Search...

Avon Court Care Home

St Francis Avenue, Rowden Hill, Chippenham, Wiltshire SN15 2SE
Avon Court Care Home Logo
Jobs
Avon Court Care Home logo
Avon Court Care Home, Chippenham
Avon Court Care Home, Chippenham
Avon Court Care Home, Chippenham

Ideally nestled close to the market town of Chippenham, Avon Court care home offers personalised residential, nursing and nursing dementia care.

Our friendly care home prides itself on the fantastic wellbeing and activities programme with regular visits from entertainers, arts and crafts sessions and we even have our own minibus which is used to take residents on trips out.

At Avon Court care home, we have a range of lovely dining...  

Loading travel time

Care Provided by Avon Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,399From £1,539
Residential Dementia CareFrom £1,516From £1,668
Nursing CareFrom £1,630From £1,795
Nursing Dementia CareFrom £1,805From £1,988

Contact Avon Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Mitchelo Kalengo (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (1)

Avon Court Care Home Reviews (123)

Submit a Review
9.6

Avon Court Care Home has a Review Score of 9.6 (9.634) out of 10, based on 28 reviews in the last 2 years. Over all time Avon Court Care Home has 123 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Avon Court Care Home
Loading...
Showing 123 reviews matching selected criteria
Review from John G (Nephew of Resident) published on 21 February 2018 Submitted via Review Postal Card
Overall Experience

Great care and help for my Auntie.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anita F (Resident / Service User) published on 13 February 2018 Submitted via Review Postal Card
Overall Experience

I am very happy at Avon Court. I would recommend it to anyone. Staff helpful. Nice menu. I like to look out of windows, seeing people come and go. If I need assistance the staff will help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F S (Daughter of Resident) published on 13 February 2018 Submitted via Website
Overall Experience

My mother has been at Avon Court Care Home for over two years and the care she has received has been consistently excellent. The staff are kind, friendly and welcoming. Care is taken to ensure that residents are able to participate in activities to the level that they choose, both group and one-to-one. The home always feels clean and well maintained and the food is excellent and well presented, with individual preferences catered for. Staff are respectful and always anxious to be responsive and helpful. I rate the rooms as good rather than excellent only because they are on the small side. I base my views on having visited on most days for over two years and would have no reservations in recommending Avon Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janice W (Relative of Resident) published on 12 February 2018 Submitted via Review Postal Card
Overall Experience

As a relative and regular visitor of the resident, we personally feel the bedrooms are somewhat cramped. The conservatory doesn't appear to be big enough for the number of residents you have and their visitors. Car parking is sometimes a problem and not enough spaces. Activities are excellent for those who can participate fully. We are not able to comment on value for money as we are not involved in this aspect.

Reply from Clare Sheehan, Care Advisor at Avon Court Care Home

Thank you for your review and feedback. We encourage our Residents to personalise their rooms with personal possessions, so they feel more at home. The conservatory area can get busy when we have an entertainer, however, there are many other lounges and seating areas for our Residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne S (Friend of Resident) published on 29 January 2018 Submitted via Review Postal Card
Overall Experience

We have found all the staff very friendly and helpful and nothing seems too much trouble. our friend took quite a while to settle in, but now she seems quite happy and content and she loves the food.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B I (Daughter of Resident) published on 21 August 2017 Submitted via Review Postal Card
Overall Experience
My mother spent a month at Avon Court after injuring her shoulder in a fall at home.
The staff immediately made her feel welcome and safe.
Their cheerfulness and warmth kept her spirits high and she is sorry to be leaving.

The staff were also extremely helpful and supportive to me, always having time for my questions.

Reply from Jayne Duck, Customer Services Administrator at Avon Court Care Home

Thank you for your review. I'm glad to hear that your mum enjoyed her stay with us and is now fit and well. Maybe she would like to come and stay for some respite at some time. I hope we see her again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Vivienne P (Resident / Service User) published on 18 July 2017 Submitted via Review Postal Card
Overall Experience

Quite satisfactory.

Reply from Jayne Duck, Customer Services Administrator at Avon Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne B (Respite Resident) published on 18 July 2017 Submitted via Review Postal Card
Overall Experience

Although this has been a short respite visit, I feel I have been well looked after and all my needs have been dealt with very satisfactorily.

Reply from Jayne Duck, Customer Services Administrator at Avon Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V OS (Daughter-in-law of Resident) published on 6 July 2017 Submitted via Review Postal Card
Overall Experience

Mum was placed in Avon Court after a fall at her home. I cannot express enough how mum is being looked after enough. The staff are very helpful and nothing is too much trouble. They are very caring and friendly. A happy bunch. Mum loves it at Avon Court. The service is wonderful. The food is excellent, the entertainment is great. Mum is really happy there. I wouldn't hesitate to recommend the home to anyone.

Reply from Jayne Duck, Customer Services Administrator at Avon Court Care Home

Thank you for your review. It is lovely to hear that your mum is so happy and settled and that you have peace knowing that she is looked after so well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C H (Resident / Service User) published on 14 June 2017 Submitted via Review Postal Card
Overall Experience

I had the best care during my stay here. The staff are just great.

Reply from Jayne Duck, Customer Services Administrator at Avon Court Care Home

Thank you for your review. Glad to hear that you enjoyed your stay with us

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Peter B (Son of Resident) published on 31 May 2017 Submitted via Review Postal Card
Overall Experience

After my father spending some three months in hospital a care home had to be found for him, after contacting Bupa in our area they suggested Avon Court. After the initial phone call, an assessment in the hospital was made and father was accepted. After a tour of the home by myself we agreed and he was moved to Avon Court. The home is a lovely relaxing place and management and staff are brilliant. So if you are in need of a home for a relative look no further!

Reply from Simone Berkeley, Customer Service Advisor at Avon Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian M (Resident / Service User) published on 19 April 2017 Submitted via Review Postal Card
Overall Experience

I came here to aid my recovery from a broken pelvis so that I could become sufficiently mobile to return home.

Reply from Emily Wilson, Customer Service Administator at Avon Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caron W (Niece of Resident) published on 9 February 2017 Submitted via Review Postal Card
Overall Experience

The care my Uncle had over two years was amazing. He was clean and tidy. The room was clean. The staff, always friendly, helpful, always had time to talk if you needed to and I know they were busy. Activities were good and family always welcome. My uncle had a lovely time.

Reply from Jayne Duck, Customer servicies administrator at Avon Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carly (Granddaughter of Resident) published on 9 February 2017 Submitted via Review Postal Card
Overall Experience

They looked after my Nan. She had such good support and care whilst she was here. Our whole family go the support as well.

Reply from Jayne Duck, Customer servicies administrator at Avon Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz F (Sister of Resident) published on 9 February 2017 Submitted via Review Postal Card
Overall Experience
My brother was transferred to Avon Court from hospital for end of life care. He was 59 years old and had cancer. He died on the 2nd of November during early hours (5.25).
The care was kind and sensitive and on the evening before/early hours of the morning and the actual day/morning staff were very supportive. The same nurses were on duty and were excellent.
I was called both nights to ensure he was not without family. My mother had been a resident previously until her death, which was when I went to ask the assistant manager if they could possibly take my brother because I knew the standard of care was so good.

I have recommended the home to other people, both for permanent and respite care. Thank you.

Reply from Jayne Duck, Customer servicies administrator at Avon Court Care Home
So sorry to hear of your loss please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P H P (Resident / Service User) published on 8 February 2017 Submitted via Review Postal Card
Overall Experience

The home is friendly and warm. I feel comfortable and well looked after.

Reply from Jayne duck, Customer servicies administrator at Avon Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H P (Husband of Resident) published on 24 January 2017 Submitted via Review Postal Card
Overall Experience

My wife is generally well cared for.

Reply from Jayne Duck, Customer service administrator at Avon Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William C (Son of Resident) published on 28 November 2016 Submitted via Website
Overall Experience

At the age of 88, my father suffered a major stroke in February 2008 which left him completely paralysed down one side with very limited communication. Although not expected to survive more than a couple of months, Dad was moved to Avon Court in March 2008 and is still going strong. Because of his age, the effects of his stroke are permanent but he is nevertheless happily settled at Avon Court. Dad spends a great deal of time in his bed (because he wants to) and in the whole of his eight years at Avon Court has never suffered a single bedsore - which I think says a lot. Dad's communications skills are still extremely limited but all the staff are very kind, caring and patient and will stay with him until they understand his needs. I visit him three times a week but if ever a problem arises, Avon Court will always ring me immediately to discuss a way forward.

Reply from Rose Pickering, Customer Service Administrator at Avon Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin J (Son of Resident) published on 15 November 2016 Submitted via Review Postal Card
Overall Experience

The care my father has been given is absolutely superb. All the staff are fantastic as nothing is too much troub.e. As far as I am aware, my father is very happy here and I must thank everyone from the bottom of my heart. Very best regards.

Reply from Rose Pickering, Customer Service Administrator at Avon Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Granddaughter of Resident) published on 3 October 2016 Submitted via Review Postal Card
Overall Experience

Writing a review isn't something I would normally do, but on this occasion, I have felt it is very deserving. My grandmother came to this care home from the hospital after having a fall, I guess we were expecting a similar care to the hospital but instead we were blown away with the care, the time to talk, the reassurance of aftercare we would get. The staff and cleanliness are 1st class. All the staff smile and put you at ease. An all around excellent experience.

Reply from Jayne Duck, Customer Services Administrator at Avon Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 10 September 2026

To discuss your requirements please do get in touch.

News (4) & Events (0)

News
  • 18 Mar 2026

    Residents and colleagues at Avon Court care home in Chippenham enjoyed a fantastic day of celebrations to mark St Patrick’s Day, filled with music, laughter and plenty of Irish spirit....

  • 02 Mar 2026

    Avon Court Care Home in Chippenham, Wiltshire, has launched a bespoke colouring book featuring illustrations of its staff and residents – and it’s already proving a huge hit with the...

  • 24 Feb 2026

    Residents at Avon Court Care Home in Chippenham, were delighted recently by a heartwarming surprise from the local community. Nursery children from St Mary’s School visited the care home to...

Upcoming Events

There are no upcoming events for Avon Court Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Avon Court Care Home.

Accreditations

There are no accreditations posted yet for Avon Court Care Home.

Meet the Team (1)

Mitchelo Kalendo
Mitchelo KalendoJob Title Home Manager
Introducing Mitchelo Kalengo

Home Manager at Avon Court, Chippenham

As a dedicated healthcare professional, Mitchelo has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

When asked what she enjoys most about her role, Mitchelo remarked: “Going home with a smile on my face, knowing I have achieved my goals to provide quality-centred care for my residents.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Court Care Home to verify any information. View our terms and conditions. Avon Court Care Home has an Enhanced Service -more info.