






Ideally nestled close to the market town of Chippenham, Avon Court care home offers personalised residential, nursing and nursing dementia care.
Our friendly care home prides itself on the fantastic wellbeing and activities programme with regular visits from entertainers, arts and crafts sessions and we even have our own minibus which is used to take residents on trips out.
At Avon Court care home, we have a range of lovely dining...
Care Provided by Avon Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Avon Court Care Home for full pricing details and T&Cs.
Contact Avon Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Mitchelo Kalengo (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (1)
Avon Court Care Home Reviews (123)
Avon Court Care Home has a Review Score of 9.6 (9.634) out of 10, based on 28 reviews in the last 2 years.
Over all time Avon Court Care Home has 123 reviews.
Great care and help for my Auntie.
I am very happy at Avon Court. I would recommend it to anyone. Staff helpful. Nice menu. I like to look out of windows, seeing people come and go. If I need assistance the staff will help.
My mother has been at Avon Court Care Home for over two years and the care she has received has been consistently excellent. The staff are kind, friendly and welcoming. Care is taken to ensure that residents are able to participate in activities to the level that they choose, both group and one-to-one. The home always feels clean and well maintained and the food is excellent and well presented, with individual preferences catered for. Staff are respectful and always anxious to be responsive and helpful. I rate the rooms as good rather than excellent only because they are on the small side. I base my views on having visited on most days for over two years and would have no reservations in recommending Avon Court.
As a relative and regular visitor of the resident, we personally feel the bedrooms are somewhat cramped. The conservatory doesn't appear to be big enough for the number of residents you have and their visitors. Car parking is sometimes a problem and not enough spaces. Activities are excellent for those who can participate fully. We are not able to comment on value for money as we are not involved in this aspect.
Thank you for your review and feedback. We encourage our Residents to personalise their rooms with personal possessions, so they feel more at home. The conservatory area can get busy when we have an entertainer, however, there are many other lounges and seating areas for our Residents and their...
We have found all the staff very friendly and helpful and nothing seems too much trouble. our friend took quite a while to settle in, but now she seems quite happy and content and she loves the food.
The staff immediately made her feel welcome and safe.
Their cheerfulness and warmth kept her spirits high and she is sorry to be leaving.
The staff were also extremely helpful and supportive to me, always having time for my questions.
Thank you for your review. I'm glad to hear that your mum enjoyed her stay with us and is now fit and well. Maybe she would like to come and stay for some respite at some time. I hope we see her again.
Quite satisfactory.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
Although this has been a short respite visit, I feel I have been well looked after and all my needs have been dealt with very satisfactorily.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
Mum was placed in Avon Court after a fall at her home. I cannot express enough how mum is being looked after enough. The staff are very helpful and nothing is too much trouble. They are very caring and friendly. A happy bunch. Mum loves it at Avon Court. The service is wonderful. The food is excellent, the entertainment is great. Mum is really happy there. I wouldn't hesitate to recommend the home to anyone.
Thank you for your review. It is lovely to hear that your mum is so happy and settled and that you have peace knowing that she is looked after so well.
I had the best care during my stay here. The staff are just great.
Thank you for your review. Glad to hear that you enjoyed your stay with us
After my father spending some three months in hospital a care home had to be found for him, after contacting Bupa in our area they suggested Avon Court. After the initial phone call, an assessment in the hospital was made and father was accepted. After a tour of the home by myself we agreed and he was moved to Avon Court. The home is a lovely relaxing place and management and staff are brilliant. So if you are in need of a home for a relative look no further!
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
I came here to aid my recovery from a broken pelvis so that I could become sufficiently mobile to return home.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience. The Bupa Customer Care Team.
The care my Uncle had over two years was amazing. He was clean and tidy. The room was clean. The staff, always friendly, helpful, always had time to talk if you needed to and I know they were busy. Activities were good and family always welcome. My uncle had a lovely time.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
They looked after my Nan. She had such good support and care whilst she was here. Our whole family go the support as well.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The care was kind and sensitive and on the evening before/early hours of the morning and the actual day/morning staff were very supportive. The same nurses were on duty and were excellent.
I was called both nights to ensure he was not without family. My mother had been a resident previously until her death, which was when I went to ask the assistant manager if they could possibly take my brother because I knew the standard of care was so good.
I have recommended the home to other people, both for permanent and respite care. Thank you.
The Bupa Customer Care Team
The home is friendly and warm. I feel comfortable and well looked after.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My wife is generally well cared for.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
At the age of 88, my father suffered a major stroke in February 2008 which left him completely paralysed down one side with very limited communication. Although not expected to survive more than a couple of months, Dad was moved to Avon Court in March 2008 and is still going strong. Because of his age, the effects of his stroke are permanent but he is nevertheless happily settled at Avon Court. Dad spends a great deal of time in his bed (because he wants to) and in the whole of his eight years at Avon Court has never suffered a single bedsore - which I think says a lot. Dad's communications skills are still extremely limited but all the staff are very kind, caring and patient and will stay with him until they understand his needs. I visit him three times a week but if ever a problem arises, Avon Court will always ring me immediately to discuss a way forward.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The care my father has been given is absolutely superb. All the staff are fantastic as nothing is too much troub.e. As far as I am aware, my father is very happy here and I must thank everyone from the bottom of my heart. Very best regards.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Writing a review isn't something I would normally do, but on this occasion, I have felt it is very deserving. My grandmother came to this care home from the hospital after having a fall, I guess we were expecting a similar care to the hospital but instead we were blown away with the care, the time to talk, the reassurance of aftercare we would get. The staff and cleanliness are 1st class. All the staff smile and put you at ease. An all around excellent experience.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026To discuss your requirements please do get in touch.
News (4) & Events (0)
- 18 Mar 2026
Residents and colleagues at Avon Court care home in Chippenham enjoyed a fantastic day of celebrations to mark St Patrick’s Day, filled with music, laughter and plenty of Irish spirit....
- 02 Mar 2026
Avon Court Care Home in Chippenham, Wiltshire, has launched a bespoke colouring book featuring illustrations of its staff and residents – and it’s already proving a huge hit with the...
- 24 Feb 2026
Residents at Avon Court Care Home in Chippenham, were delighted recently by a heartwarming surprise from the local community. Nursery children from St Mary’s School visited the care home to...
There are no upcoming events for Avon Court Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Avon Court Care Home.
Accreditations
There are no accreditations posted yet for Avon Court Care Home.
Meet the Team (1)

Home Manager at Avon Court, Chippenham
As a dedicated healthcare professional, Mitchelo has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Mitchelo remarked: “Going home with a smile on my face, knowing I have achieved my goals to provide quality-centred care for my residents.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Court Care Home to verify any information. View our terms and conditions. Avon Court Care Home has an Enhanced Service -more info.