
I wouldn't change a thing regarding my place at Amberley CourtI S(Resident / Service User)

This care home is really good. I am happy to be part of it.M H(Resident / Service User)


I wouldn't change a thing regarding my place at Amberley CourtI S(Resident / Service User)

This care home is really good. I am happy to be part of it.M H(Resident / Service User)


A modern care home, Amberley Court offers high quality care and support in a welcoming and secure environment for anyone aged 18+ living with a physical disability.
The team also offer care for long-term conditions, such as Multiple Sclerosis (MS) and people with an acquired brain or spinal injury.
Residents benefit from access to an in-house physiotherapist, providing tailored support to help maintain mobility, independence and overall wellbeing.
Located in the...
Care Provided by Amberley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Amberley Court Care Home for full pricing details and T&Cs.
Contact Amberley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Memory Lane Care Homes Ltd
- Private Owned
Person in charge
- Emmanuel Makoni (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: -1
Room Information
- Single Rooms (62)
Amberley Court Care Home Reviews (35)
Amberley Court Care Home has a Review Score of 9.4 (9.385) out of 10, based on 10 reviews in the last 2 years.
Over all time Amberley Court Care Home has 35 reviews.
my sister has been at Amberley for 2 weeks and i have seen the difference all ready the staff are really supportive and look after my sisters needs
Overall, Cardell enjoyed his stay.
My nephew is very happy and settled at Amberley Court. All the staff are amazing (his words). They know what he likes and does not like. They encourage him to join in and mix with the residents (his friends). He is always clean, tidy and well presented. The manager is doing a great job in trying to make residents feel like it is their home. It is all the little touches that make Amberley Court feel like home - plants in the garden, nice surroundings, etc. Thank you. Hopefully room refurbishment is ongoing.
Thank you for your lovely review. We're so pleased to hear your nephew is happy and settled at Amberley Court, and that our team are making him feel supported and at home. Your kind words about the staff and environment mean a lot to us. Thank you also for your feedback regarding room refurbishment we truly appreciate it.
Overall, my stay has been very pleasant, staff go above and beyond. Manaher tackles issues straight away and encourages residents to come forward with concerns, complaints and queries.
Best care I have had.
The floor in his room is always sticky even when staff clean with hot water.
Thank you for your feedback. We are very happy to hear you can feel at ease with your Husband in our care. Please let us know if there is anything we can do to make Husband's stay as comfortable as possible.
For the short time that my uncle was at Amberley Court the staff was very pleasant, supportive and approachable. If we had any questions they were always available. The family would like to thank the management and staff for the good care my uncle received since being at Amberley Court.
Thank you for your kind words. It is always lovely to hear words like "Supportive" and "Approachable" being used to describe our staff and we are pleased to hear that your Uncle received such high standards of care and support during his stay at Amberley Court Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.
I've been the son of a service user at Amberley Care Home since I was 13, and at 22, I've seen both the previous and current management teams in action. The care for my mother, who has Huntington's disease, has always been person-centred, but the new management has taken it to another level. They've made family involvement a priority, introducing new ways for us to be part of her care. Communication is better and any concerns are addressed through accessible channels no matter how big or small and the current team is proactive in finding solutions. I visit daily, but I'm confident that even if I couldn't, my mother's care wouldn't falter. The staff are knowledgeable, compassionate, and well-adapted to her specific needs. Amberley Court provides consistent care and I highly recommend them.
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.
My son enjoyed his stay and loved being around other people and having a break from me.
Thank you for your feedback. We are pleased to hear that your son enjoyed his stay with us at Amberley Court Care Home. It is wonderful to hear that your son loved being around our residents and staff and that he had a lovely time. Hopefully, you will go away from this feeling like your loved one received the best possible care.
One staff member in particular is very friendly and helpful.
We appreciate you taking the time to leave us your review. It is always lovely to hear words like "friendly" and "helpful" being used to describe our staff. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
It's so good. I like the activities, but I think there could be more activities available. Food I think there needs to be more fruit and vegetables too. I would like my son's shower routine to be more regular.
Thank you for taking the time to leave your review. We hope you can feel at ease with your son in our care. We will discuss your feedback with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make your son's stay as comfortable as possible.
The home is very clean. They were very considerate with the decor, asking my brother which colour he prefers for the walls.
Knowing my brother is well looked after and happy makes all the family (my brother is 5th of seven siblings). Keep up the good work.
I am new here, I have been here approx four weeks but so far my experience of Amberley Court has been extremely positive from the very start the staff have been very caring and have made me want to go. I wouldn't change a thing regarding my place at Amberley Court.
Thank you for taking the time to leave your response. We are so pleased to hear that you have had a positive experience so far in our care. We hope to continue providing you with the best possible care.
I feel really good and have enjoyed being here, some days are better than others, down to my own disabilities. The staff are very nice most of the time but sometimes you can see they are under a lot of pressure due to covid and the cost of living going up for us all.
This care home is really good. I am happy to be part of it.
Nice clean, tidy home. Which seems well organised. The staff seem confident and were approachable and helpful and seem very caring. There was a lovely calm atmosphere and an enjoyable visit. Well done to all.
Thank you for your review. We really appreciate you taking the time to leave us your comments.
My brother has been at Amberley Court for 15 years. Some managers have been better than others. Since the current manager took over I have been extremely happy with his care.
We appreciate you taking the time to leave us your comments. Please do let us know if there is anything more we can do to make your brother's stay as comfortable as possible at Amberley Court.
My brother has been looked after at Amberley Court since December 2021. He can be difficult mentally - mood swings and angry outbursts - but the staff have handled this very well and with great professionalism. He is also physically unable to walk or stand but they have the correct equipment and knowledgeable staff to handle the situation. We took him back home recently but soon realised he could not be looked after and he needed to go back. They promptly helped facilitate this and welcomed him back. I can highly recommend this care/nursing home and its staff and management.
Thank you for taking the time to leave your review, it is nice to hear that you feel happy with your brother in our care and feel that his care needs are handled well. Please let us know if there is anything more we can do to make your brother's stay as comfortable as possible. Thank you for your recommendation.
The manager should be sacked, I had to get the CQC, adults safeguarding and BUPA on the case, the MD from BUPA and the manager came into my room Tuesday the 14th December, in front of me she told him bare-faced lies, I even told her to her face - you are telling him bare-faced lies. I have been trying to change doctors for 17 weeks but loads of times she says you can't, everybody has got to have the same doctor. Another lie, on Amberley Court's website it says you can have any doctor you want, I have not had any tablets for five weeks Monday 20th December, I been on them for ten years. I have been crying like a baby for nearly five weeks, after three weeks she offered me Paracetamol, no good to me, I have been on two co-codamol, four times day for ten years. You ask the care staff something but they never come back to you. One of the staff said once, they go out the door, they forget and she said - out of sight out of mind. I have been here 17 weeks but it has been like 17 years, I have been treated like dirt.
Thank you for your feedback. We have passed this information on to the Home Manager and I believe Bupa and the care home are already in communications with you regarding these matters.
Uncaring staff, unprofessional management who don’t investigate complaints and just cover up with excuses, emails not responded to or miraculously go missing. High turnover of staff, especially management. No consistency with keeping residents connected with loved ones. Visiting rules made up to suit the needs of the home. Food bland; unappealing and lacks cultural diversity. Activities are a joke and it appears to be difficult to hire activity staff over the years. Some of the staff are miserable and unfriendly with bad attitudes and some are a credit to the home. If you want peace of mind please find another care home for loved ones. Check out the CQC ratings for Amberley Court which echoes the above points.
We endeavour to follow all policies and protocols and respond to all emails in a timely manner. We are sorry to receive this feedback and have passed this information to the Home Manager.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Amberley Court Care Home.
There are no upcoming events for Amberley Court Care Home.
Awards / Recognitions (5)
- 31 Jan 2024Recipient: Memory Lane Care Homes Ltd
- 28 Feb 2023Recipient: Memory Lane Care Homes Ltd
- 30 Jun 2021Recipient: Memory Lane Care Homes Ltd
Accreditations
There are no accreditations posted yet for Amberley Court Care Home.
Meet the Team (4)

I was born in Romania in the capital of Transylvania on the 1st of July 1990. I have double nationality: Romanian and Hungarian. Since I was a little girl, I wanted to be a nurse. In 2014 I finished nursing school - I have Bachelor's degree in General Nursing. I came to the UK in 2016 with a contract to work as a surgical nurse. I met my husband who supported me and advised me to try to work in Nursing Homes.
Since 2017, I worked in Nursing Homes, in Surrey, where I built up my confidence and my knowledge. In October 2018 I gave birth to my amazing daughter, and I was off for 6 months. In June 2020 I joined Bupa – worked as an RGN from the beginning until Nov 2020 when my previous GM suggested applying for the CSM role. In April 2022 we moved to Birmingham from Camberley with my family and I transferred to Amberley Court, where I am present and still adapting and learning about the residents and staff. I enjoy working with people and keeping myself active and up to date with new protocols and procedures.

I am the Senior Activity Co-ordinator and Engagement Champion at Amberley Court. I enjoy making a difference to the lives of our residents - I build friendships and I like to encourage our residents to try new things.
I studied sociology at university and I worked part-time at a community day centre. I enjoyed the role and when I saw the role for an Activity Co-ordinator at Amberley Court I thought it would be perfect for me whilst I continued studying. I ended up staying as I built good relationships with our residents and the team and they've become my second family.
Working in the care sector is hard but it is so rewarding. Seeing a smile on a resident's face is the best feeling in the world.
I'm currently working towards my NVQ Level 3 Lead Adult Worker - Activity Co-ordinator qualification. I'm the eldest of 5 children and I love to travel. I have a fear of heights but love the adrenaline rush of going on rides at theme parks. I am a huge film fan and enjoy reading and socialising.

I have worked at Amberley Court since 2013, starting as a receptionist. I have progressed to be part of the activities team. I really enjoy interacting with the residents and co-ordinating all our fun and engaging activities. Such as arts and crafts, cooking club, bingo, board games, card games, and organising entertainers. One of my favourite parts of my role is simply having a cuppa with our residents and chatting away, learning all about one another and sharing stories.

I have worked at Amberley Court since 2015. My career began as a part-time gardener, with the intention of becoming full-time maintenance.
I have been full-time maintenance since 2016, assisting other maintenance operatives. With the great support of our home manager, I have been promoted to The Head of the Department of Maintenance in 2022. I look forward to continuing to progress in my career at Amberley Court.
Frequently Asked Questions about Amberley Court Care Home
What types of Care is Amberley Court Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Amberley Court Care Home have?
There are 62 Single Rooms.
What are the Facilities & Services at Amberley Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Amberley Court Care Home to the centre of Birmingham?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amberley Court Care Home to verify any information. View our terms and conditions. Amberley Court Care Home has an Enhanced Service -more info.