Avon Court Care Home

My mother was sent here from the hospital after an operation to repair a fracture to her leg as she required intensive physio and rehabilitation and we were assured she would receive the best care. On arrival she was taken to a tiny room at the back of the hospital, the bed wasn't a hospital bed so could not accommodate her injury and with no side gates. When my mum said she couldn't manage this bed as she would fall out she was told that's OK as they put a mat down if she fell, just what she needs with a fractured leg! The toilet seat was broken and not high for her disability. She was treated as a dementia patient which is what the home seems to be for. A few of the staff had no idea how to care for orthopaedic patients and the home is certainly not equipped for rehabilitation. I collected her from there immediately.

The nursing and caring staff were excellent. The occupational therapist was very good. Friendly, kind, and caring to our whole family.

Every time my husband and I visited the home, the staff were very pleasant and helpful. Nothing was too much trouble for them and my aunt's last months were great joy. The activities offered were first class.

My father was transferred here after hospital for care. Staff have been excellent in helping him settle in. They are very approachable and help with any issues we have concerning him. Would recommend this place to family and friends, for excellent care/support.

My mother has recently passed away at Avon Court. She had been there for 3 1/2 years and had dementia. It was a difficult time, especially the last 12 months with the coronavirus. During this time it was made more bearable knowing how much the staff cared for her. The two activity ladies particularly were brilliant with mum and we cannot thank them enough. Thet made a huge difference to Mum and to us. The two activity ladies also came to the funeral which was appreciated.

Avon Court is a lovely home. It is caring, the staff are helpful and have a heart for the residents, provide great activities for residents to be part of eg monthly theme. Mother enjoys it here and says the food is good. Everything seems to be well organised although communication with family could be better.

Avon Court have been amazing during the lockdown nothing is too much trouble. Visits have been arranged safely and anything my mother needs someone always obliges. I couldn't speak more highly of the staff at Avon Court. Well done keep it up.

Been cared for wonderfully.

I am so grateful to all the wonderful staff at Avon Court who have been caring for my dad over the last 6 weeks. They have treated him with such kindness and have taken such good care of him. They go out of their way to make sure that he is as happy as he can be. It's wonderful to see the entertainment provided each day and to see photos of dad smiling. I appreciate that everyone always has time to talk on the phone to keep me updated on his progress. We are very happy with the care provided each day at Avon Court.

I have been looked after extremely well. The care has been very good especially when I have had bad problems. All the carers have been very helpful.

My mother was admitted into Avon Court in March to the end of care section. The staff are very caring and friendly. Mother has enjoyed being looked after and the breakfasts. I have been one of the lucky ones and I am allowed to visit taking temperature, filling in forms and wearing protective gear. I would like to thank the staff for all their care.

All the staff are very kind and helpful when I visit they all make me welcome.

Excellent care given to my father and also great care has been taken with the recent COVID situation. The care home has just reopened for visitors and strict hygiene levels are in place, 20 minutes visiting at a time is in place.

Care workers very attentive, kind and friendly. Helped whenever able. Food excellent and laundry returned quickly and well done. I consider I was lucky to have been in Avon Court for the short time I was there. Manager helpful and answered questions quickly.

I have been going into Avon Court for many years as a visiting Christian Minister and was pleased when my mother was offered a bed there. Staff are always friendly and polite, premises are always clean and tidy (no bad smells!) and a good range of activities on offer to keep residents motivated and engaged.

The staff at Avon Court are exception they are caring and provide the residents with dedicated support. They are lovely people who deserve huge plaudits. I could not have been better pleased and satisfied by the support my mother receives. Huge thank you!

My mother is there for physio after a stroke. She is well looked after and likes the staff. Weekends feel a little flat over there, few staff about and nothing going on.

Very professional and homely at the same time. Staff were very efficient and friendly, nothing was too much trouble. A choice of good fresh food. The daily activities were really good too. The staff are an asset to the care home ay Avon Court.

Mum is really happy and settled at Avon Court. The staff are very friendly and welcoming and give mum wonderful individual attention and care. The entertainment is excellent with singing and craft activities which are well thought out. I attended one session of a singing activity and all residents and staff and visitors had a very pleasant, fun afternoon plus exhausting with all the dancing and clapping.

Thank you.