatly appreciate your kind comments about our cheerful staff team and friendly home atmosphere and that you are pleased with the care provision at Avon Court. We are working closely with colleagues to ensure communal spaces are well utilised with an activity programme tailored to each individual. Our dedicated housekeeping team work hard to ensure any transient odours are swiftly managed, so the home continues to present a fresh and clean environment.

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Review from Darren W (Son of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first year of witnessing the Christmas atmosphere and festivities in the home. The whole month of December has been a wonderful experience for both residents and family. Always lots going on, plenty of activities. The care my mother has received over the last few months has been nothing short
of exceptional. Mum loves it here. Thank you.
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Review from Julia D (Great-Niece of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avon Court Care Home has been wonderful in caring for my great aunt. The effort they put into her 100th birthday was lovely and really appreciated.
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Review from Teresa H (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first visit to my mum since she moved in over the summer. The care staff are exceptional, very kind, chatty and fun with my mum, which is very important to Mum as she is very sociable and has always had lots of friends in her life. The meals are really varied and it was nice to join Mum
in the dining room. Not a criticism but I found the meals being presented for choice a bit confusing for the residents, most of them thought it was dinner time. Mum would always be interested in as much entertainment and activities as she can get, loves karaoke.
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Review from Brenda P (Respite Resident) assisted by family/friend published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff were very kind, supportive, respectful and helpful. I was so pleased to be transferred to Avon Court Care Home from hospital. Visiting hours allowed friends and family to visit and support me.
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Review from P P (Granddaughter of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased to see my gran settle in so well. The staff all seem very caring and attentive and went the extra mile to help us celebrate Gran's 100th birthday in style. It's very reassuring to see my gran respond so positively to the staff and I am so grateful for the care displayed.
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Review from E R (Sister-in-law of Resident) published on 19 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice care home.
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Review from Melanie G (Granddaughter of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My gran has been very happy here. Two particular members of staff have been so helpful and caring, made us feel very welcome and make our visits happy. Their efforts make Granny feel safe, and the activity schedule has been wonderful for her. Her room is kept very clean and tidy.
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Review from W K (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Avon Court in March 2024, after a long stay in hospital due to dementia worsening. She was made to feel very welcome and it has a lovely atmosphere, and we are always made to feel welcome when we visit. It's a happy and safe place for Mum to be and feel reassured she is being cared
for.
As for the 2 activity coordinators they are absolutely brilliant.
What more can I say, the care and consideration and the fun they give my mum is outstanding and Mum loves them. They arrange great activities that keep Mum's mind occupied, busy and she loves the socialisation with other residents.
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Review from Anna T (Wife of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was in Avon Court from 13/04/2022 until 17/02/2024. I've been very happy with the home, the care and staff were excellent. His room was a little shabby especially the bathroom but on the whole no complaints. Many thanks for caring for him, visiting him almost every day has left a void in
my life!
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Review from D K (Son of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you for taking great care of Mum. It is very reassuring to know that Mum is safe and is being well cared for in your capable hands. It takes the worry away as we currently live overseas. You truly are all angels. Thank you.
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Review from Deborah H (Daughter of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was very happy there, it is a happy place to be. Staff are cheerful and attentive and really get to know residents as individuals. Mum at 93 had dementia and was profoundly deaf but found a way to communicate with her. Mum was treated with kindness and respect, ailments were treated quickly
and appropriately. Staff were cheerful, and did not appear to be a turnover staff, they got to know me and my mum. So glad my mum was happy and cared for.
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Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for Avon Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.563 for Avon Court Care Home is calculated as follows: ( (161 Excellents x 5) + (62 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 245 Ratings = 4.563
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avon Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Mitchelo

Mitchelo Kalendo

Job Title: Home Manager

Introducing Mitchelo Kalengo
Home Manager at Avon Court, Chippenham


“For me, kind care means treating and respecting people, as individuals.”


As a dedicated healthcare professional, Mitchelo has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Choosing to work in the care sector because she has a passion for people and knowing each as an individual, Mitchelo closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Mitchelo remarked: “Going home with a smile on my face, knowing I have achieved my goals to provide quality-centred care for my Residents.”


Mitchelo has also achieved much outside of work and enjoys spending time with her family. Her proudest achievement is being a mother and still managing to enjoy her work.


If you would like to find out more about Avon Court, Mitchelo would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Frequently Asked Questions about Avon Court Care Home

What types of Care is Avon Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avon Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Avon Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avon Court Care Home to the centre of Chippenham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Court Care Home to verify any information. View our terms and conditions. Avon Court Care Home has an Enhanced Service - more info.