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Our friendly care home prides itself on the fantastic wellbeing and activities programme with regular visits from entertainers, arts and crafts sessions and we even have our own minibus which is used to take residents on trips out.
At Avon Court care home, we have a range of lovely dining...
Care Provided by Avon Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Avon Court Care Home for full pricing details and T&Cs.
Contact Avon Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Mitchelo Kalengo (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (1)
Avon Court Care Home Reviews (123)
Avon Court Care Home has a Review Score of 9.6 (9.634) out of 10, based on 28 reviews in the last 2 years.
Over all time Avon Court Care Home has 123 reviews.
My mother was in the care home from August 2021 to January 2023 when sadly she died. The staff were incredibly kind and compassionate to the family, providing hot drinks and sandwiches and a big hug when needed. They definitely went above and beyond their duties and made such a difference to what was a very upsetting and traumatic experience. It's a great team at Avon Court. Huge thanks.
My dad has been at Avon Court since 2019; I've always been very happy with the standard of care and warm, welcoming environment within the home. I'm also impressed with their response to covid, implementing restrictions as and when necessary to keep residents safe, but striving to facilitate visits and communication when possible. Also, Christmas was brilliant - decorations absolutely everywhere made the whole place so festive and the Christmas party was excellent.
Avon Court is a welcoming, caring home. Very happy with the staff and activities provided.
When Mum took a turn for the worse we were quickly called and when we arrived everyone was so amazing. Staff continued to care for Mum whilst family came and went. We were looked after and cared for to a measure I was humbled and inspired for. The genuine love and care each member of staff showed to Mum was exemplary. Being part of your community these last few days has been very precious and days I'll never forget. We know how much Mum loves your care and we are so happy to know she is with you all.
My father has been here for 2 weeks after a lengthy stay in hospital. What a fantastic home. Everyone, myself and family have been in. Contact has been cheerful, sympathetic and so kind. My father feels very happy here and safe and secure. All my conversations with the home manager have been so reassuring at an anxious time for the family. So well done everyone you all work extremely hard. A heartfelt thank you.
Thank you Avon Court for looking after my daughter so well. When she came out of hospital she wasn't eating and had lost weight (she was getting over sepsis). She is so happy there and has put on weight, the staff are wonderful to her and when I visit are lovely to me as well. She is hoping to go home soon. I have said I would like to go there when the time comes. I am 95 years old. Thank you Avon Court.
We had contact with a lot of the staff. We found them all, from cleaners, nurses to be kind, caring, and friendly. Nothing was too much trouble. My cousin improved 100% with the care she received. I would be quite happy to be looked after in there.
My father is the only person I have had experience of with Alzheimer's and it's scary and devastating to see, but the care, compassion and love that all the staff give residents is above and beyond anything I could wish for. The level of care is outstanding, it's very reassuring to know that Dad's needs are covered 100%. I can't name specific staff as 'All Staff' are amazing and the cleanliness and comfort of Avon Court is again - outstanding. Many, many thanks to you all!
I cannot fault the care I received at Avon Court. All staff are very friendly and caring. Exactly what I needed in readiness to go home.
Went to the jubilee garden party. Very enjoyable. Thank you.
Always welcoming, clean, tidy, and friendly. Nan is always happy and explains what activities she has done and enjoyed. Staff are all lovely and welcoming.
Excellent services so far. Nan's been here a couple of weeks. Nurses, carers and activity team, Nan's been joining in with everyone, and they have made her very welcome. Thank you, Nan losing independence was always hard, but they made this transition easier.
Staff are friendly, supportive, and helpful during this very stressful time.
Clearly, with the advent of Covid and continuous lockdowns, it’s difficult to be totally objective. I should say my Mum is in a relatively safe environment although she did contract Covid earlier in April. There have been significant issues regarding Mum's meds at night, on a number of occasions the night nurses have not dispensed essential meds or were unclear where the medicines are located. Because of the lockdown, the staff undertook to follow up with the opticians regarding Mum's new glasses, I have had to chase this up with management, it’s been over six weeks - which really isn’t good enough. I should mention that one particular carer has been excellent and has truly made Mum's life bearable. I will follow up with a second review in a couple of months, new management is slowly organising things for the better. One thing that has changed is communication which is much better now.
Thank you for your kind comments regarding the care at Avon Court, we really appreciate your feedback. We are pleased to note communication has improved with relatives; this is such an important aspect of our residents’ care. We have dealt with the night medication issues, which were caused by new...
My Dad has been in Avon Court Care Home for 4 years, on Saturday my Dad passed away. The carers, managers, nurses, cleaners, and entertainment staff have all been so supportive and caring. I spent the last two weeks by my Dad's side and I was also very looked after. Nothing was too much trouble. I would like to thank everyone so much. I think the staff need more praise for the excellent job they do.
My friend was moved here from hospital and was taken straight to a room at the back of the home. He was sometimes left in dirty clothes which I helped change him on more than one occasion. The room was dirty and clothes went missing that I had to ask for. He was often left in bed until after midday with only a quick wash, never had a bath or teeth cleaned daily and his call button had no battery cover on the back and there was only one staff member that stood out from the rest. He was never told as to what was actually going to happen and he passed away there, which was very unfortunate. Also next of kin was not notified when he needed anything, communication was poor.
Thank you so much for taking the time to give us your feedback, and we note that this relates to your friend who stayed with us at Avon Court. We were sorry to read your comments, and would really value an ability to look at these complaints in detail as we cannot identify the gentleman involved...
Mum is a new resident with the home for assessment, her first time in a home, also a new experience for the family. The staff were great settling in a very confused and frightened 96-year-old lady who up until now was very mobile and self-sufficient. The home were very helpful and understanding with me and the family. Mum is also very happy with the staff and although doesn't want to stay is very settled and understands why she is there.
My mum was admitted into Avon Court in June and she is very settled and enjoys being here very much. The staff are always so kind and helpful and very friendly. Nothing is too much trouble for them. They have excellent entertainment and activities. It's nice to see my mum happy when we visit.
Mum came to Avon Court from hospital. Each team member has been exceptionally kind, helpful, polite, friendly, and caring - not just towards Mum but also with myself, my husband, and my daughter. The care is genuine, sensitive, and empathetic. The food has been excellent too. The cleanliness, security, and covid-19 measures have been first-class. Thank you.
Mum's stay in Avon Court from May 2021 to Sept when she passed away. Mum felt safe and happy. The staff are fantastic and helpful. They are so busy but always have time for residents whilst under extreme pressure. Hated my Mum going into care but Mum was happy which made me, brother, and sister very content. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026To discuss your requirements please do get in touch.
News (4) & Events (0)
- 18 Mar 2026
Residents and colleagues at Avon Court care home in Chippenham enjoyed a fantastic day of celebrations to mark St Patrick’s Day, filled with music, laughter and plenty of Irish spirit....
- 02 Mar 2026
Avon Court Care Home in Chippenham, Wiltshire, has launched a bespoke colouring book featuring illustrations of its staff and residents – and it’s already proving a huge hit with the...
- 24 Feb 2026
Residents at Avon Court Care Home in Chippenham, were delighted recently by a heartwarming surprise from the local community. Nursery children from St Mary’s School visited the care home to...
There are no upcoming events for Avon Court Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Avon Court Care Home.
Accreditations
There are no accreditations posted yet for Avon Court Care Home.
Meet the Team (1)

Home Manager at Avon Court, Chippenham
As a dedicated healthcare professional, Mitchelo has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Mitchelo remarked: “Going home with a smile on my face, knowing I have achieved my goals to provide quality-centred care for my residents.”
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